Systems Thinking For Trustees
June 2011
Consider these issues!
Education Issue 1
• Despite years of research, education,
promotion of alternatives, most teachers
still prefer a “stand and deliver” lecture
style of instruction. Transferring
my notes to
your
notebooks
without going
through either
of our brains!
Education Issue 2
• Despite the fact that it
was designed to meet
the needs of a rural,
agricultural society
and may no longer be
relevant or functional,
the annual school
calendar remains
fundamentally the
same.
Education Issue 3
• Despite numerous interventions and
government programs, student graduation
rates remain stuck at about 80%.
Why A Different Approach?
“Theworldwehavemadeas a resultof thelevelof
thinkingwehavedonethusfarcreatesproblemswe
cannotsolveat thesamelevelof thinkingat which
wecreatedthem”
Albert Einstein
A Definition Of Insanity
Doing the same
things in the same
way you have always
done them … and
expecting different
results!
Three Types of Challenges
• Simple: learning keyboarding skills
• Complicated: learning to play the violin
• Complex: learning to raise a child
Three Types of Challenges
• Simple: learning keyboarding skills
• Complicated: learning to play the violin
• Complex: learning to raise a child
Many modern leadership challenges are of
the “complex” variety: non-linear,
ambiguous and continuous. Nothing is ever
completely “fixed”.
Systems Thinking
• SYSTEM: a perceived whole whose elements
“hang together” because they continually
affect each other over time and operate
toward a common purpose.
Systems Thinking
• SYSTEM: a perceived whole whose elements
“hang together” because they continually
affect each other over time and operate
toward a common purpose.
• SYSTEMS THINKING: the discipline of
thinking in wholes – of seeing the big picture
as well as the parts; the relationships and
trends as well as the isolated actions.
Systems Thinking – Key Ideas
• It is hard to see the system when you are in it
• You need to see the whole and the parts – the forest & the
trees
• Stable systems want to stay the same
• Small changes can lead to big results
• Quick fixes often backfire
• We think and behave individually and collectively in
patterns
• We don’t always notice the patterns unless we pay close
attention
• By understanding patterns, we can discover leverage
points for improving personal & organizational
performance.
Working With Systems Thinking
• See the system
• Analyze the system
• Look for leverage points
• Consider unanticipated consequences
• Implement changes slowly
• Be patient: don’t expect immediate results
• Pay continuous attention
Questions - Pictures
• What do you see in the picture? What is
going on? Tell the story.
• What questions could you answer by
looking at the picture?
• What other data would you like to gather
from looking at the picture?
• What can you predict by looking at the
picture?
Picture 1
Picture 1
1. What do you see in the
picture? What is going
on? Tell the story.
2. What questions could
you answer by looking
at the picture?
3. What other data would
you like to gather from
looking at the picture?
4. What can you predict
by looking at the
picture?
Picture 2
Picture 2
1. What do you see in the
picture? What is going
on? Tell the story.
2. What questions could
you answer by looking
at the picture?
3. What other data would
you like to gather from
looking at the picture?
4. What can you predict
by looking at the
picture?
Picture 3
Source: Banyai, Istvan ZOOM, Puffin Books, Toronto, 1995
Picture 3
Source: Banyai, Istvan ZOOM, Puffin Books, Toronto, 1995
1. What do you see in the
picture? What is going
on? Tell the story.
2. What questions could
you answer by looking
at the picture?
3. What other data would
you like to gather from
looking at the picture?
4. What can you predict
by looking at the
picture?
Pictures Discussion
• What lessons about systems thinking
and seeing systems can you learn
from the pictures activity?
See The System
• Recognize “blind spots” and limitations
• Take different perspectives
• Use brainstorming and other “mind
opening” activities
• Draw the system – make it visible
• Consider cause-effect relationships
23
• It mimics (supposedly) the way the brain
works
• It uses a “picture” which may stimulate the
right side of the brain
• It shows links and connections
• It captures the system of thought
• It prepares us for thinking systemically
• It is fun!
Mind Mapping To See The System
24
How to Mind Map
Topic/Question
Use Brainstorming Rules!
25
How to Mind Map
Topic/Question
Level 1
Response
Level 1
Response
Level 1
Response
Level 1
Response
Use Brainstorming Rules!
26
How to Mind Map
Topic/Question
Level 1
Response
Level 1
Response
Level 1
Response
Level 1
Response
Level 2
Response
Level 2
Response
Level 2
Response
Level 2
Response
Level 2
Response
Level 2
Response
Level 2
Response
Level 2
Response
Use Brainstorming Rules!
27
Sample Mind Map - Education
MindGenius
Be Cautious About Quick Fixes
Cart
wheel is
squeaky
Symptom
Be Cautious About Quick Fixes
Cart
wheel is
squeaky
Apply
water
Symptom
Fix
Be Cautious About Quick Fixes
Cart
wheel is
squeaky
Apply
water
Symptom
Fix
Axel gets
rusty Unintended
consequences
Quick Fixes
• What are your “squeaky wheels”?
• What “quick fixes” have you applied?
• What have been the consequences?
Leverage: Monkey Theory
• Chimpanzees share
99.4% of our human
DNA
• What is the .6% that
makes us different?
Leverage:
the small interventions that over time make the biggest difference.
Leverage: Places To Intervene
1. Numbers – adjustments to “faucets” like
minimum wage
2. Information availability
3. The rules of the system
4. The goals of the system
5. The mindset or paradigm out of which the
system arises
Your Leverage Challenge
What are the small things you could do in
your school district that would bring about
the most beneficial changes with the least
possible undesirable side effects?
Thanks
and
Good Luck!

Systems for trustees

  • 1.
