'Game-changers' provides highlights on how CIOs are shaping the digital agenda of orgs & taking advantage of technologies to drive better business outcomes.
R Systems’ Profile available on Microsoft Public Sector Global Outlook Direct...R Systems International
Microsoft Public Sector Global Outlook Directory 2015 : R Systems’ advertisement is available on Page 31 and our brief corporate profile is available on Page 101
http://digital.tudor-rose.co.uk/public-sector-global-outlook/#31
http://digital.tudor-rose.co.uk/public-sector-global-outlook/#102
Consumers today are more ‘SoLoMo’ –Social, Local and Mobile. The article discusses about the key global trends and benchmark practices that would help retailers to build seamless consumer experience and long-term profitability in the near future (2020). Using Big-Data for predictive analytics, leveraging technology to create Omnichannel customer experience, implementing effective Supply-Chain, using prompt methods payments, enforcing efficient employee training and other success factors mentioned in the article, will definitely shape the future of a successful retailers to manage the complexity and diversity of retailing in 2020. All topics covered all supported with concrete examples of worldwide benchmark in the industry.
R Systems’ Profile available on Microsoft Public Sector Global Outlook Direct...R Systems International
Microsoft Public Sector Global Outlook Directory 2015 : R Systems’ advertisement is available on Page 31 and our brief corporate profile is available on Page 101
http://digital.tudor-rose.co.uk/public-sector-global-outlook/#31
http://digital.tudor-rose.co.uk/public-sector-global-outlook/#102
Consumers today are more ‘SoLoMo’ –Social, Local and Mobile. The article discusses about the key global trends and benchmark practices that would help retailers to build seamless consumer experience and long-term profitability in the near future (2020). Using Big-Data for predictive analytics, leveraging technology to create Omnichannel customer experience, implementing effective Supply-Chain, using prompt methods payments, enforcing efficient employee training and other success factors mentioned in the article, will definitely shape the future of a successful retailers to manage the complexity and diversity of retailing in 2020. All topics covered all supported with concrete examples of worldwide benchmark in the industry.
Introducing Affiliate Marketing Mastermind. Inside this eBook, you will discover the topics about how does affiliate marketing work, understanding your chosen program, different affiliate programs, other affiliate methods network, style affiliate programs, different commission structures, promoting your chosen product and do's and don'ts.
Introducing Affiliate Marketing Mastermind. Inside this eBook, you will discover the topics about how does affiliate marketing work, understanding your chosen program, different affiliate programs, other affiliate methods network, style affiliate programs, different commission structures, promoting your chosen product and do’s and don’ts.
Profitability of Accessibility WordPress Accessibility Day 2020Sumner M. Davenport
Can creating or remediating WordPress sites to include Accessibility increase clients and web designers profits?
Can you measure how much money businesses are losing out on because of a non-Accessible website?
Can profits be lost by designers who are not including Accessibility in their services?
The answer to all of the above is “Yes.”
Data & trends 2014 the digital games industry in review joost van dreunenMary Chan
Now, one year into the new console cycle, is a great moment to assess if and how the games market landscape has changed. The transition to digital has opened up new opportunities in the form of emerging markets, post-launch commercialization and licensing, But it has also created a lot of insecurity as game companies struggle with the rising cost of marketing and a growing influence of big publishers on the industry. In this presentation we’ll take a look at the current games industry landscape, identify major trends for the coming year and take a first run at deciphering the early signs of what lies ahead. As always, the audience will leave with a permanent +2 modifier on all Industry Intelligence rolls.
Intended audience & prerequisites: In this presentation we’ll take a look at the current games industry landscape, identify major trends for the coming year and take a first run at deciphering the early signs of what lies ahead.
Session takeaways: Attendees will receive a detailed overview of the current digital games market, key drivers and trends, and how this affects their business. The presentation contains extensive data and research on the games industry.
signmesh snapshot - quick look into the fashion industrysignmesh
How is the fashion industry trying to catch up with ever growing consumer demands? A collection of signs and cases relating to fashion - brick and mortar, trying and buying experience.
Presentation delivered during the Introductory Course to Big Data in Agriculture. 29/11/2013, NCSR Demokritos, Athens, Greece.
The presentation is heavily based on the report titled “Big Data Now: 2012 Edition", by O’Reilly Media, Inc.
More info about the event: http://wiki.agroknow.gr/agroknow/index.php/Athens_Green_Hackathon_2013
Three Necessary tools for high Affiliate Marketers
Your Own Website, Incentives, Link Popularity, it is something to bring on the table when you have a meeting with Affiliate Marketers.
