Background and professional experience of Wendy

1. TAN SIEW INN WENDY
In Summary
Organization Development Consultant, Psychologist and Trainer with more
than 10 years of experience.
Education
Graduated with Masters of Science in Organization Development from
Pepperdine University, United States in 2004.
Dissertation: Return of Investment of Leadership Development Program.
Graduated with 2nd Upper Honours in Psychology from National University of
Singapore in 1997.
Master practitioner in Neuro-linguistic Programming by Australasian Institute
of NLP.
My Values
Authenticity, partnership, adventure, doing good work.
Work Experience
Singapore Police Force, Police Psychological Services Division
Psychologist, 1997 – 2001
Provided services in the areas of employee engagement, personnel selection
(using psychometric instruments and assessment centres), management
consulting, critical stress debriefing, career development and counselling.
Designed and conducted workshops in stress management, emotional
resilience and counselling skills. Attended six-month attachment at Institute
of Mental Health under the supervision of a clinical psychologist.
GlaxoSmithKline
Internal Organization Development Consultant, 2001 - 2004
Provided organization development consulting and training in the areas of
culture integration, change communications, organization redesign,
leadership development. Realigned HR systems, e.g. recruitment,
orientation, performance management, retention strategies to the new
organization. Developed and conducted leadership development programs for
top management to factory level staff. Coached leaders as a follow-up to a
leadership development program.

2. Flame Centre
Founding Partner, 2004 to present
Specializes in the use of ideas and methodologies such as Appreciative
Inquiry, Conversations for Change, partnership to design and deliver training
workshops and OD interventions. Consulted in a range of projects to improve
individual and team performance. Designed interventions to increase morale,
sales, team collaboration, customer service, personal leadership. Partnered
with clients to manage changes in their organizations, such as change of
business strategy and employee engagement. Accredited trainer in Flawless
Consulting skills and conducted Appreciative Inquiry workshops with
Singapore Institute of Management.
Civil Service Consulting Group
Associate Psychologist. 2005 to present
Served as psychologist to assess applications for the Public Service
Commission scholarships using behavioural interviews and psychometric
profiles (personality and ability tests).
Performance Consulting International
Senior consulting associate (part-time), 2007 to present
Worked as assessor in development centres to assess potential, strengths
and weaknesses of managers. This involved keen behavioural observations
and interpretations of psychometric instruments. Similar with learning styles
profile.
Community work
AWARE
Instructional Designer and trainer, 2006 to present
Designed workshops in areas such as sex education and healthy body image
for teenagers. Developed instructional guide and trained trainers to deliver
these workshops.
Beautiful People
Volunteer, 2007 to present
Developed training workshops to equip new mentors with skills to befriend
and mentor teenage girls. This also involved raising awareness of their
values, beliefs and perspectives to enable them to be more neutral (vs.
judgmental) and resilient in mentoring for the long term. Designed and
developed annual strategic planning involving management, volunteers and
stakeholders.

3. Published Articles
"HR as Strategic Partners to the Line" in Sep/Oct 2006 issue of HUMAN
CAPITAL, a Singapore Human Resources Institute magazine.
“Appreciating Engagement” in Jun/Jul 2007 issue of Today’s Manager, a
Singapore Institute of Management magazine.