This syllabus outlines an integrated marketing finance course that will be held on Thursdays from 6:10-8:45 PM. The instructor is Joshua Rockoff and students will learn key financial concepts and metrics used to plan, analyze, and manage marketing programs. They will conduct hands-on exercises in areas like budgeting, break-even analysis, and calculating customer lifetime value. Assessment includes quizzes, a midterm, group project, and final exam. The course aims to provide students experience applying financial analysis to real-world marketing scenarios.
IMC 610 Integrated Marketing Communication Plan for KmartStephanie Marchant
Integrated Marketing Communications plan for Kmart. The target audience of female shoppers between the ages of 18 and 45 is the focus of the proposed campaign and a great deal of research has been completed to identify and utilize Kmart’s strengths, weaknesses, opportunities and threats to prepare a plan most beneficial to the organization. Objectives and tactics have been designed to fall in line with Kmart’s mission and values. This detailed plan includes marketing, creative, media, and public relations strategies, as well as direct marketing and sales promotions suggestions. A comprehensive budget and media plan flowchart map out the campaign and the proposed measurement and evaluation plan will assess the campaign upon completion.
IMC 610 Integrated Marketing Communication Plan for KmartStephanie Marchant
Integrated Marketing Communications plan for Kmart. The target audience of female shoppers between the ages of 18 and 45 is the focus of the proposed campaign and a great deal of research has been completed to identify and utilize Kmart’s strengths, weaknesses, opportunities and threats to prepare a plan most beneficial to the organization. Objectives and tactics have been designed to fall in line with Kmart’s mission and values. This detailed plan includes marketing, creative, media, and public relations strategies, as well as direct marketing and sales promotions suggestions. A comprehensive budget and media plan flowchart map out the campaign and the proposed measurement and evaluation plan will assess the campaign upon completion.
As a brand strategist and content marketing specialist, my clients hire me to be their brand champion and creative problem solver.
I am a highly-motivated, energetic, tech fluent, and passionate print and digital creator who works across multiple verticals including: interior design, home, healthcare, lifestyle, fashion, beauty, luxury, social good, automotive, ecommerce, technology, non-profit and education.
My work has been published in Yoga Journal, National Geographic, HGTV, Lonny, Better Homes and Gardens.
I’ve consulted on million dollar marketing programs, worked with Fortune 500 brands, and appeared as an influencer and brand expert for the New York Design Center, BRIDES Magazine, HGTV, Restoration Hardware, and The Architectural Home Show.
Individual Project for capstone marketing concentration at Babson College
Official Title:Life’s a Party for Lilly Lovers: Growing & Strengthening Loyal Brand Communities with New Product Offerings
Spring 2013
Nestlé the infant formular controversyEric Nhan Le
Most of the charges against infant formulas focus on the issue of discouraged breast feeding among Third World mothers and have led to misuse of the products, thus contributing to infant malnutrition and death....
In the new economy, Brand Love is the new currency, with marketing shifting to building big ideas, leveraging purpose-driven stories that are in the moment, creating consumer experiences that people talk about, managing ubiquitous purchase moments all helping to steer the brand’s reputation. Marketing has to focus on creating a brand reputation with consumers, and equally creating an organizational culture that reflects the brand’s soul. Instead of shouting your message at every consumers, the best brands confidently whisper to those most motivated by what they do, who then scream with influence to their friends. In the new world, the best brands now fight for a place in the minds and hearts of consumers.
This presentation has identified strategic goals and directions at Mcdonald as a case study, also included the details explanation of the objectives of each strategic goals
As a brand strategist and content marketing specialist, my clients hire me to be their brand champion and creative problem solver.
I am a highly-motivated, energetic, tech fluent, and passionate print and digital creator who works across multiple verticals including: interior design, home, healthcare, lifestyle, fashion, beauty, luxury, social good, automotive, ecommerce, technology, non-profit and education.
My work has been published in Yoga Journal, National Geographic, HGTV, Lonny, Better Homes and Gardens.
I’ve consulted on million dollar marketing programs, worked with Fortune 500 brands, and appeared as an influencer and brand expert for the New York Design Center, BRIDES Magazine, HGTV, Restoration Hardware, and The Architectural Home Show.
