HR 6640 Final Power Point
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There is not enough research on CEO communication, especially regarding spontaneous or continuous organizational change. The document discusses different types of communication, the importance of selecting the right medium to match the message, and provides examples of how three CEOs used modern communication forums, with varying degrees of effectiveness. It concludes with questions, suggesting further discussion is needed on how communication can be a tool, process, and drive social transformation, as well as a literature review on change communication.
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Key Topics we will cover this week are:
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Key Topics we will cover this week are:
•Introducing definitions of the elements of leadership, management and communication
•Developing a framework for the interrelationships between leadership communication and organisational communication, and discuss the framing of the role of the communication practitioner within the organisational structure
•By the end of Week 1 you should be able to discuss and identify leadership and management communication styles within your workplace or work experiences in the context of a study of Business Communication.
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Each week the readings from the set text (Dwyer, J 2016, Communication for Business and the Professions, Strategies and Skills, 6th edition) are listed as ‘textbook’:
Textbook: Chapter 1, Communication Foundations, pp 2-4.
Textbook: Chapter 8, Leadership, pp 185-203.
RECOMMENDED READING
The following reading has been electronically supplied in the Readings on the unit site:
Penrose, J M 1993, Advanced Business Communication, 2nd edition. Belmont, Caliph, Wadsworth Pub Co. Chapter 1, pp 4–15.
Independent Learning Task 1
Complete this sentence: Leadership is ….......................................?
Post your response on the Week 1 Discussion Board. Read other students definitions and respond to them whilst also responding’ to comments made about your own definition. Truly, there is no absolutely right or absolutely wrong answer, but the sharing of ideas in itself brings knowledge.
Remember to include at least one research source in each post and a Reference List. The Discussion Board is available for a three-week period – make sure you post in the Week 1 DB before midnight on Sunday of Week 3.
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The Independent learning tasks are peer-learning activities and while your Tutor will give weekly feedback, it will be general in its nature and not specific to individual students.
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Communication is part of all human activity. We all communicate all the time. It is so all-encompassing that it defies definition.
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Each time you evaluate an article, you will complete Part I and Part II. You will submit on a typed hardcopy Part I., and Part II on the due date listed in your syllabus.
Part I.
1. Skim the article (take light notes)
· Read the abstract. The abstract informs you of the major findings of the study, and the importance.
· What is the big picture of the study (this is done as you read the article)
· Record terms or techniques you are not familiar with.
· Include questions to parts of the article you do not understand.
· If you are unfamiliar with concepts discussed throughout the article, then perform a Google search.
2. Re-read the article
· Go to the Materials and Methods and Results section, and ask the following questions within each section
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· What was the sample size? Is this representative of a large population?
· What were the variables? Controls?
· What factors might affect the outcome (according to the investigators)
· Interpret the data within each figure without looking at the text. Once you have done this, then read the text.
· Understand the purpose of the Materials and Methods
3. Preparing to summarize the article:
· Describe the article in your own words first. Can you explain to a friend without looking at your notes? If not, then most likely you do not understand. Go over your notes again.
· What was the purpose of the study?
· A reader who has not read your article must understand your summary.
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· Begin to write the article without looking at your notes. If you choose to look at your notes, then you may not understand the article, and may unintentionally plagiarize.
· Ask yourself the following questions to write your summary (without looking at your notes) in your own words:
· What was the purpose of the study?
· What questions were asked?
· How did the study address these questions?
· What assumptions did the author make?
· What were the major findings?
· What questions are still unanswered (according to the authors of the article)
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· In your summary, include your own analysis and evaluation of the article.
· Do not include personal opinions
· Use professional language. For example:
Common language: Dipodomys merriami is a kangaroo rat that has a longer Loop of Henle, and this helps it survive better in the desert by retaining more water.
Professional language: A longer Loop of Henle in Dipodomys merriami allows for greater water absorption, an adaptation that has led to survival in an arid environment.
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· Include the limitations of the study:
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Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
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Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
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Chapter 6
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HR 6640 Final Power Point
- 1. Modern Communication Forums and Executive Level Leadership
- 2. The Executive Message and Technology A Study of Communication and Change Why Study CEO Communication? Conclusion Types of Communication in a Changing Environment. The Importance of the Right Medium. When is Communication Effective? Communication Examples 7 6 5 4 3 2 1 What Does Research Tell Us?
- 3. •Mode of Interpersonal Relationships Effective Leadership.... Defines Company Culture •Communication Changes driven by Technology Important Challenge in a Global Corporation Knowing Best Practices.... Prevent Issues Why Study CEO Communication?
- 4. Communication in a Changing Environment. Problems exist in Organizational Change Analysis of Current Research There is not enough Research There is not enough research on the subject. Problem #1 3 The research does not cover spontaneous or continuous change. Problem #2 Monologic vs. Dialogic 2 1
- 5. Study Method: Vision, Communication, & Resistance Types of Communication Caretaking Coaching Type 2Type 1 Interpreting Nurturing Type 3 Directing Navigating 531 642
- 6. • Effective Communication Characteristics • Coherent, Facilitate, Positive Valance • Identification with Change When is Communication Effective? ….wait, what did the CEO just say?
- 7. Matching the Media with the Message The Importance of the Right Medium •Forums for Communication Traditional Recent Advances •Lean vs. Rich Communication
- 8. ...and get different results. The Good: HCL The OK: Tata The Ugly: Epsilon Communication Examples Three CEOs Use Modern Communication Forums... Tata HCL Technologies Epsilon
- 9. An Example of CEO Transparency HCL Technologies Reflects the employee first idea Global employee-friendly site Consistent, relevant information Open Communication Direct contact through U&I, video conference CEO Decides to Change HCL’s Business Structure Intra-net Transparency
- 10. Challenges for the Future • Communication as a: – Tool – Process – Social Transformation Literature Review of Change Communication
- 11. Questions?