The document discusses the challenges cities face with rapid urbanization and overburdened infrastructure. It introduces the 360 Smart City Framework developed by Deloitte to help cities define goals and priorities through a discovery process before implementing smart city solutions. The framework addresses domains like transportation, environment, health, and public safety. The document also describes CitySynergy, a platform developed by Deloitte to integrate siloed city systems and data to improve decision-making and services through a centralized command center. Case studies show how the framework and platform have helped cities like Cascais improve functions like mobility, waste management, and service request resolution.
IT4IT and DevOps Tools Landscape (2020).Rob Akershoek
Complete overview of the IT management tooling landscape 2020. Key market players / vendors in the IT4IT and DevOps tooling ecosystem. Automate and streamline your end-to-end DevOps tool chain.
Request to Fulfill Presentation (IT4IT)Rob Akershoek
The Request to Fulfill (R2F) value stream presentation. R2F is one of the four value streams of the IT4IT Reference Architecture of The Open Group.
How to manage your IT organization as a professional IT shop? Provide a self service portal for end-users and IT staff to order IT services and IT resources. Automate the entire process from request to actual deployment and provisioning.
Data stewards are the implementation arm of Data Governance. They are also the first line of defense against bad data practices. Whether it’s data profiling or in-depth root cause analysis, data stewards ensure the organization’s shared data is reliably interconnected. Whether starting or restarting your Data Stewardship program, success comes from:
- Understanding the cadence/role of foundational data practices supporting organizational operations
- Proving value with tangible ROI
- Improving effectiveness/efficiencies using organization-wide insight
- Comprehending how stewards need to be multifunctional and dexterous, especially at first
- Integrating the role of data debt fighting
Defining a digital transformation maturity modelShekar K. Rao
A proposal for defining a Digital Transformation Maturity Model. This can be used as a starting point for adding on more business levers and will help organisations in identifying their current status on their digital transformation journey.
IT4IT™ Reference Architecture, Version 2.0 is The Open Group standard that describes a reference architecture and value chain-based operating model for managing the business of IT.
IT4IT™ standard uses the value chain approach to create a model of functions that IT performs.
This framework identifies the key activities that IT must do to contribute to business competitiveness.
In IT4IT™ Reference Architecture, Version 2.0 the IT professionals will find the value chain framework and reference architecture that defines integrated management framework focused on lifecycle of services.
IT4IT and DevOps Tools Landscape (2020).Rob Akershoek
Complete overview of the IT management tooling landscape 2020. Key market players / vendors in the IT4IT and DevOps tooling ecosystem. Automate and streamline your end-to-end DevOps tool chain.
Request to Fulfill Presentation (IT4IT)Rob Akershoek
The Request to Fulfill (R2F) value stream presentation. R2F is one of the four value streams of the IT4IT Reference Architecture of The Open Group.
How to manage your IT organization as a professional IT shop? Provide a self service portal for end-users and IT staff to order IT services and IT resources. Automate the entire process from request to actual deployment and provisioning.
Data stewards are the implementation arm of Data Governance. They are also the first line of defense against bad data practices. Whether it’s data profiling or in-depth root cause analysis, data stewards ensure the organization’s shared data is reliably interconnected. Whether starting or restarting your Data Stewardship program, success comes from:
- Understanding the cadence/role of foundational data practices supporting organizational operations
- Proving value with tangible ROI
- Improving effectiveness/efficiencies using organization-wide insight
- Comprehending how stewards need to be multifunctional and dexterous, especially at first
- Integrating the role of data debt fighting
Defining a digital transformation maturity modelShekar K. Rao
A proposal for defining a Digital Transformation Maturity Model. This can be used as a starting point for adding on more business levers and will help organisations in identifying their current status on their digital transformation journey.
IT4IT™ Reference Architecture, Version 2.0 is The Open Group standard that describes a reference architecture and value chain-based operating model for managing the business of IT.
IT4IT™ standard uses the value chain approach to create a model of functions that IT performs.
This framework identifies the key activities that IT must do to contribute to business competitiveness.
In IT4IT™ Reference Architecture, Version 2.0 the IT professionals will find the value chain framework and reference architecture that defines integrated management framework focused on lifecycle of services.
Case Study: bet365 Improves Its Odds for Site Reliability With Unified Monito...CA Technologies
bet365 is one of the world’s largest online gambling companies. The company’s IT infrastructure powers the experience for more than 22 million customers worldwide. Whether a router's CPU is running hot, or a third-party payments provider is having a bad day, members of the IT operations team at bet365 are the first responders, and they're expected to respond quickly. Discover how bet365's unique use of CA Unified Infrastructure Management (CA UIM) has evolved over the past five years to give it the edge in reducing incident response and recovery time. The bet365 team will also share how it is planning to leverage log analytics in conjunction with CA UIM to speed mean time to repair.
For more information on DevSecOps, please visit: http://ow.ly/JPst50g61rR
Overview of the IT4IT tooling market in 2022.
Key trends in the IT4IT / DevOps tooling market are:
- Strategic portfolio management / portfolio backlog management (scaling agile on the enterprise level integrating with Enterprise architecture and Application / Product Portfolio Management)
- On-line collaboration & communication tools supporting team of team planning, problem solving, etc.