Individual Project for capstone marketing concentration at Babson College
Official Title:Life’s a Party for Lilly Lovers: Growing & Strengthening Loyal Brand Communities with New Product Offerings
Spring 2013
Nestlé the infant formular controversyEric Nhan Le
Most of the charges against infant formulas focus on the issue of discouraged breast feeding among Third World mothers and have led to misuse of the products, thus contributing to infant malnutrition and death....
In the new economy, Brand Love is the new currency, with marketing shifting to building big ideas, leveraging purpose-driven stories that are in the moment, creating consumer experiences that people talk about, managing ubiquitous purchase moments all helping to steer the brand’s reputation. Marketing has to focus on creating a brand reputation with consumers, and equally creating an organizational culture that reflects the brand’s soul. Instead of shouting your message at every consumers, the best brands confidently whisper to those most motivated by what they do, who then scream with influence to their friends. In the new world, the best brands now fight for a place in the minds and hearts of consumers.
This presentation has identified strategic goals and directions at Mcdonald as a case study, also included the details explanation of the objectives of each strategic goals
How to gather the right evidence to demonstrate the business value of learningDr. Regis P. Chasse, MBA
For many years, we could proudly report the cost of learning (cost per learning hour, the ratio of L&D professionals per 1000-employee, or how many people our high-priority programs reached); however, it was very difficult to demonstrate the actual value of learning to the business.
After years of focused efforts, we now use a pragmatic and cost-effective approach to measure the business impact of learning. This document covers:
• The pillars of our effectiveness evaluation framework
• Moving the conversation with stakeholders from cost to value
• Developing a pragmatic measurement approach for a learning program: challenges to expect and goals to set
THE ROI DILEMMA: MEASURING RESULTS OF YOUR LEARNING PROGRAMSHuman Capital Media
Significant resources are being allocated to training and development across most organizations, but many companies still find themselves unsure of results. The return on investment formula is a financial calculation, but learning is a human behavior and needs a human calculation. L&D can’t prove ROI using the same methods other parts of the business do. So how can L&D professionals prove investments in employee development actually produce results?
In this webcast Karen Hebert-Maccaro, Chief Content Officer at O’Reilly will:
Explain why ROI needs to be redefined for learning initiatives and the narrative shifted from causation to correlation.
Discuss how to correlate learner engagement with other important organization metrics to tell an important story about the value of L&D investments.
Show you how to leverage Kirkpatrick’s model of assessment and create a targeted strategy around level three and four assessments.
Provide guidance on how to talk with your business leaders and other stakeholders about learning and argue “table stakes not sweepstakes”.
MITS6004:Enterprise Resource Planning
MITS6004
Enterprise Resource Planning
Assignment 2
Research Study
March 2020
MITS6004:Enterprise Resource Planning
Research Study
Assignment 2 - Research Report - 10% (Due Session 8) Individual Assignment
For this component you will be required to analyze a case study of an organization and write
a report on it on a recent academic paper on a topic related to ERP implementation on any
organization. Some possible topic areas include but are not limited to:
• Digital Transformation
• An analysis of success and failure factors for ERP Systems in Engineering and
Construction Firms.
• System Integration Challenges
• Project Management methodologies
• Securing an ERP implementation
• Web based ERP Systems
• Promise and Performance of ERP
• Critical success factors for ERP Implementation in a company
• Role of management in designing enterprise systems integration
• Risk areas found in ERP Implementation
• IoT and ERP
• Supply chain planning and Execution
• Warehouse Management
• Data Intelligence for Enterprise AI
The paper you select must be directly relevant to one of the above topics or another topic
and be related to ERP or Software Engineering. The paper must be approved by your lecturer
and be related to what we are studying this semester in Enterprise Resource Planning. The
paper can be from any academic conference or other relevant Journal or online sources such
as Google Scholar, Academic department repositories, or a significant commercial company
involved in research such as IBM etc. All students must select a different paper. Thus, the
paper must be approved by your lecturer before proceeding. In case two students are wanting
to present on the same paper, the first who emails the lecturer with their choice will be
allocated that paper. Please note that popular magazine or web-site articles are not academic
papers.
