Impacting Lives through Applied
          Technology
March 20, 2013

A Brave New World for
  Telehealth and HIT
         Dale C. Alverson, MD, FAAP
Medical Director, Center for Telehealth and Cybermedicine
           Research, University of New Mexico
                   CMIO, LCF Research
                Albuquerque, New Mexico
  Past President, American Telemedicine Association
Objectives:

To understand the current and future
 potential for Telehealth and Health
 Information Technologies; regionally,
 nationally, and globally
To understand how Telehealth and
 Health Information Exchange (HIE) can
 be blended and complimentary as a
 part of healthcare transformation.
Health Care Reform/PPACA          Emerging Enabling Information
                                   Communication Technologies
            Economic Downturn
 Need for more Access to Care
      An Aging Population/Baby Boomers

Critical Shortage of Healthcare Providers

      EHR Adoption/HIE

 Meaningful Use
    ICD10

      PCMH

  ACOs

                  A Time for Telemedicine & HIT
Major Public Health Issues Impacting our Rural
  Communities and their Economic Development
     Gaps in Access to Health Services
           in Rural New Mexico
 Hepatitis C
 Behavioral Health
 Diabetes
 Asthma
 Cancer
 Oral Health
 Cardiac and
  Stroke Care
Telehealth and
     Health Information Technologies
are Part of the Solution in Closing the Gaps
How is Telehealth used?
 Clinical: Consultation, Direct patient Care, Case
  Reviews

 Educational: Providers, Students, and Patients

 Research: Community-based Participatory, Outcomes
  driven

 Administrative: Strategic planning, Operations

 Health Information Exchange

 Enhanced Disaster Response
Telehealth Networks
  Rural/Remote Health Providers Can Access Expert Medical
        Opinions, Knowledge, Education via Telehealth

   Rural
 or Remote                                             Specialty
  Location                  Telehealth
                              Network                Medical Center
                                Audio
Patient             High-Resolution Images & Video
          Student
                                                       Medical
 Local Health              Consultation                Specialist
   Provider                Direct Patient Care
                           Case Reviews
                           Education
                           Training
                           Health Information Exchange
                           Community-Based Research
“Back to
the Future”
Case Reviews or Consultation
ECHO: Treatment Outcomes

              Outcome                      ECHO          UNMH P-value

                                            N=261         N=146
  Minority                                   68%            49%      P<0.01
  SVR (Cure) Genotype 1/4                    50%            46%       NS
  SVR (Cure) Genotype 2/3                    70%            71%       NS
SVR=sustained viral response
NEJM : 364: 23, June 9-2011, Arora S, Thornton K, Murata G, et.al.
Direct Patient Care




Maternal Fetal Medicine-High Risk Pregnancy
“Store and Forward”
 Capturing an image and storing it to then be forwarded for
  review by a medical specialists
 Examples include teleradiology, telepathology and
  teledermatology, tele-ophthalmology (retinal scans)
 “Telemedicine” or HIE?/Large Data Files Need Broadband




   Teleradiology and Image Transfer   Web-Based Portals
Video Phone or “VOIP” with video
        Family Visitation
School Based Health Centers
Telehealth assistants at the school
or child care center provide the link
to examine the eyes, ears, throat,
lungs and skin.
Videoconferencing provides the
“face to face” interaction.
Getting providers to think of their
desktop computer as an exam
room is the trick.




        16
Trauma Triage




44% Transfer
Avoidance

27% Management
Recommendation
Changes

Moya M, Valdez
J, Yonas
H, Alverson DC.
The Impact of a
Telehealth Web-
based Solution on
and Consultation.
Telemedicine and
eHealth, 2010;
16:945-949
IRA HAYES Project – PTSD/TBI
Telehealth
                       Toolkit

                                     SaaS (SIP)
   Videophone (H.324)
                                                   Skype




Software IP Based (H.323)
                            Desktop IP Based (H.323)

                  Small Conference Room IP Based (H.323)
Hand Held Devices- “mHealth”


                                   iPhone




                          Droid
                          iPhone




 BlackBerry   Treo/Palm


       Smart Phones
Remote Monitoring




 The “Smart Band-Aid”
Center for Telehealth and Cybermedicine Research




    The Center for Telehealth
at UNM Health Sciences Center:
•Developing New Programs
•Technical, Operational, Busines
s, and Evaluation Planning
The New Mexico Telehealth
                 Alliance