- Value stream management (an emerging tooling category) providing visibility across the end-to-end IT value streams
- Multi-cloud discovery & visibility on usage, costs and compliance
- Integrating DevOps tool chain (e.g. CICD pipeline) with the ITSM platform and CMDB
- Integrating security, risk and compliance management into the DevOps tool chain
- AIOps and observability management, consoliding metrics, logs, events mapped to a real-time service model
- Security operations, integrating security monitoring, vulnerability scanning, etc. into end-to-end detect to correct value streams
- Enterprise Service Management (ITSM vendors providing omni-channel services across IT, HR, Facilities, Finance, etc.)
- Leveraging AI/ML in various capabilities such test management, security operations, incident management, etc.
- Sustainability management integrated in IRM/GRC platforms
And last but not least:
- Service / Product portfolio management (managing the portfolio of service/applications, supporting product centric operating models, linked to business capabilities, product owners and teams)
IT4IT: Realize a Digital Strategy with ServiceNowZenoss
ServiceNow's Senior Product Manager, Mark Bodman, presents IT4IT: Realize a Digital Strategy with ServiceNow.
Access the full presentation recordings for GalaxZ17 here: http://ow.ly/WyBu30cakk0
(subtitle: Extending enterprise architecture beyond IT)
This presentation (in Notes View, to show slides and script) reviews some of the themes needed to break out enterprise architecture from the usual IT-centric constraints, as represented by most of the existing EA frameworks and toolsets.
[Core content copyright (c) Tetradian 2007; other copyrights and trademarks as indicated]
Digital Transformation And Solution ArchitectureAlan McSweeney
Digital strategy is a statement about the organisation’s digital positioning, competitors and customer and collaborator needs and behaviour to achieve a direction for innovation, communication, transaction and promotion. Digital strategy needs to be defined in the same framework structure as the proposed digital architecture platform.
Achieving the target digital organisation means deploying solutions that enable the digital architecture. Solution architecture needs to design solutions that fit into the target digital architecture framework. This requires:
• Solution architecture team operating in an integrated manner designing solutions to a set of common standards and that run on the platform
• Solution architecture team leadership ensuring solutions conform to the common standards
• Solution architecture technical leadership to develop and maintain common solution design standards
• Solution architecture updates the digital reference architecture based on solution design experience
Digital solution design requires greater discipline to create an integrated set solutions that operate within the rigour of the digital architecture framework. The solution architecture function must interact with other IT architecture disciplines to ensure the set of solutions that implement the digital framework operate together. This requires greater solution architecture team leadership. This needs to be supplemented and supported by a well-defined set of digital solution design standards.
This follows-on from the previous presentation: Digital Transformation And Enterprise Architecture
https://www.slideshare.net/alanmcsweeney/digital-transformation-and-enterprise-architecture.
Platform Strategy to Deliver Digital Experiences on AzureWSO2
This slide deck introduces Choreo, a cloud native internal developer platform by Microsoft independent software vendor (ISV) Partner, WSO2. It enables your developers to create, deploy, and run new digital components like APIs, microservices, and integrations in serverless mode on any Kubernetes cluster with built-in DevSecOps.
Recording: https://wso2.com/choreo/resources/webinar/platform-strategy-to-deliver-digital-experiences-on-azure/
Deloitte Software As A Service Deloitte SeminarTheo Slaats
Presentation of Theo Slaats, partner at Deloitte, on "Software as a Service" during a seminar of Deloitte and Oracle on October 8, 2008 in Amsterdam.
Digital Engagement Suite - Advanced omnichannel banking solutionnehapaul23
Advanced omnichannel solution. Seamless digital engagement for all kinds of customers, with traditional, modern and emerging channel experiences for all types of users.
Open API and API Management - Introduction and Comparison of Products: TIBCO ...Kai Wähner
In October 2014, I had a talk at Jazoon in Zurich, Switzerland: "A New Front for SOA: Open API and API Management as Game Changer"
Open API represent the leading edge of a new business model, providing innovative ways for companies to expand brand value and routes to market, and create new value chains for intellectual property. In the past, SOA strategies mostly targeted internal users. Open APIs target mostly external partners.
This session introduces the concepts of Open API, its challenges and opportunities. API Management will become important in many areas, no matter if business-to-business (B2B) or business-to-customer (B2C) communication. Several real world use cases will discuss how to gain leverage due to API Management. The end of the session shows and compares API management products from different vendors such as TIBCO API Exchange, IBM, Apigee, 3scale, WSO2, MuleSoft, Mashery, Layer 7, Vordel
Introduction to Business Architecture - Part 2Alan McSweeney
The first part is available at: https://www.slideshare.net/alanmcsweeney/introduction-to-business-architecture-part-1.
This material describes conducting a specific business architecture engagement. The engagement process is generic and needs to be adapted to each specific application and use. The engagement is a formal process for gathering information and creating a new business function model based on an analysis of that information.
The objective is to create a realistic and achievable target business architecture to achieve the desired business change.
Business architecture is a structured approach to analysing the operation of an existing business function or entire organisation with a view to improving its operations or developing a new business function, with a strong focus on processes and technology. Business architecture is not about business requirements – it is about business solutions and organisation changes to deliver business objectives.
Presenting this set of slides with name - Itil Framework Powerpoint Presentation Slides. This aptly crafted editable PPT deck contains nineteen slides. Our topic specific Itil Framework Powerpoint Presentation Slides deck helps devise the topic with a clear approach. We offer a wide range of custom made slides with all sorts of relevant charts and graphs, overviews, topics subtopics templates, and analysis templates. Speculate, discuss, design or demonstrate all the underlying aspects with zero difficulty. This deck also consists creative and professional looking slides of all sorts to achieve the target of a presentation effectively. You can present it individually or as a team working in any company organization
The Covid-19 pandemic necessitated the payments industry undergo a facelift, sparked by novel approaches from new-age players, fostered by industry consolidation, and customers’ demand for end-to-end experience. Crossing the threshold, the industry is entering a new era – Payments 4.X, where payments are embedded and invisible, and an enabling function to provide frictionless customer experience. As customers make a permanent shift to next-gen payment methods, Digital IDs are critical for a seamless payment experience. The B2B payments segment is witnessing rapid digitization. BigTechs, PayTechs, and industry newcomers are ready to jump in with newfangled solutions to help underserved small to medium-sized businesses (SMBs).
