Presentation given by Miguel Airas Antunes, Deloitte, at Open & Agile Smart Cities' annual Connected Smart Cities & Communities Conference 2020 on 23 January in Brussels, Belgium.

1. A Global Policy Framework for Technology Governance
OASC Connected Smart Cities & Communities 2020
Miguel Eiras Antunes, Global Smart City, Smart Nation & Local Government
meantunes@deloitte.pt

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Agenda
1. A Changing World
2. Smart City Equation
3. A Smart Integrated Approach
4. A Global Smart Cities Framework

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A Changing World
Cities can make
a difference
1.

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Smart City | A policy priority & a market opportunity
Cities are where the climate battle will
largely be won or lost. Mayors are the
world’s first responders to the climate
emergency.
António Guterres
UN Secretary-General
Urban climate action is at the heart of
the European Green Deal and is
essential to achieving a Global Green
Deal.
Frans Timmermans
First Vice-President of the
European Commission
$141b
smart city investments
in 100 cities
$60b
potential global ROI
of smart city projects

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Smart City | The urban ecosystem is facing enormous pressures
Unprecedented
Urbanization
Urban population of India & China will grow more
than 650 million. More than the population of the EU.
Trending Green
Cities account for 78% of global energy
consumption & ~ 60% of greenhouse emissions
Civic Engagement
96% of smarter cities reach out to stakeholders to
demonstrate value of their initiatives
Source: United Nations, 2018 Revision of World Urbanization Prospects
Source: United Nations, 2018 Revision of World Urbanization Prospects
Source: ESI ThoughtLab (2019), Based on Technavio, Building a Hyperconnected City - A Global Research Initiative

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Smart Cities
Equation
2.

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Smart City | The Future of Cities in a simple equation
SMART CITY
Quality of
Life
Economic
Value
Creation
Sustainability

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1. Finland
2. Denmark
3. Norway
4. Iceland
5. Netherlands
8. New Zealand
7. Sweden
6. Switzerland
9. Canada
10. Austria
Variables considered while
calculating citizens’ happiness
Social support
Healthy life expectancy at
birth
Freedom to make life choices
Generosity
Perception of corruption
World Happiness Report 2019
Smart City | Smart Cities are Happier Cities
Quality of
Life
Ranking
1. Singapore
2. Zurich
3. Oslo
4. Geneva
5. Copenhagen
8. Helsinki
7. Taipei City
6. Auckland
9. Bilbao
10. Dusseldorf
IMD Smart Cities Index 2019
Ranking

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Smart City | Smart Cities can multiply the value creation of cities
Value Creation
Incremental GDP of close to US$1 trillion over the next decade
Open Data Policies
Incremental GDP of US$10 trillion over the next decade
Public Investments Multiplier Effect
Recurring, sustainable growth of 2.8% by 2026;
10 trillion incremental GDP generated in the next
10 years
Structural Smart Urban Economy Growth
Sources: ABI Research, Role of Smart Cities for Economic Development
ESI ThoughtLab (2019), Building a Hyperconnected City - A Global Research Initiative
5%
average ROI of
smart city investments
2.8%
GPD growth
by 2026
80%
cities
generation of
global GDP

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Smart City | Smart Cities will be a key for sustainability
Source: Stockholm Environmental Institute for the Coalition for Urban Transitions, 2019
Sustainability
90%
we can cut urban
emissions through
technologies and
known solutions

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An integrated approach
3.

12. 12Deloitte Consulting confidential information | Not intended for reproduction or distribution
MOBILITY
ECONOMY
ENERGY &
ENVIRONMENT
LIVING &
HEALTH
SAFETY &
SECURITY
GOVERNMENT
& EDUCATION
Comprehensive view
of all city operations
•
Real-time response and
long-term planning
•
Efficient resource management,
increased transparency, and
enhanced community engagement
Smart City | An integrated approach for cities & nations is required

13. 14Deloitte Consulting confidential information | Not intended for reproduction or distribution
Smart City | Enablers
Internal organization
64%
leading cities are
highly centralized
Policies & Regulations
36%
find regulation is a
barrier for innovation
Ecosystem
64%
buy technology
through partnerships
Data & Security
81%
use data
to provide urban services
Digital & Technology
96%
of leading cities
use RPA
88%
of leading cities
use
machine learning
Funding and Financing
50%
find funding & financing
a challenge
ESI ThoughtLab (2019), Building a Hyperconnected City - A Global Research Initiative

