This document provides 20 retention tools for curbing employee attrition. It summarizes each tool with examples of how companies implement them. The tools include offering competitive compensation and benefits, training managers, defining clear roles and responsibilities, providing career progression opportunities, offering retention bonuses for longevity, assigning a process owner for retention strategies, conducting employee engagement surveys, emphasizing teamwork, and becoming a more paperless organization.
The document provides an overview of the Samuel & Sons human resources department for 2016. It discusses the department's day-to-day responsibilities including payroll, benefits administration, recruiting, and employee engagement. Facts show that headcount and personnel investment increased as the company expanded. Key accomplishments included an ADP contract renewal that reduced health benefit costs and introducing a UK pension scheme. Long term goals are to develop a training manual, improve performance management, and boost employee engagement through technology.
This document outlines a competency mapping framework for human resource development executives. It details five levels of competencies from knowledge to proficiency across two domains: 1) Functional/technical competencies which include training/learning assessment, design, instructional design, and delivery and 2) Behavioral competencies including threshold and differentiating competencies. Each competency is defined at each level with increasing independence, analysis, and application of skills. The framework provides guidance on competencies required for HRD executives at different stages of their career.
Employee Engagement Activities For Corporates PowerPoint Presentation SlidesSlideTeam
Presenting this set of slides with name - Employee Engagement Activities For Corporates Powerpoint Presentation Slides. We bring to you to the point topic specific slides with apt research and understanding. Putting forth our PPT deck comprises of twenty five slides. Our tailor made Employee Engagement Activities For Corporates Powerpoint Presentation Slides editable presentation deck assists planners to segment and expound the topic with brevity. The advantageous slides on Employee Engagement Activities For Corporates Powerpoint Presentation Slides is braced with multiple charts and graphs, overviews, analysis templates agenda slides etc. to help boost important aspects of your presentation. Highlight all sorts of related usable templates for important considerations. Our deck finds applicability amongst all kinds of professionals, managers, individuals, temporary permanent teams involved in any company organization from any field.
This document discusses measuring and maintaining employee engagement. It begins by examining the challenges in defining and measuring engagement, noting that some see it more as a feeling than something strictly quantifiable. It then reviews different engagement surveys and their focuses, such as levels of engagement or key drivers. The document warns that surveys only provide part of the picture and notes other approaches like those from positive psychology. Finally, it discusses measuring the impact of engagement initiatives and using engagement levels over time as a metric to assess success.
Employee engagement refers to the commitment and passion employees feel towards their work and organization. Engaged employees strive to do their best work, feel loyal to the company, and want the company to succeed. Engagement is influenced by employer practices like job design, training, compensation, and career development opportunities. Highly engaged employees benefit organizations through increased productivity, customer satisfaction, innovation, and competitive advantage, while lowering absenteeism and turnover. Managers can promote engagement through open communication, employee learning, rewards, work-life balance, and selecting the right managers to coach employees.
This document discusses the concept of employee relationship management (ERM). ERM refers to using technologies to manage relationships between employers and employees. It aims to improve employee satisfaction, productivity and corporate culture through communication, conflict management, employee growth and feedback from employee surveys. ERM systems track employee data, training, pay, recruitment and more through human resource information systems (HRIS). The goal of ERM is to enhance the overall employee experience and value human capital within an organization.
The document discusses building an integrated talent acquisition strategy and its key components. It outlines 9 components: staffing function, workforce planning, employer branding, recruitment and selection, onboarding and new employee experience, HR processes, HR partners, compensation, and training and development. Each component is then further described in more detail.
The document provides an overview of the Samuel & Sons human resources department for 2016. It discusses the department's day-to-day responsibilities including payroll, benefits administration, recruiting, and employee engagement. Facts show that headcount and personnel investment increased as the company expanded. Key accomplishments included an ADP contract renewal that reduced health benefit costs and introducing a UK pension scheme. Long term goals are to develop a training manual, improve performance management, and boost employee engagement through technology.
This document outlines a competency mapping framework for human resource development executives. It details five levels of competencies from knowledge to proficiency across two domains: 1) Functional/technical competencies which include training/learning assessment, design, instructional design, and delivery and 2) Behavioral competencies including threshold and differentiating competencies. Each competency is defined at each level with increasing independence, analysis, and application of skills. The framework provides guidance on competencies required for HRD executives at different stages of their career.
Employee Engagement Activities For Corporates PowerPoint Presentation SlidesSlideTeam
Presenting this set of slides with name - Employee Engagement Activities For Corporates Powerpoint Presentation Slides. We bring to you to the point topic specific slides with apt research and understanding. Putting forth our PPT deck comprises of twenty five slides. Our tailor made Employee Engagement Activities For Corporates Powerpoint Presentation Slides editable presentation deck assists planners to segment and expound the topic with brevity. The advantageous slides on Employee Engagement Activities For Corporates Powerpoint Presentation Slides is braced with multiple charts and graphs, overviews, analysis templates agenda slides etc. to help boost important aspects of your presentation. Highlight all sorts of related usable templates for important considerations. Our deck finds applicability amongst all kinds of professionals, managers, individuals, temporary permanent teams involved in any company organization from any field.
This document discusses measuring and maintaining employee engagement. It begins by examining the challenges in defining and measuring engagement, noting that some see it more as a feeling than something strictly quantifiable. It then reviews different engagement surveys and their focuses, such as levels of engagement or key drivers. The document warns that surveys only provide part of the picture and notes other approaches like those from positive psychology. Finally, it discusses measuring the impact of engagement initiatives and using engagement levels over time as a metric to assess success.