As incumbents struggle with profits, new-age firms are forging ahead to take the lead in the Payments 4.X era by riding the success of non-card products and services. The new era demands collaboration, platformification, and firms can unleash full market potential only by embracing API-based business models and open ecosystems. Data prowess and enhanced payment processing capabilities are inevitable to thrive ahead. The clock is ticking for banks and traditional payments firms because the competitive advantage is not guaranteed forever. As industry players seek economies of scale, consolidations loom, and non-banks explore new territories to threaten incumbents’ market share. While all these 2022 trends are at play, central bank digital currency (CBDC) is emerging globally and might open a new chapter in the current payments landscape.
Journey To Cloud – Arrive First with ServiceNow and AccentureAccenture Operations
Accenture helps companies drive greater innovation, flexibility and experiences into the enterprise with ServiceNow, managing the simplest to most complex cloud transformations with our end-to-end services, broad ecosystem, industry skills and size and scale.
ITIL 4 service value chain data flows (input and outputs)Rob Akershoek
High level overview of the Service value chain activities and information flows (input/outputs) based upon ITIL 4 from AXELOS (ITIL 4 Foundation).
Mapping of the ITIL value chain activities to the IT4IT value streams as defined by The Open Group IT4IT Standard.
An overview of The Open Group IT4IT Reference Architecture. It is a vendor and product-agnostic value chain-based operating model for managing the business of IT. While providing guidance on the design, procurement and implementation of the functionality needed to run IT, it also enables the systematic tracking of the state of IT services across the service life-cycle.
Digital Twin Cities are advanced urban areas where physical and digital realms are integrated, allowing for data-driven management, intelligent services, and interactive systems. READ MORE
Case Study: bet365 Improves Its Odds for Site Reliability With Unified Monito...CA Technologies
bet365 is one of the world’s largest online gambling companies. The company’s IT infrastructure powers the experience for more than 22 million customers worldwide. Whether a router's CPU is running hot, or a third-party payments provider is having a bad day, members of the IT operations team at bet365 are the first responders, and they're expected to respond quickly. Discover how bet365's unique use of CA Unified Infrastructure Management (CA UIM) has evolved over the past five years to give it the edge in reducing incident response and recovery time. The bet365 team will also share how it is planning to leverage log analytics in conjunction with CA UIM to speed mean time to repair.
For more information on DevSecOps, please visit: http://ow.ly/JPst50g61rR
Overview of the IT4IT tooling market in 2022.
Key trends in the IT4IT / DevOps tooling market are:
- Strategic portfolio management / portfolio backlog management (scaling agile on the enterprise level integrating with Enterprise architecture and Application / Product Portfolio Management)
- On-line collaboration & communication tools supporting team of team planning, problem solving, etc.
- Value stream management (an emerging tooling category) providing visibility across the end-to-end IT value streams
- Multi-cloud discovery & visibility on usage, costs and compliance
- Integrating DevOps tool chain (e.g. CICD pipeline) with the ITSM platform and CMDB
- Integrating security, risk and compliance management into the DevOps tool chain
- AIOps and observability management, consoliding metrics, logs, events mapped to a real-time service model
- Security operations, integrating security monitoring, vulnerability scanning, etc. into end-to-end detect to correct value streams
- Enterprise Service Management (ITSM vendors providing omni-channel services across IT, HR, Facilities, Finance, etc.)
- Leveraging AI/ML in various capabilities such test management, security operations, incident management, etc.
- Sustainability management integrated in IRM/GRC platforms
And last but not least:
- Service / Product portfolio management (managing the portfolio of service/applications, supporting product centric operating models, linked to business capabilities, product owners and teams)
IT4IT: Realize a Digital Strategy with ServiceNowZenoss
ServiceNow's Senior Product Manager, Mark Bodman, presents IT4IT: Realize a Digital Strategy with ServiceNow.
Access the full presentation recordings for GalaxZ17 here: http://ow.ly/WyBu30cakk0
(subtitle: Extending enterprise architecture beyond IT)
This presentation (in Notes View, to show slides and script) reviews some of the themes needed to break out enterprise architecture from the usual IT-centric constraints, as represented by most of the existing EA frameworks and toolsets.
[Core content copyright (c) Tetradian 2007; other copyrights and trademarks as indicated]
Digital Transformation And Solution ArchitectureAlan McSweeney
Digital strategy is a statement about the organisation’s digital positioning, competitors and customer and collaborator needs and behaviour to achieve a direction for innovation, communication, transaction and promotion. Digital strategy needs to be defined in the same framework structure as the proposed digital architecture platform.
Achieving the target digital organisation means deploying solutions that enable the digital architecture. Solution architecture needs to design solutions that fit into the target digital architecture framework. This requires:
• Solution architecture team operating in an integrated manner designing solutions to a set of common standards and that run on the platform
• Solution architecture team leadership ensuring solutions conform to the common standards
• Solution architecture technical leadership to develop and maintain common solution design standards
• Solution architecture updates the digital reference architecture based on solution design experience
Digital solution design requires greater discipline to create an integrated set solutions that operate within the rigour of the digital architecture framework. The solution architecture function must interact with other IT architecture disciplines to ensure the set of solutions that implement the digital framework operate together. This requires greater solution architecture team leadership. This needs to be supplemented and supported by a well-defined set of digital solution design standards.
