Shelter diversion by Ed Boyte from 6.5 Maximizing System Effectiveness through Homelessness Prevention from the 2013 National Conference on Ending Homelessness
Rapid Re-Housing with DV Survivors: Approaches that Work by Kris Billhardt from the workshop Providing Rapid Re-housing for Victims of Domestic Violence at the 2014 National Conference on Ending Homelessness.
Campus Assaults- Why Universities should strive to prevent gender based viole...Shahla Khan
Why Campus assaults are a universities worst nightmare?
•Students become victims and secondary victims
•Threat to reputation and ranking
•Academic performance decreases
•Expensive lawsuits
•Downfall in admissions due to perceived unsafe campus environment
Rapid Re-Housing with DV Survivors: Approaches that Work by Kris Billhardt from the workshop Providing Rapid Re-housing for Victims of Domestic Violence at the 2014 National Conference on Ending Homelessness.
Campus Assaults- Why Universities should strive to prevent gender based viole...Shahla Khan
Why Campus assaults are a universities worst nightmare?
•Students become victims and secondary victims
•Threat to reputation and ranking
•Academic performance decreases
•Expensive lawsuits
•Downfall in admissions due to perceived unsafe campus environment
A Community Approach to Sexual Violence Prevention: Affirmative Consent and B...MSCSA
Sexual violence is a pervasive issue on college and universities campuses. Research suggests every 98 seconds another American is sexually assaulted and that sexual violence is more prevalent on college campuses compared to other crimes (RAINN, 2018). Multiple measures must be taken through policy development, advocacy, and education to address this significant problem. In this session, the presenters will discuss the recent change made to the Minnesota State sexual violence policy to affirmative consent and how proactive bystander intervention training can engage others in the fight against sexual violence.
Presentation by Ph.D. Ab Currie, Canadian Forum on Civil JusticeOECD Governance
Presentation from the OECD Roundtable on Equal Access to Justice, Latvia, 2018. For more information see: http://www.oecd.org/gov/equal-access-to-justice-oecd-expert-roundtable-latvia-2018.htm
Slides presented May 11, 2011 at the live webinar titled Elder Abuse, Neglect and Exploitation and presented by Dr. Paula Kupstas and Lisa Furr (discussion moderated by Dr. Ayn Welleford) - view the full recording at www.alzpossible.org
This session will share tips on how to reach various underserved victim populations successfully, provide information to more comprehensively understand cultural issues and barriers, and to help these victim populations apply for and receive victim services and benefits.
Introduction To Restorative Approaches In Organisationsdpcdsb
Restorative Approaches inspired by the philosophy and practices of restorative justice , which puts repairing harm done to relationships and people over and above the need for assigning blame and dispensing punishment.
Negotiating under the shadow of domestic violence - Rachel FieldResolution Institute
There is now a greater awareness of the prevalence of family violence in family law matters generally and in FDR processes specifically. The dynamics resulting from a history of family violence can severely compromise the safety and efficacy of outcomes reached through FDR. In 2010 a model of mediation was piloted by the Federal Attorney-General's Department that was designed specifically to support the achievement of safe outcomes in matters with a history of family violence. This presentation discusses learning from that pilot and from the evaluation of the pilot.
According to the US Department of Justice, crimes against people with developmental disabilities doubled between 2009 and 2012. Molly Kennedy, Chairperson of the CA State Council on Developmental Disabilities, was a presenter at the recent TASH conference.
http://conference.tash.org/sessions/abuse-of-persons-with-disabilities-a-silent-epidemic/
A Community Approach to Sexual Violence Prevention: Affirmative Consent and B...MSCSA
Sexual violence is a pervasive issue on college and universities campuses. Research suggests every 98 seconds another American is sexually assaulted and that sexual violence is more prevalent on college campuses compared to other crimes (RAINN, 2018). Multiple measures must be taken through policy development, advocacy, and education to address this significant problem. In this session, the presenters will discuss the recent change made to the Minnesota State sexual violence policy to affirmative consent and how proactive bystander intervention training can engage others in the fight against sexual violence.
