This document contains notes from a presentation on better collaboration between clients and agencies. It discusses how lack of shared definitions and growth strategies can prevent synergy. Common types of brand growth are listed as stealing share, growing the category, acquiring new customers, increasing frequency, and protecting share. Alternative approaches like focusing on mental and physical availability and being distinctive are proposed. Issues like clients not completing work and agencies being unaware of technologies are addressed. The presentation concludes by advising agencies to revamp account planning skills, be open to network-based teams, control overhead expenses, and stay aware of emerging technologies.