This follows-on from the previous presentation: Digital Transformation And Enterprise Architecture
https://www.slideshare.net/alanmcsweeney/digital-transformation-and-enterprise-architecture.
Platform Strategy to Deliver Digital Experiences on AzureWSO2
This slide deck introduces Choreo, a cloud native internal developer platform by Microsoft independent software vendor (ISV) Partner, WSO2. It enables your developers to create, deploy, and run new digital components like APIs, microservices, and integrations in serverless mode on any Kubernetes cluster with built-in DevSecOps.
Recording: https://wso2.com/choreo/resources/webinar/platform-strategy-to-deliver-digital-experiences-on-azure/
Deloitte Software As A Service Deloitte SeminarTheo Slaats
Presentation of Theo Slaats, partner at Deloitte, on "Software as a Service" during a seminar of Deloitte and Oracle on October 8, 2008 in Amsterdam.
Digital Engagement Suite - Advanced omnichannel banking solutionnehapaul23
Advanced omnichannel solution. Seamless digital engagement for all kinds of customers, with traditional, modern and emerging channel experiences for all types of users.
Open API and API Management - Introduction and Comparison of Products: TIBCO ...Kai Wähner
In October 2014, I had a talk at Jazoon in Zurich, Switzerland: "A New Front for SOA: Open API and API Management as Game Changer"
Open API represent the leading edge of a new business model, providing innovative ways for companies to expand brand value and routes to market, and create new value chains for intellectual property. In the past, SOA strategies mostly targeted internal users. Open APIs target mostly external partners.
This session introduces the concepts of Open API, its challenges and opportunities. API Management will become important in many areas, no matter if business-to-business (B2B) or business-to-customer (B2C) communication. Several real world use cases will discuss how to gain leverage due to API Management. The end of the session shows and compares API management products from different vendors such as TIBCO API Exchange, IBM, Apigee, 3scale, WSO2, MuleSoft, Mashery, Layer 7, Vordel
Introduction to Business Architecture - Part 2Alan McSweeney
The first part is available at: https://www.slideshare.net/alanmcsweeney/introduction-to-business-architecture-part-1.
This material describes conducting a specific business architecture engagement. The engagement process is generic and needs to be adapted to each specific application and use. The engagement is a formal process for gathering information and creating a new business function model based on an analysis of that information.
The objective is to create a realistic and achievable target business architecture to achieve the desired business change.
Business architecture is a structured approach to analysing the operation of an existing business function or entire organisation with a view to improving its operations or developing a new business function, with a strong focus on processes and technology. Business architecture is not about business requirements – it is about business solutions and organisation changes to deliver business objectives.
Presenting this set of slides with name - Itil Framework Powerpoint Presentation Slides. This aptly crafted editable PPT deck contains nineteen slides. Our topic specific Itil Framework Powerpoint Presentation Slides deck helps devise the topic with a clear approach. We offer a wide range of custom made slides with all sorts of relevant charts and graphs, overviews, topics subtopics templates, and analysis templates. Speculate, discuss, design or demonstrate all the underlying aspects with zero difficulty. This deck also consists creative and professional looking slides of all sorts to achieve the target of a presentation effectively. You can present it individually or as a team working in any company organization
The Covid-19 pandemic necessitated the payments industry undergo a facelift, sparked by novel approaches from new-age players, fostered by industry consolidation, and customers’ demand for end-to-end experience. Crossing the threshold, the industry is entering a new era – Payments 4.X, where payments are embedded and invisible, and an enabling function to provide frictionless customer experience. As customers make a permanent shift to next-gen payment methods, Digital IDs are critical for a seamless payment experience. The B2B payments segment is witnessing rapid digitization. BigTechs, PayTechs, and industry newcomers are ready to jump in with newfangled solutions to help underserved small to medium-sized businesses (SMBs).
As incumbents struggle with profits, new-age firms are forging ahead to take the lead in the Payments 4.X era by riding the success of non-card products and services. The new era demands collaboration, platformification, and firms can unleash full market potential only by embracing API-based business models and open ecosystems. Data prowess and enhanced payment processing capabilities are inevitable to thrive ahead. The clock is ticking for banks and traditional payments firms because the competitive advantage is not guaranteed forever. As industry players seek economies of scale, consolidations loom, and non-banks explore new territories to threaten incumbents’ market share. While all these 2022 trends are at play, central bank digital currency (CBDC) is emerging globally and might open a new chapter in the current payments landscape.
Journey To Cloud – Arrive First with ServiceNow and AccentureAccenture Operations
Accenture helps companies drive greater innovation, flexibility and experiences into the enterprise with ServiceNow, managing the simplest to most complex cloud transformations with our end-to-end services, broad ecosystem, industry skills and size and scale.
ITIL 4 service value chain data flows (input and outputs)Rob Akershoek
High level overview of the Service value chain activities and information flows (input/outputs) based upon ITIL 4 from AXELOS (ITIL 4 Foundation).
Mapping of the ITIL value chain activities to the IT4IT value streams as defined by The Open Group IT4IT Standard.