A grade of 10% of the Units mark will be awarded for your presentation and your participation
in other student presentations. You are to prepare a set of powerpoint slides for your
presentation. If you do not participate in at least 70% of other student’s presentations, you
will forfeit a significant proportion of the marks for this component.
MITS6004:Enterprise Resource Planning
Note: if class numbers are large the presentations may be organized into groups, but students
will still all need to select their own individual paper for Assignment 2. In the case where
presentations are arranged in groups each group can decide which students’ paper will be
used for the presentation.
The presentations will occur in sessions 5-12 on the academic calendar for the semester and
the order of presentations will be by arrangement, but these will be evenly spread over those
sessions.
What to Submit.
For this component you will write a report or critique on the paper yo.
MITS6004:Enterprise Resource Planning
MITS6004
Enterprise Resource Planning
Assignment 2
Research Study
March 2020
MITS6004:Enterprise Resource Planning
Research Study
Assignment 2 - Research Report - 10% (Due Session 8) Individual Assignment
For this component you will be required to analyze a case study of an organization and write
a report on it on a recent academic paper on a topic related to ERP implementation on any
organization. Some possible topic areas include but are not limited to:
• Digital Transformation
• An analysis of success and failure factors for ERP Systems in Engineering and
Construction Firms.
• System Integration Challenges
• Project Management methodologies
• Securing an ERP implementation
• Web based ERP Systems
• Promise and Performance of ERP
• Critical success factors for ERP Implementation in a company
• Role of management in designing enterprise systems integration
• Risk areas found in ERP Implementation
• IoT and ERP
• Supply chain planning and Execution
• Warehouse Management
• Data Intelligence for Enterprise AI
The paper you select must be directly relevant to one of the above topics or another topic
and be related to ERP or Software Engineering. The paper must be approved by your lecturer
and be related to what we are studying this semester in Enterprise Resource Planning. The
paper can be from any academic conference or other relevant Journal or online sources such
as Google Scholar, Academic department repositories, or a significant commercial company
involved in research such as IBM etc. All students must select a different paper. Thus, the
paper must be approved by your lecturer before proceeding. In case two students are wanting
to present on the same paper, the first who emails the lecturer with their choice will be
allocated that paper. Please note that popular magazine or web-site articles are not academic
papers.
A grade of 10% of the Units mark will be awarded for your presentation and your participation
in other student presentations. You are to prepare a set of powerpoint slides for your
presentation. If you do not participate in at least 70% of other student’s presentations, you
will forfeit a significant proportion of the marks for this component.
MITS6004:Enterprise Resource Planning
Note: if class numbers are large the presentations may be organized into groups, but students
will still all need to select their own individual paper for Assignment 2. In the case where
presentations are arranged in groups each group can decide which students’ paper will be
used for the presentation.
The presentations will occur in sessions 5-12 on the academic calendar for the semester and
the order of presentations will be by arrangement, but these will be evenly spread over those
sessions.
What to Submit.
For this component you will write a report or critique on the paper yo ...
2015.09.03 INTG1-GC-1030, Finance for Marketing Decisions - Rockoff
1. SYLLABUS
Fall 2015
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FINANCE FOR MARKETING DECISIONS
Division of Programs in Business
Master of Science Integrated Marketing
Course # INTG1-GC 1030, Section #015
3 units
Course schedule: Thursdays from 6:10 PM to 8:45 PM (except Thursday, November 26th
, 2015)
Room: #419
INSTRUCTOR INFORMATION
Instructor: Joshua Rockoff
E-mail: jr4417@nyu.edu OR rockoffjoshua@gmail.com
Phone: +1 (917) 267-2057
Office hours: By Appointment
Bio: Joshua Rockoff is a serial Entrepreneur, Digital, Omnichannel, and E-Commerce expert
who’s spent the past 21 years building, managing, strategizing, and advising direct-to-consumer
businesses, wholesalers, private equity, investors, and governments on their Omnichannel, E-
Commerce and digital marketing initiatives. His experience is far-ranging, working in a variety of
startup, growth and turn-around situations, whose responsibilities include strategy, planning,
finance, implementation, and management. Having worked in the trenches in day-to-day roles
as an executive and advisor in a diverse set of brands, retailers, and wholesalers, his
responsibilities have included creating and formulate the strategy and plan but also understand
the details and skill sets required to create, manage and grow successful traditional and digital
businesses.
