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8	
  latest	
  digital	
  trends	
  
                 digitall
                                STRAT
                                                                                   to	
  watch
                               By
            Emmanuel Vivier




         Helping companies
            to understand
         the future of digital

        www.hubins)tute.com

                                                                                           Paris	
  -­‐	
  7th	
  of	
  november
                                       Emmanuel	
  Vivier	
  |	
  +33	
  6	
  11	
  62	
  37	
  94	
  |	
  emmanuel.vivier@hubins;tute.com|	
  @hubins;tute

	
  	
  	
  	
  ©	
  HUBins;tute.com
8	
  latest	
  digital	
  trends	
  to	
  watch
What	
  is	
  hot?	
  Understanding	
  where	
  to	
  focus	
  and	
  where	
  to	
  go…


1.            Real	
  objects	
  digi;za;on
2.            Connected	
  tv	
  &	
  splinternet
3.            Connected	
  objects
4.            SoLoMo
5.            Mobile	
  payment	
  &	
  retail	
  2.0
6.            Cura;on
7.            Customers	
  to	
  Customers:	
  towards	
  social	
  commerce
8.            Enterprise	
  2.0

	
  	
  	
  	
  ©	
  HUBins;tute.com
 1/8	
  REAL	
  OBJECTS	
  DIGITIZATION
	
  	
  3D	
  prin(ng	
  is	
  going	
  to	
  revolu(onize	
  the	
  world	
  (and	
  retail)
But	
  wait…
L’Oréal	
  is	
  about	
  real	
  goods,	
  not	
  digital…




	
  	
  	
  	
  ©	
  HUBins;tute.com
But	
  wait…
L’Oréal	
  is	
  about	
  real	
  goods,	
  not	
  digital…




                       Do	
  you	
  believe	
  in…


	
  	
  	
  	
  ©	
  HUBins;tute.com
But	
  wait…
L’Oréal	
  is	
  about	
  real	
  goods,	
  not	
  digital…




                       Do	
  you	
  believe	
  in…
                                       teleporta)on?
	
  	
  	
  	
  ©	
  HUBins;tute.com
But	
  wait…
L’Oréal	
  is	
  about	
  real	
  goods,	
  not	
  digital…




	
  	
  	
  	
  ©	
  HUBins;tute.com
But	
  wait…
L’Oréal	
  is	
  about	
  real	
  goods,	
  not	
  digital…




                                          Just	
  imagine…	
  
                                        what	
  if	
  you	
  could	
  
                                       teleport	
  your	
  goods	
  


	
  	
  	
  	
  ©	
  HUBins;tute.com
But	
  wait…
L’Oréal	
  is	
  about	
  real	
  goods,	
  not	
  digital…




                            Just	
  imagine…	
  
                         what	
  if	
  you	
  could	
  
                        teleport	
  your	
  goods	
  
                   directly	
  to	
  consumers	
  house?

	
  	
  	
  	
  ©	
  HUBins;tute.com
Welcome	
  to	
  3D	
  prin;ng…
ABer	
  music,	
  media,	
  movies,	
  apps,….	
  	
  



                              Objects	
  will	
  be	
  digi;zed




	
  	
  	
  	
  ©	
  HUBins;tute.com                              6
Welcome	
  to	
  3D	
  prin;ng…
ABer	
  music,	
  media,	
  movies,	
  apps,….	
  	
  



                              Objects	
  will	
  be	
  digi;zed




	
  	
  	
  	
  ©	
  HUBins;tute.com                              6
Welcome	
  to	
  3D	
  prin;ng…
ABer	
  music,	
  media,	
  movies,	
  apps,….	
  	
  



                              Objects	
  will	
  be	
  digi;zed




	
  	
  	
  	
  ©	
  HUBins;tute.com                              6
Welcome	
  to	
  3D	
  prin;ng…
ABer	
  music,	
  media,	
  movies,	
  apps,….	
  	
  



                              Objects	
  will	
  be	
  digi;zed




	
  	
  	
  	
  ©	
  HUBins;tute.com                              6
Welcome	
  to	
  3D	
  prin;ng…
ABer	
  music,	
  media,	
  movies,	
  apps,….	
  Objects	
  will	
  be	
  digitalized	
  	
  




	
  	
  	
  	
  ©	
  HUBins;tute.com
Welcome	
  to	
  3D	
  prin;ng…
ABer	
  music,	
  media,	
  movies,	
  apps,….	
  Objects	
  will	
  be	
  digitalized	
  	
  




                                       Sounds	
  crazy	
  ?


	
  	
  	
  	
  ©	
  HUBins;tute.com
Then,	
  what	
  do	
  you	
  think	
  about…
…prinGng	
  a	
  human	
  kidney?



                                       	
  




	
  	
  	
  	
  ©	
  HUBins;tute.com            8
Welcome	
  to	
  3D	
  prin;ng…
ABer	
  music,	
  media,	
  movies,	
  apps,….	
  Objects	
  will	
  be	
  digitalized	
  	
  




	
  	
  	
  	
  ©	
  HUBins;tute.com
Welcome	
  to	
  3D	
  prin;ng…
ABer	
  music,	
  media,	
  movies,	
  apps,….	
  Objects	
  will	
  be	
  digitalized	
  	
  




                                       With	
  nanotechnology,	
  




	
  	
  	
  	
  ©	
  HUBins;tute.com
Welcome	
  to	
  3D	
  prin;ng…
ABer	
  music,	
  media,	
  movies,	
  apps,….	
  Objects	
  will	
  be	
  digitalized	
  	
  




                            With	
  nanotechnology,	
  
                       your	
  clients	
  might	
  be	
  able	
  
                      to	
  print	
  cosme;cs	
  at	
  home…	
  


	
  	
  	
  	
  ©	
  HUBins;tute.com
Welcome	
  to	
  3D	
  prin;ng…
ABer	
  music,	
  media,	
  movies,	
  apps,….	
  Objects	
  will	
  be	
  digitalized	
  	
  




                            With	
  nanotechnology,	
  
                       your	
  clients	
  might	
  be	
  able	
  
                      to	
  print	
  cosme;cs	
  at	
  home…	
  
                               in	
  10	
  to	
  25	
  years…
	
  	
  	
  	
  ©	
  HUBins;tute.com
But	
  wait	
  ...
Nano	
  prinGng?




	
  	
  	
  	
  ©	
  HUBins;tute.com
But	
  wait	
  ...
Nano	
  prinGng?




              What	
  do	
  you	
  think	
  about	
  that?




	
  	
  	
  	
  ©	
  HUBins;tute.com
But	
  wait	
  ...
Nano	
  prinGng?




              What	
  do	
  you	
  think	
  about	
  that?

                Who	
  will	
  own	
  the	
  AppStore	
  of	
  
                        nano	
  cosme;cs?
	