An overview of The Open Group IT4IT Reference Architecture. It is a vendor and product-agnostic value chain-based operating model for managing the business of IT. While providing guidance on the design, procurement and implementation of the functionality needed to run IT, it also enables the systematic tracking of the state of IT services across the service life-cycle.
Digital Twin Cities are advanced urban areas where physical and digital realms are integrated, allowing for data-driven management, intelligent services, and interactive systems. READ MORE
The white paper discusses the history, risks, advantages and disadvantages of Smart Cities with a focus on its economic benefits, cost of implementation and challenges. It includes a case study of Smart City development in Dubai.
Content:
– Executive Summary
– What is a Smart City?
– History
– Advantages
– Disadvantages
– Challenges and Keys to Successful Implementation
– Risks
– Economic Benefits
– Cost of Implementation
– Building Blocks
– Expert Opinion
– Case Study
– Future
– Conclusion
Smart cities are driving economic competitiveness, environmental sustainability and livability. To make a city resourceful is to make it more efficient, more attractive, and more eco-friendly, all while making a real improvement to Citizens quality of life. While financing options are not evolving quite as fast as technology, they are evolving nonetheless. Lean how to fund and finance your smart city project.
The future of digital government services in the era of smart citiesSaeed Al Dhaheri
This presentation was made for the 21st GCC smart government and smart cities conference that was held in Dubai from 16-19 May 2015. It covers the new trends in digital government service delivery and impact on CIO's. the move towards digital government in the GCC was also highlighted.
What is Smart Cities? The Concept of Smart Cities, What are Smart Governance, Smart Citizen, Smart Energy, Smart Technology, Smart Infrastructure, Smart Mobility, Smart Building and Smart Healthcare
Smart Cities Market: Advancing Towards a Connected and Resilient Futureajaykumarpmr
The concept of smart cities, leveraging technology to enhance urban living, is rapidly gaining traction worldwide. Smart cities integrate various digital technologies, data analytics, and connectivity solutions to improve infrastructure, services, and quality of life for residents. The global smart cities market is witnessing robust growth, driven by urbanization, sustainability initiatives, and the pursuit of efficient urban management. According to Persistence Market Research's projections, the smart cities market to expand at a significant CAGR of 10.3%, reaching an estimated value of US$ 1274.5 billion by 2033, up from US$ 525.8 billion in 2024.
The Australian Smart Communities Association and the Australian Government have partnered to deliver a series of Future Ready webinars to kick-start communities’ digital transformation journeys.
Future Ready is a smart cities incubator series that sits alongside the Smart Cities and Suburbs Program. It uses collaboration, connection and co-learning to grow smart city capability. We’ll explore smart city case studies from global leaders, share the tips and the tricks of digital success, investigate new business models, and talk citizen-centric design.
This series will bring together local government, industry, research organisations and innovators from across Australia, encouraging knowledge sharing, new partnerships and active learning. Each webinar will be recorded and made available in a series of videos on this page.
'Thanks for running the Future Ready webinar today. Sergio’s presentation was ‘on point’, and I look forward to applying some of the frameworks and processes discussed in the Alice Springs context.' - Isabelle Collins, Policy Officer, Regional Network Group, Department of the Chief Minister, Northern Territory Government of Australia
It’s the age of getting smart or smarter. Technology has been seeping into every sphere of our lives in the past few years. After our phones and televisions have gotten smarter, it’s time to envisage our cities to become smarter. Big Data and the Internet of Things (IoT) have a significant role to play in making our lives simpler by inter-connecting our scattered digital footprints to create an efficient and cohesive habitable unit for us. While the idea of a smart city has been floating around for some time now, its successful implementation needs to counter and conquer many roadblocks.
Read the full blog here: http://suyati.com/the-role-of-big-data-in-smart-cities/
Reach us at: achoudhury@suyati.com
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Neuro-symbolic is not enough, we need neuro-*semantic*
Deloitte CitySynergy whitepaper
1. The integrated digital city
Integrating smart services and diverse stakeholders
with a single platform. Enabling citizens, government
and the service providers to share data and collaborate
to improve urban living.
2. Section 1. Introduction – The challenges cities
face
Cities are likely to see more change in the next 30 years than the last 100.
People continue to migrate to urban areas with expectations of convenience, a good standard of living and being part of a vibrant
economy. This influx puts increasing strain on city infrastructure and has social and environmental impacts that make cities less liveable.
City and state management, infrastructure and service providers face the complex task of maintaining an urban environment that
encourages people and businesses to stay.
How do they achieve this within their often-shrinking budgets? How do cities respond to the needs and concerns of their growing number
of citizens, and deliver services people expect in the 21st century?
Smart city technologies present a compelling solution to the complex problems created by urbanisation. The concept of smart
cities is attractive and easy to grasp, gather, analyse and share data to improve how assets and resources are managed leading to
improved public services, urban living and mobility.
The potential economic benefits of digitally transforming cities continue to encourage and drive future development worldwide.
Environment energy Environment water Mobility Living Others
Amsterdam’s smart
city recorded 9-4%
saving on energy bills,
with projected 40%
reduction in carbon
emissions by 2025
Barcelona’s smart water
initiative saves the city
USD58 million annually
Barcelona’s smart
parking increased
parking revenue by
USD50 million per year
In Songdo smart
building solution
reduced energy
consumption by 30% in
each building
Smart initiatives have
resulted in saving of
USD1.2 billion for Dubai
Government from 2003
to 2005
Despite this compelling vision, a market brimming with innovative technologies, and real-world examples of successful smart city
projects, most cities have made slow progress along the smart city journey.
