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ARE THE BEST QUALITY CONTROL TOOLS WHICH HELPS IN SOLVING QUALITY
ISSUES THROUGH
 DATA COLLECTION
 ANALYSING DATA
 IDENTIFICATION OF ROOT CAUSE
 MEASURING RESULTS
“95% quality related problems
at workplace can be solved
with the help of 7 QC Tools”
…Prof. Kaoru
Ishikawa
7 QC TOOLS
ARE
 Check sheet
 Cause-and-effect diagram ( fishbone or Ishikawa
diagram )
 Flow chart ( Stratification )
 Pareto chart/analysis
 Control chart
 Scatter diagram
 Histogram
1.Check Sheet
A Check Sheet is a simple document that is used for collecting
data in real time and at the location where data is generated.
Purpose
• How often are certain events happening
• Making information collection easy from data (Format).
2. Cause and Effect Diagram (Ishikawa)
• Barnstorming and root cause finding technique
• It shows the relationship of all factors (cause) that lead to the given
situation (effect).
• It identifies major causes and breaks them down into sub-causes
and further sub divisions
Purpose
• Identifies various cause affecting a process
• Help group in reaching a common understanding of
problem
3. Process Flow Chart (Stratification)
• Bird’s eye view of the actual process
• A Flow Chart is a type of diagram that
represents a process step by step with the
help of various kind of box shapes and
connecting these with arrows.
• Gives an idea, about conversion of input
into output
• Identify the value added and non – value
added activities
Purpose
• It gives a visual representation of process
• Identify the Steps and Material needed
for the process.
• Help in quickly analysing the process
4. Pareto Analysis
• Combination of bar chart and line graph
• A bar chart that helps to prioritize action by arranging elements in
descending order of occurrence.
• Bar chart presents the actual data in descending order
• Line graph presents cumulative data in ascending order
• Based on 80-20 rule
Purpose
• Sort out the “vital few”
from the “trivial many”
• Separates important
from non-important
causes contributing to
a problem
5. Control Chart
• A control chart is a line graph used to display variation on time
ordered interval in process.
• A centreline and control limits are placed on the graphs to help
analyse the pattern of data
• Maintain the process variation within control limits
Purpose
• Control chart indicates whether a process is in control or
not
• It ensures product quality level
• To identify the dynamic or special causes of variation in a
repeating process
6. Scatter Diagram
 Scatter diagram is a tool used to study the possible relationship
between two variables.
• One is independent on X axis
• Other is dependent onY-axis
 Forecast the future trend on the
basis of current relationship b/w two
variables
Purpose
• Diagram makes it clear whether a relationship exists and
shows the strength of that relationship.
• If data are scattered very close to trend, it show strong
relationship otherwise it is weak relationship.
7. Histogram
• A Histogram displays the
variation with the process, also
called a frequency distribution
• Vertical rectangular bars
showcase the frequency of data
• Present the large amount of data
Purpose
• To show the Frequency distribution of set of
measurements.
• Allows one to quickly visualize what is going on within a
large amount of data.
In conclusion
 PFC gives the bird eye view of the actual process and helps in
finding the troubles spots in the process
 CS confirms the physical presence of the defects and defectives
 H showcase the large amount of the data in graphical format
 PC prioritizes the vital few instead of trivial many issues
 C and E diagram helps in finding the possible causes for a problem
 SC confirms the relationships b/w two variables
 CC signifies the process variation and give warning when data go
beyond control limits
7 qc tools

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7 qc tools

  • 1. ARE THE BEST QUALITY CONTROL TOOLS WHICH HELPS IN SOLVING QUALITY ISSUES THROUGH  DATA COLLECTION  ANALYSING DATA  IDENTIFICATION OF ROOT CAUSE  MEASURING RESULTS
  • 2.
  • 3. “95% quality related problems at workplace can be solved with the help of 7 QC Tools” …Prof. Kaoru Ishikawa
  • 4. 7 QC TOOLS ARE  Check sheet  Cause-and-effect diagram ( fishbone or Ishikawa diagram )  Flow chart ( Stratification )  Pareto chart/analysis  Control chart  Scatter diagram  Histogram
  • 5. 1.Check Sheet A Check Sheet is a simple document that is used for collecting data in real time and at the location where data is generated.
  • 6. Purpose • How often are certain events happening • Making information collection easy from data (Format).
  • 7. 2. Cause and Effect Diagram (Ishikawa) • Barnstorming and root cause finding technique • It shows the relationship of all factors (cause) that lead to the given situation (effect). • It identifies major causes and breaks them down into sub-causes and further sub divisions
  • 8. Purpose • Identifies various cause affecting a process • Help group in reaching a common understanding of problem
  • 9. 3. Process Flow Chart (Stratification) • Bird’s eye view of the actual process • A Flow Chart is a type of diagram that represents a process step by step with the help of various kind of box shapes and connecting these with arrows. • Gives an idea, about conversion of input into output • Identify the value added and non – value added activities
  • 10. Purpose • It gives a visual representation of process • Identify the Steps and Material needed for the process. • Help in quickly analysing the process
  • 11. 4. Pareto Analysis • Combination of bar chart and line graph • A bar chart that helps to prioritize action by arranging elements in descending order of occurrence. • Bar chart presents the actual data in descending order • Line graph presents cumulative data in ascending order • Based on 80-20 rule
  • 12. Purpose • Sort out the “vital few” from the “trivial many” • Separates important from non-important causes contributing to a problem
  • 13. 5. Control Chart • A control chart is a line graph used to display variation on time ordered interval in process. • A centreline and control limits are placed on the graphs to help analyse the pattern of data • Maintain the process variation within control limits
  • 14. Purpose • Control chart indicates whether a process is in control or not • It ensures product quality level • To identify the dynamic or special causes of variation in a repeating process
  • 15. 6. Scatter Diagram  Scatter diagram is a tool used to study the possible relationship between two variables. • One is independent on X axis • Other is dependent onY-axis  Forecast the future trend on the basis of current relationship b/w two variables
  • 16. Purpose • Diagram makes it clear whether a relationship exists and shows the strength of that relationship. • If data are scattered very close to trend, it show strong relationship otherwise it is weak relationship.
  • 17. 7. Histogram • A Histogram displays the variation with the process, also called a frequency distribution • Vertical rectangular bars showcase the frequency of data • Present the large amount of data
  • 18. Purpose • To show the Frequency distribution of set of measurements. • Allows one to quickly visualize what is going on within a large amount of data.
  • 19. In conclusion  PFC gives the bird eye view of the actual process and helps in finding the troubles spots in the process  CS confirms the physical presence of the defects and defectives  H showcase the large amount of the data in graphical format  PC prioritizes the vital few instead of trivial many issues  C and E diagram helps in finding the possible causes for a problem  SC confirms the relationships b/w two variables  CC signifies the process variation and give warning when data go beyond control limits