     Telehealth Alliance
      “Networks of Networks”       Providers

                                   Consumers
 Represents a consortium of
  public and private health care   Telehealth
  stakeholders: “Neutral            Expertise
  Territory” (501c3)
                                   Communication
                                    Networks
 Reflects the diversity of our
  health care delivery system in   Social Networks
  New Mexico

 Enables collaboration
New Mexico Telehealth Act
      Passed and Signed into Law 2004
              http://legis.state.nm.us
              Introduced by Rep. Danice Picraux (D)
            Supported by Sen. Susan Wilson-Beffort (R)
                        HOUSE BILL 581
 46TH LEGISLATURE - STATE OF NEW MEXICO - SECOND SESSION 2004


              Authorization Bill for Telehealth:
•Covers interactive video and “Store and Forward”
technologies
•Any Licensed Health Professional authorized to use
•Covers any Originating Site Where Patient Located,
including place of residence
•Authorizes/Encourages Use of and Reimbursement for
Telehealth
(NM Medicaid has announced policies to reimburse for
telehealth services)
New NM Legislation:
       SB 69/HB 171
Insurance Coverage for Telemedicine Services

 An act relating to health care coverage; enacting sections of the
  health care purchasing act, the New Mexico insurance code, the
  health maintenance organization law and the nonprofit health care
  plan law to require coverage for telemedicine services; providing for
  utilization review and appeal rights for denials of telemedicine
  coverage.

 "Group health coverage, including any form of self-insurance,
  offered, issued or renewed under the Health Care Purchasing Act
  shall include coverage of telemedicine Services. Coverage for
  health care services provided through telemedicine shall be
  determined in a manner consistent with coverage for health care
  services provided through in-person consultation."
SWTAG is a “Network of Networks”
The 4 “C’s”
Cooperation
Coordination
Collaboration
Communication
http://www.americantelemed.org
American Telemedicine Association (ATA)
            and Telemedicine
      Hitting the Target: “The Triple AIMS”
                                     Improve
                                      Access

    ATA
    and        ATA
                                       Improve
Telemedicine                            Health


                                      Reduce
                                       Costs
Health Information Exchange (HIE)
Engagement and Encouraging Adoption

 • An HIE Solution brings health information systems
   together across regions and states in order to
   provide access to a patient’s information in one
   centralized record.

 • Multiple healthcare providers with access to the
   same record of clinical information will make
   healthcare delivery more robust and efficient with
   improved continuity, better outcomes, and reduced
   cost. There are significant benefits to patients,
   healthcare providers, payers and employers.          33
Core HIE Functions
Provides access to a current patient
 summary from a variety of sources (From
 Where and When):
 Problem List/Diagnosis
 Medications
 Immunizations
 Allergies
 Procedures
 Lab Data
 Radiology Data
 Encounter Summaries
Why the HIE is Accessed?
When and why a Provider needs to access the
  HIE:
 New patient, not seen before
 Infrequent patient
 Patient known to have received care elsewhere
 Complex patient
 Tracking of patient
 Patient ER visits and
  hospital stays
 EHR is unavailable
 Remote Access




                                                  35
Value/Benefits of HIE
• Access to each patient’s health information from a variety
  of healthcare provider sources
• Improved situational awareness regarding patient’s
  health and use of health systems, better coordination of
  care
• Better triage and evaluation capability: Dx/Problem
  list, prior procedures, Rx/Medications, Allergies, tests;
  lab/x-ray, progress note and summaries
• Improved efficiency in making diagnosis and
  management plans
• Decrease unnecessary duplication of tests
• Readmission avoidance
• Other Benefits : Data Analytics, Public
  Health, PCMH, ACO
Cloud Based
Solution: Core HIE – High Level
                                                        Physicians
                                                        Privacy Officers


                                                   HTTPS

                                                                        HIE Platform
                                                                    Web-based access to the
                                                                    longitudinal patient record
                                                                      • Demographics
                    Health Information                                • Labs, Rads
    Hospital with   Exchange (HIE)                                    • Encounters
       EMR                                                            • Allergies
                                                                      • Diagnosis
                                                                      • Transcribed documents
                                                                      • Medications
                                                                      • Problems
                                                                      • Procedures
                        HL7/CCD, XDS, SSO                             • Immunizations
                                                                    Direct Secure Messaging
     Clinic with
                                                                    Patient Privacy & Consent
        EMR