The potential benefits of digitally transforming city functions
02
The integrated digital city
3. There are several reasons why smart city schemes have not scaled or been rolled out more widely. These include:
•• Difficulties in demonstrating a business case (i.e. a clear path to steady revenue and return on investment) in turn making it
difficult to access financing;
•• Immature Internet of Things (IoT) technology and infrastructure – the backbone of any smart city reliant on a giant network of
connected devices (and people, via their smartphones);
•• A lack of interoperability between disparate technology platforms as well as the challenge of digitally transforming legacy city
systems so they can be integrated with other services;
•• The need to comply with data privacy rules – a regulatory area still undergoing change as policy catches up with public
sentiment; and
•• The lack of collaboration across government, the market and citizens in terms of data collection, sharing and feedback that
significantly improves smart city functions.
In practice, most cities remain unsure how to start their journey to becoming “smart”, while others have failed to scale smart
initiatives beyond their pilot phase.
Implementing smart city solutions is challenging. The concept masks underlying complexity and the focus has primarily been on
the technologies and engineering solutions behind the schemes rather than the outcomes they need to achieve.
Our research shows that among those cities that have started the digital transformation, many are busy collecting a deluge of data
they don’t use or share citywide.
Keeping data separate – in vertical silos – is the very opposite of ‘smart’. Sharing and analysing data from different parts of a city’s
functions provides critical insights that lead to better decisions, responsive services and greater efficiency.
After more than a decade of Smart City evolution, technologies have progressed, along with ideas and strategies on how best to
achieve digital transformation across city functions.
Digital solutions still need to be tailored to each service and urban situation, but those solutions are increasingly mature.
Improving collaboration across government, the market and citizens is no longer a technical challenge now smart phones and
cloud computing are ubiquitous. Instead of being passive end users, connected citizens can provide feedback and data to improve
smart city functions.
Together these developments are making the transition to becoming a smart city more manageable, practical and financially
feasible.
We believe the path ahead for Smart Cities will be determined not by the technologies in use but by how well they work together,
enabling better decision-making for each stakeholder involved.
Why have we not seen the digital transformation of cities at scale?
What is different now that makes a digital transformation achievable?
03
The integrated digital city
4. This report explores two key factors that make digital transformation across city functions a success.
First, beginning the journey not with the technology but by shining a light on an individual city’s challenges and opportunities. To support
that we developed a comprehensive approach – the 360° Smart City Framework– that reveals the smart city goals appropriate to each
city’s unique situation.
Second, implementing a secure single platform that integrates all the city’s siloed platforms so that:
•• Data and insights are shared securely across all functions (complying with data privacy rules); and
•• Citizens connect and collaborate with services.
We developed the CitySynergyTM platform collaborating with AWS to address this problem of vertical data silos by integrating them. Our
platform acts as the brain and nervous system of the city, connecting citizens, businesses, and government in new ways.
04
The integrated digital city
5. Section 2. Defining the challenges and
opportunities unique to your city
Because no two cities are the same, we advocate using a holistic approach
to help city and state management, infrastructure and service providers
implement smart city solutions.
Before considering suitable technologies, the digital transformation of a city
and its functions requires a clear road map of long- and short-term goals that
will address its unique social, economic and environmental issues.
Deloitte has developed a framework to help cities define their challenges
and opportunities. This in turn highlights precisely which transformational
initiatives present the most compelling business case.
Our approach is “Think Big, Start Small, Scale Fast”, and it’s at the core of our
360° Smart City Framework.
Think Big, in terms of your smart city goals and an actionable plan to reach
them.
People often assume a city’s problems are understood, and typically projects
start by defining those problems which then shapes their choices for solutions.
This runs the risk of missing opportunities or worse, implementing solutions
that address the wrong problems. To achieve a better outcome Deloitte takes a
different approach.
Think Big begins with a discovery stage to build a clear understanding of the
challenges faced. This “problem-finding” stage ensures we identify and define
correctly what the problems are before developing solutions.
Start Small, because it’s easy to go too fast too quickly, particularly when
tackling innovation projects. It’s essential to follow a plan with achievable steps
and to recognise how much is too much for your organisation or city.
Scale Fast, means implementing a system that is capable of ramping up quickly
to get results at scale when you move beyond the pilot stage. It is achieved
using data lakes deployed in the cloud. Data lakes provide the ideal repository
to collect, process and share data from the millions of IoT devices and mobile
apps that enable smart cities. This is because data lakes can store all types of
data (structured and unstructured) from any sources in real time and in their
original format. Without the need to structure the collected data, systems can
scale rapidly to data of any size. Working with data from all different sources,
data lakes enable users to run different types of analytics (accessed via real-
time dashboards) to uncover insights, find new trends and guide
better decisions.
05
The integrated digital city
6. Our approach is to utilise the 360° Smart City Framework and focus on a short
Test-and-Trial phase. Deloitte works with local actors, the community and
government to quickly build and run simulations to refine the best solutions to
achieve three goals:
01. A positive quality of life – creating a great place to live and minimising the
hassles of city life;
02. Economic Competitiveness – creating the conditions for a business-friendly
and healthy economy;
03. Sustainability – promoting sustainable living that safeguards economic
growth for the long term.
This approach will result in better decision making and the realisation of smart
solutions that can be scaled.
Within the 360° Framework, there are six elements (or “Domains”) that cities
can leverage to support their smart city objectives: education, the economy,
transportation and mobility, security and public safety, health and living,
environment and energy.