  	
  	
  	
  ©	
  HUBins;tute.com
 #2/8	
  CONNECTED	
  TV	
  &	
  SPLINTERNET
	
  New	
  screens,	
  new	
  players,	
  new	
  business	
  models…
Welcome	
  to	
  the	
  «	
  Splinternet	
  »
More	
  formats,	
  devices,…




	
  	
  	
  	
  ©	
  HUBins;tute.com	
          12
Welcome	
  to	
  the	
  «	
  Splinternet	
  »
More	
  formats,	
  devices,…

                                           	
   60%	
  of	
  iPad	
  users	
  are	
  using	
  it	
  
                                                2	
  hours	
  a	
  day	
  on	
  average	
  




	
  	
  	
  	
  ©	
  HUBins;tute.com	
                                                            12
Welcome	
  to	
  the	
  «	
  Splinternet	
  »
More	
  formats,	
  devices,…

              28	
  M	
  iPad	
            	
   60%	
  of	
  iPad	
  users	
  are	
  using	
  it	
  
                                                2	
  hours	
  a	
  day	
  on	
  average	
  
              units	
  sold	
  
            worldwide	
  in	
  
                     2011




	
  	
  	
  	
  ©	
  HUBins;tute.com	
                                                            12
But	
  wait…
Splinternet?




                                       @




	
  	
  	
  	
  ©	
  HUBins;tute.com
But	
  wait…
Splinternet?




                                                  @



                   How	
  much	
  will	
  it	
  cost	
  to	
  develop	
  &	
  maintain	
  
                      different	
  content/app	
  for	
  each	
  device?
	
  	
  	
  	
  ©	
  HUBins;tute.com
Welcome	
  to	
  the	
  «	
  splinternet	
  »
Objects	
  (like	
  TV)	
  are	
  geUng	
  connected	
  =	
  web	
  squared




	
  	
  	
  	
  ©	
  HUBins;tute.com	
  
But	
  wait…
Google	
  TV	
  ??




	
  	
  	
  	
  ©	
  HUBins;tute.com
But	
  wait…
Google	
  TV	
  ??




               Who/How	
  are	
  you	
  going	
  to	
  
                  buy	
  media	
  space	
  


	
  	
  	
  	
  ©	
  HUBins;tute.com
But	
  wait…
Google	
  TV	
  ??




               Who/How	
  are	
  you	
  going	
  to	
  
                   buy	
  media	
  space	
  
                from	
  in	
  2,	
  5	
  or	
  10	
  years?

	
  	
  	
  	
  ©	
  HUBins;tute.com
But	
  wait…
Who/How	
  are	
  you	
  going	
  to	
  buy	
  media	
  space	
  from?	
  
                                                                             Platforms & OS
                    Producers                                                - iTunes
                                                                             - Xbox
                                                                             - Sony Playstation
                                                                             - Nokia
                                                                             - Windows
                                                                             - Amazon (Kindle)




                                       + 50 VOD sites
                                       Just in France




	
  	
  	
  	
  ©	
  HUBins;tute.com
But	
  wait…
Who/How	
  are	
  you	
  going	
  to	
  buy	
  media	
  space	
  from?	
  
                                                                             Platforms & OS
                    Producers                                                - iTunes
                                                                             - Xbox
                                                                             - Sony Playstation
                                                                             - Nokia
                                                                             - Windows
                                                                             - Amazon (Kindle)




                                        + 50 VOD sites
                                        Just in France




	
  	
  	
  	
  ©	
  HUBins;tute.com   Local or global deal?
Who/How	
  are	
  you	
  going	
  to	
  buy	
  media	
  space	
  from?	
  
Google	
  TV	
  ads	
  is	
  already	
  there…	
  in	
  the	
  USA




	
  	
  	
  	
  ©	
  HUBins;tute.com	
  
So,	
  do	
  you	
  know	
  who	
  really	
  is	
  your	
  compe;;on?
The	
  sure	
  thing	
  is,	
  war	
  for	
  a[enGon	
  has	
  already	
  begun!




	
  	
  	
  	
  ©	
  HUBins;tute.com                                               18
So,	
  do	
  you	
  know	
  who	
  really	
  is	
  your	
  compe;;on?
The	
  sure	
  thing	
  is,	
  war	
  for	
  a[enGon	
  has	
  already	
  begun!




	
  	
  	
  	
  ©	
  HUBins;tute.com                                               18
So,	
  do	
  you	
  know	
  who	
  really	
  is	
  your	
  compe;;on?
The	
  sure	
  thing	
  is,	
  war	
  for	
  a[enGon	
  has	
  already	
  begun!




	
  	
  	
  	
  ©	
  HUBins;tute.com                                               18
So,	
  do	
  you	
  know	
  who	
  really	
  is	
  your	
  compe;;on?
The	
  sure	
  thing	
  is,	
  war	
  for	
  a[enGon	
  has	
  already	
  begun!




	
  	
  	
  	
  ©	
  HUBins;tute.com                                               18
So,	
  do	
  you	
  know	
  who	
  really	
  is	
  your	
  compe;;on?
The	
  sure	
  thing	
  is,	
  war	
  for	
  a[enGon	
  has	
  already	
  begun!




	
  	
  	
  	
  ©	
  HUBins;tute.com                                               18
So,	
  do	
  you	
  know	
  who	
  really	
  is	
  your	
  compe;;on?
The	
  sure	
  thing	
  is,	
  war	
  for	
  a[enGon	
  has	
  already	
  begun!




	
  	
  	
  	
  ©	
  HUBins;tute.com                                               18
So,	
  do	
  you	
  know	
  who	
  really	
  is	
  your	
  compe;;on?
The	
  sure	
  thing	
  is,	
  war	
  for	
  a[enGon	
  has	
  already	
  begun!




	
  	
  	
  	
  ©	
  HUBins;tute.com                                               18
So,	
  do	
  you	
  know	
  who	
  really	
  is	
  your	
  compe;;on?
The	
  sure	
  thing	
  is,	
  war	
  for	
  a[enGon	
  has	
  already	
  begun!




	
  	
  	
  	
  ©	
  HUBins;tute.com                                               18
So,	
  do	
  you	
  know	
  who	
  really	
  is	
  your	
  compe;;on?
The	
  sure	
  thing	
  is,	
  war	
  for	
  a[enGon	
  has	
  already	
  begun!




                                       Google tv




	
  	
  	
  	
  ©	
  HUBins;tute.com                                               18
So,	
  do	
  you	
  know	
  who	
  really	
  is	
  your	
  compe;;on?
The	
  sure	
  thing	
  is,	
  war	
  for	
  a[enGon	
  has	
  already	
  begun!




                                       Google tv




	
  	
  	
  	
  ©	
  HUBins;tute.com                                               18
 #	
  3/8	
  CONNECTED	
  OBJECTS
	
  A@er	
  sites,	
  pages,	
  people…	
  objects	
  are	
  geBng	
  connected
Everything	
  is	
  becoming	
  connected
Domo;cs	
  &	
  home	
  automa;on	
  :	
  managing	
  appliances	
  from	
  your	
  mobile…




	
  	
  	
  	
  ©	
  HUBins;tute.com                                                      20
Everything	
  is	
  becoming	
  connected
Smart	
  objects	
  are	
  connected,	
  plants	
  are	
  even	
  tweeGng!




	
  	
  	
  	
  ©	
  HUBins;tute.com                                         21
 #	
  4/8	
  SOLOMO
	
  	
  Social,	
  local,	
  mobile	
  all	
  mixed	
  together
Source	
  :	
  Facebook.com,	
  oct2012



Facebook	
  vient	
  de	
  dépasser	
  le	
  milliard	
  de	
  membres!
Nous	
  sommes	
  tous	
  connectés

                  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  réunit	
  plus	
  de	
  1	
  milliard	
  de	
  membres!