COURSE DESCRIPTION
The course covers the basic metrics, terminology, methodology, and formulas for calculating all
financial aspects of planning, managing, and analyzing marketing programs. Students will learn
how to develop a marketing profit and loss (P&L) projection, and how to analyze the P&L for the
key variables that can increase marketing success as well as the overall organization, and how
to manage marketing programs in order to set and achieve financial goals. They will conduct a
break-even analysis for a new product or service launch that includes customer acquisition, how
to compute and analyze the Marketing Allowable (allowable cost per new customer acquisition)
for a media campaign, and how to apply elements of Break-even (the quantity of sales that
result in zero earnings) and Marketing Allowable to develop the marketing budget and target key
metrics (e.g., cost per inquiry, cost per Response or Order, Cost Per Click Through, Targeted
Response Rate). Finally, students will learn how to build Cash Flow projections for a business,
develop a customer lifetime value model to project the value of relationship marketing, relative
to Net Present Value (NPV) and Customer Lifetime Value (CLTV).
2. SYLLABUS
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By studying the best practices of marketing finance, they will understand how to plan
measurable marketing campaigns and how to set the financial criteria for success, as well as
how to apply the metrics to direct and digital media, including e-commerce Websites.
Microsoft Excel will be used extensively in this class. Please ensure you have access to an
updated version along with a computer and/or tablet for use in class.
Prerequisites: None
COURSE LEARNING OBJECTIVES
Through successful completion of this course, students will have had hands-on experience with:
• Budget Planning with the Profit & Loss Statement (P&L)
o Revenue and cost forecasting
o Fixed versus variable costs
o Marketing and customer-acquisition cost development
o Managing the P&L for maximum effectiveness
o Analyzing cash flow
• Break Even and Cost Per Customer Calculations
o Break-even analysis
o Calculating response rate, dollar sales, and average order value
o Calculating the marketing allowable
o Calculating and applying Cost Per Customer metrics
• Profit and Customer Equity Models
o Return on Promotion Investment (ROPI)
o One Year, Three Year, Five Year Value analyses
o Customer flow
o Cash flow
o Discount Rate
o Net Present Value (NPV)
o Customer Life Time Value (CLTV)
o Return on Investment (ROI)
o Earnings Before Interest, Taxes, Depreciation & Amoritization (EBITDA)
Methods for Assessing the Expected Learning Outcomes
• Participation in class discussion:
o Reading assignments
o Homework assignments
o Daily topics, as assigned
• Individual and group case-study presentations
• A Midterm and a Final Exam
• Group final project
READINGS
Required Readings:
Your weekly reading assignments will be the NY Times Business Section and the Wall Street
Journal. Quizzes and class participation will be primarily based on readings. Please be prepared
in each class to answer the following:
3. SYLLABUS
Fall 2015
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• Explain what the article is about
• Why did the executive(s) take the action that they did
• Do you believe it was correct decision, and
• Put yourself in the shoes of the CEO, if you were the CEO, how would you approach the
situation?
In your group project we will start up several businesses. Teams will be formed. Each business
team will be asked to prepare and make a short presentation of your business ‘pro formas’. The
class will serve as a panel of prospective investors. Will anyone invest? If so, will your team
accept their offer?
Required Readings:
• New York Times Business Section = http://www.nytimes.com/business
• Wall Street Journal = http://www.wsj.com
• Seeking Alpha = http://www.seekingalpha.com
Reference Readings:
MARKETING WEBSITES
• AdWeek: www.adweek.com
• BrandWeek: www.brandweek.com
• Marketing Vox: www.marketingvox.com - suggested reading every day, for digital marketing
• eMarketer www.eMarketer.com - for latest research and data
• AdRants: www.adrants.com - for an irreverent view of marketing
• Marketing Sherpa: www.marketingsherpa.com. Register online for this.