Presentation by Ph.D. Ab Currie, Canadian Forum on Civil JusticeOECD Governance
Presentation from the OECD Roundtable on Equal Access to Justice, Latvia, 2018. For more information see: http://www.oecd.org/gov/equal-access-to-justice-oecd-expert-roundtable-latvia-2018.htm
Slides presented May 11, 2011 at the live webinar titled Elder Abuse, Neglect and Exploitation and presented by Dr. Paula Kupstas and Lisa Furr (discussion moderated by Dr. Ayn Welleford) - view the full recording at www.alzpossible.org
This session will share tips on how to reach various underserved victim populations successfully, provide information to more comprehensively understand cultural issues and barriers, and to help these victim populations apply for and receive victim services and benefits.
Introduction To Restorative Approaches In Organisationsdpcdsb
Restorative Approaches inspired by the philosophy and practices of restorative justice , which puts repairing harm done to relationships and people over and above the need for assigning blame and dispensing punishment.
Negotiating under the shadow of domestic violence - Rachel FieldResolution Institute
There is now a greater awareness of the prevalence of family violence in family law matters generally and in FDR processes specifically. The dynamics resulting from a history of family violence can severely compromise the safety and efficacy of outcomes reached through FDR. In 2010 a model of mediation was piloted by the Federal Attorney-General's Department that was designed specifically to support the achievement of safe outcomes in matters with a history of family violence. This presentation discusses learning from that pilot and from the evaluation of the pilot.
According to the US Department of Justice, crimes against people with developmental disabilities doubled between 2009 and 2012. Molly Kennedy, Chairperson of the CA State Council on Developmental Disabilities, was a presenter at the recent TASH conference.
http://conference.tash.org/sessions/abuse-of-persons-with-disabilities-a-silent-epidemic/
Dr Simon Duffy talked to folk at TMG Wisconsin about the importance of the idea of equal citizenship for all and what this means in practice. He explored best practice in self-directed support and how to help people advance their own citizenship through the use of the keys to citizenship.
Presentation on Housing First & justifications (to be developed with this organizations help) for taxpayer & government funding savings from the proposed solution!
2017 Ohio Family Care Association (OFCA) Resource Family ConferenceWendi Turner
It is time to talk, connect and build a better future for Ohio adoptive, foster, kinship and primary families
Join us for our 41st annual resource family conference June 16-17, 2017! Attended by over 150 resource families and leaders in Ohio’s child welfare and juvenile justice agencies, the conference is designed to connect, educate and build meaningful collaborations between people who share similar experiences. Out of this 2 day exchange of ideas, thoughts and information we will discover what we can do together that we cannot do alone.
Having long put such documents together internally the Chief Officer was looking to for a different and more professionally put together document. This is the final published version.
CHAPTER ONE Introduction to Case ManagementSurviving and Thrivin.docxtiffanyd4
CHAPTER ONE Introduction to Case Management
Surviving and Thriving as a Case Manager
Ellen
The agency I work for is located in the northwestern United States. We serve all age ranges. It is a community mental health center. The center has several different campuses across the county. I believe they serve around 18,000 people: children, adults and older adults. And the programs that they offer are quite extensive. They have counseling services, forensic services, housing and rehabilitation, case management, intensive case management, and then different psycho-educational sorts of things they do as a group. I had two positions within the agency. It is not unusual to stay in an agency and assume a new position.
At first I worked for a program that provided extended support and we provided intensive case management to adults and older adults who were chronically mentally ill. So I worked with a lot of folks who had psychotic disorders and anxiety and depression that were living mostly in adult family homes in the community, which are small residential facilities. They have twenty-four–hour care within the homes and so my role as a case manager was to go to those homes a few times a week to do just case management things.The case manager's job is to make sure clients are thriving in their environment, and everyone is safe and healthy.
I worked in that position for about two years and I carried a caseload of between 20 and 30 people at any given time. We spent a lot of time traveling between houses. And then with the shifts in the budget, I transferred to a different position. I worked in one of the adult community support clinics in the south side of the county. At that particular clinic I was a case manager. Most of our clients would come to us. These clients were more capable of managing public transportation in order to make it to appointments, but they were still very much mentally ill. They had other marginalizing sorts of issues: housing issues, financial issues.