Employee engagement refers to the commitment and passion employees feel towards their work and organization. Engaged employees strive to do their best work, feel loyal to the company, and want the company to succeed. Engagement is influenced by employer practices like job design, training, compensation, and career development opportunities. Highly engaged employees benefit organizations through increased productivity, customer satisfaction, innovation, and competitive advantage, while lowering absenteeism and turnover. Managers can promote engagement through open communication, employee learning, rewards, work-life balance, and selecting the right managers to coach employees.
This document discusses the concept of employee relationship management (ERM). ERM refers to using technologies to manage relationships between employers and employees. It aims to improve employee satisfaction, productivity and corporate culture through communication, conflict management, employee growth and feedback from employee surveys. ERM systems track employee data, training, pay, recruitment and more through human resource information systems (HRIS). The goal of ERM is to enhance the overall employee experience and value human capital within an organization.
The document discusses building an integrated talent acquisition strategy and its key components. It outlines 9 components: staffing function, workforce planning, employer branding, recruitment and selection, onboarding and new employee experience, HR processes, HR partners, compensation, and training and development. Each component is then further described in more detail.
The document discusses conducting a human resource audit. It defines an HR audit as examining an organization's HR policies, procedures, documentation and practices. The purpose is to analyze and improve the HR functions by identifying strengths and weaknesses. It outlines the scope, steps, components, and practices that should be reviewed in an HR audit. These include staffing, compensation, training, performance management, and personnel records. The document also discusses using a SWOT analysis and providing audit feedback and recommendations to further improve the HR system.
1) Employee retention is important for organizations to reduce turnover rates and costs. However, to reduce rates, organizations must understand the main reasons why employees leave, such as feeling undervalued, lack of career growth opportunities, and poor management.
2) There are several theories that aim to explain what motivates employees. Maslow's hierarchy of needs suggests that lower level needs must be met before higher level needs can motivate. Herzberg's two-factor theory separates motivators like achievement and recognition from hygiene factors like salary and job security.
3) Effective leaders can motivate employees by recognizing individual needs, encouraging growth, acting as a role model, and involving employees in decisions that affect their work. Regular feedback and
The document discusses employee engagement and its importance for businesses. It defines employee engagement as employees feeling passionate about their job and committed to the organization. While employee satisfaction is different from engagement, engaged employees are more productive and loyal. Engaged employees believe they can make a difference. Factors that lead to engagement include training, work-life balance, communication, and rewards. Reasons for lack of engagement include lack of leadership involvement and unclear performance management. Top companies boost engagement through strategic bonuses, diversity celebrations, flexible work, easy perks, and open communication. The document suggests training, rewards, communication, and work-life balance as ways to enhance engagement.
Top tips for creating an employee performance improvement plan (PIP). There is also a slide that provides information on a Timesaver Kit that includes templates to creating an employee performance improvement plan process.
Dr. Salvatore Falletta presented on Employee Engagement: Models, Methods & Madness to the SBODN community on Monday, September 12th 2011 at Citrix, a corporate sponsor to SBODN. Enjoy!
- SBODN Directors Jeff Richardson & Cherie Del Carlo
Pamantul Si Luna - Dicteu Divin Prin Jakob LorberSimona P
- o descriere de natură ştiinţifică a pământului (şi apoi lunii) dintr-o perspectivă material-spirituală, care conţine, de asemenea, numeroase detalii care au fost confirmate de ştiinţă la mult timp după consemnarea lor de către Lorber
The “Four Quadrant” Theory of Organizational Reward and RecognitionSonya Sullins
The document discusses a "Four Quadrant" theory of organizational reward and recognition. It advises evaluating a company's culture to determine which quadrants are well represented and which need attention. It also recommends finding innovative ways to recognize employees with varied frequencies, from annually to daily. Recognizing employees across all quadrants and frequencies is important according to research. The theory is meant to address employee needs in a similar way to Maslow's Hierarchy of Needs when applied to management.
Who wouldn't use an employee communication platformHallwaze Inc.
WHO WOULDN'T USE AN EMPLOYEE COMMUNICATION PLATFORM
WHAT KIND OF PROBLEMS ARE WE FACING?
It’s an age of social revolution. The world is spun by collaboration technologies. People want to remain connected to their colleagues and work, on the go. As a leader, the challenge is to collect and share ideas and opinions that would shape a specific outcome.
Despite all the positive of collaboration platforms, we still have organization leaders who want to stay away from an employee communication platforms. Let’s see who would not want to promote openness in an organization.
1.LEADERS WHO FEAR CHANGE
Most leaders fear that an open culture promoted by a collaboration platform may close the power distance between them and their employees which in turn would lessen their ability to command / control. I would like to quote an experience I had with one of the very renowned brands in FMCG. The HR head categorically said, “our company policy is against an open culture where everyone can have an opinion.”Indeed, a company like this would want to stay away from a culture that empowers people"
2.LEADERS WHO ARE NOT CONFIDENT ENOUGH
Leaders who are not confident about their abilities would never want the subordinate to reach out to senior management and are critical of subordinate’s initiative.The bottom-line, therefore, is only a leader who believes in the power of communication and collaboration, one who is not threatened by the idea of creating more leaders, one who believes that idea is not the patent of any specific hierarchy would be open to embracing the wind of change.
