The document outlines the pedagogical model and core areas of action for the University of Lisbon's E-learning program. The model emphasizes resource-based learning, placing students at the center while promoting flexibility and autonomy. It highlights student interaction and the role of e-moderation. The four core areas of action are: 1) publicizing and disseminating the program, 2) training professors in technology skills, 3) supporting infrastructure systems, and 4) monitoring operations and evaluating processes and results. Expected outcomes of implementing the 2010-2013 plan include increasing the percentage of blended/fully online courses and number of courses and units using E-learning.