MITS6004:Enterprise Resource Planning
MITS6004
Enterprise Resource Planning
Assignment 2
Research Study
March 2020
MITS6004:Enterprise Resource Planning
Research Study
Assignment 2 - Research Report - 10% (Due Session 8) Individual Assignment
For this component you will be required to analyze a case study of an organization and write
a report on it on a recent academic paper on a topic related to ERP implementation on any
organization. Some possible topic areas include but are not limited to:
• Digital Transformation
• An analysis of success and failure factors for ERP Systems in Engineering and
Construction Firms.
• System Integration Challenges
• Project Management methodologies
• Securing an ERP implementation
• Web based ERP Systems
• Promise and Performance of ERP
• Critical success factors for ERP Implementation in a company
• Role of management in designing enterprise systems integration
• Risk areas found in ERP Implementation
• IoT and ERP
• Supply chain planning and Execution
• Warehouse Management
• Data Intelligence for Enterprise AI
The paper you select must be directly relevant to one of the above topics or another topic
and be related to ERP or Software Engineering. The paper must be approved by your lecturer
and be related to what we are studying this semester in Enterprise Resource Planning. The
paper can be from any academic conference or other relevant Journal or online sources such
as Google Scholar, Academic department repositories, or a significant commercial company
involved in research such as IBM etc. All students must select a different paper. Thus, the
paper must be approved by your lecturer before proceeding. In case two students are wanting
to present on the same paper, the first who emails the lecturer with their choice will be
allocated that paper. Please note that popular magazine or web-site articles are not academic
papers.
A grade of 10% of the Units mark will be awarded for your presentation and your participation
in other student presentations. You are to prepare a set of powerpoint slides for your
presentation. If you do not participate in at least 70% of other student’s presentations, you
will forfeit a significant proportion of the marks for this component.
MITS6004:Enterprise Resource Planning
Note: if class numbers are large the presentations may be organized into groups, but students
will still all need to select their own individual paper for Assignment 2. In the case where
presentations are arranged in groups each group can decide which students’ paper will be
used for the presentation.
The presentations will occur in sessions 5-12 on the academic calendar for the semester and
the order of presentations will be by arrangement, but these will be evenly spread over those
sessions.
What to Submit.
For this component you will write a report or critique on the paper yo ...
2. MITS6004:Enterprise Resource Planning
Research Study
Assignment 2 - Research Report - 10% (Due Session 8)
Individual Assignment
For this component you will be required to analyze a case study
of an organization and write
a report on it on a recent academic paper on a topic related to
ERP implementation on any
organization. Some possible topic areas include but are not
limited to:
• Digital Transformation
• An analysis of success and failure factors for ERP Systems in
Engineering and
Construction Firms.
• System Integration Challenges
• Project Management methodologies
• Securing an ERP implementation
• Web based ERP Systems
• Promise and Performance of ERP
• Critical success factors for ERP Implementation in a company
3. • Role of management in designing enterprise systems
integration
• Risk areas found in ERP Implementation
• IoT and ERP
• Supply chain planning and Execution
• Warehouse Management
• Data Intelligence for Enterprise AI
The paper you select must be directly relevant to one of the
above topics or another topic
and be related to ERP or Software Engineering. The paper must
be approved by your lecturer
and be related to what we are studying this semester in
Enterprise Resource Planning. The
paper can be from any academic conference or other relevant
Journal or online sources such
as Google Scholar, Academic department repositories, or a
significant commercial company
involved in research such as IBM etc. All students must select
a different paper. Thus, the
paper must be approved by your lecturer before proceeding. In
case two students are wanting
4. to present on the same paper, the first who emails the lecturer
with their choice will be
allocated that paper. Please note that popular magazine or web-
site articles are not academic
papers.
A grade of 10% of the Units mark will be awarded for your
presentation and your participation
in other student presentations. You are to prepare a set of
powerpoint slides for your
presentation. If you do not participate in at least 70% of other
student’s presentations, you
will forfeit a significant proportion of the marks for this
component.