RockYou's Raymond Chan gave an informative presentation about OpenSocial at the Girls in Tech Developer Summit November 19, 2008 in San Francisco. Raymond gave a short history of OpenSocial and a lot of detailed information on coding for OpenSocial.
More DISRUPTION on https://www.techingrocery.com
The supermarket is dead, long life to the supermarket!
While I was waiting the digital new upcoming innovations, I really thought that the supermarket was dead! But in reality, supermarket is moving faster than expected! Many consumers love having groceries delivered to their door, but there is still a huge number of shoppers that love going to the store and personally select their products. It is clear that the “digitization” of the store is becoming a key issue in many sectors of distribution and the Grocery retail is not being outdone. Several technologies and techniques are promising in the context of “digitization” of supermarkets, provided they are well controlled. Bellow, find the Techingrocery selection of the 15 most disruptive innovation to change the face of supermarkets as we know!
Full article on https://www.techingrocery.com/publicity/15-digital-innovations-in-grocery-you-must-be-aware-in-2016/
Mobile Business Applications can be devloped on a low budget and its value to business is increasing every day.
Best Business Apps is the lading mobile application developer in Australia.
Contact us now on 1300 655 517.
Companies want to innovate, particularly around the Internet of Things (IoT) which Gartner claims is just 5 to 10 years away from real productivity. And they can start doing so today by watching consumers via sensor-laden connected devices.
Introducing Affiliate Marketing Mastermind. Inside this eBook, you will discover the topics about how does affiliate marketing work, understanding your chosen program, different affiliate programs, other affiliate methods network, style affiliate programs, different commission structures, promoting your chosen product and do's and don'ts.
Introducing Affiliate Marketing Mastermind. Inside this eBook, you will discover the topics about how does affiliate marketing work, understanding your chosen program, different affiliate programs, other affiliate methods network, style affiliate programs, different commission structures, promoting your chosen product and do’s and don’ts.
Profitability of Accessibility WordPress Accessibility Day 2020Sumner M. Davenport
Can creating or remediating WordPress sites to include Accessibility increase clients and web designers profits?
Can you measure how much money businesses are losing out on because of a non-Accessible website?
Can profits be lost by designers who are not including Accessibility in their services?
The answer to all of the above is “Yes.”
Data & trends 2014 the digital games industry in review joost van dreunenMary Chan
Now, one year into the new console cycle, is a great moment to assess if and how the games market landscape has changed. The transition to digital has opened up new opportunities in the form of emerging markets, post-launch commercialization and licensing, But it has also created a lot of insecurity as game companies struggle with the rising cost of marketing and a growing influence of big publishers on the industry. In this presentation we’ll take a look at the current games industry landscape, identify major trends for the coming year and take a first run at deciphering the early signs of what lies ahead. As always, the audience will leave with a permanent +2 modifier on all Industry Intelligence rolls.
Intended audience & prerequisites: In this presentation we’ll take a look at the current games industry landscape, identify major trends for the coming year and take a first run at deciphering the early signs of what lies ahead.
Session takeaways: Attendees will receive a detailed overview of the current digital games market, key drivers and trends, and how this affects their business. The presentation contains extensive data and research on the games industry.
signmesh snapshot - quick look into the fashion industrysignmesh
How is the fashion industry trying to catch up with ever growing consumer demands? A collection of signs and cases relating to fashion - brick and mortar, trying and buying experience.
Presentation delivered during the Introductory Course to Big Data in Agriculture. 29/11/2013, NCSR Demokritos, Athens, Greece.
The presentation is heavily based on the report titled “Big Data Now: 2012 Edition", by O’Reilly Media, Inc.
More info about the event: http://wiki.agroknow.gr/agroknow/index.php/Athens_Green_Hackathon_2013
Three Necessary tools for high Affiliate Marketers
Your Own Website, Incentives, Link Popularity, it is something to bring on the table when you have a meeting with Affiliate Marketers.
RockYou's Raymond Chan gave an informative presentation about OpenSocial at the Girls in Tech Developer Summit November 19, 2008 in San Francisco. Raymond gave a short history of OpenSocial and a lot of detailed information on coding for OpenSocial.
More DISRUPTION on https://www.techingrocery.com
The supermarket is dead, long life to the supermarket!