                                                                            Norvège
                                                                             2,7 m
                                                       Hollande                                                                 Russie
                                                        7,3 m                              Suède                                7,1 m
                                                                                           4,9 m


                                          UK                                                         Finlande
                                        33,1 m
                  Irlande                                                                             2,2 m
                    2,2 m                                            Allemagne
                                               France                    24,9 m
                                               25,3 m                                               Danemark
                                                                                                     2,9 m

                                                            Belgique
                                                            4,8 m                        Italie                Turquie
                          Espagne                                                                              31,5 m
                           17,3 m                                                       22,7 m

         Portugal
                                              Suisse
          4,6 m                                                     Autriche                                                                             USA
                                                3m                   2,9 m                            Grèce                                            167,5 m
                                                                                                      3,9 m
With	
  mobile,	
  tablets,…	
  internet	
  is	
  going	
  to	
  soar	
  even	
  more
Internet	
  has	
  escape	
  the	
  PC	
  




                          There are 5.3 billion
                          mobile subscribers
                          (77% of the world population)




	
  	
  	
  	
  ©	
  HUBins;tute.com                                                    24
With	
  mobile,	
  tablets,…	
  internet	
  is	
  going	
  to	
  soar	
  even	
  more
By	
  the	
  end	
  of	
  2011,	
  smartphones	
  will	
  overtake	
  feature	
  phones	
  in	
  the	
  U.S.	
  (Nielsen)




	
  	
  	
  	
  ©	
  HUBins;tute.com                                                                                 25
SoLoMo
Local	
  Commerce	
  =	
  Rejuvenated	
  by	
  Mobile




                                                             Note: *Users are comScore USA’s aggregate monthly
                                                                unique visitor data for companies listed under each
                                                        category. Total USA local advertising for 2011E is $68B, per
                                                                                          Morgan Stanley Research.

	
  	
  	
  	
  ©	
  HUBins;tute.com                                                                         26
Towards	
  a	
  social,	
  connected	
  augmented	
  reality

• Click	
  to	
  edit	
  Master	
  text	
  styles




	
  	
  	
  	
  ©	
  HUBins;tute.com                           27
Is	
  this	
  sci-­‐fi	
  or	
  this	
  today’s	
  reality	
  ?
The	
  barrier	
  between	
  virtual	
  &	
  reality	
  is	
  vanishing…




	
  	
  	
  	
  ©	
  HUBins;tute.com                                       28
Towards	
  a	
  social,	
  connected	
  augmented	
  reality
	
  Extract	
  from	
  Minority	
  report	
  movie…	
  is	
  it	
  the	
  future	
  or	
  just	
  now?




	
  	
  	
  	
  ©	
  HUBins;tute.com                                                                     29
Googles	
  «	
  Goggles	
  »
lets	
  you	
  use	
  pictures	
  taken	
  with	
  your	
  mobile	
  phone	
  to	
  search	
  the	
  web

• The	
  universal	
  search	
  engine…




	
  	
  	
  	
  ©	
  HUBins;tute.com                                                               30
Towards	
  Social	
  Self	
  Tracking
The	
  power	
  of	
  bespoke	
  realGme	
  data	
  feedback




	
  	
  	
  	
  ©	
  HUBins;tute.com                           31
Towards	
  Social	
  Self	
  Tracking
Daytum	
  :	
  The	
  power	
  of	
  bespoke	
  realGme	
  data	
  feedback




	
  	
  	
  	
  ©	
  HUBins;tute.com                                          32
Towards	
  Social	
  Self	
  Tracking
Fiat	
  EcoDrive	
  :	
  from	
  car	
  to	
  soBware?	
  	
  




	
  	
  	
  	
  ©	
  HUBins;tute.com                             33
Towards	
  Social	
  Self	
  Tracking
Fiat	
  EcoDrive	
  




	
  	
  	
  	
  ©	
  HUBins;tute.com    34
Towards	
  Social	
  Self	
  Tracking
Ex	
  :	
  Nike	
  +	
  :	
  from	
  a	
  shoe	
  to	
  a	
  bespoke	
  coaching	
  service




	
  	
  	
  	
  ©	
  HUBins;tute.com                                                          35
Towards	
  Social	
  Self	
  Tracking
Ex	
  :	
  Nike	
  +	
  :	
  from	
  a	
  shoe	
  to	
  a	
  bespoke	
  coaching	
  service




	
  	
  	
  	
  ©	
  HUBins;tute.com                                                          36
Towards	
  Social	
  Self	
  Tracking
Ex	
  :	
  Nike	
  +	
  :	
  from	
  a	
  shoe	
  to	
  a	
  bespoke	
  coaching	
  service

                                                                            Become part of a global
                                                                            social/connected challenge




                                                                                              Activate with a
                                                                                              smart banner
                                                                                              campaign
	
  	
  	
  	
  ©	
  HUBins;tute.com                                                                        37
 #	
  5/8	
  MOBILE	
  PAYMENT	
  &	
  RETAIL	
  2.0
	
  Payment	
  is	
  geBng	
  connected	
  too
Everything	
  is	
  becoming	
  connected
Mobile	
  payment…	
  thanks	
  to	
  your	
  iPhone	
  &	
  the	
  Square	
  device




	
  	
  	
  	
  ©	
  HUBins;tute.com
Everything	
  is	
  becoming	
  connected
Mobile	
  payment…	
  thanks	
  to	
  your	
  iPhone	
  &	
  the	
  Square	
  device




	
  	
  	
  	
  ©	
  HUBins;tute.com
Everything	
  is	
  becoming	
  connected
Mobile	
  payment…	
  thanks	
  to	
  your	
  iPhone	
  &	
  the	
  Square	
  device




                 Created	
  in	
  2010,	
  Square	
  is	
  handling	
  $4	
  million	
  daily	
  in	
  mobile	
  payments


	
  	
  	
  	
  ©	
  HUBins;tute.com
Everything	
  is	
  becoming	
  connected
Near	
  Field	
  CommunicaGons	
  (NFC)




                                                                                                      NFC,	
  or	
  near-­‐field	
  
                                                                                                communica;ons,	
  is	
  a	
  
                                                                       short-­‐wave	
  radio	
  communica;ons	
  
                                                                    technology	
  that	
  provides	
  a	
  way	
  for	
  2	
  
                         NFC, or near-field communications, is a devices	
  to	
  communicate	
  small	
  amounts
                                                                  short-wave radio communications
                         technology that provides a way for two devices to communicate small amounts
                                                                                  	
  of	
  data	
  when	
  they're	
  placed	
  
                         of data when they're placed about four inches apart.
	
  	
  	
  	
  ©	
  HUBins;tute.com                                                         about	
  four	
  inches	
  apart.
Everything	
  is	
  becoming	
  connected
Near	
  Field	
  CommunicaGons	
  (NFC)

http://www.youtube.com/watch?v=2KTyFE3sfSo




                                                                                                      NFC,	
  or	
  near-­‐field	
  
                                                                                                communica;ons,	
  is	
  a	
  
                                                                       short-­‐wave	
  radio	
  communica;ons	
  
                                                                    technology	
  that	
  provides	
  a	
  way	
  for	
  2	
  
                         NFC, or near-field communications, is a devices	
  to	
  communicate	
  small	
  amounts
                                                                  short-wave radio communications
                         technology that provides a way for two devices to communicate small amounts
                                                                                  	
  of	
  data	
  when	
  they're	
  placed	
  
                         of data when they're placed about four inches apart.
	