                                                                                  Notifications &
                    Seamless integration with EHRs                                Subscriptions
                      • User Subscribed Notifications
                      • Send to My EHR                                       Secure
                                                                             Inbox
                      • Portal embedded within EHR
                                                                             E-Mail
     Other HIEs
                                                                             Mobile
Example Integration (Epic)
Example Integration (Cerner)
The HIE in New Mexico
                                                                                    SS
                                                     Raton
                                                                                    A
              Farmington                  Taos
Navaj                                                                                VA
o                                                            Clayton
                                                              Clayton
                      Los
                                                    Las
Nation               Alamo
                                                   Vegas
                        s
                                    Santa Fe
                             Cuba
                                                             Tucumca
         Gallup      Grants                                     ri
                                    Albuquerque              Santa       Amarillo
                                                             Anna
                         Socorr
                                        Los                                              Established HIE
                                       Lunas
                         o                                   Clovis                      connectivity
                    Magdalena           Belen
                                                             Portales
                                                                         Lubboc
                                                                         k               Future HIE connectivity
                                        Ruidoso
                                                                                         (random sample of sites)
                         T or C                 Roswell      Lovington

           Silver                       Alamogordo             Hobbs
            City

                        Las                                  Carlsbad
                       Cruces
           Demin
             g

                                    El Paso


                              HITREC sites
                              (random sample of sites)
                                                                                                   41
International Telemedicine and eHealth:
Transforming Systems of Care in the Global
                 Community




Reasons to do International Telehealth
   Most health issues are global!
H1N1
H5N1
Distributed Medical
            Intelligence

• Knowledge Sharing
  Networks/Just in
  Time/On Demand

• Best Practices

• Evidence based

                              46
International
    Union
 Against TB
La Lancha Medica
 en la Amazonia
49
50
Exchange of Students and Faculty
Opportunities

Blending HIE with “Telehealth”
Integration with Mobile Devices
Facilitation of research, data analytics,
 quality reporting, and other aggregate uses
Hitting the Triple Aims
Becoming a Standard of Care
Fostering Champions
Developing a National and International
 Network of Networks
Navigating the Perfect Storm with
               Telemedicine & HIT
       Use a broad spectrum of information communication technologies
              Effective distribution of limited resources and expertise

       Increasing Access to care

              Bringing care to the patient; Aging in place

      Decreasing unnecessary variations in care; evidence-based best practices

Improving continuity and coordination of care;The Patient Centered Medical Home

Avoiding unnecessary hospitalizations, duplication of tests, & decreasing errors

                   Improving health outcomes




Reducing costs; avoiding more costly care and complications, decreasing travel
Questions?