3.AUTOCRATIC LEADERS
Someone who simply orders others around is unlikely to engender any loyalty or make subordinates feel empowered. True leaders have followers who want to be led by them. Autocratic leaders will never want their subordinates to have opinion / say on anything. They would want to take credit for everything themselves. Such leaders never understand the concept of service over self.
HALLWAZE IS AN EMPLOYEE ENGAGEMENT PLATFORM THAT FUELS INNOVATION AND COLLABORATION
Hallwaze enables enterprises to unlock the human capital and induce a collaborative culture and facilitates better communication that drives productivity leading to faster and higher quality work.
It can help you to connect to the knowledge, ideas, and resources you need every day at work. It is optimized for extended use on your desktop and mobile that enable you to collaborate with anyone at anytime.
Get yourself involved in conversations with your colleagues, seniors, and leaders. Convert your casual conversations to meaningful outcomes.
MAJOR FEATURES
EASY FILE SHARING WITHIN ENTERPRISE
CONTROL ACCESS TO INFORMATION
PRIVATE & PUBLIC GROUPS
REAL-TIME MESSAGING WITH HALLWAZE BEATS
DOCUMENT COLLABORATION
When & How To Start A Reward & Recognition ProgramBambooHR
This presentation shares the in and outs of why a reward and recognition program is important to a company. Includes stats on why it's important and how it helps your employee retention.
“You can download this product from SlideTeam.net”
Use this employee engagement PowerPoint presentation to increase the compatibility and gelling between the colleagues. With the help of this PPT, employees can plan and engage in different activities which helps to break the ice for newbies and helps them to settle in the new environment. Also, the bonding activities in this PowerPoint presentation example are very helpful to create a warm and familiar environment for the employees to open up. Employees can cooperate better with their co-workers with the help of these techniques mentioned in this slideshow. Also, the icebreakers mentioned in this PPT are also very useful to create a cordial relationship between the boss and the employees as employee engagement is very necessary for a successful company’s becoming. Employee satisfaction can be achieved with the help of this PowerPoint theme in order to successfully create a stress-free environment for all the employees with openness. This PPT is really helpful for employee engagement in today’s stressful corporate world. Bare the truth with our Employee Engagement Powerpoint Presentation Slides. Your thoughts will dig up the facts. https://bit.ly/30FwCbM
The document discusses the importance of an onboarding process for new employees and executives. It outlines a three-step onboarding process that involves getting clarity on expectations, learning important information, and planning implementation goals. The onboarding process should integrate new hires, prepare them for success, and help them become engaged members of the organization.
The document discusses competency frameworks and their importance for human resource management. It defines competencies as underlying characteristics that lead to effective performance. Developing competency models involves identifying the competencies, proficiency levels, behavioral indicators, and measurement approaches required for different jobs. Linking competency models to HR systems like staffing, learning, performance management and rewards helps organizations hire the right people, develop employees, set clear expectations, and align compensation with goals.
Participants will be able to:
Understand the evolution of employee rewards and recognition
Understand what employees really want out of work and be able to apply this understanding to implement a process to design recognition and reward systems
Know how why effective reward and recognition systems are important through their contribution to the business bottom-line
The document discusses performance management and performance appraisal. It defines performance management as a process where managers and employees work together to set expectations, review results, and reward performance. Performance appraisal is defined as a formal system to periodically review and evaluate an individual's or team's job performance. The document also discusses different methods of performance appraisal and common problems with performance appraisal systems.
Tata Consultancy Services (TCS) was founded in 1968 and is headquartered in Mumbai, India. The document discusses TCS's human resource practices, including manpower planning, recruitment, learning and development, performance reviews, and retention strategies. It states that good HR practices increase operational efficiency, employee engagement and satisfaction, and information sharing. They also improve leadership development, data integrity, and allow the company to take advantage of employees' interests in career growth. The conclusion is that companies must consider employees important assets and that TCS can gain a competitive advantage by motivating employees and providing development opportunities.
The document discusses McKinsey & Company's research on "the war for talent" - the phenomenon of increased competition among companies for highly skilled workers. It finds that having strong talent is now critical for business success given the knowledge-based economy. However, attracting and retaining talent is also becoming more difficult. The war for talent will persist for decades due to demographic trends reducing the future supply of managerial talent. While most companies recognize winning this war is important, few feel prepared to strengthen their talent pools. The document outlines five imperatives that top performing companies follow: instilling a talent mindset, creating an attractive employee value proposition, continuously recruiting talent, growing great leaders, and differentiating and affirming employees. It urges
The first of its kind, this seminar is held to provide participants with knowledge and skills to develop an effective performance improvement plan and to manage the process in monitoring employees’ performance, in compliance with the due process of managing a non performer.
Presentation to Using the Employee Lifecycle as Your Roadmap to Employee Enga...Elizabeth Lupfer
This is the complementary presentation to the "Using Employee Lifecycle as Your Roadmap to Employee Engagement" #infographic. Presented by Elizabeth Lupfer at the Talent Management Alliance's Employee Engagement conference in July 2014, this presentation is a walkthrough each area of the employee lifecycle and identifies how organization's can develop an employee engagement framework through adaptability, relevancy, sustainability and execution. If you've realized this spells ARSE, then you've got it. Because an ARSE is the foundation for any successful relationship -- employee engagement and the employee lifecycle.