  	
  	
  	
  ©	
  HUBins;tute.com                                                         about	
  four	
  inches	
  apart.
Near	
  Field	
  Communica;ons	
  (NFC)
And	
  once	
  again,	
  Google	
  is	
  ready	
  with	
  “Google	
  Wallet”




	
  	
  	
  	
  ©	
  HUBins;tute.com
 #6/8	
  CURATION
	
  A	
  solu(on	
  to	
  infobesity?
Brand	
  Cura;on
MTV	
  MusicMeter	
  

	
   A	
  ranking	
  of	
  the	
  top	
  100	
  arGsts,	
  apparently	
  based	
  on	
  'real-­‐Gme	
  
     buzz'	
  on	
  the	
  web	
  -­‐tweets,	
  social	
  menGons,	
  blogs,	
  news	
  arGcles,	
  
     streams	
  and	
  purchases	
  from	
  over	
  1	
  million	
  arGsts




	
  	
  	
  	
  ©	
  HUBins;tute.com                                                                      44
«	
  One	
  standard	
  message	
  for	
  all	
  »	
  is	
  so	
  over!
Flipboard	
  	
  (or	
  Zite)	
  =	
  your	
  personal	
  social	
  newspaper	
  in	
  «	
  real	
  ;me	
  »	
  on	
  ipad




	
  	
  	
  	
  ©	
  HUBins;tute.com	
                                                                               45
 #7/8	
  CUSTOMERS	
  TO	
  CUSTOMERS
	
  From	
  audience	
  to	
  actors…	
  	
  towards	
  social	
  commerce
Customers	
  to	
  customers
Airbnb.com	
  –	
  rent	
  your	
  flat	
  to	
  someone	
  else




	
  	
  	
  	
  ©	
  HUBins;tute.com                              47
Customers	
  to	
  customers
Etsy.com	
  :	
  sell	
  your	
  craB	
  online	
  




	
  	
  	
  	
  ©	
  HUBins;tute.com                  48
Customers	
  to	
  customers
Asos.com	
  :	
  discover	
  fashion	
  online
•         The	
  fashion	
  des;na;on	
  where	
  you	
  can	
  shop	
  over	
  1,000	
  brands,	
  including	
  
          vintage	
  and	
  second	
  hand,	
  buy	
  your	
  favorite	
  hair	
  and	
  beauty	
  brands,	
  create	
  and	
  
          share	
  looks,	
  keep	
  up-­‐to-­‐date	
  with	
  street	
  style	
  and	
  catwalk	
  reports	
  and	
  even	
  sell	
  
          your	
  fashion	
  cast-­‐offs	
  via	
  ASOS	
  Marketplace.
                                                                                   •     40,000	
  products	
  across	
  850	
  
                                                                                         brands
                                                                                   •     1500	
  new	
  products	
  added	
  
                                                                                         every	
  week
                                                                                   •     11M	
  UV,	
  4.9m	
  registered	
  
                                                                                         users
                                                                                   •     Full	
  ;me	
  content	
  editor
                                                                                   •     Blogs,	
  magazines
                                                                                   •     Lots	
  of	
  ways	
  to	
  get	
  involved

	
  	
  	
  	
  ©	
  HUBins;tute.com                                                                                             49
Customers	
  to	
  customers
marketplace.asos.com:	
  anyone,	
  anywhere,	
  can	
  sell	
  fashion	
  to	
  anyone,	
  anywhere.




	
  	
  	
  	
  ©	
  HUBins;tute.com                                                                50
Customers	
  to	
  customers
“Share	
  your	
  treatment	
  experiences.	
  Find	
  pa;ents	
  just	
  like	
  you.	
  Learn	
  from	
  others	
  who	
  know.”




	
  	
  	
  	
  ©	
  HUBins;tute.com                                                                                        51
Customers	
  to	
  customers
“Share	
  your	
  treatment	
  experiences.	
  Find	
  pa;ents	
  just	
  like	
  you.	
  Learn	
  from	
  others	
  who	
  know.”




                                       70,000+	
  pa;ents	
  share	
  medical	
  records



	
  	
  	
  	
  ©	
  HUBins;tute.com                                                                                        51
Customers	
  to	
  customers
“Share	
  your	
  treatment	
  experiences.	
  Find	
  pa;ents	
  just	
  like	
  you.	
  Learn	
  from	
  others	
  who	
  know.”




                                            70,000+	
  pa;ents	
  share	
  medical	
  records

                 The	
  feedback	
  of	
  other	
  pa;ents	
  with	
  similar	
  condi;ons	
  made	
  10%	
  switch	
  doctors

	
  	
  	
  	
  ©	
  HUBins;tute.com                                                                                             51
Customers	
  to	
  customers
Customers	
  together	
  :	
  Social	
  Commerce	
  +	
  group	
  buying




	
  	
  	
  	
  ©	
  HUBins;tute.com                                       52
 	
  #8/8	
  ENTERPRISE	
  2.0
	
  	
  Digital	
  is	
  changing	
  organiza(ons
Are	
  you	
  ready	
  for	
  Enterprise	
  2.0?
The	
  social	
  divide	
  :	
  customers	
  &	
  companies




	
  	
  	
  	
  ©	
  HUBins;tute.com
Are	
  you	
  ready	
  for	
  Enterprise	
  2.0?
What	
  are	
  the	
  benefits	
  of	
  a	
  «	
  social	
  enterprise?	
  »




	
  	
  	
  	
  ©	
  HUBins;tute.com
Are	
  you	
  ready	
  for	
  Enterprise	
  2.0?
Today	
  «	
  it	
  is	
  too	
  hard	
  to	
  get	
  the	
  informaGon	
  we	
  need	
  »	
  say	
  employee




                                       “Only	
  44%	
  of	
  users	
  can	
  find	
  the	
  (internal)	
  file	
  
                                           they’re	
  looking	
  for,	
  compared	
  to	
  86%	
  of	
  
	
  	
  	
  	
  ©	
  HUBins;tute.com
                                                        similar	
  internet	
  users”	
  -­‐	
  Forrester
How	
  come	
  that	
  employee	
  have	
  access	
  to	
  bezer
tools	
  &	
  technologies	
  than	
  big	
  organizaGons	
  provide	
  them	
  with?




	
  	
  	
  	
  ©	
  HUBins;tute.com
Social	
  enterprise
…is	
  about	
  making	
  the	
  right	
  informaGon	
  come	
  to	
  each	
  employee




	
  	
  	
  	
  ©	
  HUBins;tute.com
Social	
  enterprise
…	
  is	
  about	
  improved	
  collaboraGon	
  &	
  producGvity




	
  	
  	
  	
  ©	
  HUBins;tute.com
 




Seriously…




                      How	
  many	
  emails	
  
                     do	
  you	
  receive	
  daily?	
  

