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SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.1
SITRAIN Training for
Automation and Drives
System Overview
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.2
SITRAIN Training for
Automation and Drives
Objectives
- Application Possibilities
- Forms of Delivery
- Core Functions
- Architecture
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.3
SITRAIN Training for
Automation and Drives
Customer Advantages
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.4
SITRAIN Training for
Automation and Drives
Application Possibilities for WinCC
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.5
SITRAIN Training for
Automation and Drives
The Basic Functions
anzahl ()
float zae
begin
if wert > 0
begom
zae = zae + 1
end
end
Programming
Interfaces
PLC
Communicatio
n
Protokolle
Report Designer
(Report system)
Tag Logging
(Archiving)
Ventil geschlossen
Klappe zu
Motor ein
Alarm Logging
(Message system)
Standard
Interfaces
Process
Visualization
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.6
SITRAIN Training for
Automation and Drives
Blocks
Core Blocks Options
WinCC
User
Archives
WinCC
Basic Process
Control
WinCC
ODK
WinCC
Allen Bradley
DF1 serial
WinCC
Applicom
WinCC
Storage
WinCC
Chip card
reading function
WinCC
Videoscreen
display
WinCC
Redundancy
Complete
128
Power Tags
Complete
256
Power Tags
Complete
1024
Power Tags
Complete
64,000
Power Tags
Power
Pack
256
Power
Pack
(128)
1024
Power
Pack
(256)
64,000
Power
Pack
(1024)
Runtime
128
Power Tags
Runtime
256
Power Tags
Runtime
1024
Power Tags
Runtime
64,000
Power Tags
Power
Pack
256
Power
Pack
(128)
1024
Power
Pack
(256)
64,000
Power
Pack
(1024)
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.7
SITRAIN Training for
Automation and Drives
System Software and Systems
CD-ROM System
Software
for WIN/NT and WIN2000
SIMATIC
Industrial PC
SI COM P
IP C RI 20
SIE MEN S
WinCC
WinCC
WinCC
Office PC
OS77
WinCC
Software
Protec-
tion
SIMATIC
Panel PCPanel PC
PC 670 PC 870
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.8
SITRAIN Training for
Automation and Drives
Option n
Option1
WinCC Software Protection
Installation
S I C O M P
IP C R I 2 0
S IE M E N S
WinCC
De-Installation
No SCANDISK, DEFRAG or VIRENSCAN can be performed after the licenses have been installed, since the licenses
could thereby be lost.
WinCC and multi
authorization
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.9
SITRAIN Training for
Automation and Drives
System Configurations
Management Level
and Production Level
Corporate
Management
Level
Process Supervision
Level and Production
Management Level
Automation Level
PC Network
LAN Network
SIMATIC NET
MPI
(not with S5)
S5 S7
Single-user
Configurations
with PC and OP
Multi-user
Configurations
with Server and
Client
S5/S7 S5/S7S5/S7 S505 S505
...
ServerClientClient
Server / R.-ServerClientClient
Server 6M.-Client M.-Client Server 1 ...
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.10
SITRAIN Training for
Automation and Drives
Configurations for Single-User Systems
MPI (only S7) ,
SIMATIC NET PROFIBUS
SIMATIC NET Industrial Ethernet
SIMATIC S5 / S7 / 505
or
PLCs from other manufacturers
SIMATIC S5 / S7 / 505
or
PLCs from other manufacturers
WinCC
Example 2
Coupling
via Network
Examplel 1
Serial Coupling
Point to Point
serial V.24 / TTY
DK3964R + RK512
COROS OP45
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.11
SITRAIN Training for
Automation and Drives
Server Client Configuration
SIMATIC NET
SIMATIC S5
SIMATIC S7-400
Terminal bus (PC Network)
SIMATIC NET
Industrial Ethernet:
(S7), S5: TF (Technological
Functions)
S7: S7 Protocol
SIMATIC NET
Profibus:
(S7), S5: FMS (PROFIBUS)
S7: S7 Protocol
SIMATIC 505
Server
All WinCC
Applications
Client 1 Client 16...
Red. Server
All WinCC
Applications
Note: This WinCC configuration is also used for multi-configuration.
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.12
SITRAIN Training for
Automation and Drives
Red. Server
All WinCC
Applications
Multi - Client / Web Client
SIMATIC NET
SIMATIC S5
SIMATIC S7-400SIMATIC 505
Server 1
All WinCC
Applications
Terminal bus (PC Network)
M-Client 1
All WinCC
Applications
M-Client 16
All WinCC
Applications
...