Employee engagement refers to an employee's level of commitment and enthusiasm towards their work and organization. An engaged employee is fully involved in and enthusiastic about their work, acting to further the organization's interests. Employee engagement depends on factors like career development opportunities, effective leadership, empowerment, fair treatment, communication, and work-life balance. Engaged employees are more productive, profitable, customer-focused and less likely to leave their employer. They form an emotional attachment to the organization and advocate for its products and services, contributing to business success.
resenting this set of slides with name - Performance Evaluation PowerPoint Presentation Slides. This complete presentation has a set of twenty eight slides to show your mastery of the subject. Use this ready-made PowerPoint presentation to present before your internal teams or the audience. All presentation designs in this Performance Evaluation PowerPoint Presentation Slides have been crafted by our team of expert PowerPoint designers using the best of PPT templates, images, data driven graphs and vector icons. The content has been well researched by our team of business researchers. The biggest advantage of downloading this deck is that it is fully editable in PowerPoint. You can change the colors, font and text without any hassle to suit your business needs.
The document discusses retention strategies used by companies to reduce employee attrition. It outlines 10 tools for curbing attrition, including offering competitive compensation and benefits, training managers, providing clear roles and responsibilities, offering retention bonuses for longevity, encouraging employee engagement practices like surveys, promoting teamwork, emphasizing fun activities, implementing induction programs, and encouraging further education. Various companies are cited that practice these strategies successfully, such as conducting climate surveys, roadmap meetings, treating all employees equally, and having open-door policies.
Attrition Control and Retention Strategies for Changing times.pptAshrafUC1
The document discusses attrition control and retention strategies for changing times. It begins by outlining common reasons why employees leave such as money, stress, lack of career growth, and problems with management. To address attrition, the document recommends conducting exit interviews and surveys to understand reasons for resignations. It then provides various retention tools like offering competitive compensation and benefits, training managers, establishing career paths, implementing employee engagement practices, and fostering a fun work culture. The conclusion emphasizes the importance of effective human resource practices and policies to retain employees.
The document discusses conducting a human resource audit. It defines an HR audit as examining an organization's HR policies, procedures, documentation and practices. The purpose is to analyze and improve the HR functions by identifying strengths and weaknesses. It outlines the scope, steps, components, and practices that should be reviewed in an HR audit. These include staffing, compensation, training, performance management, and personnel records. The document also discusses using a SWOT analysis and providing audit feedback and recommendations to further improve the HR system.
1) Employee retention is important for organizations to reduce turnover rates and costs. However, to reduce rates, organizations must understand the main reasons why employees leave, such as feeling undervalued, lack of career growth opportunities, and poor management.
2) There are several theories that aim to explain what motivates employees. Maslow's hierarchy of needs suggests that lower level needs must be met before higher level needs can motivate. Herzberg's two-factor theory separates motivators like achievement and recognition from hygiene factors like salary and job security.
3) Effective leaders can motivate employees by recognizing individual needs, encouraging growth, acting as a role model, and involving employees in decisions that affect their work. Regular feedback and
The document discusses employee engagement and its importance for businesses. It defines employee engagement as employees feeling passionate about their job and committed to the organization. While employee satisfaction is different from engagement, engaged employees are more productive and loyal. Engaged employees believe they can make a difference. Factors that lead to engagement include training, work-life balance, communication, and rewards. Reasons for lack of engagement include lack of leadership involvement and unclear performance management. Top companies boost engagement through strategic bonuses, diversity celebrations, flexible work, easy perks, and open communication. The document suggests training, rewards, communication, and work-life balance as ways to enhance engagement.
Top tips for creating an employee performance improvement plan (PIP). There is also a slide that provides information on a Timesaver Kit that includes templates to creating an employee performance improvement plan process.
Dr. Salvatore Falletta presented on Employee Engagement: Models, Methods & Madness to the SBODN community on Monday, September 12th 2011 at Citrix, a corporate sponsor to SBODN. Enjoy!
- SBODN Directors Jeff Richardson & Cherie Del Carlo
Pamantul Si Luna - Dicteu Divin Prin Jakob LorberSimona P
- o descriere de natură ştiinţifică a pământului (şi apoi lunii) dintr-o perspectivă material-spirituală, care conţine, de asemenea, numeroase detalii care au fost confirmate de ştiinţă la mult timp după consemnarea lor de către Lorber
The “Four Quadrant” Theory of Organizational Reward and RecognitionSonya Sullins
The document discusses a "Four Quadrant" theory of organizational reward and recognition. It advises evaluating a company's culture to determine which quadrants are well represented and which need attention. It also recommends finding innovative ways to recognize employees with varied frequencies, from annually to daily. Recognizing employees across all quadrants and frequencies is important according to research. The theory is meant to address employee needs in a similar way to Maslow's Hierarchy of Needs when applied to management.
Who wouldn't use an employee communication platformHallwaze Inc.
WHO WOULDN'T USE AN EMPLOYEE COMMUNICATION PLATFORM
WHAT KIND OF PROBLEMS ARE WE FACING?
It’s an age of social revolution. The world is spun by collaboration technologies. People want to remain connected to their colleagues and work, on the go. As a leader, the challenge is to collect and share ideas and opinions that would shape a specific outcome.
Despite all the positive of collaboration platforms, we still have organization leaders who want to stay away from an employee communication platforms. Let’s see who would not want to promote openness in an organization.
1.LEADERS WHO FEAR CHANGE
Most leaders fear that an open culture promoted by a collaboration platform may close the power distance between them and their employees which in turn would lessen their ability to command / control. I would like to quote an experience I had with one of the very renowned brands in FMCG. The HR head categorically said, “our company policy is against an open culture where everyone can have an opinion.”Indeed, a company like this would want to stay away from a culture that empowers people"
2.LEADERS WHO ARE NOT CONFIDENT ENOUGH
Leaders who are not confident about their abilities would never want the subordinate to reach out to senior management and are critical of subordinate’s initiative.The bottom-line, therefore, is only a leader who believes in the power of communication and collaboration, one who is not threatened by the idea of creating more leaders, one who believes that idea is not the patent of any specific hierarchy would be open to embracing the wind of change.