Education: Virtual learning, digitisation, and augmented reality transform the
way we raise education levels and improve the workforce’s skills to meet the
job needs of the future. Smart learning is more accessible and personalised –
allowing individuals to pursue only the coursework they need for their personal
goals. Connecting students, teachers and outside experts paves the way for
lifelong learning and a workforce capable of re-skilling to match changing job
market requirements.
Economy: How do we generate revenue from local businesses, and attract
new businesses to create job opportunities for a growing population?
Advances in technology help cities streamline government procedures, such
as permitting and licensing, providing more efficient customer service to
businesses. Digitisation and big data analytics improve city regulators’ ability to
track performance and outcomes.
Case study: In India1
, Deloitte is providing overall program management and
technical support for India’s mission to develop 100 smart cities by 2022.
Launched by the government in 2015, Deloitte is heavily involved in key
areas including policy development, process improvement and innovative
financing. Deloitte identifies and recommends remedies for bottlenecks in the
implementation process and evaluates proposals and potential partnerships.
We also monitor best practices and lessons learned to educate other cities
facing similar challenges.
1
https://www2.deloitte.com/content/dam/Deloitte/us/Documents/process-and-operations/us-cons-
smart-cities-client-stories-india.pdf
06
The integrated digital city
7. 2
Scott Corwin, Jeff Wood et al, “Toward a mobility operating system: Integrating the future of mobility,” Deloitte Insights,
October 9, 2017, https://dupress.deloitte.com/content/dam/dup-us-en/articles/4169_FoM-Mobility-operating-
system/4169_
FoM%20MoS_FINAL.pdf.
3
https://www2.deloitte.com/jo/en/pages/about-deloitte/articles/Deloitte-works-with-Amman-Municipality-improve-internal-
management-practices.html
Transportation and Mobility: A growing population and workforce require
mobility. In a smart city, transport apps enable ridesharing and end-to-end
trip planning across all modes of transport, helping tackle traffic congestion.
Autonomous vehicles, dynamic pricing, IoT devices that collect and exchange
data, and advanced analytics enable more people and goods to move faster,
safer, cheaper, and cleaner.
Case study: Deloitte helped the Portuguese city of Cascais launch MobiCascais
in 2016, a mobility app that integrates different public and private transport
services into one single collaborative ecosystem2
. Using one app, people
can plan and pay for a seamless journey that includes public transport, taxi,
carpooling, bike sharing and parking.
Environment Energy: Technology enables cities to maximise the efficient
use of resources and encourage smart choices by everyone — the city itself,
businesses, universities, hospitals, non-profits and individuals. Sensors detect
leakage to preserve natural resources, such as water. Responsive devices
(e.g., washing machines) temporarily stop consuming energy when demand
for energy (and prices) increase. Cities use behavioural economics and
gamification to encourage positive resourcing decisions.
Case study: In Jordan3
, Deloitte worked with the Amman local government
to improve solid waste management by launching the CityPerform project
in 2015. Previously waste management operations were inefficient, with
trucks not completely filled while others skipped stops due to volume limits.
After building an overall understanding of the institutional, financial, and
technical aspects of the city’s waste services, CityPerform was rolled out
in multiple phases. The pilot project laid the foundation for a continuous
process of measuring performance and making critical adjustments to waste
management operations over time. Dashboards using data and visual graphics
track route optimisation, wait time, customer feedback, collection efficiency,
and staff utilization on a real-time basis.
07
The integrated digital city
8. Security and public safety: Drones, wearable computing, crowdsourced data and facial-recognition help police fight crime and protect
public safety. Secure platforms and clear governance ensure that data is safeguarded against cyber threats. Smart tools provide residents
with an easily, accessible way to navigate city services.
Case study: Orange County, California4
, approached Deloitte to improve how the public works department addressed service requests
and managed its resources. In April 2017, the department launched “myOC eServices” – a web- and mobile portal that gives residents an
accessible way to navigate city services, and submit and check the status of requests. Within four months, the average resolution time
dropped from as long as 20 days to four. The solution provides visualisation capabilities that enable the department to pinpoint problems,
deploy resources and send real-time updates to citizens. The platform offers other capabilities, including permitting, enforcement and
inspection functions which Deloitte is currently rolling out as part of a second phase.
Case study: Deloitte helped the Argentine city of Buenos Aires5
streamline the process its citizens use to submit complaints, from fixing
a pothole to removing graffiti. Previously the feedback mechanism was largely ineffective since the city averaged almost two years6
in
addressing complaints. Deloitte’s solution and included a mobile app that citizens can use to submit complaints. The average time to
resolve a complaint has now plunged 93% without additional budget.
Health and living: Cities promote connected communities by designing and facilitating public spaces that encourage people to interact
and engage with each other. Smart buildings, health care innovation and the use of data to monitor and enhance social programs all
contribute to improved quality of life and sustainability.
Case Study: The Edge7
, Deloitte’s state-of-the-art office in Amsterdam, The Netherlands, is the world’s most sustainable office building and
has the certification to prove it. The Edge produces more electricity than it consumes, while rainwater is collected and used to flush the
building’s toilets and water its gardens. Sensors make The Edge an interesting and enjoyable place to work, streamlining climate control
systems, building security, maintenance, and more. Complying with data privacy rules, tracked personal data cannot be accessed by
managers or anyone else.