WinCC Web Client
WinCC Web Server
Server 6
All WinCC
Applications
-Technological Distribution
-Functional Distribution
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.13
SITRAIN Training for
Automation and Drives
The Architecture
WinCC Explorer
SystemController
. . .
Data Manager
CS
Text
Library
RT
CS
Access
Protection
RT
S7S5
CS
Tag Management
Process Data
RT
CS
RT
Alarm
Logging
Option
RT
CSCS
Graphics
RT
CS
RT
Report
Designe
r
CS
RT
Global
Scripting
CS
RT
Tag
Logging
RT DB
DB
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.14
SITRAIN Training for
Automation and Drives
Openness
SIMATIC NET
OPC Server
Graphics
Windows
Applications
Excel
Word
Access
PowerBuilder
...
ODBC/
SQL
DDE
OPC
OLE
OCX
Trend
Alarm
User
Programs
Management
Analysis
Optimization
...
API
Report
Data Manager
Active X
OPC Net Server
OPC Client
Network
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.15
SITRAIN Training for
Automation and Drives
Hardware and Software Requirements
SIMATIC HMI
Siemens AG 2000. All rights reserved.©
Date: 04/22/14
File: SWINCC_01e.16
SITRAIN Training for
Automation and Drives
Your regional Partner in the Region/worldwide
http://www3.ad.siemens.de/partner/
Product Support
Custumer Support
Using a
SIMATIC Card
(if „in a hurry“)
guaranteed
response time
< 2 hours
24h support on weekdays
+49180 5050 222
Fax - 223
Basic Support
(Free Connect)
+49911-895-7777
Fax -7001
Premium Support
(Fast Connect)
More then 70 specialists are handling your
inquiries
A&D on the Internet:
http://www.ad.siemens.de/support
then link to Product Support
Questions about Authorization
of Software Products: +49911-895-7200
Automation & Drives -Technical Support
Your specialists for SIMATIC, SINUMERIK, Drives, ....
Dispatcher:
Receives your inquiry and passes it on to the
specialists
Email: techsupport@ad.siemens.de
no guaranteed
response time
principle of „first in -
first out“
weekdays (Mo. - Fr.)
from 7:00 - 17:00
selection
Questions on
of products and
systems ?
handling
Questions on
of products and systems ?
handling

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A d swincc01e

  • 1. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.1 SITRAIN Training for Automation and Drives System Overview
  • 2. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.2 SITRAIN Training for Automation and Drives Objectives - Application Possibilities - Forms of Delivery - Core Functions - Architecture
  • 3. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.3 SITRAIN Training for Automation and Drives Customer Advantages
  • 4. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.4 SITRAIN Training for Automation and Drives Application Possibilities for WinCC
  • 5. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.5 SITRAIN Training for Automation and Drives The Basic Functions anzahl () float zae begin if wert > 0 begom zae = zae + 1 end end Programming Interfaces PLC Communicatio n Protokolle Report Designer (Report system) Tag Logging (Archiving) Ventil geschlossen Klappe zu Motor ein Alarm Logging (Message system) Standard Interfaces Process Visualization
  • 6. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.6 SITRAIN Training for Automation and Drives Blocks Core Blocks Options WinCC User Archives WinCC Basic Process Control WinCC ODK WinCC Allen Bradley DF1 serial WinCC Applicom WinCC Storage WinCC Chip card reading function WinCC Videoscreen display WinCC Redundancy Complete 128 Power Tags Complete 256 Power Tags Complete 1024 Power Tags Complete 64,000 Power Tags Power Pack 256 Power Pack (128) 1024 Power Pack (256) 64,000 Power Pack (1024) Runtime 128 Power Tags Runtime 256 Power Tags Runtime 1024 Power Tags Runtime 64,000 Power Tags Power Pack 256 Power Pack (128) 1024 Power Pack (256) 64,000 Power Pack (1024)
  • 7. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.7 SITRAIN Training for Automation and Drives System Software and Systems CD-ROM System Software for WIN/NT and WIN2000 SIMATIC Industrial PC SI COM P IP C RI 20 SIE MEN S WinCC WinCC WinCC Office PC OS77 WinCC Software Protec- tion SIMATIC Panel PCPanel PC PC 670 PC 870
  • 8. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.8 SITRAIN Training for Automation and Drives Option n Option1 WinCC Software Protection Installation S I C O M P IP C R I 2 0 S IE M E N S WinCC De-Installation No SCANDISK, DEFRAG or VIRENSCAN can be performed after the licenses have been installed, since the licenses could thereby be lost. WinCC and multi authorization
  • 9. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.9 SITRAIN Training for Automation and Drives System Configurations Management Level and Production Level Corporate Management Level Process Supervision Level and Production Management Level Automation Level PC Network LAN Network SIMATIC NET MPI (not with S5) S5 S7 Single-user Configurations with PC and OP Multi-user Configurations with Server and Client S5/S7 S5/S7S5/S7 S505 S505 ... ServerClientClient Server / R.-ServerClientClient Server 6M.-Client M.-Client Server 1 ...