3.AUTOCRATIC LEADERS
Someone who simply orders others around is unlikely to engender any loyalty or make subordinates feel empowered. True leaders have followers who want to be led by them. Autocratic leaders will never want their subordinates to have opinion / say on anything. They would want to take credit for everything themselves. Such leaders never understand the concept of service over self.
HALLWAZE IS AN EMPLOYEE ENGAGEMENT PLATFORM THAT FUELS INNOVATION AND COLLABORATION
Hallwaze enables enterprises to unlock the human capital and induce a collaborative culture and facilitates better communication that drives productivity leading to faster and higher quality work.
It can help you to connect to the knowledge, ideas, and resources you need every day at work. It is optimized for extended use on your desktop and mobile that enable you to collaborate with anyone at anytime.
Get yourself involved in conversations with your colleagues, seniors, and leaders. Convert your casual conversations to meaningful outcomes.
MAJOR FEATURES
EASY FILE SHARING WITHIN ENTERPRISE
CONTROL ACCESS TO INFORMATION
PRIVATE & PUBLIC GROUPS
REAL-TIME MESSAGING WITH HALLWAZE BEATS
DOCUMENT COLLABORATION
When & How To Start A Reward & Recognition ProgramBambooHR
This presentation shares the in and outs of why a reward and recognition program is important to a company. Includes stats on why it's important and how it helps your employee retention.
“You can download this product from SlideTeam.net”
Use this employee engagement PowerPoint presentation to increase the compatibility and gelling between the colleagues. With the help of this PPT, employees can plan and engage in different activities which helps to break the ice for newbies and helps them to settle in the new environment. Also, the bonding activities in this PowerPoint presentation example are very helpful to create a warm and familiar environment for the employees to open up. Employees can cooperate better with their co-workers with the help of these techniques mentioned in this slideshow. Also, the icebreakers mentioned in this PPT are also very useful to create a cordial relationship between the boss and the employees as employee engagement is very necessary for a successful company’s becoming. Employee satisfaction can be achieved with the help of this PowerPoint theme in order to successfully create a stress-free environment for all the employees with openness. This PPT is really helpful for employee engagement in today’s stressful corporate world. Bare the truth with our Employee Engagement Powerpoint Presentation Slides. Your thoughts will dig up the facts. https://bit.ly/30FwCbM
The document discusses the importance of an onboarding process for new employees and executives. It outlines a three-step onboarding process that involves getting clarity on expectations, learning important information, and planning implementation goals. The onboarding process should integrate new hires, prepare them for success, and help them become engaged members of the organization.
The document discusses competency frameworks and their importance for human resource management. It defines competencies as underlying characteristics that lead to effective performance. Developing competency models involves identifying the competencies, proficiency levels, behavioral indicators, and measurement approaches required for different jobs. Linking competency models to HR systems like staffing, learning, performance management and rewards helps organizations hire the right people, develop employees, set clear expectations, and align compensation with goals.
Participants will be able to:
Understand the evolution of employee rewards and recognition
Understand what employees really want out of work and be able to apply this understanding to implement a process to design recognition and reward systems
Know how why effective reward and recognition systems are important through their contribution to the business bottom-line
The document discusses performance management and performance appraisal. It defines performance management as a process where managers and employees work together to set expectations, review results, and reward performance. Performance appraisal is defined as a formal system to periodically review and evaluate an individual's or team's job performance. The document also discusses different methods of performance appraisal and common problems with performance appraisal systems.
Tata Consultancy Services (TCS) was founded in 1968 and is headquartered in Mumbai, India. The document discusses TCS's human resource practices, including manpower planning, recruitment, learning and development, performance reviews, and retention strategies. It states that good HR practices increase operational efficiency, employee engagement and satisfaction, and information sharing. They also improve leadership development, data integrity, and allow the company to take advantage of employees' interests in career growth. The conclusion is that companies must consider employees important assets and that TCS can gain a competitive advantage by motivating employees and providing development opportunities.
The document discusses McKinsey & Company's research on "the war for talent" - the phenomenon of increased competition among companies for highly skilled workers. It finds that having strong talent is now critical for business success given the knowledge-based economy. However, attracting and retaining talent is also becoming more difficult. The war for talent will persist for decades due to demographic trends reducing the future supply of managerial talent. While most companies recognize winning this war is important, few feel prepared to strengthen their talent pools. The document outlines five imperatives that top performing companies follow: instilling a talent mindset, creating an attractive employee value proposition, continuously recruiting talent, growing great leaders, and differentiating and affirming employees. It urges
The first of its kind, this seminar is held to provide participants with knowledge and skills to develop an effective performance improvement plan and to manage the process in monitoring employees’ performance, in compliance with the due process of managing a non performer.
Presentation to Using the Employee Lifecycle as Your Roadmap to Employee Enga...Elizabeth Lupfer
This is the complementary presentation to the "Using Employee Lifecycle as Your Roadmap to Employee Engagement" #infographic. Presented by Elizabeth Lupfer at the Talent Management Alliance's Employee Engagement conference in July 2014, this presentation is a walkthrough each area of the employee lifecycle and identifies how organization's can develop an employee engagement framework through adaptability, relevancy, sustainability and execution. If you've realized this spells ARSE, then you've got it. Because an ARSE is the foundation for any successful relationship -- employee engagement and the employee lifecycle.
