1. The 8-step guide outlines how to successfully plan and implement a mobile device program, starting with identifying business goals and stakeholders, building consensus on mobile policies, leveraging device management tools, finding aligned vendors, testing infrastructure on a small group, deploying in phases, and reviewing results against goals. 2. Key steps include identifying a business problem the program can solve, gaining support from IT, legal, HR, and business leaders, agreeing on a BYOD, CYOD, COPE, or hybrid policy approach, and using MDM and configuration tools to maximize adoption while minimizing IT work. 3. The final steps recommend starting small to test the network, security, and support systems, rolling out to more

1. 8 Steps to a
Successful Mobile
Device Program
An Enterprise IT Guide4
5
3
6
2
7
1
8

2. 1 Begin With a
Destination in Mind
IT projects must drive business
outcomes. Start by identifying
a business problem you can solve.

3. 2 Identify Your Stakeholders
Successful mobile programs
need executive buy-in and
collaboration across IT, legal,
HR and line-of-business
leaders.

4. 3 Build Consensus
on Policy
Reach an agreement on
your mobile policy —
whether it’s BYOD,
CYOD, COPE or a
hybrid approach.
HybridCOPECYODBYOD

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6. 4 Leverage
Modern Device
Management Tools
MDM and bulk configuration
tools will help maximize
adoption and user satisfaction
while minimizing IT headaches.

7. 5 Find Vendors Who
Align With Your Goals
The right partners can reduce
risk and provide insight into
best practices and pitfalls.
Mobile Device Management Programs
Option 1 Option 2 Option 3 Option 4 Option 5 Option 6

8. 6 Start Small and Get the
Infrastructure Right
Test your new policy and process on a small
set of users to ensure the MDM, network and
support service make sense to them.
TEST Group
Password
SSIDs
Security scans
...
Applications

9. 7 Build a Deployment
Plan to Get to Scale
Take your plan to the full organization
in phases so you can catch mistakes
and make adjustments.

10. Customer Satisfaction Scores
8 Review and Revise
Gather feedback,
review the results against
your business goals and make
continuous improvements.
Report back to your
stakeholders regularly.

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