Enterprises spend millions each year pursuing the next innovative product or service that will allow their performance to soar. At the same time not realizing that the weight that is holding back their innovation is the in-depth need for innovation within the company. This Slideshare provides 26 reasons that inward-facing innovation is the trend for the next decade.

1. Inward-facing
innovationisa
trendforthe
nextdecade

2. Ashrinking
workforce
Before the pandemic, the numberof job openings exceeded jobseekers for over a year. Retireesare exiting faster than graduatesare entering. The talent pool isshrinking.
Click to read more.

3. BBbusinessmodel
Silos and corporate hierarchies are
broken. Covid accentuated the
need for business model
innovation. Today's world requires
a brave, unbound, & adaptive
business model.
businessmodel
Click to read more.

4. Culture
Inclusivity, diversity, and psychological safety are just a few of the
reasons culture is on the list of reasons why inward-facing
innovation is prevalent in the coming decade. Fail to address this
issue & it will be your nemesis.
ulture
Click to read more.

5. Data
Tired of making the wrong data
driven decisions? Data-driven
decisions can be detrimental
without the power of design
thinking to confirm and calibrate
the direction it is pointed. Data is a
launchpad not a landing strip.
Click to read more.

6. EEco-friendly is becoming much
more than a slogan. It's
becoming a prerequisite for
doing business with today's
mega-corporations.Business
operations that are eco-friendly
are critical. Click to read more.

7. F Covid-19 has forever changed not
only how work gets done but also
where. The build, fill and repeat
growth model is gone forever.
Innovating the use of existing
locations & redefining what
growth looks like in terms of
facilities is priority.
acilitymanagement
Click to read more.

8. Globalization
Covid-19 has highlighted the good and the
bad in globalization. Design Thinking and
innovation will be the means to sort out
which aspects of business uses a global
approach and which aspects remain tied
to the country of origin. Click to read more.

9. Human
ResourcesOnce upon a time HR led
change management
initiatives. Covid-19
flipped the script and the
rapid need change is
leading the way. The 40
year+ old methods of
change management are
overdue for innovation.
Check out my application
of Design Thinking to
Change Management.
Click to read more.

10. Information age is dead We have transitioned
to the Experience
Age. Customers are
not the only ones
screaming for a
better experience.
So are employees. In
fact, their
productivity and
performance
depends on it. Failure
to address this issue
for employees and
expect to see
turnover rates
increase.Click to read more.

11. Job crafting
Leaders have tried to infuse the
why behind work but the companies
why & the employees don't always
sync. But they can.That's what job
crafting does. Allows leader &
employee to craft the tasks,
relationships and meaning to the
work that gets done. Click to read more.

12. KeyBusinessRequirements
As the rapid pace of change is now
considered normal, key business
requirements can no longer function
as the starting point or a means to
"set it and forget it". According to
Forbes, truly innovative companies
don't start there at all.
Click to read more.

13. Leadershipbydesign
According Gartner
Research the C-suites
skills witnessing the
greatest growth is Design
Thinking. Up 174% over
the last 3 years. In their
research they listed 10
other skills that are
important as well. The
reason Design Thinking is
at the top is it can
positively influence every
other skill on the list.
Click to read more.

14. MachineLearning&AI
According to Harvard Business Review
article companies will not only be required to
rethink IT resources but also human
resources. The delegation of the mundane
tasks to AI will require redesigning the ways
people work. Not to mention the necessity
to determine how machine and people work
together. Click to read more.

15. NumbersLook at the numbers - employee
satisfaction, engagement, turnover,
productivity, failed change
initiatives. Every measure related to
employees has a profound impact on
the bottom line numbers. Yet the
numbers (and the employees behind
the numbers) aren't the problem.
They are a symptom of the problem.
The problem is the way work has
been designed - for efficiency not
always effectiveness. Click to read more.

16. On-the-job
Training
Gianni Giacomelli of MIT Center for Collective Intelligence in his Future of
Work talk discussed how a company of 100,000 employees could be reduce
to 10,000 through AI. However, aside from the friction it would cause it
would be a total waste of talent. Upskilling & reskilling this workforce to
become an innovative powerhouse is the future of work. Click to read more.

17. Processes
Enterprises have spent decades
creating the most efficient
processes. But processes are
not a "set it and forget it" event.
According to Gartner Research
employees wasted 1.9 hours
daily hacking to get work done.
1.9 may not seem like a lot until
you understand the math. It adds
up to 3.1M wasted hours a year,
1568 wasted FTEs, & $78.4M
lost each year. Now those are
number worth paying attention
too. In light of all the items in
this report and the rapid nature
of change, processes need a
regular innovation maintenance
schedule. Click to read more.

18. Quality
Like never before customers,
employees, and stakeholders
have come to expect a quality
experience with an enterprise.
And the methods for publicly
sharing their experience with
the world is increasing daily.
While quality is an outward
expression, it is materialized
through inward innovation.
Click to read more.

19. ROIemotional Since the dawn of the Experience Age
the importance of Emotional ROI has
steadily increased. However, prior to
COVID19 little attention was given to
the emotional ROI of the employee
and its direct effect on the customer
emotional ROI or the business ROI as
a whole. Unaddressed this will
become an achilles heel. Click to read more.

20. SSales
ales
Sales is a process.
However, the process of
sales is only one side of
the equation. The process
is equivalent to the steps
of a dance. In addition,
there are the skills of the
lead dancer and the
experience of the follower.
Not to mention the
experience of the audience
watching. The innovative
principles of design
thinking takes clients from
the feeling of being sold to
the best experience
possible. Click to read more.

21. TEAMmanagement
The days of everyone
showing up to the same
office, doing the same
tasks are over. Employees
range from work-from-
home, contract, to outside
partners. Managing,
motivating and keeping
forward momentum is a
product of the new normal.
Today's leader must be
more than a manager, more
than a coach. Today's
leaders must lead by
design. Click to read more.

22. Click to read more.
According to Ted Talks The
Way We Work 92% of
employees would be more
likely to stay in their jobs if
their bosses showed
greater empathy. Empathy
is step 1 in the innovative
leadership principles of
design thinking. It is also
another reason I believe
Leading by Design is the
future of work.
User Experience

23. Valuation
Societal pressures are
changing the way
enterprise valuations
are determined. No
longer is valuation
solely measured by the
profits and benefits
provided to it's
shareholders. At an
increasing rate
valuation includes the
value brought to
customers, employees,
partners, communities,
and the planet.
Click to read more.

24. WClick to read more.
ork
from home
Covid has forced many
companies to embrace what
employees have wanted for a
long time - to work from home.
This change will continue to
impact innovation internally
and ultimately externally as
well.

25. In the information age
communication started and
ended with information. Not any
more. Users (including
employees) want you to show,
not just tell. Does information
align with interactions.
Performance suffers when there
is a misalignment.
Click to read more.
Xe perience

26. Click to read more.
Time and time again innovative
companies have proven that
yielding to the needs customers
has an overwhelmingly positive
effect on income yields.
Research is already proving the
same is true for yielding to the
needs of employees.

27. Come out of
nowhere like:
-pandemics
-natural disasters
-supply chain
interruptions
-social media fiascos
-govt regulations
Now more than ever the
Enterprise must be
adaptive and innovative.
Zanythings

28. Nomorereasonsnotto
bringinnovative
leadershipprinciplesto
yourenterprise.Timeto
scheduleyourleadership
teamforexperiential
designthinkingtraining.
Contact Karen Zeigler at
letschat@revampsuccess.com