Employee engagement refers to an employee's level of commitment and enthusiasm towards their work and organization. An engaged employee is fully involved in and enthusiastic about their work, acting to further the organization's interests. Employee engagement depends on factors like career development opportunities, effective leadership, empowerment, fair treatment, communication, and work-life balance. Engaged employees are more productive, profitable, customer-focused and less likely to leave their employer. They form an emotional attachment to the organization and advocate for its products and services, contributing to business success.
resenting this set of slides with name - Performance Evaluation PowerPoint Presentation Slides. This complete presentation has a set of twenty eight slides to show your mastery of the subject. Use this ready-made PowerPoint presentation to present before your internal teams or the audience. All presentation designs in this Performance Evaluation PowerPoint Presentation Slides have been crafted by our team of expert PowerPoint designers using the best of PPT templates, images, data driven graphs and vector icons. The content has been well researched by our team of business researchers. The biggest advantage of downloading this deck is that it is fully editable in PowerPoint. You can change the colors, font and text without any hassle to suit your business needs.
The document discusses retention strategies used by companies to reduce employee attrition. It outlines 10 tools for curbing attrition, including offering competitive compensation and benefits, training managers, providing clear roles and responsibilities, offering retention bonuses for longevity, encouraging employee engagement practices like surveys, promoting teamwork, emphasizing fun activities, implementing induction programs, and encouraging further education. Various companies are cited that practice these strategies successfully, such as conducting climate surveys, roadmap meetings, treating all employees equally, and having open-door policies.
Attrition Control and Retention Strategies for Changing times.pptAshrafUC1
The document discusses attrition control and retention strategies for changing times. It begins by outlining common reasons why employees leave such as money, stress, lack of career growth, and problems with management. To address attrition, the document recommends conducting exit interviews and surveys to understand reasons for resignations. It then provides various retention tools like offering competitive compensation and benefits, training managers, establishing career paths, implementing employee engagement practices, and fostering a fun work culture. The conclusion emphasizes the importance of effective human resource practices and policies to retain employees.
Attrition control and retention strategies for changing timesPranav Kumar Ojha
The document discusses attrition control and retention strategies for changing times. It identifies common reasons for employee attrition such as money, career growth opportunities, and stressful work environments. The document recommends conducting exit interviews and surveys to understand attrition causes. It then provides 14 retention tools for changing times, such as offering competitive compensation and benefits, training managers, establishing clear career paths, implementing employee engagement practices, and fostering a fun work culture. The conclusion emphasizes the importance of effective human resource management practices and policies to control attrition and enhance employee retention.
The document discusses innovative trends in HR for 2019, including:
1. The rise of AI and data analytics to improve workforce performance and HR functions through data analysis while balancing machine and human elements.
2. Retention strategies such as effective onboarding, empathetic leadership, performance management, work-life balance benefits, training, monetary and non-monetary benefits, and an open door policy.
3. The importance of organizational culture in attracting and retaining employees and customers through periodic surveys, streamlined processes, loyalty programs, empathetic communication, learning and development, data-driven decision making, and strong policy awareness.
Employee retention is one of the ‘Global headaches’ of many Organisation as well as Recruiters. Hiring without any expansion is showing the in effectiveness of talent acquisition. There are many internal/external factors which would be adversely affect the employee retention.
During my tenure with last Company, I have seen a lot of employees were leaving the Organisation on a rapid way. Finally I came to know that, we can reduce the attrition on a handsome margin if we looking in to the following very sincerely.
Employee retention is one of the ‘Global headaches’ of many Organisation as well as Recruiters. Hiring without any expansion is showing the in effectiveness of talent acquisition. There are many internal/external factors which would be adversely affect the employee retention.
During my tenure with last Company, I have seen a lot of employees were leaving the Organisation on a rapid way. Finally I came to know that, we can reduce the attrition on a handsome margin if we looking in to the following very sincerely.
The document discusses reward and recognition programs in organizations. It provides an overview of common elements of total rewards packages and discusses the purpose and benefits of recognition programs. Recognition programs are found to be effective motivators that help with retention, performance, and creating a positive work culture. The document also outlines best practices for designing successful recognition programs, including management support, employee involvement, tailoring rewards, and clear communication.
This document discusses employee engagement and its importance for organizational success. It makes three key points:
1. Employee engagement has a direct correlation with improved financial results, customer satisfaction, productivity, and employee retention. It is a vital element for organizational survival.
2. There are three levels of employee engagement - actively disengaged, not engaged, and actively engaged. Actively engaged employees are strongly aligned with organizational goals and care about the company's success.
3. Establishing true employee engagement requires a comprehensive, strategic approach that creates lasting positive results. It encourages productive, dedicated employees who are invested in the company's success.
“Assets in the shoes” - Most companies today realize that employees are their most critical and valuable asset. For a company to succeed; employees at every level must be committed to a company’s goals. An employee incentive program that includes meaningful reward and recognition will reinforce employees for behavior that supports company goals.
Advantage of T&D for HR function like Compensation Shikha Bhatia
Training and development play a key role in an HR compensation function by supporting each stage of the compensation process.
At the assessment stage, training aids in analyzing the organization and labor market. In design, it helps understand compensation components and variable pay systems. Development requires documenting strategies for all compensation practices. Implementation ensures guidelines are followed to balance organizational and individual needs. Evaluation supports reviewing roles and pay for consistency and making improvements. Overall, training strategically links compensation to performance to plan effective reward programs.