• Internet Retailer: www.internetretailer.com
FINANCE WEBSITES
• Financial Times of London: http://www.ft.com/home/uk
• Investor’s Business Daily: http://www.investors.com/default.htm
• Bloomberg (Website and magazine): http://www.bloomberg.com/ and
http://www.businessweek.com/
• The Economist: http://www.economist.com/
• Seeking Alpha website: http://seekingalpha.com/
• Yahoo Finance website: http://finance.yahoo.com/
• Securities and Exchange Commission - EDGAR database website:
http://www.sec.gov/edgar/searchedgar/companysearch.html
COURSE REQUIREMENTS
Course Assignments, Projects, and Examinations
Course work will consists of in-class and homework assignments designed to aid understanding
of concepts discussed in class and to enhance the student’s ability to apply the concepts to real-
4. SYLLABUS
Fall 2015
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world or hypothetical situations. The aim of assigned homework is to help students master the
concepts and calculations covered in class.
There will be two exams; a midterm and a final in which students will apply their learning to
solving problems. Before each, there will be review assignments.
The group project will be a case study with a P&L Model, requiring students to apply the
principles and calculations taught in class, write up their conclusions and recommendations,
prepare a presentation with supporting financials to present to the class.
GRADING POLICY
Class attendance, preparation and discussion are expected. Unannounced short quizzes based
upon the lectures and reading will be administered. We will also have team projects, a group
presentation, and a final examination. There will be no midterm. Grades will be calculated by:
• Class Participation (includes Cases, Homework and Attendance): 15%
• Quizzes: 20%
o Quiz #1 (5%)
o Quiz #2 (5%)
o Quiz #3 (5%)
o Quiz #4 (5%)
• Midterm: 20%
• Final: 20%
• Group Project: 25%
Students receive one of the final grades below. In some cases, a numerical grade may have
been given for a test, an assignment, or project, but it is eventually converted to a letter grade
using the conversion values below. Grade changes can be made at the discretion of the
instructor. Students may appeal the final grade in accordance with the NYU SPS Grade Appeal
Process: http://www.scps.nyu.edu/academic-policies-and-
procedures.html#Grade_Appeal_Process.
Grade
A There is no A+
A = 93 - 100 = 4.0
A- = 90 - 92 = 3.7
B B+ = 87 - 89 = 3.3
B = 83 - 86 = 3.0
B- = 80 - 82 = 2.7
C C+ = 77 - 79 = 2.3
C = 73 - 76 = 2.0
5. SYLLABUS
Fall 2015
5
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C- = 70 - 72 = 1.7
F F = 69 or below = 0.0
IP Work to date was passing. IP may be granted by the
Department only in extraordinary and extenuating
circumstances. It is not given automatically but only when it is
deemed to have met the criteria and when a contract is signed
by the student, faculty, and divisional dean prior to the end of the
course. Once an Incomplete Contract is approved, a copy of
this request must be filed with the Program Department.
Students must have completed at least 50% of the course to be
considered for an IP. If the terms of the IP are not met within the
time frame stated on the contract, the grade will convert to an N
(“No Credit/Unofficial Withdrawal”) and cannot be changed or
further appealed. Students will have to retake the course to
receive a weighted grade.
IF Work to date was failing. Students must have completed at least
50% of the course to receive an Incomplete. An IF that is not
removed by the established time in the Contract becomes an F
and cannot be changed or further appealed. Students will have
to retake the course.
NOTE: A student who receives an IP/IF grade may not
simply retake a test or exam already taken. The student
must do additional new work to remove the IP/IF as outlined
in the contract. There is a grade point deduction from the
overall grade for late submission of work.
ATTENDANCE
Students are expected to attend all classes. Per University policy, excused absences are only
granted in cases of documented serious illness, family emergency, religious observance, or
civic obligation. In the case of religious observance or civic obligation, this should be reported
no later than the first week of class. Recruiting activities, job interviews and incompatible travel
plans, for example, are considered unexcused absences even if notification is given in advance.
Unexcused absences from sessions will have a negative impact on your final grade. Students
are responsible for assignments given during any absence.