While I was waiting the digital new upcoming innovations, I really thought that the supermarket was dead! But in reality, supermarket is moving faster than expected! Many consumers love having groceries delivered to their door, but there is still a huge number of shoppers that love going to the store and personally select their products. It is clear that the “digitization” of the store is becoming a key issue in many sectors of distribution and the Grocery retail is not being outdone. Several technologies and techniques are promising in the context of “digitization” of supermarkets, provided they are well controlled. Bellow, find the Techingrocery selection of the 15 most disruptive innovation to change the face of supermarkets as we know!
Full article on https://www.techingrocery.com/publicity/15-digital-innovations-in-grocery-you-must-be-aware-in-2016/
Mobile Business Applications can be devloped on a low budget and its value to business is increasing every day.
Best Business Apps is the lading mobile application developer in Australia.
Contact us now on 1300 655 517.
Companies want to innovate, particularly around the Internet of Things (IoT) which Gartner claims is just 5 to 10 years away from real productivity. And they can start doing so today by watching consumers via sensor-laden connected devices.
Motor vehicles are becoming ever more intelligent. The goal of this development is to drive comfort & to improve traffic safety. cape to cape challenge.
His heart beat increases, his collar suddenly feels uncomfortably tight and hot, he glances around quickly. Why? He’s making a very important purchasing decision. And the retailer is closely watching his every move.
HP commissioned Forrester to conduct 11 in-depth interviews with CEOs, COOs, CIOs, and transformation leaders across North America, Europe, and Asia. The intent was to understand what was really going-on with respect to digital and its effects on the delivered customer experience. We weren’t looking for a statistical review of the current situation but more of qualitative appraisal of what is working and what’s not. The challenge with digital is that a lot of things are new and hence looking backwards doesn’t get you very far.
Presentation by Nirvesh Sooful on the topic of “The Emerging Role of the CIO: Leader or Technologist, Visionary or Implementer, Maverick or Collaborator” at the 2nd Annual CIO Challenge 2007 on 14&15 November 2007 at The Park Hyatt in Johannesburg. The conference was co-hosted with Deloitte.
Is your organization struggling to navigate the Digital Transformation jungle? We've tapped into the minds of top IT and tech experts to get you the insights you'll need to find your way out of the wilderness!
We’ve worked with Executives and IT leaders for over 30 years, and the single most common complaint we hear from them is their profound frustration with the lack of results and transparency from their never-ending IT investments.
To add further complexity, the demand for digital products and services has made it increasingly difficult for organizations to make ongoing investments and balance the need for innovation with optimization.
The latest data, combined from global enterprises, big consulting and research firms, makes the case that companies need to urgently act to address the digital disruption of their business and their related skills gaps. The data shows that 70% of digital business initiatives are likely to fail to deliver business growth, due to lack of business process and product innovation, as well as poor organizational adaptability.
Poor governance and legacy product management processes to align business and IT initiatives, coupled with insufficient leadership engagement across the organization, are the main reason most companies are wasting money on IT.
This thought paper speaks to these challenges and how optimizing both technology innovation and cross-organizational engagement will accelerate the positive business outcomes that organizations are looking to achieve especially in lieu of increasing digital disruption.
Authors - Alex Adamopoulos and Bob Kantor
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For established companies, digital transformation isn't straightforward and simple. But by applying the following lessons, they can quickly embrace new thinking, strategies and skills that yield short-and long-term business results.
Born to be digital - how leading CIOs are preparing for digital transformationEY
A core set of digital technologies - mobile, social, the cloud and data - are transforming companies at both an operational and a strategic level. For leading CIOs, these present a major opportunity to expand their role. Learn more by exploring the CIO program report “Born to be digital”.
Today’s most forward-thinking IT leaders view outsourcing not as a cost reduction tactic but rather as a strategic vehicle and catalyst for transforming the organization into a digital business. They have learned that taking an approach that drives alignment with business requirements, transforms the state of IT, and changes the “work” that is being done not only produces better service levels but also delivers exponentially greater cost savings. In this new white paper, "IT Outsourcing Is Not About Cost Savings", The Outsourcing Institute and WGroup have teamed up to provide guidance to help you rethink IT outsourcing and how you can deliver increased shareholder value.
Ericka pionin digital transformation – definedEricka Pionin
Digital Transformation – Defined
To be successful, companies must focus on customer experience and to remain sustainable, they must invest in digital technology.