· —Permission granted from Ellen Carruth, 2012, text from unpublished interview
In this agency we focus on meeting the needs of individuals and their families. The individuals, our clients, have difficult medical diagnoses and our goal is to allow them to live in their homes. In additional, all of our clients have other needs, reflecting social, educational, financial, and other family concerns. Meeting these multiple needs requires service coordination. We provide services that meet the specific needs of each client. And we involve the client and the families in service delivery. Coordination and integration support the management process. Sometimes professionals working in mental health and developmental disabilities do not understand how to work together to serve a single client. We provide the bridge.
· —Case manager, children's services, New York, NY
The agency I work for helps adolescent females. It would be difficult to describe the average client. Our clients come from var.
This presentations by Carl Falconer is from the workshop 3.03 Implementing Effective Governance to End Homelessness from the 2015 National Conference on Ending Homelessness.
Effective governance sets the tone for a systemic focus on ending homelessness. Speakers will discuss the essential elements of effective governance, including managing and measuring performance and right-sizing the crisis response system through resource allocation.
Slides from a presentations by Cynthia Nagendra of the National Alliance to End Homelessness from a webinar that originally streamed on Tuesday, April 7, 2015 covering steps one and three of the Alliance's "5 Steps for Ending Veteran Homelessness" document.
"Housing First and Youth" by Stephen Gaetz from the workshop 4.6 Housing and Service Models for Homeless Youth at the 2014 National Conference on Ending Homelessness.
Frontline Practice within Housing First Programs by Benjamin Henwood from the workshop 5.9 Research on the Efficacy of Housing First at the 2014 National Conference on Ending Homelessness.
Non-chronic Adult Homelessness: Background and Opportunities by Dennis Culhane from the workshop 1.7 Non-Chronic Homelessness among Single Adults: An Overview at the 2014 National Conference on Ending Homelessness
California’s Approach for Implementing the Federal Fostering Connections to Success Ac by Lindsay Elliott from
5.8 Ending Homelessness for Youth Aging Out of Foster Care at the 2014 National Conference on Ending Family and Youth Homelessness.
Family Reunification Pilot, Alameda County, CA from the work shop 6.1 Partnering with Child Welfare Agencies to End Family Homelessness at the 2013 National Conference on Ending Homelessness.
Improving Homeless Assistance Through Learning Collaboratives by Elains De Coligny and Kathie Barkow from the 2013 National Conference on Ending Homelessness
"Evaluating Philadelphia’s Rapid Re-Housing Impacts on Housing Stability and Income," by Jamie Vanasse Taylor Cloudburst and Katrina Pratt-Roebuck from the 2013 National Conference on Ending Homelessness/.
A Triage Tool for Homeless Youth: Proposed Items and Method by Eric Rice from the workshop 2.5 Research on Homeless Youth at the 2013 National Conference on Ending Youth Homelessness
More from National Alliance to End Homelessness (20)
2. Cuyahoga County
Northeast Ohio
1.2 Million people
Largest city is Cleveland
Contains 60 cities, villages and townships
Median household income $43,603
Median family income $58,631.
About 10% of families and 13% of the
population is below the poverty line.
3. Cleveland
Population is now just under 400,000
Most clients come from Cleveland and from the
older, inner-ring suburbs.
Median income is $24,687.
Median gross rent is $605.
Fairly soft housing market -- many doubles
owned by individuals.
Finding decent units and passing inspections –
especially for lead paint -- can be a challenge
due to older housing stock.
4. Homeless Services
Major funding is through the county and city Office
of Homeless Services.
Within last few years -- under HPRP -- shelters
have begun to work though Coordinated Intake
(CI) for all their beds.
Most shelters are faith-based – only a few decline
public funds and don’t fully participate in CI.
The county has several large community
foundations that fund services (Cleveland, Gund,
Sisters of Charity).
5. Coordinated Shelter (CI) Intake
CI is for those seeking a shelter bed – it is not
general help for those facing a housing crisis.
We have 211/First Call for Help – they refer those at
risk of homelessness to appropriate (and scarce)
resources.
211 only sends those who need a shelter bed to CI.
Single men go to CI at the men’s shelter.
Families (M, F or MF headed) and women go to
the other CI spot at the single women’s shelter.
Staffed 5 days, 7am -7pm. Weekends 9pm-5pm.
6. Coordinated Intake: Assessment, Planning, Linkage
FRONT LINE SERVICE, formerly Mental Health
Services, runs CI, working closely with Diversion /
CMC and the areas shelters.