http://hsc.unm.edu/som/telehealth
    http://www.lcfresearch.org/

9.gpt alverson presentation final 2013

  • 1.
    Impacting Lives throughApplied Technology March 20, 2013 A Brave New World for Telehealth and HIT Dale C. Alverson, MD, FAAP Medical Director, Center for Telehealth and Cybermedicine Research, University of New Mexico CMIO, LCF Research Albuquerque, New Mexico Past President, American Telemedicine Association
  • 2.
    Objectives: To understand thecurrent and future potential for Telehealth and Health Information Technologies; regionally, nationally, and globally To understand how Telehealth and Health Information Exchange (HIE) can be blended and complimentary as a part of healthcare transformation.
  • 3.
    Health Care Reform/PPACA Emerging Enabling Information Communication Technologies Economic Downturn Need for more Access to Care An Aging Population/Baby Boomers Critical Shortage of Healthcare Providers EHR Adoption/HIE Meaningful Use ICD10 PCMH ACOs A Time for Telemedicine & HIT
  • 4.
    Major Public HealthIssues Impacting our Rural Communities and their Economic Development Gaps in Access to Health Services in Rural New Mexico  Hepatitis C  Behavioral Health  Diabetes  Asthma  Cancer  Oral Health  Cardiac and Stroke Care
  • 5.
    Telehealth and Health Information Technologies are Part of the Solution in Closing the Gaps
  • 6.
    How is Telehealthused?  Clinical: Consultation, Direct patient Care, Case Reviews  Educational: Providers, Students, and Patients  Research: Community-based Participatory, Outcomes driven  Administrative: Strategic planning, Operations  Health Information Exchange  Enhanced Disaster Response
  • 7.
    Telehealth Networks Rural/Remote Health Providers Can Access Expert Medical Opinions, Knowledge, Education via Telehealth Rural or Remote Specialty Location Telehealth Network Medical Center Audio Patient High-Resolution Images & Video Student Medical Local Health Consultation Specialist Provider Direct Patient Care Case Reviews Education Training Health Information Exchange Community-Based Research
  • 8.
  • 9.
    Case Reviews orConsultation
  • 11.
    ECHO: Treatment Outcomes Outcome ECHO UNMH P-value N=261 N=146 Minority 68% 49% P<0.01 SVR (Cure) Genotype 1/4 50% 46% NS SVR (Cure) Genotype 2/3 70% 71% NS SVR=sustained viral response NEJM : 364: 23, June 9-2011, Arora S, Thornton K, Murata G, et.al.
  • 12.
    Direct Patient Care MaternalFetal Medicine-High Risk Pregnancy
  • 13.
    “Store and Forward” Capturing an image and storing it to then be forwarded for review by a medical specialists  Examples include teleradiology, telepathology and teledermatology, tele-ophthalmology (retinal scans)  “Telemedicine” or HIE?/Large Data Files Need Broadband Teleradiology and Image Transfer Web-Based Portals
  • 14.
    Video Phone or“VOIP” with video Family Visitation
  • 15.
  • 16.
    Telehealth assistants atthe school or child care center provide the link to examine the eyes, ears, throat, lungs and skin. Videoconferencing provides the “face to face” interaction. Getting providers to think of their desktop computer as an exam room is the trick. 16
  • 17.
    Trauma Triage 44% Transfer Avoidance 27%Management Recommendation Changes Moya M, Valdez J, Yonas H, Alverson DC. The Impact of a Telehealth Web- based Solution on and Consultation. Telemedicine and eHealth, 2010; 16:945-949
  • 18.
    IRA HAYES Project– PTSD/TBI
  • 19.
    Telehealth Toolkit SaaS (SIP) Videophone (H.324) Skype Software IP Based (H.323) Desktop IP Based (H.323) Small Conference Room IP Based (H.323)
  • 20.
    Hand Held Devices-“mHealth” iPhone Droid iPhone BlackBerry Treo/Palm Smart Phones
  • 22.
    Remote Monitoring The“Smart Band-Aid”
  • 23.
    Center for Telehealthand Cybermedicine Research The Center for Telehealth at UNM Health Sciences Center: •Developing New Programs •Technical, Operational, Busines s, and Evaluation Planning
  • 24.
    The New MexicoTelehealth Alliance Telehealth Alliance “Networks of Networks” Providers Consumers  Represents a consortium of public and private health care Telehealth stakeholders: “Neutral Expertise Territory” (501c3) Communication Networks  Reflects the diversity of our health care delivery system in Social Networks New Mexico  Enables collaboration
  • 25.
    New Mexico TelehealthAct Passed and Signed into Law 2004 http://legis.state.nm.us Introduced by Rep. Danice Picraux (D) Supported by Sen. Susan Wilson-Beffort (R) HOUSE BILL 581 46TH LEGISLATURE - STATE OF NEW MEXICO - SECOND SESSION 2004 Authorization Bill for Telehealth: •Covers interactive video and “Store and Forward” technologies •Any Licensed Health Professional authorized to use •Covers any Originating Site Where Patient Located, including place of residence •Authorizes/Encourages Use of and Reimbursement for Telehealth (NM Medicaid has announced policies to reimburse for telehealth services)
  • 26.