The Digital Transformation Symphony: When IT and Business Play in SyncCapgemini
Digital Masters, such as Starbucks, that leverage digital technologies effectively, differentiate themselves from their peers by consciously striving to build a close relationship between IT and the business. However, Digital Masters are exceptions. The IT-business relationship in most organizations is often a fractious relationship rather than a marriage of equals. Business teams often find the IT department’s high costs and long implementation timelines unacceptable. In addition, IT leaders are often faulted for not speaking the language of business. Leading CIOs take this disconnect head on and try and fix it. Our research shows that leading CIOs take three key actions to align the IT department with the needs of the business: 1. redesign the IT department to unlock digital innovation; 2. create strong digital platforms; 3. rationalize IT Infrastructure to fund digital initiatives. We explore each of these actions in this research paper.
How to Maintain a Productive CFO-CIO RelationshipVMware
The benefits to maintaining a productive CIO-CFO relationship are significant. There’s more pressure than ever for CFOs to cut fixed costs and justify investments. And yet, businesses are showing an insatiable appetite for IT – perhaps thinking they need to invest in IT to remain competitive, or perhaps because IT is just too easy to consume? When the CIO and the CFO are speaking the same language, they can change both the personal dynamic and essential dialogue to spark a more collaborative relationship.
Australian Government,
Corporate and NGO
partnerships establish
The Dandelion Program
to deliver social and
economic benefits for
workers with Autism
Spectrum Disorder and all
Australians
Retailers such as Tesco are using weather forecasting data to accurately predict – and fulfill – how the weather affects customer purchasing trends. For commercial enterprises there are also arguments in favour of opening up its own datasets as well as benefiting from open government data. Our BVEx infographic weighs up the pros and cons of both using and publishing data sets and brings you case studies from public and private sectors.
This June, a group of CIOs gathered in the Netherlands to share ideas around successful IT governance with CIO.nl Editor-in-Chief Volkert Deen, and HP Directors Koos van der Straaten and Martin Schoonheim.
...IT leaders discussed how they can collaborate with their peer executives from marketing and other departments to improve their businesses’ innovation ...
Organisations spend heavily on technology, people skills and consulting to understand billions of bits of data, but they still lack clear visibility and insight.....
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Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
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Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
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LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
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Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
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A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
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www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
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Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
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Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
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2. Table of contents
1 Introduction
1 Drive change, create opportunities
3 Put yourself in your customers’ shoes
4 Own it
5 Design to compete in the future
6 About the author
Business white paper | Game-changers: CIOs on
digital transformation
3. 1
Business white paper | Game-changers: CIOs on
digital transformation
IT is moving at light speed. The pace of change in IT has never
been faster. And CIOs are playing a greater role than ever.
Introduction
At the HP CIO Summit in Barcelona, December 2014, more than 130 industry-leading CIOs from
businesses and governments across EMEA and the globe gathered to discuss how they are
capitalizing on the New Style of IT to enhance their customers’ experience, enable a mobile and
efficient workforce, and drive new opportunities and revenue streams through IT.
CIOs today are in to driving innovation, seizing opportunities, and creating new revenue streams
for their organizations. Competitive edge is becoming increasingly dependent on the innovative
use of technology to differentiate the business. As a result, we must now ask what this
enhanced role will look like and how we, as business leaders, can perfect it.
Succeeding with the New Style of IT involves combining staples of the modern technological
terrain into comprehensive, multifaceted solutions that can be applied to address three core
business drivers:
• Employee empowerment—Empowering employees with access to the right tools,
connectivity, and mobility will require innovative technological and organizational solutions.
How can IT help retain the most talented workers and enhance workforce productivity by
getting them the information they need, where and when they need it, and in a timely manner?
• Customer experience—Keeping pace and staying ahead of competitors requires a renewed
focus on the customer experience as a core business driver. How can IT impact how the
enterprise interacts with its customers, create client intimacy, and open up new revenue
streams? How can we begin to augment this impact?
• IT-enabled transformation—Maintaining an agile organization in an evolving environment
also requires transformation enabled by IT. How can IT leverage technology’s potential to
transform the way our businesses and governments work?
Drive change, create opportunities
So how can IT leaders and their organizations successfully navigate through these challenges
to reap the rewards of the opportunity, capitalizing on the New Style of IT to achieve desired
business outcomes? This paper explores the answers to these questions and provides
actionable steps that every CIO can begin taking immediately to drive change today and design
capabilities for tomorrow.
Employee empowerment: Perfect the basics by building and maintaining a strong IT core
No IT department can become a source of innovation if the leaders do not manage the basics
effectively. If email is not working or if projects are regularly delivered over budget, overdue,
and of a lower value than expected, IT will never be considered a source of innovation. The
ability to innovate is not a right; it has to be earned.