MITS6004:Enterprise Resource Planning
Note: if class numbers are large the presentations may be
organized into groups, but students
will still all need to select their own individual paper for
Assignment 2. In the case where
presentations are arranged in groups each group can decide
which students’ paper will be
5. used for the presentation.
The presentations will occur in sessions 5-12 on the academic
calendar for the semester and
the order of presentations will be by arrangement, but these will
be evenly spread over those
sessions.
What to Submit.
For this component you will write a report or critique on the
paper you chose from the topic
above listed.
You should perform a literature survey on the topic to identify
the benefits and challenges
associated with ERP implementation. Based on your literature
survey, you need to create and
submit (1) an abstract (2 pages) in IEEE format and (2) a 5-10
mins video presentation
explaining the abstract.
Your report should be limited to approx. 2000 words (not
including references). Use 1.5
spacing with a 12 point Times New Roman font. Though your
6. paper will largely be based on
the chosen article, you should use other sources to support your
discussion or the chosen
papers premises. Citation of sources is mandatory and must be
in the IEEE style.
Your report or critique must include:
Title Page: The title of the assessment, the name of the paper
you are reporting on and its
authors, and your name and student ID.
Introduction: Identification of the paper you are critiquing/
reviewing, a statement of the
purpose for your report and a brief outline of how you will
discuss the selected article (one
or two paragraphs).
Body of Report: Describe the intention and content of the
article. If it is a research report,
discuss the research method (survey, case study, observation,
experiment, or other method)
and findings. Comment on problems or issues highlighted by the
authors. Report on results
7. discussed and discuss the conclusions of the article and how
they are relevant to the topics
of this Unit of Study.
Conclusion: A summary of the points you have made in the
body of the paper. The
conclusion should not introduce any ‘new’ material that was not
discussed in the body of
the paper. (One or two paragraphs)
MITS6004:Enterprise Resource Planning
References: A list of sources used in your text. They should be
listed alphabetically by (first)
author’s family name. Follow the IEEE style.
The footer must include your name, student ID, and page
number.
Note: reports submitted on papers which are not approved or not
the approved paper
registered for the student will not be graded and attract a zero
(0) grade.
10. and Budgeting
for the
Promotional
Program
7-2
Value of Objectives
groups
of the integrated marketing communications plan
or failure
7-3
Marketing Objectives versus Integrated
Marketing Communications Objectives
Marketing objectives
11. • Identify what is to be accomplished
by the overall marketing program
• Defined in terms of specific and
measurable outcomes
• Must be quantifiable, realistic, and
attainable
Integrated marketing
communications objectives
• Statements of what various aspects
of the IMC program will accomplish
• Based on the particular
communications tasks required to
deliver the appropriate messages
to the target audience
7-4
Sales-Oriented Objectives
12. 7-5
Factors Influencing Sales
7-6
Problems with Sales Objectives
Successful implementation requires all
marketing elements to work together
• Carryover effect: Monies spent on advertising do not have
immediate impact on sales
Advertising has carryover effect
It is difficult to determine precise relationship
between advertising and sales
Do not offer much guidance for planning and
developing promotional program
2
7-7
Communications Objectives
13. onsumers pass through
three stages
7-8
Communications Effects Pyramid
• Low-level objectives, such as brand awareness, must be
accomplished before moving to higher
levels. Therefore, advertisers set their communications
objectives in relation to where the
target audience currently lies, with respect to the various blocks
of the pyramid.
• The stages at the base of the pyramid are easier to accomplish
than those toward the top, such
as trial and repurchase or regular use. Thus, the percentage of
prospective customers declines
as they move up the pyramid.
7-9
Problems with Communications
Objectives
14. objectives
what constitutes adequate levels of awareness,
knowledge, liking, preference, or conviction
7-10
Defining Advertising Goals for Measured
Advertising Results (DAGMAR)
advertising goals and objectives to measure success
or failure
than marketing factors, includes following stages
7-11
Characteristics of Objectives
15. -defined target audience
degree of change sought
present position regarding the various response
stages
accomplished
7-12
Criticisms of DAGMAR
Problems with the response hierarchy
Sales objectives
Practicality and costs
Inhibition of creativity
3
7-13
Traditional Advertising-Based View of
16. Marketing Communications
This slide can be used to discuss the traditional advertising-
based view of marketing communications, which
uses the hierarchy of response model to move consumers along
the pathway toward purchase.