    New NM Legislation: SB 69/HB 171 Insurance Coverage for Telemedicine Services  An act relating to health care coverage; enacting sections of the health care purchasing act, the New Mexico insurance code, the health maintenance organization law and the nonprofit health care plan law to require coverage for telemedicine services; providing for utilization review and appeal rights for denials of telemedicine coverage.  "Group health coverage, including any form of self-insurance, offered, issued or renewed under the Health Care Purchasing Act shall include coverage of telemedicine Services. Coverage for health care services provided through telemedicine shall be determined in a manner consistent with coverage for health care services provided through in-person consultation."
  • 27.
    SWTAG is a“Network of Networks”
  • 28.
  • 31.
  • 32.
    American Telemedicine Association(ATA) and Telemedicine Hitting the Target: “The Triple AIMS” Improve Access ATA and ATA Improve Telemedicine Health Reduce Costs
  • 33.
    Health Information Exchange(HIE) Engagement and Encouraging Adoption • An HIE Solution brings health information systems together across regions and states in order to provide access to a patient’s information in one centralized record. • Multiple healthcare providers with access to the same record of clinical information will make healthcare delivery more robust and efficient with improved continuity, better outcomes, and reduced cost. There are significant benefits to patients, healthcare providers, payers and employers. 33
  • 34.
    Core HIE Functions Providesaccess to a current patient summary from a variety of sources (From Where and When):  Problem List/Diagnosis  Medications  Immunizations  Allergies  Procedures  Lab Data  Radiology Data  Encounter Summaries
  • 35.
    Why the HIEis Accessed? When and why a Provider needs to access the HIE:  New patient, not seen before  Infrequent patient  Patient known to have received care elsewhere  Complex patient  Tracking of patient  Patient ER visits and hospital stays  EHR is unavailable  Remote Access 35
  • 36.
    Value/Benefits of HIE •Access to each patient’s health information from a variety of healthcare provider sources • Improved situational awareness regarding patient’s health and use of health systems, better coordination of care • Better triage and evaluation capability: Dx/Problem list, prior procedures, Rx/Medications, Allergies, tests; lab/x-ray, progress note and summaries • Improved efficiency in making diagnosis and management plans • Decrease unnecessary duplication of tests • Readmission avoidance • Other Benefits : Data Analytics, Public Health, PCMH, ACO
  • 37.
  • 38.
    Solution: Core HIE– High Level Physicians Privacy Officers HTTPS HIE Platform Web-based access to the longitudinal patient record • Demographics Health Information • Labs, Rads Hospital with Exchange (HIE) • Encounters EMR • Allergies • Diagnosis • Transcribed documents • Medications • Problems • Procedures HL7/CCD, XDS, SSO • Immunizations Direct Secure Messaging Clinic with Patient Privacy & Consent EMR Notifications & Seamless integration with EHRs Subscriptions • User Subscribed Notifications • Send to My EHR Secure Inbox • Portal embedded within EHR E-Mail Other HIEs Mobile
  • 39.
  • 40.
  • 41.
    The HIE inNew Mexico SS Raton A Farmington Taos Navaj VA o Clayton Clayton Los Las Nation Alamo Vegas s Santa Fe Cuba Tucumca Gallup Grants ri Albuquerque Santa Amarillo Anna Socorr Los Established HIE Lunas o Clovis connectivity Magdalena Belen Portales Lubboc k Future HIE connectivity Ruidoso (random sample of sites) T or C Roswell Lovington Silver Alamogordo Hobbs City Las Carlsbad Cruces Demin g El Paso HITREC sites (random sample of sites) 41
  • 42.
    International Telemedicine andeHealth: Transforming Systems of Care in the Global Community Reasons to do International Telehealth Most health issues are global!
  • 44.
  • 45.
  • 46.
    Distributed Medical Intelligence • Knowledge Sharing Networks/Just in Time/On Demand • Best Practices • Evidence based 46
  • 47.
    International Union Against TB
  • 48.
    La Lancha Medica en la Amazonia
  • 49.
  • 50.
  • 52.
  • 54.
    Opportunities Blending HIE with“Telehealth” Integration with Mobile Devices Facilitation of research, data analytics, quality reporting, and other aggregate uses Hitting the Triple Aims Becoming a Standard of Care Fostering Champions Developing a National and International Network of Networks
  • 55.
    Navigating the PerfectStorm with Telemedicine & HIT Use a broad spectrum of information communication technologies Effective distribution of limited resources and expertise Increasing Access to care Bringing care to the patient; Aging in place Decreasing unnecessary variations in care; evidence-based best practices Improving continuity and coordination of care;The Patient Centered Medical Home Avoiding unnecessary hospitalizations, duplication of tests, & decreasing errors Improving health outcomes Reducing costs; avoiding more costly care and complications, decreasing travel
  • 57.