HOUSING BARRIER ASSESSMENT
- Rental History, History of Homelessness, Income,
AOD, MH, Family Size, Legal, Work history, etc.
HOUSING PLANS – Charting a path to housing –
plans follow residents to shelters if not diverted.
LINKAGES
- Behavioral Health
- Child Welfare, Invest in Children, etc.
NEXT STOP IS Cleveland Mediation Center for
Diversion
7. Cleveland Mediation Center
Programs include:
mediation and conflict resolution training,
neighborhood, community mediation
homeless prevention intervention and
mediation for Veterans &
a homeless diversion program in the shelters.
CMC promotes just and peaceful community in
Northeast Ohio by honoring all people, building
their capacity to act, and facilitating opportunities
for them to engage in conflict constructively.
7
8. Current Diversion Work in the Shelters
1. Help persons determine if it’s possible for them to
stay anywhere else that’s safe, other than a shelter.
This could be temporary or permanent.
2. We have funds for local and Greyhound bus
tickets, food, grocery & gas station gift cards, or
utility assistance that can be used to help persons
stay with friends or family.
Use ESG funds for back rent or 1st month’s rent &
deposit.
Most persons we see have been doubled up – staying
temporarily with friends or family.
9. When the doubled up situation becomes
unmanageable persons come to the shelter.
Some families may only be able to stay where they
were temporarily. If they need their own place –
and they can afford to pay rent – we help them
locate a unit, inspect and assist with 1st months
rent/dep. while they stay with in a safe place
w/friends or family.
Even those options that were off-limits may
become an option once it’s known we can assist
with permanent housing.
Those undiverted immediately return to CI for a
shelter bed. County shelters everyone in need.
10. Latest Stats, 9 months, Oct ‘12 – June ‘13
Single men
Saw 1047 (Ave. 116 month)
Diverted 203 (23/mth)– or 19% Diversion Rate
73 Received Financial Assistance (8/mth)
Single women
Saw 150 (17/mth)
Diverted 40 (4.5/mth) – or 27% Diversion Rate
24 Received Financial Assistance (2.7/mth)
Families
Saw 1758 (195/mth)
Diverted 565 (63/mth) – or 32% Diversion Rate
233 Received Financial Assistance (26/mth)
11. CMC Diversion Staff
Cover same hours as CI:
7am-9pm M-TH, 7-7 Friday, 9-5 Sat and Sun
Two and 1/2 full-time in each shelter (i.e. 5
diversion workers)
One F.T. Program Manager
Assistant Director at about 1/3 time
Interviewing and hiring the right people is key.
We now expect well-qualified people to apply
and not be quite the right fit.
Current staff are interviewed by job candidates.
12. Conflict Resolution Approach
Based on Transformative Mediation Theory
Homelessness is a crisis – and CMC asserts that
like in conflict, persons in crisis are less able to
clearly think through problems and advocate for
themselves than they are when not in crisis.
So as in conflict, we first listen and validate their
experience – as our mission says, honoring all
people, building their capacity to act.
Client-centered. We don’t assume what people
need, we help them articulate their needs.
13. •We use a strength-based approach – helping
clients identify and mine strengths, successes and
resources they’ve used in the past to help them
with this bout of homelessness.
•Consistent with CMC mission of honoring,
validating and building persons’ capacity to act, we
are non-judgmental.
•We support and trust that persons want to
succeed, have done so previously and help them tap
into their own strengths and past successes to help
them with their current situation.
14. Successes
Our staff. After an early hire -- who had shelter
and mediation background didn’t work out -- we
broadened our search. We emphasized candidates’
beliefs and attitudes, and had them demonstrate
their skills in the shelters during the interview
process with our staff providing crucial feedback.
Evidence-based tracking via HMIS Service Point
has been helpful in showing what has worked.
Our goal is to divert 25% of clients entering
shelter.
15. Instituting a Diversion Program at your Agency
CMC is happy to talk to you about setting up – or
greatly enhancing – diversion.
Please feel free to email or call Ed Boyte about
helping with implementing, hiring and training staff
(including submitting a proposal for grant funding).
Ed Boyte, Cleveland Mediation Center
Eboyte@clevelandmediation.org
216-621-1919, ext. 103 or 216-513-3604.