  • 10. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.10 SITRAIN Training for Automation and Drives Configurations for Single-User Systems MPI (only S7) , SIMATIC NET PROFIBUS SIMATIC NET Industrial Ethernet SIMATIC S5 / S7 / 505 or PLCs from other manufacturers SIMATIC S5 / S7 / 505 or PLCs from other manufacturers WinCC Example 2 Coupling via Network Examplel 1 Serial Coupling Point to Point serial V.24 / TTY DK3964R + RK512 COROS OP45
  • 11. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.11 SITRAIN Training for Automation and Drives Server Client Configuration SIMATIC NET SIMATIC S5 SIMATIC S7-400 Terminal bus (PC Network) SIMATIC NET Industrial Ethernet: (S7), S5: TF (Technological Functions) S7: S7 Protocol SIMATIC NET Profibus: (S7), S5: FMS (PROFIBUS) S7: S7 Protocol SIMATIC 505 Server All WinCC Applications Client 1 Client 16... Red. Server All WinCC Applications Note: This WinCC configuration is also used for multi-configuration.
  • 12. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.12 SITRAIN Training for Automation and Drives Red. Server All WinCC Applications Multi - Client / Web Client SIMATIC NET SIMATIC S5 SIMATIC S7-400SIMATIC 505 Server 1 All WinCC Applications Terminal bus (PC Network) M-Client 1 All WinCC Applications M-Client 16 All WinCC Applications ... WinCC Web Client WinCC Web Server Server 6 All WinCC Applications -Technological Distribution -Functional Distribution
  • 13. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.13 SITRAIN Training for Automation and Drives The Architecture WinCC Explorer SystemController . . . Data Manager CS Text Library RT CS Access Protection RT S7S5 CS Tag Management Process Data RT CS RT Alarm Logging Option RT CSCS Graphics RT CS RT Report Designe r CS RT Global Scripting CS RT Tag Logging RT DB DB
  • 14. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.14 SITRAIN Training for Automation and Drives Openness SIMATIC NET OPC Server Graphics Windows Applications Excel Word Access PowerBuilder ... ODBC/ SQL DDE OPC OLE OCX Trend Alarm User Programs Management Analysis Optimization ... API Report Data Manager Active X OPC Net Server OPC Client Network
  • 15. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.15 SITRAIN Training for Automation and Drives Hardware and Software Requirements
  • 16. SIMATIC HMI Siemens AG 2000. All rights reserved.© Date: 04/22/14 File: SWINCC_01e.16 SITRAIN Training for Automation and Drives Your regional Partner in the Region/worldwide http://www3.ad.siemens.de/partner/ Product Support Custumer Support Using a SIMATIC Card (if „in a hurry“) guaranteed response time < 2 hours 24h support on weekdays +49180 5050 222 Fax - 223 Basic Support (Free Connect) +49911-895-7777 Fax -7001 Premium Support (Fast Connect) More then 70 specialists are handling your inquiries A&D on the Internet: http://www.ad.siemens.de/support then link to Product Support Questions about Authorization of Software Products: +49911-895-7200 Automation & Drives -Technical Support Your specialists for SIMATIC, SINUMERIK, Drives, .... Dispatcher: Receives your inquiry and passes it on to the specialists Email: techsupport@ad.siemens.de no guaranteed response time principle of „first in - first out“ weekdays (Mo. - Fr.) from 7:00 - 17:00 selection Questions on of products and systems ? handling Questions on of products and systems ? handling

Editor's Notes

  1. ContentsPage System Overview .................................................................................................................................1 Objectives ..........................................................................................................................................2 Customer Advantages .......................................................................................................................3 Application Possibilities for WinCC ..................................................................................................4 The Basic Functions .......................................................................................................................5 Blocks ...............…….........................................................................................................................6 System Software and Systems ...........................................................................................................7 WinCC Software Protection............................................................................................................8 System Configurations ....................................................................................................................9 Configurations for Single-User Systems..........................................................................................10 Server Client Configuration ................................................................................................................11 Multi-Client / Web Client ...................................................................................................................12 The Architecture ........................................................................................……..................................13 Openness ….......................................................................................................................................14 Hardware and Software Requirements ............................................................................................15 Customer Support……………………………………………………………………………………….16
  2. Basic FunctionsThis slide illustrates the functionality of a modern process visualization with- full graphics display.- alarm display, alarm archiving and alarm logging. - measured value acquisition (archiving functions, data compression, minimum and maximum values etc.).- Report Designer for documenting machine sequences and process sequences with individual reporting.- process communication to various PLC systems.- standard interfaces, for example, Microsoft programs.- programming interfaces (API) are available in all WinCC application modules and allow access to data and functions.Complex visualization tasks can be solved with the ANSI-C programming language. OptionsFor useful extensions of the WinCC Basic Software, for example, Server expansion, Storage, Basic Process Control etc. NoteAsk your Siemens representative about the options that are currently available.