	
  	
  	
  	
  ©	
  HUBins;tute.com
Social	
  enterprise	
  …	
  is	
  about	
  improved	
  collabora;on	
  &	
  produc;vity
IBM	
  massive	
  internal	
  adopGon	
  of	
  social	
  media	
  




	
  	
  	
  	
  ©	
  HUBins;tute.com
Social	
  enterprise	
  …	
  is	
  about	
  improved	
  collabora;on	
  &	
  produc;vity
 IBM	
  massive	
  	
  adopGon	
  of	
  social	
  media	
  
 Internal                                                External
                                                                                 300.000+
§ Blogs	
  	
  -­‐	
  17.000	
  blogs

§ SocialBlue	
  –	
  70K	
  members                                             25.000+

§ WikiCentral	
  –1M	
  daily	
  page	
  views
                                                                                100.000+
§ Innova(onJam	
  –	
  4	
  Jams,	
  500.000	
  
   parGcipants
                                                                                198.000
§ Media	
  Library	
  –	
  14M	
  downloads
                                                                                196.000
 	
  	
  	
  	
  ©	
  HUBins;tute.com
Entreprise	
  2.0	
  
Is	
  much	
  more	
  than	
  technology	
  only….




	
  	
  	
  	
  ©	
  HUBins;tute.com
To	
  conclude…
Enteprise	
  2.0	
  is	
  all	
  about	
  trust

                                                  This is all about
                                                  TRUST.

                                                  Trusting your employee
                                                  not to abuse these tools
                                                  & technologies.

                                                  Them to trust you not to
                                                  track all their actions or
                                                  block them to be
                                                  productive.

	
  	
  	
  	
  ©	
  HUBins;tute.com
 CONCLUSION
	
  Facing	
  digital,	
  organiza(ons	
  have	
  to	
  adapt…	
  or	
  die!
4	
  key	
  learnings
Before	
  




	
  	
  	
  	
  ©	
  HUBins;tute.com   66
4	
  key	
  learnings
Before	
  


1. Everything	
  is	
  ge{ng	
  connected	
  :	
  Pages,	
  sites,	
  people,	
  
   objects	
  TV,…	
  the	
  web	
  has	
  escaped	
  the	
  PC




	
  	
  	
  	
  ©	
  HUBins;tute.com                                                66
4	
  key	
  learnings
Before	
  


1. Everything	
  is	
  ge{ng	
  connected	
  :	
  Pages,	
  sites,	
  people,	
  
   objects	
  TV,…	
  the	
  web	
  has	
  escaped	
  the	
  PC
2. With	
  mobile,	
  Internet	
  mix	
  with	
  local	
  &	
  social	
  offering	
  a	
  
   degree	
  of	
  personaliza;on	
  &	
  reac;vity	
  never	
  
   experienced	
  un;l	
  now




	
  	
  	
  	
  ©	
  HUBins;tute.com                                                   66
4	
  key	
  learnings
Before	
  


1. Everything	
  is	
  ge{ng	
  connected	
  :	
  Pages,	
  sites,	
  people,	
  
   objects	
  TV,…	
  the	
  web	
  has	
  escaped	
  the	
  PC
2. With	
  mobile,	
  Internet	
  mix	
  with	
  local	
  &	
  social	
  offering	
  a	
  
   degree	
  of	
  personaliza;on	
  &	
  reac;vity	
  never	
  
   experienced	
  un;l	
  now
3. Customers	
  expecta;on	
  are	
  growing	
  :	
  they	
  want	
  faster	
  
   and	
  bespoke	
  informa;on,	
  tailored	
  service	
  any;me,	
  
   anywhere	
  and	
  on	
  any	
  device


	
  	
  	
  	
  ©	
  HUBins;tute.com                                                   66
4	
  key	
  learnings
Before	
  


1. Everything	
  is	
  ge{ng	
  connected	
  :	
  Pages,	
  sites,	
  people,	
  
   objects	
  TV,…	
  the	
  web	
  has	
  escaped	
  the	
  PC
2. With	
  mobile,	
  Internet	
  mix	
  with	
  local	
  &	
  social	
  offering	
  a	
  
   degree	
  of	
  personaliza;on	
  &	
  reac;vity	
  never	
  
   experienced	
  un;l	
  now
3. Customers	
  expecta;on	
  are	
  growing	
  :	
  they	
  want	
  faster	
  
   and	
  bespoke	
  informa;on,	
  tailored	
  service	
  any;me,	
  
   anywhere	
  and	
  on	
  any	
  device
4. Enterprises	
  will	
  have	
  to	
  adapt	
  to	
  become	
  a	
  real	
  partner,	
  	
  

	
  	
  	
  	
  ©	
  HUBins;tute.com                                                      66
10	
  books	
  you	
  might	
  want	
  to	
  read	
  
They	
  are	
  tons	
  of	
  social	
  media	
  books,	
  but	
  a	
  few	
  really	
  worth	
  to	
  read




	
  	
  	
  	
  ©	
  HUBins;tute.com
Keep	
  a	
  list	
  of	
  great	
  uptodate	
  websites	
  curaGng	
  content	
  for	
  you
12	
  sites	
  you	
  NEED	
  to	
  read	
  

• Best	
  pracGces	
  &	
  social	
  media                         • InnovaGon	
  
               – Slideshare.net	
  (the	
  youtube	
  of	
            – Wired.com
                 powerpoint)                                          – Fastcompany.com
               – Mashable.com                                         – Mondaynote.com
               – E-­‐consultancy.com
               – darmano.typepad.com	
  

• MarkeGng	
  &	
  social	
  Trends
               –        PSFK.com
               –        Ted.com	
  (best	
  world	
  conference)
               –        180360720.no
               –        whatconsumesme.com

	
  	
  	
  	
  ©	
  HUBins;tute.com	
                                                         68
 



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  the	
  form




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  ©	
  HUBins;tute.com                                              69
Contact
Main	
  office,	
  workshop	
  and	
  training	
  rooms




                                       Vincent	
  Ducrey                                        Emmanuel	
  Vivier
                                       Digital communication expert                             Digital marketing expert

                                       Email : vincent.ducrey@hubinstitute.com                  Email : emmanuel.vivier@hubinstitute.com
               Digital Think Tank
                                       Twitter : http://www.twitter.com/vincent_ducrey          Twitter : http://www.twitter.com/emmanuelvivier
                                       Linkedin : http://fr.linkedin.com/in/vincentducrey       Linkedin : http://fr.linkedin.com/in/emmanuelvivier

                                                                           51 rue Pierre Charron 75008 Paris France
                                                                                  Phone : +33.1.77.10.69.04

	
  	
  	
  	
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8 Latest digital trends to watch - HUB institute