Professor Don Schultz calls this inside-out planning. It focuses
on what the marketer wants to say when the
marketer wants to say it, about things the marketer believes are
important about his or her brand, in the media
forms the marketer wants to use.
An alternative approach suggested by Professor Tom Duncan is
called zero-based communications planning. It
involves determining what tasks need to be done, which
marketing communications functions should be used,
and to what extent. This approach focuses on the task to be done
and searches for the best ideas and media to
accomplish it. 7-14
Zero-Based Communications Planning
be used and to what extent
ocuses on the task to be done and searches for the
best ideas and media to accomplish
7-15
17. Conclusions on Research of Advertising
in a Recession
Source: G. Tellis and K. Tellis, “Research on Advertising in a
Recession,” Journal of Advertising Research 49, no.3 (2009),
pp. 304–27.0
7-16
Establishing the Promotional Budget
maintain competitiveness
analysis, and contribution margin
revenue generated by a brand and its total variable
costs
7-17
Marginal Analysis
18. increases sales and gross margins to a point, after
which they level off
- Assumes that sales are:
efforts
7-18
Marginal Analysis
This slide can be used to explain marginal analysis and how it
relates to the advertising budgeting process.
Profits are a result of the gross margin minus advertising
expenditures.
Using this theory to establish a budget, a firm would continue to
spend advertising dollars as long as the
revenues created by the expenditures exceeded the advertising
costs. As shown on the graph, the optimal
expenditure level is the point at which costs equal the revenues
they generate (point A).
4
7-19
Advertising Sales/Response
19. Functions
• The concave-downward function assumes that the effects of
advertising spending follow the microeconomic law of
diminishing returns. That is, as the amount of advertising
increases, its incremental value decreases. The logic is that
those with the greatest potential to buy will likely act on the
first (or earliest) exposures, while those less likely to buy
are not likely to change as a result of the advertising.
• The S-shaped response function assumes that initial outlays of
the advertising budget have little impact (range A).
However, after a certain budget level has been reached (range
B), advertising and promotional efforts begin to have
an effect, and additional expenditures result in increased sales.
When advertising expenditures enter range C,
however, incremental spending will have little additional impact
on sales.
7-20
Budgeting Approaches: Top-Down
Approaches
Affordable method
•Firm determines the amount to be spent in various areas
Arbitrary allocation
•Budget is determined by management solely on the basis of
what is felt to be necessary
Percentage-of-sales method
20. •Advertising and promotions budget is based on sales of the
product
Competitive parity method
•Budget amounts are established by matching the competition’s
percentage-of-sales
expenditures
•Clipping service: Clips competitors’ ads from local print media
ROI budgeting method
•Advertising and promotions are considered investments, and
are expected to earn a certain
return
7-21
Alternative Methods for Computing
Percentage of Sales
7-22
Competitors’ Advertising Outlays do not
Always Hurt
7-23
Figure 7.18 - The Objective and Task
Method
7-24
21. Objective and Task Method
termine which tasks will be required and
the costs associated with each
5
7-25
Payout Plan
and promotion appropriation
well as the costs it will incur
the top-down approach
7-26
Quantitative Models
22. statistical techniques
relative contribution of the advertising budget to
sales
7-27
Steps to Develop and Implement the
Budget
Employ comprehensive strategy
Develop strategic planning framework that employs an
integrated marketing communications philosophy
Develop contingency plans
Focus on long-term objectives
Evaluate effectiveness of programs have to be
consistently
7-28
How Advertising and Promotions
Budgets Are Set
7-29
23. Budget Allocation: Factors to Consider
Allocating to IMC elements
Client/agency policies
Market size
Market potential
Market share goals
7-30
The Share of Voice (SOV)
Effect and Ad Spending: Priorities in Individual Markets
6
7-31
Economies of Scale
Set of advantages that allows firms to spend less on
advertising and realize a better return
This slide can be used to define economies of scale. Larger
advertisers can maintain
advertising shares that are smaller than their market shares
because they get better
advertising rates, have declining average costs of production,
and accrue the
24. advantages of advertising several products jointly. In addition,
they are likely to enjoy
more favorable time and space positions, cooperation of
middlepeople, and favorable
publicity. These advantages are known as economies of scale.
