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Agile Coaching:
     always learning



                       Stephen Reed
                       Senior Scrum Master
                              at IAG
@ScrumMasterNZ
stephen@agile.net.nz
Risk
         The	
  dancer	
  who	
  inspired…	
  




h0p://www.youtube.com/watch?v=hO8MwBZl-­‐Vc	
  
Who’s here ?
“All	
  those	
  in	
  the	
  tribe	
  
who	
  do	
  Scrum	
  –	
  	
  
raise	
  your	
  hand”	
  
My Road Trip J
Journey Lines
                                             Stephen	
  
14	
  
                                                                                                    Agile	
  2011	
  
12	
  
                                                                                      Leadership	
  
                                                                                       Coaching	
  
10	
                                                                  Co-­‐Coached	
  CAT	
                   Being	
  the	
  Coach…	
  
                                                                 CAT	
  course	
               Agile	
  Australia	
  
  8	
  
                                              Senior	
  SM	
  
                          Mike	
  Cohn	
                                             Wanted	
  more…	
  
  6	
  
                                                       Coaching	
  Circle	
  
             CSM	
                             IAG	
  SM	
  
  4	
  

  2	
           (Scrumbut)	
  

           projects	
  
  0	
  

-­‐2	
                             Waterfall?	
  
Explain / Explore
Write	
  down	
  something	
  TRUE	
  about	
  yourself	
  
	
  
Introduce	
  yourself	
  using	
  your	
  card	
  (Explain)	
  
	
  
Swap	
  cards	
  with	
  2	
  others	
  
	
  
Introduce	
  yourself	
  using	
  the	
  new	
  card	
  (Explore)	
  
	
  
Repeat	
  2	
  or	
  3	
  ^mes	
  
the
power
&
simplicity

of agile
  done well
Winning	
  is	
  everything!	
  
Give a team a goal,
 train them well,
- they will surprise you
           J
Let’s Play
what’s not true
What’s not true?
•  We	
  value	
  individuals	
  and	
  interac2ons	
  more	
  than	
  
   processes	
  and	
  tools	
  
•  We	
  value	
  working	
  so7ware	
  (or	
  product)	
  more	
  than	
  
   comprehensive	
  documenta^on	
  
•  We	
  value	
  customer	
  collabora2on	
  more	
  than	
  
   contract	
  nego^a^on	
  
•  We	
  value	
  responding	
  to	
  change	
  more	
  than	
  	
  
   following	
  a	
  plan	
  
What’s not true?
1.   Our	
  highest	
  priority	
  is	
  to	
  sa^sfy	
  the	
  customer	
  through	
  early	
  and	
  con^nuous	
  delivery	
  of	
  
     valuable	
  so`ware/product	
  
2.  Welcome	
  changing	
  requirements,	
  even	
  late	
  in	
  development.	
  Agile	
  processes	
  harness	
  
     change	
  for	
  the	
  customers	
  compe^^ve	
  advantage	
  
3.  Deliver	
  working	
  so`ware	
  product	
  frequently,	
  from	
  a	
  couple	
  of	
  weeks	
  to	
  a	
  month,	
  with	
  a	
  
     preference	
  to	
  the	
  shorter	
  ^mescale	
  
4.  Business	
  people	
  and	
  developers	
  must	
  work	
  together	
  daily	
  throughout	
  the	
  project	
  
5.  Build	
  projects	
  around	
  mo^vated	
  individuals.	
  Give	
  them	
  the	
  environment	
  and	
  support	
  their	
  
     needs,	
  and	
  trust	
  them	
  to	
  get	
  the	
  job	
  done	
  
6.  The	
  most	
  efficient	
  and	
  effec^ve	
  method	
  of	
  conveying	
  informa^on	
  to	
  and	
  within	
  a	
  
     development	
  team	
  is	
  face-­‐to-­‐face	
  conversa^on	
  
7.  Working	
  so`ware	
  is	
  the	
  primary	
  measure	
  of	
  progress	
  
8.  Agile	
  processes	
  promote	
  sustainable	
  development.	
  The	
  sponsors,	
  developers,	
  and	
  users	
  
     should	
  be	
  able	
  to	
  maintain	
  a	
  consistent	
  pace	
  indefinitely	
  