  • 1. 8  latest  digital  trends   digitall STRAT to  watch By Emmanuel Vivier Helping companies to understand the future of digital www.hubins)tute.com Paris  -­‐  7th  of  november Emmanuel  Vivier  |  +33  6  11  62  37  94  |  emmanuel.vivier@hubins;tute.com|  @hubins;tute        ©  HUBins;tute.com
  • 2. 8  latest  digital  trends  to  watch What  is  hot?  Understanding  where  to  focus  and  where  to  go… 1. Real  objects  digi;za;on 2. Connected  tv  &  splinternet 3. Connected  objects 4. SoLoMo 5. Mobile  payment  &  retail  2.0 6. Cura;on 7. Customers  to  Customers:  towards  social  commerce 8. Enterprise  2.0        ©  HUBins;tute.com
  • 3.  1/8  REAL  OBJECTS  DIGITIZATION    3D  prin(ng  is  going  to  revolu(onize  the  world  (and  retail)
  • 4. But  wait… L’Oréal  is  about  real  goods,  not  digital…        ©  HUBins;tute.com
  • 5. But  wait… L’Oréal  is  about  real  goods,  not  digital… Do  you  believe  in…        ©  HUBins;tute.com
  • 6. But  wait… L’Oréal  is  about  real  goods,  not  digital… Do  you  believe  in… teleporta)on?        ©  HUBins;tute.com
  • 7. But  wait… L’Oréal  is  about  real  goods,  not  digital…        ©  HUBins;tute.com
  • 8. But  wait… L’Oréal  is  about  real  goods,  not  digital… Just  imagine…   what  if  you  could   teleport  your  goods          ©  HUBins;tute.com
  • 9. But  wait… L’Oréal  is  about  real  goods,  not  digital… Just  imagine…   what  if  you  could   teleport  your  goods   directly  to  consumers  house?        ©  HUBins;tute.com
  • 10. Welcome  to  3D  prin;ng… ABer  music,  media,  movies,  apps,….     Objects  will  be  digi;zed        ©  HUBins;tute.com 6
  • 11. Welcome  to  3D  prin;ng… ABer  music,  media,  movies,  apps,….     Objects  will  be  digi;zed        ©  HUBins;tute.com 6
  • 12. Welcome  to  3D  prin;ng… ABer  music,  media,  movies,  apps,….     Objects  will  be  digi;zed        ©  HUBins;tute.com 6
  • 13. Welcome  to  3D  prin;ng… ABer  music,  media,  movies,  apps,….     Objects  will  be  digi;zed        ©  HUBins;tute.com 6
  • 14. Welcome  to  3D  prin;ng… ABer  music,  media,  movies,  apps,….  Objects  will  be  digitalized            ©  HUBins;tute.com
  • 15. Welcome  to  3D  prin;ng… ABer  music,  media,  movies,  apps,….  Objects  will  be  digitalized     Sounds  crazy  ?        ©  HUBins;tute.com
  • 16. Then,  what  do  you  think  about… …prinGng  a  human  kidney?          ©  HUBins;tute.com 8
  • 17. Welcome  to  3D  prin;ng… ABer  music,  media,  movies,  apps,….  Objects  will  be  digitalized            ©  HUBins;tute.com
  • 18. Welcome  to  3D  prin;ng… ABer  music,  media,  movies,  apps,….  Objects  will  be  digitalized     With  nanotechnology,          ©  HUBins;tute.com
  • 19. Welcome  to  3D  prin;ng… ABer  music,  media,  movies,  apps,….  Objects  will  be  digitalized     With  nanotechnology,   your  clients  might  be  able   to  print  cosme;cs  at  home…          ©  HUBins;tute.com
  • 20. Welcome  to  3D  prin;ng… ABer  music,  media,  movies,  apps,….  Objects  will  be  digitalized     With  nanotechnology,   your  clients  might  be  able   to  print  cosme;cs  at  home…   in  10  to  25  years…        ©  HUBins;tute.com
  • 21. But  wait  ... Nano  prinGng?        ©  HUBins;tute.com
  • 22. But  wait  ... Nano  prinGng? What  do  you  think  about  that?        ©  HUBins;tute.com
  • 23. But  wait  ... Nano  prinGng? What  do  you  think  about  that? Who  will  own  the  AppStore  of   nano  cosme;cs?        ©  HUBins;tute.com
  • 24.  #2/8  CONNECTED  TV  &  SPLINTERNET  New  screens,  new  players,  new  business  models…
  • 25. Welcome  to  the  «  Splinternet  » More  formats,  devices,…        ©  HUBins;tute.com   12
  • 26. Welcome  to  the  «  Splinternet  » More  formats,  devices,…   60%  of  iPad  users  are  using  it   2  hours  a  day  on  average          ©  HUBins;tute.com   12
  • 27. Welcome  to  the  «  Splinternet  » More  formats,  devices,… 28  M  iPad     60%  of  iPad  users  are  using  it   2  hours  a  day  on  average   units  sold   worldwide  in   2011        ©  HUBins;tute.com   12
  • 28. But  wait… Splinternet? @        ©  HUBins;tute.com
  • 29. But  wait… Splinternet? @ How  much  will  it  cost  to  develop  &  maintain   different  content/app  for  each  device?        ©  HUBins;tute.com
  • 30. Welcome  to  the  «  splinternet  » Objects  (like  TV)  are  geUng  connected  =  web  squared        ©  HUBins;tute.com  
  • 31. But  wait… Google  TV  ??        ©  HUBins;tute.com
  • 32. But  wait… Google  TV  ?? Who/How  are  you  going  to   buy  media  space          ©  HUBins;tute.com
  • 33. But  wait… Google  TV  ?? Who/How  are  you  going  to   buy  media  space   from  in  2,  5  or  10  years?        ©  HUBins;tute.com
  • 34. But  wait… Who/How  are  you  going  to  buy  media  space  from?   Platforms & OS Producers - iTunes - Xbox - Sony Playstation - Nokia - Windows - Amazon (Kindle) + 50 VOD sites Just in France        ©  HUBins;tute.com
  • 35. But  wait… Who/How  are  you  going  to  buy  media  space  from?   Platforms & OS Producers - iTunes - Xbox - Sony Playstation - Nokia - Windows - Amazon (Kindle) + 50 VOD sites Just in France        ©  HUBins;tute.com Local or global deal?
  • 36. Who/How  are  you  going  to  buy  media  space  from?   Google  TV  ads  is  already  there…  in  the  USA        ©  HUBins;tute.com  
  • 37. So,  do  you  know  who  really  is  your  compe;;on? The  sure  thing  is,  war  for  a[enGon  has  already  begun!        ©  HUBins;tute.com 18
  • 38. So,  do  you  know  who  really  is  your  compe;;on? The  sure  thing  is,  war  for  a[enGon  has  already  begun!        ©  HUBins;tute.com 18
  • 39. So,  do  you  know  who  really  is  your  compe;;on? The  sure  thing  is,  war  for  a[enGon  has  already  begun!        ©  HUBins;tute.com 18
  • 40. So,  do  you  know  who  really  is  your  compe;;on? The  sure  thing  is,  war  for  a[enGon  has  already  begun!        ©  HUBins;tute.com 18
  • 41. So,  do  you  know  who  really  is  your  compe;;on? The  sure  thing  is,  war  for  a[enGon  has  already  begun!        ©  HUBins;tute.com 18
  • 42. So,  do  you  know  who  really  is  your  compe;;on? The  sure  thing  is,  war  for  a[enGon  has  already  begun!        ©  HUBins;tute.com 18
  • 43. So,  do  you  know  who  really  is  your  compe;;on? The  sure  thing  is,  war  for  a[enGon  has  already  begun!        ©  HUBins;tute.com 18