The document discusses employee retention strategies and provides a case study of Baytech Plastics. Baytech Plastics was experiencing high employee turnover of around 35-40% due to centralized decision making that limited employee participation. Suggestions are provided to increase decentralization and participative decision making to improve employee engagement and retention. Key lessons from the case include that non-participative decision making can undermine employee commitment despite other benefits programs, and balancing centralization with decentralization is important for long term success.
IRJET- Employee Empowerment in Manufacturing UnitIRJET Journal
Employee empowerment is important for increasing productivity in manufacturing units. It involves giving employees authority and responsibility to make decisions and complete tasks efficiently. Training helps develop employee skills and career growth. An empowering work environment maintains effective communication, encourages teamwork and innovation, recognizes performance, and clearly defines roles and responsibilities. Empowered employees improve problem-solving abilities and decision making, leading to increased productivity and customer satisfaction for the organization.
A study on reward and recognition program 2016Anand Yogesh
“People may forget words; People may forget actions; but people will always remember Respect, Recognition & Appreciation given to them publicly for their contributions....”
A study on reward and recognition program 2016Anand Yogesh
“People may forget words; People may forget actions; but people will always remember Respect, Recognition & Appreciation given to them publicly for their contributions....”
Retention Management in the Era of Healthcare ReformNicola Hawkinson
The document discusses strategies for improving employee retention in the healthcare sector. It notes that employee turnover is extremely high, costing the industry billions per year. The key to improving retention is effective leadership that identifies high performers, sets clear goals and evaluations, challenges employees with career growth, and removes underperformers. Leaders must acknowledge that poor retention is due to mismanagement rather than external factors like workforce shortages, and make changes to implement strategies like training, recognition programs, and standardized hiring practices. Doing so can help organizations stay ahead of competitors in attracting and keeping talent.
Employee Engagement Capabilities Report by Altus and Red BalloonElizabeth Lupfer
- The document discusses findings from a study on employee engagement conducted over three years with nearly 3,000 survey responses.
- Key findings include that highly engaged organizations have the most capability in areas like culture, purpose, and clear key performance indicators (KPIs). Those with lower engagement scores have less capability, especially in these core areas.
- While benefits and perks are not the main drivers of engagement, highly engaged organizations are more likely to invest in coaching, mentoring programs, and cash bonuses compared to average performers. Simply increasing spending on engagement is not enough without focusing on the right capabilities.
7 Steps to Attract, Motivate & Retain Top Talentnyreport.com
This document discusses strategies for attracting, motivating, and retaining top talent. It outlines a 7 step process: 1) Benchmark current retention metrics, 2) Identify root causes for employee turnover, 3) Map the employee lifecycle, 4) Prioritize potential solutions, 5) Present solutions to managers and employees, 6) Integrate solutions into business practices, and 7) Continuously review metrics to refine solutions. Retaining top performers remains a challenge due to skills gaps, global demand, and high costs of employee turnover estimated at 20-200% of annual salary per employee.
CSI believes performance based recognition is a business strategy that improves employee engagement by rewarding employees frequently for behaviors, actions, and attitudes that achieve organizational goals and reinforce its vision and values. Engaged employees are passionate and committed while disengaged employees undermine organizational success. CSI's proprietary STARS PERFORMANCE system enables clients to implement recognition initiatives through points-based rewards, appreciation spots, peer nominations, and manager recognition to engage, motivate, and retain talent. The system provides comprehensive support services including communications, training, measurement and metrics, and account management.
Hr Guide To Enhance Employee Moral And ProductivenessLakesia Wright
This document outlines 11 ways to increase employee loyalty and engagement. It discusses measuring engagement through surveys, promoting a sense of being helpful through empowering employees and secret shoppers, improving competence through training programs and mentoring, building acceptance through team building, and gaining respect through transparency, good management, and recognition. Technology can help understand employee feedback to better manage engagement. Overall engaging employees leads to higher productivity, retention, and positive business outcomes.
The document discusses effective retention policies for controlling attrition. It recommends conducting exit interviews and surveys to understand why employees leave so the company can address issues like lack of recognition from managers. The retention strategy should optimize attrition while allowing career growth. Engaging employees through performance recognition, learning opportunities, good communication, and personal relationships can improve retention. Analyzing turnover rates and conducting employee surveys can provide insights to guide policy changes. The key is developing a positive correlation between performance, rewards, and development.
1. Leaders must fully commit to motivating employees. Throwing their heart into the job will inspire others to follow.
2. Managers should have zero tolerance for dysfunctional behaviors like insincerity and gossip that lower productivity.
3. Showing care for employees, through both words of encouragement and interest in their well-being, is an important way to boost motivation.
Twelve valuable steps to raise your self esteemRajThilak
The document outlines 12 steps to raise self-esteem. It recommends stopping comparisons to others and self-criticism. Accept compliments with gratitude. Use affirmations and engage with positive material. Spend time with supportive people and make lists of past successes and positive qualities. Help others, pursue enjoyable activities, and live authentically. Taking action, even if unsuccessful, builds self-esteem over avoiding challenges due to fear.
The document tells a parable about a pencil maker who shares five lessons with a pencil before sending it out into the world. The lessons are that the pencil will experience sharpening to become better, can correct mistakes, its most important part is the inside, must continue writing no matter the difficulty, and was made for a purpose by its maker. The document then applies these lessons by replacing the pencil with the reader, encouraging them to remember the lessons to become the best person and do great things by allowing themselves to be held by God and serve him no matter the situation.