4. 2
Often, perfecting what already exists requires opening new lines of communication between
IT and the business to ensure both sides are structuring the change to be mutually beneficial.
Doing so will empower colleagues in other parts of the organization to do more impactful work.
When a highly-regarded CIO joined a $14 billion European telecom equipment company in 2011,
the department she inherited was not viewed as a source of innovation within the enterprise.
Referring to the steps taken as “chapters” in her journey, the IT leader’s story provides a
valuable roadmap for transforming IT to better enable its internal customers:
• Chapter one: Sit down with business leaders to understand their challenges and how IT can
begin to address them.
• Chapter two: Look to the cloud as a means of rendering IT more flexible while reducing the cost
base. Provide managerial emphasis on maintaining service levels and security during this time.
With this example we begin to see how maintaining the IT function and perfecting its core
capabilities are imperative to a CIO’s ability to push the function into a new, transformative
domain, serving as a stepping stone to innovation.
“When I reflect on the situation we were dealing with, we had a
lot of dissatisfaction from the user community. I had an IT
organization of very capable, senior IT people, but very
demotivated, and they felt undervalued … The first action for
me was to meet with the business and spend a lot of time
listening to understand their needs and priorities. Then sitting
with my team and saying to them, ‘So how do we need to
reorganize to meet the needs and capabilities of the business
but also to give you an opportunity to increase your skills and
capabilities for future steps?’ With the IT transformation, we
had a great bedrock to deliver the change and become a
strategic enabler for the business.”
- CIO, Global Telco Company
Customer experience: Remember there is only one customer—the end customer
Too often, when an IT leader references the “customer”, he or she is referring to colleagues rather
than the people who directly provide the firm’s revenue. This has multiple negative implications:
• It suggests that IT is subservient to the rest of the organization rather than an equal partner.
• As the saying goes, “the customer is always right.” If your colleagues are the customer, then to
what degree are you positioned to counsel them, tell them when you disagree with them, and
push them to draw different conclusions than the ones that are first apparent to them?
• It declares there is a distance and even a filter between IT and where business is actually done.
For IT to be involved in activities that might grow revenue, it is essential that IT has direct links
to customers and that the entire department understand how value is created.
Business white paper | Game-changers: CIOs on
digital transformation
5. 3
IT-enabled transformation: IT should partner, to a greater extent, with customer-facing
functions to inspire innovation
With a solid grasp on its core services and a renewed culture surrounding the customer, IT
is now in a position to innovate. Fueling the introduction of successful, unique solutions will
require structured processes that equip the IT organization to fully leverage a partnership
with the business.
As stated, the end goal is to impact the organization in ways that grow IT’s influence in the
business and enhance the customer experience. IT is at the pinnacle of this opportunity, as it
is tasked with enabling the transformation of business processes. When polled, 51.5% of IT
business leaders participating at the CIO Summit identified IT-enabled transformation as their
current top-priority business driver.
Put yourself in your customers’ shoes
At the HP CIO Summit, we polled the audience of over 130 CIOs, asking, “How much time do you
spend with your company’s customers?” The majority of IT executives polled (62%) spent less
than 10% of their time with the customers, with 23% spending no time at all with customers.
(See Figure 1.)
This must change for IT to garner the insights to develop top-line and bottom-line impacts to
the enterprise. IT should push to stand “shoulder to shoulder” with the rest of the business,
increasing its presence as a driver of value and, ultimately, revenue. At the summit, CIOs
contributed some of the steps they are taking to make this change:
• Using mobile to deliver information about the business to both IT and business functions
• Being the best partner to the line of business; having individuals within the IT function shadow
a leader in “the field” like those of sales or product development
• Brainstorming the collection of new data to give the business and IT enhanced knowledge of
their end customer
• Remaining steadfast in one’s vision throughout the early, most challenging stages inherent to
cultural change
Business white paper | Game-changers: CIOs on
digital transformation
Figure 1.
23%
0%
19
Total: 82
32 14 10 7
1%-10% 11%-20% 21%-30% >30%
39%
17%
12% 9%
How much of your time do you spend with your company’s customers?
6. 4
Though managing this shift presents a significant challenge for business leaders to overcome,
there may be evidence of the cultural tides already turning. Participants in a series of
roundtable discussions at the HP CIO Summit described this phenomenon, noting that IT-
enabled transformation is increasingly being viewed as more of a business issue rather than
solely IT’s issue within their organizations.