  • 44. So,  do  you  know  who  really  is  your  compe;;on? The  sure  thing  is,  war  for  a[enGon  has  already  begun!        ©  HUBins;tute.com 18
  • 45. So,  do  you  know  who  really  is  your  compe;;on? The  sure  thing  is,  war  for  a[enGon  has  already  begun! Google tv        ©  HUBins;tute.com 18
  • 46. So,  do  you  know  who  really  is  your  compe;;on? The  sure  thing  is,  war  for  a[enGon  has  already  begun! Google tv        ©  HUBins;tute.com 18
  • 47.  #  3/8  CONNECTED  OBJECTS  A@er  sites,  pages,  people…  objects  are  geBng  connected
  • 48. Everything  is  becoming  connected Domo;cs  &  home  automa;on  :  managing  appliances  from  your  mobile…        ©  HUBins;tute.com 20
  • 49. Everything  is  becoming  connected Smart  objects  are  connected,  plants  are  even  tweeGng!        ©  HUBins;tute.com 21
  • 50.  #  4/8  SOLOMO    Social,  local,  mobile  all  mixed  together
  • 51. Source  :  Facebook.com,  oct2012 Facebook  vient  de  dépasser  le  milliard  de  membres! Nous  sommes  tous  connectés                                réunit  plus  de  1  milliard  de  membres! Norvège 2,7 m Hollande Russie 7,3 m Suède 7,1 m 4,9 m UK Finlande 33,1 m Irlande 2,2 m 2,2 m Allemagne France 24,9 m 25,3 m Danemark 2,9 m Belgique 4,8 m Italie Turquie Espagne 31,5 m 17,3 m 22,7 m Portugal Suisse 4,6 m Autriche USA 3m 2,9 m Grèce 167,5 m 3,9 m
  • 52. With  mobile,  tablets,…  internet  is  going  to  soar  even  more Internet  has  escape  the  PC   There are 5.3 billion mobile subscribers (77% of the world population)        ©  HUBins;tute.com 24
  • 53. With  mobile,  tablets,…  internet  is  going  to  soar  even  more By  the  end  of  2011,  smartphones  will  overtake  feature  phones  in  the  U.S.  (Nielsen)        ©  HUBins;tute.com 25
  • 54. SoLoMo Local  Commerce  =  Rejuvenated  by  Mobile Note: *Users are comScore USA’s aggregate monthly unique visitor data for companies listed under each category. Total USA local advertising for 2011E is $68B, per Morgan Stanley Research.        ©  HUBins;tute.com 26
  • 55. Towards  a  social,  connected  augmented  reality • Click  to  edit  Master  text  styles        ©  HUBins;tute.com 27
  • 56. Is  this  sci-­‐fi  or  this  today’s  reality  ? The  barrier  between  virtual  &  reality  is  vanishing…        ©  HUBins;tute.com 28
  • 57. Towards  a  social,  connected  augmented  reality  Extract  from  Minority  report  movie…  is  it  the  future  or  just  now?        ©  HUBins;tute.com 29
  • 58. Googles  «  Goggles  » lets  you  use  pictures  taken  with  your  mobile  phone  to  search  the  web • The  universal  search  engine…        ©  HUBins;tute.com 30
  • 59. Towards  Social  Self  Tracking The  power  of  bespoke  realGme  data  feedback        ©  HUBins;tute.com 31
  • 60. Towards  Social  Self  Tracking Daytum  :  The  power  of  bespoke  realGme  data  feedback        ©  HUBins;tute.com 32
  • 61. Towards  Social  Self  Tracking Fiat  EcoDrive  :  from  car  to  soBware?            ©  HUBins;tute.com 33
  • 62. Towards  Social  Self  Tracking Fiat  EcoDrive          ©  HUBins;tute.com 34
  • 63. Towards  Social  Self  Tracking Ex  :  Nike  +  :  from  a  shoe  to  a  bespoke  coaching  service        ©  HUBins;tute.com 35
  • 64. Towards  Social  Self  Tracking Ex  :  Nike  +  :  from  a  shoe  to  a  bespoke  coaching  service        ©  HUBins;tute.com 36
  • 65. Towards  Social  Self  Tracking Ex  :  Nike  +  :  from  a  shoe  to  a  bespoke  coaching  service Become part of a global social/connected challenge Activate with a smart banner campaign        ©  HUBins;tute.com 37
  • 66.  #  5/8  MOBILE  PAYMENT  &  RETAIL  2.0  Payment  is  geBng  connected  too
  • 67. Everything  is  becoming  connected Mobile  payment…  thanks  to  your  iPhone  &  the  Square  device        ©  HUBins;tute.com
  • 68. Everything  is  becoming  connected Mobile  payment…  thanks  to  your  iPhone  &  the  Square  device        ©  HUBins;tute.com
  • 69. Everything  is  becoming  connected Mobile  payment…  thanks  to  your  iPhone  &  the  Square  device Created  in  2010,  Square  is  handling  $4  million  daily  in  mobile  payments        ©  HUBins;tute.com
  • 70. Everything  is  becoming  connected Near  Field  CommunicaGons  (NFC) NFC,  or  near-­‐field   communica;ons,  is  a   short-­‐wave  radio  communica;ons   technology  that  provides  a  way  for  2   NFC, or near-field communications, is a devices  to  communicate  small  amounts short-wave radio communications technology that provides a way for two devices to communicate small amounts  of  data  when  they're  placed   of data when they're placed about four inches apart.        ©  HUBins;tute.com about  four  inches  apart.
  • 71. Everything  is  becoming  connected Near  Field  CommunicaGons  (NFC) http://www.youtube.com/watch?v=2KTyFE3sfSo NFC,  or  near-­‐field   communica;ons,  is  a   short-­‐wave  radio  communica;ons   technology  that  provides  a  way  for  2   NFC, or near-field communications, is a devices  to  communicate  small  amounts short-wave radio communications technology that provides a way for two devices to communicate small amounts  of  data  when  they're  placed   of data when they're placed about four inches apart.        ©  HUBins;tute.com about  four  inches  apart.
  • 72. Near  Field  Communica;ons  (NFC) And  once  again,  Google  is  ready  with  “Google  Wallet”        ©  HUBins;tute.com
  • 73.  #6/8  CURATION  A  solu(on  to  infobesity?
  • 74. Brand  Cura;on MTV  MusicMeter     A  ranking  of  the  top  100  arGsts,  apparently  based  on  'real-­‐Gme   buzz'  on  the  web  -­‐tweets,  social  menGons,  blogs,  news  arGcles,   streams  and  purchases  from  over  1  million  arGsts        ©  HUBins;tute.com 44
  • 75. «  One  standard  message  for  all  »  is  so  over! Flipboard    (or  Zite)  =  your  personal  social  newspaper  in  «  real  ;me  »  on  ipad        ©  HUBins;tute.com   45
  • 76.  #7/8  CUSTOMERS  TO  CUSTOMERS  From  audience  to  actors…    towards  social  commerce
  • 77. Customers  to  customers Airbnb.com  –  rent  your  flat  to  someone  else        ©  HUBins;tute.com 47
  • 78. Customers  to  customers Etsy.com  :  sell  your  craB  online          ©  HUBins;tute.com 48