14. 15Deloitte Consulting confidential information | Not intended for reproduction or distribution
Smart City | Cities are using immense amounts of data
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Predictive
Behavioral
Geospatial
Crowd-sourced
Channel usage
Business
Social media
Administrative
Citizen satisfaction
Real-time
Artificial intelligence
IoT
Cities using different
types of data today and in three years
Three Years Now
57%
gather data from
entities outside
government
81%
use data to
provide urban
services
ESI ThoughtLab (2019), Based on Technavio, Building a Hyperconnected City - A Global Research Initiative

15. 17Deloitte Consulting confidential information | Not intended for reproduction or distribution
Smart City | Cybersecurity then becomes an issue
ESI ThoughtLab (2019), Based on Technavio, Building a Hyperconnected City - A Global Research Initiative
92%
of leading cities
consider to be prepared
for a cyber attack
8%
of less developed cities
consider to be prepared
for a cyber attack0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Hire more cybersecurity staff
Create a pool of talent
Provide staff training
Recruit Cyber Security executives
Augment staff by using specialists
Outsource certain areas
Cities are responding to cyber security
risks with internal and external
resources
Now

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A Global Smart Cities Framework
4.

17. 19
Deloitte Consulting confidential information | Not intended for reproduction or distribution
City Governance & Management Model
Global Smart Cities | 5 steps for a Smart City Digital Transformation
Smart City Vision | Data, Security and Funding Strategies
Citizen Centric Ecosystem Management
City Platforms,
Vertical Solutions & Command Center
City Operations
1. CREATE A VISION 2. MAKE THINGS HAPPEN
3. MAINTAIN &
IMPROVE

18. Deloitte’s global ambition
To have an impact in the lives of more than 100
million people…
… and in the future generations by improving the
quality of life and solving key urban challenges aligned
with UN Sustainable Development Goals, mainly“
11. Sustainable Cities and Communities”.

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Deloitte’s Global Smart Cities | A tailored positioning for Smart Cities
Co-developing assets &
solutions that create a
tangible impact in the way
cities are governed.
Beyond
consultancy
Alliance and collaboration
approach as the right path
towards innovation and
sustainable development.
Ecosystem
Player
Leverage on Deloitte’s global
reach to gather, promote &
scale the best solutions
jointly solving complex urban
challenges.
Super
Connector

20. 22
Deloitte Consulting confidential information | Not intended for reproduction or distribution
Beyond Consultancy| A strategic investment in assets & solutions
Smart City
Operating System
Smart City
Digital Twin
CitizenConnect
311 citizen
feedback systems
Digital Transport
Operations
RefugeeHousing
Emergency
Response Planning
IntegralMobility
Mobility
Operating System

21. 23
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Super Connector | Experiences from the ecosystem to a global scale
Amsterdam:
The Edge – Innovation Center
Accelerator
Cascais:
360º SC
City Command Center
Lisboa:
Mobility Operating System
WBCSD
San Diego:
Mobility Operating
System – Get It Done-
Digital 311
Buenos Aires:
A responsive city
Toronto:
Integrated Service
Delivery Model &
Digital Architecture
India:
100 Smart City
Transformations
Singapore:
Mobility Operating
System
World Bank:
Programme of urban
resilience
Recent projects: US, UK, Canada, Mexico, Italy, Israel,
Netherlands, Belgium, Portugal, Finland, Middle East, China,
Thailand, Korea, Australia, New Zealand, Japan, Argentina,
Turkey, Poland, Sweden, SEA (Singapore)
Recent discussion: US, UK, Canada, Netherlands, Mexico,
China, Australia, Chile, Czech Republic, Kazakhstan, Middle
East, Portugal, Poland, Uruguay, South Africa, Sweden, etc.
Milan:
COIMA – Smart District
Qatar:
Smart City Programme
Illustrative examples of Smart Cities projects
WEF
Future of Mobility &
G20 Alliance Smart Cities

22. 24
Deloitte Consulting confidential information | Not intended for reproduction or distribution
Recommendations | Towards a global framework for Smart Cities
Create a
Global Standard
Align on what
data to exchange,
and what to measure
on smart cities
Common
service catalogues
Measure
impact on SDG
Create a
global assessment
framework
to understand the
impact of smart cities on
SDG
A Business Case
for data roaming
Create a
business case to
understand the impact
of interoperability
and data roaming
between cities

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