This document outlines eight critical points of peer-to-peer engagement for innovation: 1) reflection to gain outside perspectives, 2) process observation for feedback and quality improvement, 3) option identification for objectivity, 4) data finding and clarification for best practices, 5) problem-solving through teamwork, 6) training, educating, and coaching for knowledge transfer, 7) solution advocacy for real-world applicability, and 8) implementation support which is crucial for realizing returns. Engaging peers at each stage enhances innovation capability, avoids pitfalls, and increases value and satisfaction.

1. Process
Observation
Option
Identification
Data Finding
&
Clarification
Reflection
Problem-solving
teamwork
Implementation
Solution
Advocacy
Training,
Educating &
Coaching
Eight critical points of peer-to-peer engagement

2. Eight critical points of peer-to-peer engagement
1. Reflection: often you might lack a sounding board to your innovation thinking and far too often advice given may have its
own personal agenda, so finding someone who can demonstrate that they do understand your perspective and is able to
discuss this freely and openly, can offer a valuable contribution to enhance your views and strengthen their implementation.
2. Process Observation: this can often throw into a sharp focus what you are capable of doing well but often the external
input can provide feedback that can lead to some critical questioning, even revealing some crucial gaps and can provide a
timely, relevant perspective to avoid potential pitfalls and add value.
3. Option Identification: engaging in the intermediate steps of reviewing available options provides a valuable objectivity at a
critical stage within developing innovation capability; we can provide advice that helps work through these evaluations and
stimulate potential alternatives often hidden from immediate view.
4. Data Finding & Clarification: the value of benchmarking and knowing best practice helps provide a broader understanding
of the critical gaps, competitive forces and the alternatives that are available. These can come from within your industry or
further afield, to advance your thinking to different alternatives, fresh insights and paths to follow that can contribute to a
stronger competitive position.
5. Problem‐solving teamwork: often teams are rich in knowledge but sometimes lack the ability to see the external
perspective and alternatives that we feel we can bring into the equation. Also external help can offer expertise for the project
that is not immediately available within the organization.
6. Training, Educating & Coaching: often training fails to transfer the knowledge back into the organization. This lack of
embedding through immediate practice can lead to a absence of personal identification. Using our coaching and mentoring
correlation methods we look to achieve specific outcomes on the job.
7. Solution Advocacy: the key to successfully external advice is not just in the recommendations and guidelines but the critical
part is the issue of transferability into the real world and working through the implications this brings. We look for greater
participation at this stage as it greatly increases the value and satisfaction from the engagement from all perspectives.
8. Implementation: supporting the innovation solutions is often the toughest part that needs that extra energy and
understanding as it is only at this stage you begin to have a return on your investment. In our view execution is strategy and
where we can add considerable gravitas at the most critical time, realizing the result.