Corporate Social Responsibility is a voluntary activity
undertaken by a company to operate in an economic,
social and environmentally sustainable matter.
CSR activities have been growing strong over the last
few years in the Middle East due to their advantages &
impact on employees, corporations as well as society.
Social responsibility is the awareness that business activities have an impact on society and the consideration of that impact by firms in decision-making. Visit this page http://bankofinfo.com/social-responsibility-of-business/
Corporate Social Responsibility is a voluntary activity
undertaken by a company to operate in an economic,
social and environmentally sustainable matter.
CSR activities have been growing strong over the last
few years in the Middle East due to their advantages &
impact on employees, corporations as well as society.
Social responsibility is the awareness that business activities have an impact on society and the consideration of that impact by firms in decision-making. Visit this page http://bankofinfo.com/social-responsibility-of-business/
Social responsibility refers to the responsibility of decision makers to take actions which help society & serve own interest . It is also known as corporate social responsibility (CSR) is understood as the obligation of decision makers to take actions which protect & improve the welfare of society as a whole along with their own interests.
SPLC 2019 Summit: How Procurement Can Accelerate Sustainability Collaboration...SPLCouncil
Slides from Deborah Albers, Vice President, Responsible Business Alliance, presented at the Sustainable Purchasing Leadership Council’s 2019 Summit in Portland, OR.
Business Ethic Chap 5: Corporate Social ResponsibilityShandy Aditya
Berdasarkan buku Hartman, L. P., DesJardins, J., & Macdonald, C. (2014). Business Ethic Decision Making for Personal Integrity & Social Responsibility. United State of America: McGraw Hill Education.
kali ini kita akan membahas chapter 5: Corporate Social Responsibility.
Video Presentation Link:
https://youtu.be/yfVirdn4YMM
Social responsibility refers to the responsibility of decision makers to take actions which help society & serve own interest . It is also known as corporate social responsibility (CSR) is understood as the obligation of decision makers to take actions which protect & improve the welfare of society as a whole along with their own interests.
SPLC 2019 Summit: How Procurement Can Accelerate Sustainability Collaboration...SPLCouncil
Slides from Deborah Albers, Vice President, Responsible Business Alliance, presented at the Sustainable Purchasing Leadership Council’s 2019 Summit in Portland, OR.
Business Ethic Chap 5: Corporate Social ResponsibilityShandy Aditya
Berdasarkan buku Hartman, L. P., DesJardins, J., & Macdonald, C. (2014). Business Ethic Decision Making for Personal Integrity & Social Responsibility. United State of America: McGraw Hill Education.
kali ini kita akan membahas chapter 5: Corporate Social Responsibility.
Video Presentation Link:
https://youtu.be/yfVirdn4YMM
Lamb, Hair, McDaniel
2012-2013
CHAPTER 3
Ethics and Social Responsibility
DAETERMINANTS OF A CIVIL SOCIETY
1
DETERMINANTS OF CIVIL SOCIETY
Social Control
Factors keep people and organizations from running amok and harm also create order in a society like ours.
3-1
Model of social control
Ethics.
Law.
Formal and Informal Groups.
Self-regulation.
The Media.
An Active Civil Society.
The Concept Of Ethical Behavior
It has been said that ethics is something everyone likes to talk about but nobody can define.
Ethical Theories:
the ethical theories that apply to marketing :-
DEONTOLOGY
UTILITARIANISM
CASUIST
MORAL RELATIVISM
VIRTUE ETHICS
3-2
ETHICAL BEHAVIOR IN BUSINESS.
Depending upon which, if any, ethical theory a businessperson has accepted and uses in his or her daily conduct, the action taken may vary.
Morality and Business Ethics.
Today’s business ethics actually consist of a subset of major life values learned since birth.
Ethical Development is thought to consist of three levels:-
Preconventional morality, the most basic level, is childlike.
Conventional morality moves from an egocentric viewpoint toward the expectations of society.
Postconventional morality represents the morality of the mature adult.
3-3
3-3a
Ethical Decision Making
The following factors tent to influence ethical decision making and judgments:
Extent of ethical problems within the organization.
Top management’s actions on ethics.
Potential magnitude of the consequence.
Social consensus.
Probability of a harmful outcome.
Length of time between the decision and the onset of consquences.
Number of people to be affected.
3-3b
Ethical Guidelines and Training
Creating ethics guidelines has several advantages;
A code of ethics helps employees identify what their firm recognizes as acceptable business practices.