9.  Con^nuous	
  a0en^on	
  to	
  technical	
  excellence	
  and	
  good	
  design	
  enhances	
  agility	
  
10.  Simplicity	
  -­‐	
  the	
  art	
  of	
  maximizing	
  the	
  amount	
  of	
  work	
  not	
  done	
  -­‐	
  is	
  essen^al	
  
11.  The	
  best	
  architectures,	
  requirements,	
  and	
  designs	
  emerge	
  from	
  self	
  organising	
  teams	
  
12.  At	
  regular	
  intervals,	
  the	
  team	
  reflects	
  on	
  how	
  to	
  become	
  more	
  effec^ve,	
  then	
  tunes	
  and	
  
     adjusts	
  its	
  behaviour	
  accordingly	
  
Values
   4


Principles
   12
Agile	
  Pyramid
          	
  

     Prac2ces	
  


   Principles	
  

    Values	
  
Be the Agile Coach
            business,	
  technical,	
  	
  
            or	
  transforma^onal	
  domains	
                                          Reading
                                                                                        Training
                                                                                        Doing!

focused	
  on	
  content	
  




                                                                                    processes,	
  prac^ces,	
  &	
  principles	
  
               Practice
               Practice
               Practice!


                           Holding	
  the	
  process	
  for	
  others	
  to	
  accomplish	
  more	
  
Train Yourself	
  
Any	
  kind	
  of	
  training	
  in	
  coaching	
  skills	
  
Any	
  kind	
  of	
  training	
  in	
  facilita^on	
  skills	
  
Any	
  kind	
  of	
  training	
  in	
  leadership	
  skills	
  
Agile	
  Conferences	
  -­‐	
  Workshops	
  
Books,	
  Books,	
  Books	
  
Online	
  courses,	
  cleancoders.com!	
  
Blogs,	
  Blogs	
  and	
  more	
  Blogs	
  
Twi0er	
  –	
  follow	
  me	
  J	
  
Practice
Fail
Practice some more
Passion
                   Steve…	
  




h0p://www.youtube.com/watch?v=wvsboPUjrGc	
  
The Enterprise is different J
Scale	
  
Diverse	
  Technology	
  
Business	
  Complexity	
  
  Legacy	
  Systems	
  
      Culture	
  
   Time	
  Horizon	
  
Build Trust
 
The	
  uncrea^ve	
  mind	
  can	
  spot	
  
wrong	
  answers,	
  but	
  it	
  takes	
  a	
  
very	
  crea^ve	
  mind	
  	
  
to	
  spot	
  wrong	
  ques^ons.	
  	
  
–	
  Anthony	
  Jay	
  
Powerful Questions
If	
  people	
  are	
  being	
  paid	
  to	
  think,	
  isn’t	
  it	
  about	
  
^me	
  we	
  helped	
  them	
  improve	
  their	
  thinking?	
  
	
  
Powerful	
  Ques^ons	
  have	
  no	
  mo^ve,.	
  You	
  don’t	
  
know	
  the	
  answer	
  to	
  a	
  realy	
  powerful	
  ques^on:	
  
What…	
  
	
  
How…	
  
	
  
Tell	
  me	
  more	
  about…	
  
Powerful	
  Questions
Thinking	
  
•  How	
  long	
  have	
  you	
  been	
  thinking	
  about	
  this?	
  
•  How	
  important	
  is	
  this	
  issue	
  to	
  you,	
  on	
  a	
  scale	
  of	
  
   one	
  to	
  ten?	
  
•  What	
  other	
  ideas	
  have	
  you	
  thought	
  about	
  that	
  
   might	
  help?	
  
•  What	
  is	
  your	
  gut	
  ins^nct	
  telling	
  you?	
  	
  
•  What	
  insights	
  are	
  you	
  having?	
  
•  Are	
  you	
  clear	
  about	
  what	
  to	
  do	
  next?	
  
