This workshop will examine strategies that communities are using to promote the effective use of HPRP resources and other interventions to end homelessness. The workshop will examine the use of community learning laboratories that evaluate emerging data and HPRP implementation to refine interventions. Strategies to support the transfer of effective strategies across local communities will also be explored.

1. Promoting Systems Change Through Stakeholder Convenings NAEH Conference on Ending HomelessnessJuly 12, 2010Elaine de Coligny, Executive Director 1

2. Alameda County, CA Background Located in the San Francisco East Bay; Population 1.5 million 2009 Homeless PTC=4,341, Plan to end homelessness published in 2006 HPRP funds enabled us to develop our first ever countywide prevention and rapid rehousing programs. 2

3. Alameda County, CA Background Alameda County looks like many other mid-size jurisdictions across the country trying to to end homelessness Diffuse government Power Structure 14 different cities and unincorporated county. Our largest city, Oakland, is 450k No centralized mandate or champion A collection of providers not a system of care Who got served and how a result of evolution, each agency’s mission and funding requirements history of collaborating across jurisdictional boundaries for our HUD NOFA app, base closures, S + C, etc. 3

4. Alameda County, CA Background 2004 Three Systems of Care began working on a joint housing plan that became the EveryOne Plan Behavioral Health Care Services Office of AIDS Administration Homeless Continuum of Care Council Planners include Social Services Agency, Housing and Community Development, cities of Berkeley and Oakland Published in 2006, the Plan is widely Adopted All 14 cities and the County adopt & commit to implementation Over 50 Housing and Service Providers endorse Plan It called for systems change and working together in new ways EveryOne Home, the organization is established to coordinate implementation 4

5. The announcement of HPRP funds brought the community of stakeholders together to plan our approach looking at: Data from our own county Best practices across the country HUD notice Decided to create a single countywide program with one entry point & one set of rules HPRP: 1st major EH Initiative 5

6. HPRP EveryOne Home facilitated program design work with jurisdictional grantees and other stakeholders including Social Services who contributed TANF ECF $ Providers were selected in August to operate the 7 regional Housing Resource Centers The Priority Home Partnership is born 6

7. Implementation & Learning Community Priority Home Partnership is governed by an Implementation and Learning Community Coordinated by EveryOne Home it includes: Jurisdictional Grantees Non-profit Executive Directors Program Directors Direct Line staff Shared Commitments To refining and improving program as we go Collecting quality data and using it to drive changes All members are partners in making the program its best 7

8. ILC Structure Very Informal Full ILC meets monthly Case Managers hold bi-monthly training and TA sessions. Jurisdictional grantees meet as needed to address compliance and grant management issues Regional HRC teams also meet regularly Work groups get formed to solve problems or develop policy/procedures Changes in assessment tool to target more deeply Develop shelter in-reach strategies for rapid rehousing 8

9. ILC Communication Between meetings Communicate using a Google group 86 members 94 files including all policies procedures and forms used in program Messages posted using following headings: Policy—for everybody including EDs and Grantees Resources—things that will help clients for Case Managers HMIS—directions for anyone doing data collection and entry Ask ILC—range from help with a client issue to a policy clarification Meeting—announcements of meetings and trainings 9

10. Issues the ILC is addressing Missing Persons Showed up in data reports on numbers screened at 211 vs numbers enrolled for services at HRC Researching reasons people are not getting served If many not eligible could lead to revised screening If many not contacted in time leads to streamlining intake procedures 10

11. Issues the ILC is addressing Refining our targeting/Predicting Success Ongoing discussions about factors that predict success: e.g. rental history and income Using data collected at intake, reassessment, and exit to look at the housing stability of households with different scores on income and rental history Group committed to using HMIS data to drive decisions not just anecdotal experience 11

13. Commit to collecting and using data to shape and improve program

14. Create peer to peer forums and cross sector forums: e.g. case manager trainings and the ILC