  3. Core BlocksThe &amp;quot;WinCC&amp;quot; system software (core blocks with the basic functions), is offered in various packages and with different variations. Basic Package- 128Power Tags for Complete package (CS) or Runtime Software(RT).- 256Power Tags for Complete package (CS) or Runtime Software(RT). - 1024Power Tags for Complete package (CS) or Runtime Software(RT). - 64000Power Tags for Complete package (CS) or Runtime Software(RT). Power PackThe number of tags is upgraded with the power packs.The cost is the price difference between the respective WinCC software for Configuration and Runtime software. Options- User archives (User Archives for batch recipes, for example).- Additional PLC drivers.- Server - Client (Multi terminal system)- ODK (Open Development Kit) for C programming.- CDK (Channel Development Kit) for channel DLL development (interface to external drivers)- etc. Add-ons- Customer-specific or technological extensions that use the WinCC Basic software. For example, PM-MAINT maintenance program, PM-Aqua - etc. Note Ask your Siemens representative about the Add-ons that are currently available.
  4. Software Package The WinCC system software is delivered on a CD ROM with an accompanying Form of DeliveryKey Disk. WinCC runs under Windows NT and Windows 2000. Systems In addition to being sold as a software package, the WinCC system software is Form of Delivery also sold with current Siemens‘ PCs. The PCs can be used for various requirements. WinCC CD-ROM The system software for run-time systems, complete systems, and options are found on the CD-ROM. In addition, you have tutorials, demonstration examples, and documentation available. Key DiskThe usage rights for each software package and expansion are stored on a red key disk. Office PCA Desktop PC or Tower PC can be used as an office PC. SIMATIC PC andSIMATIC PC and Panel PC differ in their different hardware platforms and Panel PC interfaces. They are designed as powerful industrial PCs with a robust construction and have a high degree of protection factor IP65. Because of their small depth, the PCs can be used anywhere in the plant, for example in an operator desk. Industrial PCIndustrially hardened PCs are particularly appropriate for use in a harsh industrial environment, and they are resistant to aggressive environmental influences. NoteAsk your Siemens representative about the platforms that are currently available.
  5. Key DiskA key disk is provided to enable the WinCC Software. There is an installation counter correspondingly set on this key disk. Emergency LicenseIn addition to the normal license, there is also an emergency license on a seperate key diskette. The emergency license makes it possible to operate the software for a time period of 14 days. This allows you sufficient time for obtaining a normal license again. InstallationThe installation counter on the key disk is decremented during the transfer of the usage rights from the key disk to the PC.If all usage rights are assigned, it is no longer possible to enable additional software with the same key disk. NoteNo SCANDISK, DEFRAG or VIRENSCAN can be performed after the licenses have been installed, since the licenses could thereby be lost. De-InstallationBy transferring the usage rights from the PC back to the key disk, the installation counter on the key disk counts up (increments). This makes it possible to enable the WinCC software on another PC during a renewed transfer. The Key Disk of the WinCC software is also used as a Multi Key Disk. Multi Key DiskThe Multi Key Disk (yellow diskette) can store all WinCC licenses. NoteWithout software protection, you can copy the WinCC-Demo software any number of times, but professional configuration is not guaranteed. The configuration time is 30 days.Without software protection, you can run the Product CD for one hour in the demo mode.