During	
  a	
  retrospec^ve,	
  a	
  team	
  member	
  huffs	
  
and	
  puffs.	
  Finally	
  he	
  says,	
  	
  
“The	
  retrospec^ve	
  is	
  too	
  kindergarten.	
  We’re	
  all	
  
adults	
  here.	
  We	
  don’t	
  need	
  this	
  nicey-­‐nice	
  	
  
‘stop	
  and	
  reflect’	
  ^me.	
  We	
  have	
  too	
  much	
  real	
  
work	
  to	
  do.”	
  	
  
The	
  effect	
  in	
  the	
  room	
  is	
  as	
  if	
  someone	
  has	
  
sucked	
  out	
  all	
  the	
  air.	
  	
  
	
  
What	
  might	
  you	
  say?	
  
                                                         ~Thanks	
  Lyssa	
  
High Performing Teams	
  
High Performance Pyramid	
  
             Results	
  

          Accountable	
  

         Commitment	
  

            Conflict	
  

              Trust	
  
Continuous Learning
Schedule Training
Agile Toolbox
Tribes

Market of Skills

 Constellation

 Failure Bow
Professional Coaching

 Powerful Questions

Failure/Success Modes

      Games J
Team Dynamics

High Performing Teams

  Systems Thinking
Agile NVC

         NLP

Coaches coaching Coaches
Coaching Circles
Enlarge	
  your	
  Network	
  
Leadership
        Stanford	
  Gradua^on	
  speech	
  
        -­‐	
  Steve	
  Jobs	
  

                                                Watch:	
  
                                                7:59	
  –	
  9:57min	
  	
  
                                                	
  
                                                11:39	
  –	
  14:33	
  




h0p://www.youtube.com/watch?v=UF8uR6Z6KLc	
  
stay hungry, stay foolish
"If	
  your	
  ac^ons	
  inspire	
  others	
  
	
  to	
  dream	
  more,	
  learn	
  more,	
  	
  
	
  do	
  more	
  and	
  become	
  more,	
  	
  
	
  you	
  are	
  a	
  leader“	
  
	
  
-­‐	
  John	
  Quincy	
  Adams	
  
End of Show

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Agile Coaching by ScrumMasterNZ