    Systems Thinking ForTrustees June 2011
  • 2.
  • 3.
    Education Issue 1 •Despite years of research, education, promotion of alternatives, most teachers still prefer a “stand and deliver” lecture style of instruction. Transferring my notes to your notebooks without going through either of our brains!
  • 4.
    Education Issue 2 •Despite the fact that it was designed to meet the needs of a rural, agricultural society and may no longer be relevant or functional, the annual school calendar remains fundamentally the same.
  • 5.
    Education Issue 3 •Despite numerous interventions and government programs, student graduation rates remain stuck at about 80%.
  • 6.
    Why A DifferentApproach? “Theworldwehavemadeas a resultof thelevelof thinkingwehavedonethusfarcreatesproblemswe cannotsolveat thesamelevelof thinkingat which wecreatedthem” Albert Einstein
  • 7.
    A Definition OfInsanity Doing the same things in the same way you have always done them … and expecting different results!
  • 8.
    Three Types ofChallenges • Simple: learning keyboarding skills • Complicated: learning to play the violin • Complex: learning to raise a child
  • 9.
    Three Types ofChallenges • Simple: learning keyboarding skills • Complicated: learning to play the violin • Complex: learning to raise a child Many modern leadership challenges are of the “complex” variety: non-linear, ambiguous and continuous. Nothing is ever completely “fixed”.
  • 10.
    Systems Thinking • SYSTEM:a perceived whole whose elements “hang together” because they continually affect each other over time and operate toward a common purpose.
  • 11.
    Systems Thinking • SYSTEM:a perceived whole whose elements “hang together” because they continually affect each other over time and operate toward a common purpose. • SYSTEMS THINKING: the discipline of thinking in wholes – of seeing the big picture as well as the parts; the relationships and trends as well as the isolated actions.
  • 12.
    Systems Thinking –Key Ideas • It is hard to see the system when you are in it • You need to see the whole and the parts – the forest & the trees • Stable systems want to stay the same • Small changes can lead to big results • Quick fixes often backfire • We think and behave individually and collectively in patterns • We don’t always notice the patterns unless we pay close attention • By understanding patterns, we can discover leverage points for improving personal & organizational performance.
  • 13.
    Working With SystemsThinking • See the system • Analyze the system • Look for leverage points • Consider unanticipated consequences • Implement changes slowly • Be patient: don’t expect immediate results • Pay continuous attention
  • 14.
    Questions - Pictures •What do you see in the picture? What is going on? Tell the story. • What questions could you answer by looking at the picture? • What other data would you like to gather from looking at the picture? • What can you predict by looking at the picture?
  • 15.
  • 16.
    Picture 1 1. Whatdo you see in the picture? What is going on? Tell the story. 2. What questions could you answer by looking at the picture? 3. What other data would you like to gather from looking at the picture? 4. What can you predict by looking at the picture?
  • 17.
  • 18.
    Picture 2 1. Whatdo you see in the picture? What is going on? Tell the story. 2. What questions could you answer by looking at the picture? 3. What other data would you like to gather from looking at the picture? 4. What can you predict by looking at the picture?
  • 19.
    Picture 3 Source: Banyai,Istvan ZOOM, Puffin Books, Toronto, 1995
  • 20.
    Picture 3 Source: Banyai,Istvan ZOOM, Puffin Books, Toronto, 1995 1. What do you see in the picture? What is going on? Tell the story. 2. What questions could you answer by looking at the picture? 3. What other data would you like to gather from looking at the picture? 4. What can you predict by looking at the picture?
  • 21.
    Pictures Discussion • Whatlessons about systems thinking and seeing systems can you learn from the pictures activity?
  • 22.
    See The System •Recognize “blind spots” and limitations • Take different perspectives • Use brainstorming and other “mind opening” activities • Draw the system – make it visible • Consider cause-effect relationships
  • 23.
    23 • It mimics(supposedly) the way the brain works • It uses a “picture” which may stimulate the right side of the brain • It shows links and connections • It captures the system of thought • It prepares us for thinking systemically • It is fun! Mind Mapping To See The System
  • 24.
    24 How to MindMap Topic/Question Use Brainstorming Rules!
  • 25.
    25 How to MindMap Topic/Question Level 1 Response Level 1 Response Level 1 Response Level 1 Response Use Brainstorming Rules!
  • 26.
    26 How to MindMap Topic/Question Level 1 Response Level 1 Response Level 1 Response Level 1 Response Level 2 Response Level 2 Response Level 2 Response Level 2 Response Level 2 Response Level 2 Response Level 2 Response Level 2 Response Use Brainstorming Rules!
  • 27.
    27 Sample Mind Map- Education MindGenius
  • 28.
    Be Cautious AboutQuick Fixes Cart wheel is squeaky Symptom
  • 29.
    Be Cautious AboutQuick Fixes Cart wheel is squeaky Apply water Symptom Fix
  • 30.
    Be Cautious AboutQuick Fixes Cart wheel is squeaky Apply water Symptom Fix Axel gets rusty Unintended consequences
  • 31.
    Quick Fixes • Whatare your “squeaky wheels”? • What “quick fixes” have you applied? • What have been the consequences?
  • 32.
    Leverage: Monkey Theory •Chimpanzees share 99.4% of our human DNA • What is the .6% that makes us different? Leverage: the small interventions that over time make the biggest difference.
  • 33.
    Leverage: Places ToIntervene 1. Numbers – adjustments to “faucets” like minimum wage 2. Information availability 3. The rules of the system 4. The goals of the system 5. The mindset or paradigm out of which the system arises
  • 34.
    Your Leverage Challenge Whatare the small things you could do in your school district that would bring about the most beneficial changes with the least possible undesirable side effects?
  • 35.