  • 79. Customers  to  customers Asos.com  :  discover  fashion  online • The  fashion  des;na;on  where  you  can  shop  over  1,000  brands,  including   vintage  and  second  hand,  buy  your  favorite  hair  and  beauty  brands,  create  and   share  looks,  keep  up-­‐to-­‐date  with  street  style  and  catwalk  reports  and  even  sell   your  fashion  cast-­‐offs  via  ASOS  Marketplace. • 40,000  products  across  850   brands • 1500  new  products  added   every  week • 11M  UV,  4.9m  registered   users • Full  ;me  content  editor • Blogs,  magazines • Lots  of  ways  to  get  involved        ©  HUBins;tute.com 49
  • 80. Customers  to  customers marketplace.asos.com:  anyone,  anywhere,  can  sell  fashion  to  anyone,  anywhere.        ©  HUBins;tute.com 50
  • 81. Customers  to  customers “Share  your  treatment  experiences.  Find  pa;ents  just  like  you.  Learn  from  others  who  know.”        ©  HUBins;tute.com 51
  • 82. Customers  to  customers “Share  your  treatment  experiences.  Find  pa;ents  just  like  you.  Learn  from  others  who  know.” 70,000+  pa;ents  share  medical  records        ©  HUBins;tute.com 51
  • 83. Customers  to  customers “Share  your  treatment  experiences.  Find  pa;ents  just  like  you.  Learn  from  others  who  know.” 70,000+  pa;ents  share  medical  records The  feedback  of  other  pa;ents  with  similar  condi;ons  made  10%  switch  doctors        ©  HUBins;tute.com 51
  • 84. Customers  to  customers Customers  together  :  Social  Commerce  +  group  buying        ©  HUBins;tute.com 52
  • 85.    #8/8  ENTERPRISE  2.0    Digital  is  changing  organiza(ons
  • 86. Are  you  ready  for  Enterprise  2.0? The  social  divide  :  customers  &  companies        ©  HUBins;tute.com
  • 87. Are  you  ready  for  Enterprise  2.0? What  are  the  benefits  of  a  «  social  enterprise?  »        ©  HUBins;tute.com
  • 88. Are  you  ready  for  Enterprise  2.0? Today  «  it  is  too  hard  to  get  the  informaGon  we  need  »  say  employee “Only  44%  of  users  can  find  the  (internal)  file   they’re  looking  for,  compared  to  86%  of          ©  HUBins;tute.com similar  internet  users”  -­‐  Forrester
  • 89. How  come  that  employee  have  access  to  bezer tools  &  technologies  than  big  organizaGons  provide  them  with?        ©  HUBins;tute.com
  • 90. Social  enterprise …is  about  making  the  right  informaGon  come  to  each  employee        ©  HUBins;tute.com
  • 91. Social  enterprise …  is  about  improved  collaboraGon  &  producGvity        ©  HUBins;tute.com
  • 92.   Seriously… How  many  emails   do  you  receive  daily?          ©  HUBins;tute.com
  • 93. Social  enterprise  …  is  about  improved  collabora;on  &  produc;vity IBM  massive  internal  adopGon  of  social  media          ©  HUBins;tute.com
  • 94. Social  enterprise  …  is  about  improved  collabora;on  &  produc;vity IBM  massive    adopGon  of  social  media   Internal External 300.000+ § Blogs    -­‐  17.000  blogs § SocialBlue  –  70K  members 25.000+ § WikiCentral  –1M  daily  page  views 100.000+ § Innova(onJam  –  4  Jams,  500.000   parGcipants 198.000 § Media  Library  –  14M  downloads 196.000        ©  HUBins;tute.com
  • 95. Entreprise  2.0   Is  much  more  than  technology  only….        ©  HUBins;tute.com
  • 96. To  conclude… Enteprise  2.0  is  all  about  trust This is all about TRUST. Trusting your employee not to abuse these tools & technologies. Them to trust you not to track all their actions or block them to be productive.        ©  HUBins;tute.com
  • 97.  CONCLUSION  Facing  digital,  organiza(ons  have  to  adapt…  or  die!
  • 98. 4  key  learnings Before          ©  HUBins;tute.com 66
  • 99. 4  key  learnings Before   1. Everything  is  ge{ng  connected  :  Pages,  sites,  people,   objects  TV,…  the  web  has  escaped  the  PC        ©  HUBins;tute.com 66
  • 100. 4  key  learnings Before   1. Everything  is  ge{ng  connected  :  Pages,  sites,  people,   objects  TV,…  the  web  has  escaped  the  PC 2. With  mobile,  Internet  mix  with  local  &  social  offering  a   degree  of  personaliza;on  &  reac;vity  never   experienced  un;l  now        ©  HUBins;tute.com 66
  • 101. 4  key  learnings Before   1. Everything  is  ge{ng  connected  :  Pages,  sites,  people,   objects  TV,…  the  web  has  escaped  the  PC 2. With  mobile,  Internet  mix  with  local  &  social  offering  a   degree  of  personaliza;on  &  reac;vity  never   experienced  un;l  now 3. Customers  expecta;on  are  growing  :  they  want  faster   and  bespoke  informa;on,  tailored  service  any;me,   anywhere  and  on  any  device        ©  HUBins;tute.com 66
  • 102. 4  key  learnings Before   1. Everything  is  ge{ng  connected  :  Pages,  sites,  people,   objects  TV,…  the  web  has  escaped  the  PC 2. With  mobile,  Internet  mix  with  local  &  social  offering  a   degree  of  personaliza;on  &  reac;vity  never   experienced  un;l  now 3. Customers  expecta;on  are  growing  :  they  want  faster   and  bespoke  informa;on,  tailored  service  any;me,   anywhere  and  on  any  device 4. Enterprises  will  have  to  adapt  to  become  a  real  partner,            ©  HUBins;tute.com 66
  • 103. 10  books  you  might  want  to  read   They  are  tons  of  social  media  books,  but  a  few  really  worth  to  read        ©  HUBins;tute.com
  • 104. Keep  a  list  of  great  uptodate  websites  curaGng  content  for  you 12  sites  you  NEED  to  read   • Best  pracGces  &  social  media • InnovaGon   – Slideshare.net  (the  youtube  of   – Wired.com powerpoint) – Fastcompany.com – Mashable.com – Mondaynote.com – E-­‐consultancy.com – darmano.typepad.com   • MarkeGng  &  social  Trends – PSFK.com – Ted.com  (best  world  conference) – 180360720.no – whatconsumesme.com        ©  HUBins;tute.com   68
  • 105.   Download  this  presenta;on Just  click  on  the  link  below  and  fill  up  the  form Click  on  this  link h[p://www.hubinsGtute.com/reports   to  download  this  presenta2on        ©  HUBins;tute.com 69
  • 106. Contact Main  office,  workshop  and  training  rooms Vincent  Ducrey Emmanuel  Vivier Digital communication expert Digital marketing expert Email : vincent.ducrey@hubinstitute.com Email : emmanuel.vivier@hubinstitute.com Digital Think Tank Twitter : http://www.twitter.com/vincent_ducrey Twitter : http://www.twitter.com/emmanuelvivier Linkedin : http://fr.linkedin.com/in/vincentducrey Linkedin : http://fr.linkedin.com/in/emmanuelvivier 51 rue Pierre Charron 75008 Paris France Phone : +33.1.77.10.69.04        ©  HUBins;tute.com 70