  • 1. Agile Coaching: always learning Stephen Reed Senior Scrum Master at IAG @ScrumMasterNZ stephen@agile.net.nz
  • 2. Risk The  dancer  who  inspired…   h0p://www.youtube.com/watch?v=hO8MwBZl-­‐Vc  
  • 4. “All  those  in  the  tribe   who  do  Scrum  –     raise  your  hand”  
  • 6. Journey Lines Stephen   14   Agile  2011   12   Leadership   Coaching   10   Co-­‐Coached  CAT   Being  the  Coach…   CAT  course   Agile  Australia   8   Senior  SM   Mike  Cohn   Wanted  more…   6   Coaching  Circle   CSM   IAG  SM   4   2   (Scrumbut)   projects   0   -­‐2   Waterfall?  
  • 7. Explain / Explore Write  down  something  TRUE  about  yourself     Introduce  yourself  using  your  card  (Explain)     Swap  cards  with  2  others     Introduce  yourself  using  the  new  card  (Explore)     Repeat  2  or  3  ^mes  
  • 10. Give a team a goal, train them well, - they will surprise you J
  • 12. What’s not true? •  We  value  individuals  and  interac2ons  more  than   processes  and  tools   •  We  value  working  so7ware  (or  product)  more  than   comprehensive  documenta^on   •  We  value  customer  collabora2on  more  than   contract  nego^a^on   •  We  value  responding  to  change  more  than     following  a  plan  
  • 13. What’s not true? 1.  Our  highest  priority  is  to  sa^sfy  the  customer  through  early  and  con^nuous  delivery  of   valuable  so`ware/product   2.  Welcome  changing  requirements,  even  late  in  development.  Agile  processes  harness   change  for  the  customers  compe^^ve  advantage   3.  Deliver  working  so`ware  product  frequently,  from  a  couple  of  weeks  to  a  month,  with  a   preference  to  the  shorter  ^mescale   4.  Business  people  and  developers  must  work  together  daily  throughout  the  project   5.  Build  projects  around  mo^vated  individuals.  Give  them  the  environment  and  support  their   needs,  and  trust  them  to  get  the  job  done   6.  The  most  efficient  and  effec^ve  method  of  conveying  informa^on  to  and  within  a   development  team  is  face-­‐to-­‐face  conversa^on   7.  Working  so`ware  is  the  primary  measure  of  progress   8.  Agile  processes  promote  sustainable  development.  The  sponsors,  developers,  and  users   should  be  able  to  maintain  a  consistent  pace  indefinitely   9.  Con^nuous  a0en^on  to  technical  excellence  and  good  design  enhances  agility   10.  Simplicity  -­‐  the  art  of  maximizing  the  amount  of  work  not  done  -­‐  is  essen^al   11.  The  best  architectures,  requirements,  and  designs  emerge  from  self  organising  teams   12.  At  regular  intervals,  the  team  reflects  on  how  to  become  more  effec^ve,  then  tunes  and   adjusts  its  behaviour  accordingly  
  • 14. Values 4 Principles 12
  • 15. Agile  Pyramid   Prac2ces   Principles   Values  
  • 16. Be the Agile Coach business,  technical,     or  transforma^onal  domains   Reading Training Doing! focused  on  content   processes,  prac^ces,  &  principles   Practice Practice Practice! Holding  the  process  for  others  to  accomplish  more  
  • 17. Train Yourself   Any  kind  of  training  in  coaching  skills   Any  kind  of  training  in  facilita^on  skills   Any  kind  of  training  in  leadership  skills   Agile  Conferences  -­‐  Workshops   Books,  Books,  Books   Online  courses,  cleancoders.com!   Blogs,  Blogs  and  more  Blogs   Twi0er  –  follow  me  J  
  • 19. Fail
  • 21. Passion Steve…   h0p://www.youtube.com/watch?v=wvsboPUjrGc  
  • 22. The Enterprise is different J
  • 23. Scale   Diverse  Technology   Business  Complexity   Legacy  Systems   Culture   Time  Horizon  
  • 25.   The  uncrea^ve  mind  can  spot   wrong  answers,  but  it  takes  a   very  crea^ve  mind     to  spot  wrong  ques^ons.     –  Anthony  Jay  
  • 26. Powerful Questions If  people  are  being  paid  to  think,  isn’t  it  about   ^me  we  helped  them  improve  their  thinking?     Powerful  Ques^ons  have  no  mo^ve,.  You  don’t   know  the  answer  to  a  realy  powerful  ques^on:   What…     How…     Tell  me  more  about…  
  • 27. Powerful  Questions Thinking   •  How  long  have  you  been  thinking  about  this?   •  How  important  is  this  issue  to  you,  on  a  scale  of   one  to  ten?   •  What  other  ideas  have  you  thought  about  that   might  help?   •  What  is  your  gut  ins^nct  telling  you?     •  What  insights  are  you  having?   •  Are  you  clear  about  what  to  do  next?  
  • 28. During  a  retrospec^ve,  a  team  member  huffs   and  puffs.  Finally  he  says,     “The  retrospec^ve  is  too  kindergarten.  We’re  all   adults  here.  We  don’t  need  this  nicey-­‐nice     ‘stop  and  reflect’  ^me.  We  have  too  much  real   work  to  do.”     The  effect  in  the  room  is  as  if  someone  has   sucked  out  all  the  air.       What  might  you  say?   ~Thanks  Lyssa  
  • 30. High Performance Pyramid   Results   Accountable   Commitment   Conflict   Trust  
  • 34. Tribes Market of Skills Constellation Failure Bow
  • 35. Professional Coaching Powerful Questions Failure/Success Modes Games J
  • 36. Team Dynamics High Performing Teams Systems Thinking
  • 37. Agile NVC NLP Coaches coaching Coaches
  • 40. Leadership Stanford  Gradua^on  speech   -­‐  Steve  Jobs   Watch:   7:59  –  9:57min       11:39  –  14:33   h0p://www.youtube.com/watch?v=UF8uR6Z6KLc  
  • 41. stay hungry, stay foolish
  • 42. "If  your  ac^ons  inspire  others    to  dream  more,  learn  more,      do  more  and  become  more,      you  are  a  leader“     -­‐  John  Quincy  Adams