Jocelyn Siachongco is seeking a position where she can utilize her experience in customer service and problem solving. She has over 5 years of experience in food and beverage roles at L'Fisher Hotel Bacolod, including as an F&B Coordinator, Banquet Coordinator, and Waitress. She has a Bachelor's Degree in Hospitality Management and certificates in housekeeping and baking. Her skills include table setting, computer literacy, baking, photography, and cashiering. She provides three professional references from her current and previous employers.

1. JOCELYN G. SIACHONGCO
Bacolod City, Negros Occidental, Philippines siachongcojocelyn@yahoo.com +639322900663
CAREER OBJECTIVES:
To obtain any position at your respective company where I can maximize my people oriented
experience, communication skills and my problem analysis and problem solving abilities. To join in
a position as a team-player in a people-oriented organization where I can maximize my customer-
service experience in a challenging environment to achieve the corporate goals. To adopt new
environment and ability to work under pressure.
EMPLOYMENT
2015 – Present: L’Fisher Hotel Bacolod
F&B Coordinator/Executive Assistant- Direct report to the Director of Food & Beverage
Department. To coordinate matters to all departments especially on the Food and Beverage
Department. To ensure all information were disseminate on all concern department. Secure all
documents confidentially matters. Maintaining all Standard Operational Procedure in all
Restaurants, that was properly executed by the staff. Follow up all pending request, memos and
other documents for signature of the CEO of the company. Directly coordinate to all Department
Heads of the company.
2014 – 2015: L’Fisher Hotel Bacolod
F&B Banquet Coordinator- Ensure that all information is complete and accurate and
distributed on a timely basis and in respective departments. Monitor and maintain cleanliness,
sanitation and organization of assigned work areas. Review Banquet check list for the previous day
functions; ensure accuracy of charges and presence of guest signature. Type correspondence,
memos, Daily Event Sheet, one week forecast and reports as assigned and distribute according to
Hotel standards. Attend designated meetings. Establish and monitor the file and trace system.
Ensure client files are kept organized and current with all required information. Anticipate guest’s
needs, response promptly and acknowledge all guests, however busy and whatever time of the day.
Maintain positive guest relations at all times.
2011 – 2014: L’Fisher Hotel Bacolod
Waitress/Restaurant Receptionist-Meet and greet the guest with smile. Taking orders and
serving the costumers with their respective dishes. Remove the empty plates and and silverwares,
once the costumer are done with the food. Always aware for the promos and other new menus to
inform and up sell to guest. Always be attentive towards the customer. Maintaining a good image
and dressing well so that it will reflects well on the restaurant.

2. TRAININGS
October 2010 La Carmela De Boracay Resort Hotel
On-the-Job Training-Had rendered 1011 hours in F&B Department, Front Office (Concierge),
Reservation, Disbursing (General Cashier) and Housekeeping department.
April – May 2010 PalmasDel Mar Bacolod
On-the-Job Training- Had completed the 150 hours in Housekeeping and F&B Department
May 2009 Negros Navigation St. Peter the Apostle & Super ferry
05
Onboard Training-Had completed the Actual Shipboard Training, a passenger/cargo vessel.
May- June 2009 Grand RegalHotel Bacolod
On-the-Job Training- Had completed the 1000 hours.
EDUCATIONAL BACKGROUND
2010-2011 La Consolacion College Bacolod
Bachelor of Sciencein Hospitality Management
2006-2007 Bacolod City National High School
High School Level
2002-2003 Don C.V RamosElementary School
Elementary Level
ACHIEVEMENTS
October 2010 Cum Laude
BSHM La Consolacion College-Bacolod
S.Y 2007-2010 LCC-B Dean’s Lister
Certificate of Distinction
March 24, 2009 Housekeeping NC II
TESDA

3. S.Y 2007-2008 TESDA Scholar
LCC-Bacolod
February 27, 2008 8th
Inter-class Cake Decorating
Contest
1st place in Baking
SKILLS
 Table Skirting/ human Skirting
 Computer Literate
 Baking/ Cooking
 Photography/editing
 Cashiering
REFERENCES
Majalia Montepio
Dining Manager
Vikings Bacolod Branch
09173774051
Mr. Luther Lapuz
Director of Food & Beverage
L’ Fisher Hotel Bacolod Philippines
09063873353
Karen Vallota
SousChef
Vikings Bacolod Branch
09276662097
I hereby attest that the abovementioned information is true and correct.