As such, IT departments managing large transformations must once again stand shoulder to
shoulder with the business to understand what information it needs and how technology can
provide that. This means pushing technical specialists to think about the end customer, working
backwards from that perspective to enhance the organization’s understanding of its clients.
Own it
Another question during the session revealed that at least 14% of CIOs own their organization’s
customer experience strategy. This is a positive sign for the function as a whole, as it indicates
that at least 14% of those CIOs no longer refer to colleagues as customers. More importantly,
they are already finding ways to partner with leaders in their business to deliver value.
Nonetheless, the fact that 86% of respondents indicated that another functional head owned
that relationship still indicates the imperative for change. (See Figure 2.)
Business white paper | Game-changers: CIOs on
digital transformation
Figure 2.
One way to enable transformation by engaging leaders across the business is to implement
Innovation Labs. In these labs, individuals across various functions form temporary teams and
“sprint” to create a solution during two days of dedicated collaboration. Firms that have used
similar techniques have found that teams often added value as incubators of new, primarily
mobile technologies—many of which were previously being outsourced.
Another way to build relationships with other parts of the organization is to institute the role of
business information officer. The BIO functions as a liaison between the business and IT. Key to
this role is the newfound capability of IT to innovate as a partner to the business.
Knowing the challenges and goals of the various business functions gives IT a holistic
information advantage. CIOs should leverage this shared information to create an environment
where IT, partnering with others in the business, can brainstorm, test, and implement solutions
for constituents.
How to institute a BIO within IT
Have someone from IT who stands in between the functions of the business and technology who,
through embedding into the business, works to understand the needs and future goals of the
different business units (especially, though not limited to, customer-facing ones) as they relate to
those of IT. A diverse array of companies have employed a BIO or business technology officer role.
These include PNC, New York Life, Freddie Mac, Kaiser Permanente, Siemens, and Capital One.
14%
Chief Information
Officer
11
Total: 79
4 34 30
5%
43% 38%
Who owns customer experience strategy in your company?
Chief Digital
Officer
Chief Marketing
Officer
Other
7. 5
Advantages of having a BIO:
• It opens a new line of communication between the business and IT that will become the
foundation of the partnership into the future.
• It gives IT the newfound ability to get a read on demand at the point at which it is generated.
• It enables IT to make direct suggestions about how to solve a need or seize an opportunity.
• This stands in contrast to those scenarios where IT receives fully realized requests from
leaders of other functions and are asked to simply go create or buy it.
Design to compete in the future
As one contemplates the so-called “SMAC” (social, mobile, analytics, and cloud) IT trends, it is
apparent that today’s leading technology trends are actually business trends; each presents
profound top-line and bottom-line implications for the enterprise. The New Style of IT seeks to
capture the advantages of each.
In adopting such trends, here are some tips that modern CIOs like you can use to design your
organization for the future:
• Encourage IT leaders and staff to add other business disciplines to the team to develop an
organizational structure that reflects the increasing pace of business. This will place the
function in the conversation where and when demand is created.
• As IT engages the rest of the organization and its customers to a greater extent, it must
involve them in developing and testing ideas.
• IT must adjust its processes to be more nimble and agile, enabling itself to adapt to the rapid
pace of change as business needs evolve.
• CIOs should instill a deliberate, pragmatic shift in thinking of the IT function’s customer—from
that of internal employees to the business’ actual end customers.
• IT must adjust its technology footprint to be more flexible. The cloud is a big part of that
picture, as it promises more flexibility, fewer fixed assets to manage, and the increased
possibility that technologies can be integrated more easily.
• IT should install processes that equip the organization to leverage a partnership with the
business to innovate in ways that grow IT’s influence while enhancing the customer experience.
• CIOs should consider the potential value to their organizations by adding a BIO or BTO role.
• The IT function should never stop building and maintaining security capabilities, as this
represents a growing and dynamic threat that will continue to outpace its defenses.
Each of these steps will ensure that IT is built for speed. Moreover, it will ensure that a greater
percentage of dollars and people are focused on truly strategic items for the enterprise. With
all the talk of other divisions taking over the more important aspects of IT (marketing being the
most prominent example of this), these steps, enabling the New Style of IT, are the best ways
for IT to maintain a strong and strategic foothold in the corporate hierarchy.
For more information on the HP CIO Summit, visit hp.com/go/ciosummit
For up-to-date and relevant information regarding the issues that all IT organizations are
facing, visit Enterprise Forward. This is HP Enterprise Services’ global platform for forward-
looking thought leadership on business issues, industry trends, and client successes. To learn
more, visit HPEnterpriseForward.com.
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