7-32
Organizational Characteristics
formalization, and complexity
functional departments
consultants, or
trade and academic journals
experience
levels,
approval limitations, and so forth
at the optimal budget: More important than ever in an economic
downturn
25. In recession, Nike is likely to cut marketing
Published: Monday, November 2, 2009
CHICAGO — Nike, one of the world's biggest sports marketers,
could send shock waves through the
industry this year by cutting its marketing budget as part of a
push to reduce expenses.
Nike, known globally through its endorsement deals with
athletes like Tiger Woods and Kobe Bryant and
European soccer clubs including Manchester United and
Arsenal, signaled that it was in a cost-cutting
mode by saying on Tuesday that it would eliminate as many as
1,400 jobs, or 4 percent of its work force.
Even if the company reins in advertising spending, sports
sponsorships and endorsement deals - which is
considered likely - Nike would still be able to maintain its
dominant position, analysts said.
"They have such penetration in their marketing budget that they
can use attrition to cut off contracts,"
said Robert Boland, professor of sports management at New
York University. "You'll definitely see a
different allocation and you'll definitely see some reduction.
When you're the biggest, you have the power
26. to do that."
General Motors and FedEx, two other major sports sponsors,
have reduced their marketing budgets,
including sports-related spending, in response to the recession.
Nike officials would not address specific plans but said
everything was being reviewed.
"As part of restructuring our business, we're analyzing all
aspects of our costs, including sports marketing
contracts, advertising and brand marketing," said Derek Kent, a
company spokesman. "There are
opportunities for reductions in endorsement contracts, and we
are evaluating them on a case-by-case
basis."
Eliminating deals with lesser athletes, teams and sporting events
could result in significant savings for
Nike, analysts said.
"They still want to uphold the spending on their marquee
athletes," said Tom Shaw, an analyst with Stifel
Nicolaus. "But there are opportunities to cut back on the
secondary and tertiary type athletes or even
teams that perhaps didn't really captivate or drive eyeballs to
the brand."
http://www.nytimes.com/
27. Nike spent an estimated $255 million to $260 million on
sponsorships last year, up from $240 million to
$245 million in 2007, according to IEG, a research firm owned
by WPP Group, the advertising
conglomerate.
Nike spent $143.4 million on advertising in the first nine
months of 2008, down slightly from a year
earlier, when it spent almost $184 million over all, according to
TNS Media Intelligence.
Nike surprised analysts in December by emphasizing cost-
tightening in a conference call after third-
quarter results. In the past, the company was not known for
frugality.
"Nike's sports marketing strategy looking backwards was a little
bit more free-spending than it will be
moving forward," said Paul Swangard, managing director of the
Warsaw Sports Marketing Center, an
academic arm of the University of Oregon.
Omar Saad, an analyst with Credit Suisse, wrote in a research
note Wednesday that Nike was at the
beginning of a longer-term restructuring that would extend
beyond job cuts.
28. "We think a story of slowing revenues will be overshadowed by
Nike's willingness and ability to cut
expenses in the coming quarters," Saad said.
Nike's North American marketing budget, he added, is likely
four times that of its rival Adidas and far
above what is needed to maintain its market share.
Shaw, the Stifel Nicolaus analyst, said Nike had also started
spending its marketing dollars more wisely,
pointing to the use of Bryant in viral marketing, or marketing
that depends on social networks, e-mail
messages and word of mouth.
"They're still using their brand power and big, marquee
endorsement contracts," Shaw said. "But instead
of coming up with an expensive TV campaign, they came up
with something that people are watching on
YouTube. It's more bang, less buck."