  6. ConfigurationsThis slide illustrates the flexible configuration possibilities of WinCC. - Extensive visualization tasks can be combined with multi-user systems. - A server takes over process coupling.- A PC network connects all other clients to a server.- The clients receive all data from the server.- Even higher-order computers of the management level can access the WinCC data base via the terminal bus.- The SIMATIC Industrial Ethernet process bus can also be used as a terminal bus for industrial applications in a harsh environment.
  7. ConfigurationsSingle-user systems are used in small (number of tags) applications, but they can also be the operator interface for independent system components. Stand-AloneA single-user system works as a stand-alone when it has everything it needs to operate. These point-to-point couplings and LAN couplings make up the automation level.
  8. Server ClientThe Server Client Configuration makes it possible to have up to 16 operator terminals linked to one Server. Redundancy ServerWhen you operate two WinCC stations in parallel, an archive adjustment is automatically made at runtime or after the failure of a Server.The automatic switching of a Client to the active Server guarantees the continuous process execution and operation. NoteMulti-user system (128 Mbyte main memory) Number of Clients at Server with operator terminal 3Number of Clients at Server without operator terminal 16Number of Clients at Server with Workstation license 1 The same operating system must be used for Server and Clients or Multiclients.
  9. Multi-ClientUp to 6 Server projects can be mixed on the Multi-Client.That way, you can distribute the load to the Servers. Redundancy ServerYou can use Redundancy Servers for the Multi-Client. NoteMulti-user system (128 Mbyte main memory) Number of Clients at Server with operator terminal3Number of Clients at Server without operator terminal16Number of Clients at Server with Workstation license1 WinCC Web Navigator Option: Web Navigator Server (License for 3 / 10 / 25 / 50 Clients)Software tools:WinCC Version 5WinCC Web Navigator Server expansionInternet Information Server - IISOperating system:Windows NT 4.0 or Windows 2000(Workstation or Server, depending on the number of Clients)Web Navigator Client (no WinCC license whatever) Software tools:Internet Explorer 4.01 SP1 Netscape 4.0 plus Active X Plug-In (or higher)WinCC Web Navigator Client expansionOperating system:Windows 95/98, 2000 or NT 4.0 Thin ClientBased on the terminal service of Windows 2000, Thin Client solutions are possible with different types of systems. This is true for clients positioned near the machine that are based on the realtime operating system Windows CE 3.0, MS Windows 3.1, MS Windows 9x) as well as Linux and Unix clients.
  10. ArchitectureThis slide displays the relationships of the individual modules within the WinCC Explorer. WinCC ExplorerThe WinCC Explorer combines all the data necessary for operating a single-user or multi-user system and ensures hierarchically-ordered storage. System ControllerThe system controller takes care of system communication between the stations. For multi-user systems, the system controller also provides the network-wide project view, as well as communication between the client and server. The system controller also handles coordination via the terminal bus. Data ManagerThe data manager is the start-up location for processing central tasks in a WinCC project. The data manager exists on every station and works closely together with the system controller. The main task is handling tag management. The communication channels are used to access process data. Function Modules-Graphics Designer (graphics system) Graphic display and process connection-Global scripts (script editing) Making the project dynamic to user-specific requirements -Alarm logging (message system) Displaying messages and acknowledgements-Tag logging (archiving and trending) Processing measured values and their long-term storage Processing user-oriented data and their long-term storage-Report designer (report system) Reporting system states Note The WinCC Explorer enables you to navigate through the WinCC applications and their data with few operations. From its appearance and operation, the WinCC Explorer is similar to the Explorer in Windows.
  11. OpennessThis slide illustrates all system modules with opened interfaces. You can use your own programs with Windows applications, as well as data and functions from WinCC here.User programs can also be started from WinCC.Applications that run under Windows, such as Excel, Word, or Access can be combined freely with WinCC and individual user programs.This also makes solutions to unusual management level tasks possible. User RoutinesUser routines run interpretively in WinCC. That is, a compiler is not necessary. If an application requires many, extensive user routines with a high processing capacity, standard tools can compile these routines, and they can be attached to the WinCC sequence. OPCOPC (OLE for Process Control) integrated Client/Server communication interface.
  12. SIMATIC CARDYou use the SIMATIC Card to pay for the Technical Support‘s chargeable services. You can purchase the SIMATIC Card immediately online with a credit card (http://www.ad.siemens.de/support). With the SIMATIC CARD you can get additional information about the A&amp;D products (such as downloading solutions from FAQs, purchasing the Knowlege Base-CD in the online shop).