This document provides an overview of a 1-hour online course for managers on conducting effective employee performance evaluations. The course teaches managers how to set clear performance expectations, establish goals and responsibilities, review progress, and determine strengths and weaknesses. It emphasizes using evaluations to understand where employees are, plan for future improvements, and eliminate negative behaviors. The goal is for managers and employees to have honest discussions to improve performance and business results.

1. A MANAGER'S GUIDE TO
PERFORMANCE APPRAISALS
September Requirement for all Supervisors, Managers,
Directors and Executive Leaders

2. COURSE DESCRIPTION
This 1-hour interactive online course covers the
techniques required in employee performance evaluation.
From first-day expectations to end- of-year reviews, this
course teaches you as a manager the professional way to
get the best from your employees each and every day.
Through concise explanations of the roles of both
manager and employee, you will cover such topics as
setting performance expectations; establishing goals,
roles, and responsibilities; managing performance;
reviewing progress; and determining and managing
strengths and weaknesses. Included are helpful
templates for “Goal Statements,”“Descriptions and
Evaluation of Competencies,” “Self Assessment,” and
more.

3. PERFORMANCE OBJECTIVES
At the conclusion of this course, you will be able to:
 Understand and appreciate the importance of employee performance evaluation
 Explain the parameters of evaluation so managers can decipher: What did we want
from our employees? Where are we now? How did we do it?
 Use the data acquired in the evaluation to plan: Where do we go now? How do we
get there? What's our next step?
 Develop a working template for quantifying original goals with existing conditions to
provide the platform for the "next step"
 Use information obtained through evaluation to eliminate negative or destructive
patterns and behaviors and approbate positive and profitable ones
The primary objective for this course is for the manager to understand and appreciate
the importance of performance evaluation as a veritable “toolbox” in its own right; one
that contains mapping and charting tools, as well as tools for building and repair and
immediate maintenance.

4. EVALUATION IS NOT MEANT TO BE A METHOD OF
SCOREKEEPING OR CHECK POINTING.
While there is a little of both in the overall process, the core objective is
simple yet complex. Evaluation in itself has many parameters, and each
parameter can have parameters of its own and so on, and to beat that drum
results in nothing but noise.
 The core objective of THIS course is for the manager to look at it just like
this:
 What did we want?
 Where are we now?
 How did we do?
Once those questions are answered, it is easy to use the data acquired in
the evaluation to plan:
 Where do we go now?
 How do we get there?
 What’s our next step?

5. THE NEXT STEP
An objective of this course is to develop a working template for
quantifying original goals with existing conditions to provide the
platform for “the next step.” No matter where you are in the
process, the template takes these variables and quickly
becomes the working model for progress. The template allows
for linear or lateral movement, but no return.
 This is what happened.
 This is what we do with it.
 This is how we profit from it.
Another objective of this course is to use information obtained
through evaluation to eliminate negative or destructive patterns
and behaviors and approbate positive and profitable ones.
Again, evaluation is the key to producing optimal results.

6. FINALLY
Finally, performance evaluation should be a metaphorical
look in the mirror for both the manager and employee.
Mirrors don’t lie. By using what we see in that evaluation
as honestly as what we see in our own mirrors, we can
make sure that we go out into the corporate world looking
sharp and prepared.
Well managed companies have something in common: a
formal approach to managing individuals and business
performance. When performance is well managed,
business results follow and people are more productive
and motivated. This guide is meant to be dynamic; a
partnership between the employee and the company. It
requires that both parties take active roles in the
performance management and appraisal process.