4
https://www2.deloitte.com/content/dam/Deloitte/us/Documents/process-and-operations/us-cons-smart-cities-client-stories-orange-county.pdf
5
https://www2.deloitte.com/content/dam/Deloitte/us/Documents/process-and-operations/us-cons-smart-cities-client-stories-buenos-aires.pdf
6
Alvaro Casalins, “Digital Transformation: Modernizing the Buenos Aires City Government,” Meeting of Minds, October 24, 2016, http://cityminded.org/modernizing-buenos-aires-city- government-17341#
7
https://www2.deloitte.com/ru/en/pages/about-deloitte/articles/gx-the-edge-of-tomorrow.html
08
The integrated digital city
9. Section 3. Improving city functions with a
single platform to coordinate and share data
Many smart city schemes are busy collecting a deluge of data they don’t use or
share citywide.
By not sharing and analysing data across a city’s functions, these schemes
fail to capture data-driven insights that lead to better decisions, responsive
services and greater efficiency.
Deloitte’s smart tool – CitySynergyTM
– is a customer centric and process driven
platform that integrates all the vertical city services and legacy systems that
run a city. These include transport, traffic management, Wi-Fi, smart parking,
street light management, waste collection, and video surveillance among
others.
It allows city stakeholders to speak a common language as they decide
together how new tools can improve the experience of city life. The platform
is co-designed with City of Cascais and further enhanced using real world use
cases.
At its core is the Digital Command Centre (or DCC) – a place where existing staff
can monitor in real time what’s happening across all services and respond to
events with actions driven by data insights.
This core feature is missing from many smart city projects today. Without a
central place or command centre to capture, process, share information across
city functions, smart city initiatives become siloed. Consequently, their service
function is not improved by insights based on data captured and shared across
the city.
CitySynergyTM
is a proven and tested platform as a service that incorporates
capabilities from various smart city projects. High upfront costs can be a
barrier for some cities, but CitySynergyTM
is available as a pre-packaged
subscription.
Previously, many smart city pilot projects were designed for a particular use
case and service domain. Which meant it was not possible to roll them out to a
large scale without first re-implementing them.
CitySynergyTM
is built on top of a modular architecture that makes it flexible
and easily scaled as services expand.
Deloitte works with each city’s partner ecosystem to guide them on integrating
multiple service domains. This work sets up the necessary guidelines, including
the type of data they can capture and share, to ensure a project’s success.
Case Study: Deloitte helped the Portuguese city of Cascais establish a
collaborative and effective smart city ecosystem composed of more than
30 city partners. The city’s legacy systems were integrated with its smart
city operations using Deloitte’s Digital Command Centre and CitySynergyTM
solutions to manage the complex smart city environment.
09
The integrated digital city
10. Real-time data analytics help cities improve decision making and continuously prioritise and respond to events efficiently.
The DCC also helps cities stay connected with citizens and address their concerns through tools, such as mobile apps, where citizens can
photograph and report incidents and problems or plan and pay for mobility services.
Leveraging the power of the cloud – AWS
Smart cities generate enormous amounts of streaming data from sensors and other devices. Capturing, storing and analysing this real-
time data from millions of devices requires significant computing capacity.
CitySynergyTM is built on top of AWS, which enables our platform to respond rapidly to change, as well as providing agility and innovation
via its built-in cutting-edge AI and analytics capabilities. Deloitte partnered with AWS because alongside data security, privacy and
reliability it offers other key benefits including:
•• Rich communication via multi-channel engagement;
•• Data analytics and insights by leveraging AWS machine learning services;
•• Scalable and resilient Infrastructure as a service (IaaS)
•• Easy integration of services masking legacy integration complexity;
•• Access to a vast range of IoT and AI solution capabilities (such as AWS IoT, AWS IoT Greengrass, Amazon Pinpoint, Amazon Rekognition,
Amazon Polly, AWS Lambda and Amazon SageMaker).
Programgovernance
Command,insightsintelligence
Smart city
Domains
Smart city/iot
Platforms
Integrate and Protect
Ict
Infrastructure
Smart city end
Components
Environment Mobility Security
Laptops
Education
Mobile Sensors
Living
Wi-Fi AP
Environment
3D Printing
IT Architecture –Applications (FM/PM/IM/AM/CRM/ERP/BI/etc.)
Network Architecture – Active (Routers, Switches, DSLAMs, MSANs)
Network Architecture – Passive
Data Center Infrastructure
TV Camera
10
The integrated digital city
11. Section 4. Summary: the integrated digital city
Smart city technologies present a compelling solution to the problems caused
by urbanisation.
Although the digital transformation of cities has not yet happened at scale,
technologies have progressed, along with ideas and strategies to make the
transition practical and financially feasible.
Because no two cities are the same, Deloitte advocates using a holistic
approach to help city and state management, infrastructure and service
providers implement smart city solutions.
This process begins with our 360° Smart City Framework to build a clear
understanding of the challenges and reveal the smart city goals appropriate
to each city’s unique situation. This “problem-finding” stage involves working
with local actors, the community and government to refine a plan with
achievable steps.
Alongside our 360° Framework sits our smart tool – CitySynergyTM – a proven
and tested platform as a service that integrates all the city’s siloed platforms so
that:
•• data and insights are shared securely across all functions;
•• it delivers operational efficiencies via optimising processes; and
•• citizens connect and collaborate with services.
At its core is the Digital Command Centre (or DCC) – where staff can monitor
in real time what’s happening across all services and respond to events with
actions driven by data insights. This core feature is missing from many smart
city projects today which collect data, but don’t use or share it citywide.
CitySynergyTM is built on top of AWS’s managed cloud service and IoT solutions
which offer key benefits including data analytics and insights by leveraging AWS
machine learning services (like Amazon SageMaker), and easy integration
of other services.
11
The integrated digital city