Students will receive credit for attendance only when they arrive to class on time and stay to the
end of the class period. Students may enter class late or leave class early only if given
permission by the instructor and if it can be done without disrupting the class.
ACADEMIC INTEGRITY
Students are expected to quote accurately and identify the origin of citations from others, as well
as to acknowledge when ideas are dependent upon concepts developed from other sources.
This process of attribution and referencing allows each individual to demonstrate how her or his
understanding and ideas relate to an existing body of knowledge—and add to it. Proper
attribution demonstrates the values of academic integrity, and systematic reflection and
6. SYLLABUS
Fall 2015
6
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intellectual development. To do otherwise and not reveal sources constitutes plagiarism.
Plagiarism is a form of academic dishonesty.
Students please review NYU’s full academic integrity & plagiarism statement.
Students please review SPS Policies on Academic Integrity and the Academic Integrity
Disciplinary Procedures.
FERPA & TURNITIN
Some assignments in this course may be checked for plagiarism using Turnitin.
Review the Family Educational Rights and Privacy Act (FERPA).
STUDENTS WITH DISABILITIES
If you are a student with a disability who is requesting accommodations, please contact New
York University's Moses Center for Students with Disabilities at 212-998-4980 or
mosescsd@nyu.edu. You must be registered with the Moses Center to receive
accommodations. Additional information can be found at www.nyu.edu/csd. The Moses Center
is located at 726 Broadway on the 2nd floor.
INTERNATIONAL STUDENT SUPPORT
If you are an international student and need additional support, please visit the International
Student Support Center website.
TECHNICAL SUPPORT
Email: AskITS@nyu.edu
Contact Forum: https://www.nyu.edu/its/askits/contactus
Phone (24/7): 212-998-3333
7. SYLLABUS
Fall 2015
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COURSE OUTLINE
Class 1: Class Overview – September 3
• Overview and Discussion of Course
• Class Policies and Assessment Criteria
• Plagiarism
• Desired Outcome of the Course- Knowledge and Skills you will gain
• Why is Finance Important for Marketers?
• What are Metrics and Financial Analysis?
• Metrics used to Determine Success of Campaigns
• Discussion of Group Term Project
Classes 2 & 3: Revenue Generation and Costs – September 10 & September 17
• Revenue Generation
• Business Models
• Costs of Doing Business
• Earnings Before Interest, Taxes, Depreciation & Amoritization (EBITDA)
• Basic Integrated Marketing Terms, Formulas and Metrics
• Financial Analysis for Decision-Making
• Quizzes - #1 & #2
Classes 4, 5, & 6: Basic Accounting & Financial Reporting – September 24, October 1 &
October 8
• Basic Accounting: Accounting 101
• Forecasting & Budgeting (Pro Forma Statements)
• Basic Financial Reports
o Cash Flow
o Income Statement
• Margins & Ratios
o Balance Sheet
o Financial Statement Analysis
§ Exercises
o How to Build a P&L
o How to Finance a Business?
o Discussion of Break-even Analysis
§ Formulas
§ Exercise
§ How to use this tool
o Quiz #3 & #4 (Class 5 and Class 6)
NO CLASS – October 15
Class 7: Midterm and Term Project – October 22
• In–Class Midterm
• Term Project Discussion
Class 8: Financial Calculations – October 29
• Review Midterm
• Discount Rate
• Net Present Value (NPV)
8. SYLLABUS
Fall 2015
8
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• Time Value of Money (TVM)
Class 9 & 10: Customer Costs, Values and ROI – November 5 & November 12
• Marketing Funnel
• Cost of Customer Acquisition
• Cost of Customer Retention
• Customer Lifetime Value (CLTV)
• Return on Investment (ROI)
• Return on Marketing Investment (ROMI)
Classes 11: Role of Marketing Metrics in Financial Performance – November 19
• How do we measure Marketing Programs?
• Web metrics
• Marketing metrics
• Marketing Dashboards
• Review for Final
Class 12: Final Exam (Thanksgiving Week)
• In-class Final Exam
Class 13: Term Project Presentations
Class 14: Term Project Presentations
You MUST be PRESENT for the Term Project Presentations