A code of ethics can be an effective internal control of behavior.
A written code helps eployees avoid confusion when determining whether their decisions are ethical.
The process of formulating the code of ethics facilitates discussion among employees about what is right and wrong and ultimately leads to better decisions.
3-3c
CORPORATE SOCIAL RESPONSIBILITY
(CSR) is a business’s concern for society’s welfare.
Stakeholders and social responsibility:
Stakeholder Theory ethical theory stating that social responsibility is paying attention to the interest or every affected stakeholder in every aspect of a firm’s operation.
3-4
3-4a
Pyramid of corporate social responsibility
A model that suggests corporate social responsibility is composed of economic, legal,
Ethics, and philanthropic responsibilities and
that the firm’s economic performance
supports the entire structure.
3-4b
ARGUMENTS FOR AND AGAINST SOCIAL RESPONSIBILITY
Sustainability
The idea that socially responsibility companies will outperform their p ...
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Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
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Building Your Employer Brand with Social MediaLuanWise
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Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
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In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
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2. LO 1 Explain the concept of ethical behavior LO 2 Describe ethical behavior in business LO 3 Discuss corporate social responsibility Learning Outcomes
3. The Concept of Ethical Behavior Explain the concept of ethical behavior LO 1
6. Ethical Behavior in Business Morals involve “good” and “bad” as well as “deviant” behaviors LO 2 Ethics Morals The moral principles or values that generally govern the conduct of an individual. The rules people develop as a result of cultural values and norms.
7.
8. Ethical Decision Making Influential Factors LO 2 Extent of Problems Top Management Actions Potential Consequences Social Consensus Probability of Harm Time Until Consequences Number Affected
13. Discuss Corporate Social Responsibility LO 3 Ethical Do what is right. Legal Obey the Law. Economic Be profitable. Philanthropic Be a good citizen.
14.
15.
16.
17.
18.
Editor's Notes
Chapter 3 Ethics and Social Responsibility Marketing cannot be accomplished in isolation. Even though the marketing function resides with marketers, the concept of marketing must permeate the entire organization.
Chapter 3 Ethics and Social Responsibility
Chapter 3 Ethics and Social Responsibility
Chapter 3 Ethics and Social Responsibility Notes: Ethical values are situation specific and time oriented. Everyone needs an ethical base to conduct in the business world and in personal life. One approach toward ethical values is to develop a personal set of ethics to examine the consequences of an act. A second stresses the importance of rules. Examples of Rules: * Always treat others as you would like to be treated. * Copying copyrighted computer software is against the law. * It is wrong to lie, bribe, or exploit.
Chapter 3 Ethics and Social Responsibility
Chapter 3 Ethics and Social Responsibility Notes: Ethical values are situation specific and time oriented. Everyone needs an ethical base to conduct in the business world and in personal life. One approach toward ethical values is to develop a personal set of ethics to examine the consequences of an act. A second stresses the importance of rules. Examples of Rules: * Always treat others as you would like to be treated. * Copying copyrighted computer software is against the law. * It is wrong to lie, bribe, or exploit. A third approach emphasizes the development of moral character in individuals, as shown in the three levels of ethical development on the next slide.
Chapter 3 Ethics and Social Responsibility
Chapter 3 Ethics and Social Responsibility Notes: There is no cut-and-dried formula for making ethical decisions, but these factors influence ethical decision making and judgments.
Chapter 3 Ethics and Social Responsibility Notes: Exhibit 3.3 provides an example of General Mills’ Code of Ethics
Chapter 3 Ethics and Social Responsibility Notes: Exhibit 3.4 provides an ethics checklist
Chapter 3 Ethics and Social Responsibility
Chapter 3 Ethics and Social Responsibility
Chapter 3 Ethics and Social Responsibility Corporate social responsibility is a business’s concern for society’s welfare. The components are: Economic: Profit is the foundation on which all other responsibilities rest. Legal responsibilities: Law is society’s codification of right and wrong; play by the rules of the game. Ethical responsibilities: Do what is right, just, and fair; avoid harm. Philanthropic responsibilities: Contribute resources to the community; improve the quality of life. These components are distinct but together constitute the whole. However, if the company doesn’t make a profit, the other three responsibilities are moot. Discussion/Team Activity: Research companies that are America’s most admired companies: General Electric Starbucks Wal-Mart Southwest Airlines FedEx Berkshire Hathaway Microsoft Johnson & Johnson Procter & Gamble