The document discusses the seven habits of highly effective people according to Stephen Covey. It describes each of the seven habits and principles they are based on. The habits include being proactive, beginning with the end in mind, putting first things first, thinking win-win, seeking first to understand then be understood, synergizing, and sharpening the saw.
The document provides guidelines for proper telephone etiquette. It discusses best practices for answering calls, making calls, transferring calls, putting callers on hold, taking messages, returning calls, and ending conversations politely. Key recommendations include identifying yourself, speaking courteously, actively listening, asking before putting someone on hold, thanking callers, and using respectful language.
Teamwork is not just a behavior for special occasions, but rather a set of behaviors where people commit to achieving a single goal and work together at it. It requires both a set of rules and a mindset, as well as smooth interaction between teams throughout a company achieved through full communication. While it does not come easily, teamwork can be built and reinforced through appropriate efforts and initiatives, and is a collective effort that benefits customers in the real world.
This document discusses teams and teamwork. It defines a high-performance team as a small group that works actively together to achieve common goals and holds itself accountable. Team building involves planned activities to improve team effectiveness. Characteristics of high-performance teams include strong values, clear objectives, the right skills mix, and creativity. The document also discusses improving team processes, roles and norms, cohesiveness, and how different types of teams contribute to high-performance workplaces.
This document provides tips for self-marketing and preparing for a job interview in 3 steps:
1) Research the organization, allow time to prepare, and review your appearance. Consider how your look will be perceived.
2) Grooming is important for both men and women. Make sure to be well-groomed with clean and styled hair, trimmed nails, and good hygiene.
3) In the interview, be aware that first impressions are made within seconds based mostly on appearance, body language, and tone of voice rather than what is said. Dress appropriately to be remembered for your qualities, not your clothes.
The document outlines an effective time management training workshop. It discusses prioritizing tasks, managing crises, and balancing work and personal life. It introduces the 80/20 rule and different quadrants for categorizing tasks by urgency and importance. It provides tips for minimizing time wasters and setting SMART goals to improve productivity.
Negotiations - the art of getting things doneRajThilak
The document discusses a three-dimensional approach to negotiation called 3-D Negotiation. The three dimensions are tactics, deal design, and set-up. Many negotiators focus only on tactics but overlooking deal design and set-up can undermine success. When negotiations stall, diagnosing the barriers is important before determining the best strategy. The barriers could be tactical, related to the deal structure, or due to flaws in how the negotiation is set up. The right approach may involve tactics, deal design changes, or altering the negotiation set-up and parties involved.
The document discusses key aspects of quality customer service including understanding service culture, developing communication skills, addressing different customer needs and behaviors, and resolving service issues. It emphasizes the importance of knowing your organization, products, and customers; communicating effectively through both verbal and nonverbal means; listening to understand different customer styles; and taking responsibility to resolve problems in a respectful manner. Quality service requires excellence in both personal interactions and established procedures.
The document provides guidance on delivering genuine hospitality to every hotel guest. It emphasizes that each guest interaction is an opportunity to delight customers through extraordinary service that goes above expectations. Staff are encouraged to positively acknowledge, welcome, and address guests by name to make them feel valued. Checking in on customer satisfaction and thanking guests for their visit are also presented as important aspects of ensuring 100% guest satisfaction. The document stresses that simple acts like smiling, greeting guests, maintaining eye contact and exuding confidence can make a positive first and lasting impression.
The document discusses various reasons why people may not listen effectively. It touches on selective listening where people only focus on what they deem important. It also mentions the disparity between speaking speed and thinking speed can cause people to tune out. Finally, it lists some common barriers to listening like beliefs, reactions to the speaker, distractions, and preconceptions.
Communication is the consideration and action of transmitting information from a source to a recipient. Scientology was the first to comprehensively define and analyze communication. Effective communication requires understanding the components of communication including cause, distance, effect, intention, attention, and duplication with understanding. Barriers like language differences, perceptions, and relationships can interfere with clear communication. Listening is an important skill that involves focusing on understanding the other person without judgment.
The document provides etiquette guidelines for dining in restaurants and at private dinner parties. It discusses proper napkin, silverware, and table manners including making reservations, starting to eat, passing dishes, using utensils, tipping, and specific food types. Guidelines cover arriving on time, dressing appropriately, basic courtesies, and avoiding distracting behaviors at the table.
The document discusses key aspects of providing good customer service, including identifying different types of customers, both internal and external; focusing on caring responses and problem resolution; understanding that customers want friendly, flexible, timely service and solutions to issues; and recognizing that customer service is as much about attitude as techniques. Maintaining a positive attitude through confidence, courtesy, empathy and ownership is emphasized as central to quality customer service.
CRM is a business philosophy focused on developing mutually beneficial long-term relationships with customers. It involves identifying and meeting customer needs to deliver superior long-term value at a profit. Customer relationships develop over several stages from initial contact to long-term partnership as trust and value increase over time. The role of salespeople is to build and promote relationships by understanding customers and coordinating cooperation between them and the company to encourage learning and resolution of issues. The goal of CRM is to turn prospects into customers, customers into loyal customers, and loyal customers into partners by offering superior value.
The document provides an overview of corporate etiquette and proper business manners. It discusses the importance of etiquette, successful encounters including small talk skills and body language, manners for meetings and greetings, spatial arrangements, professional presence, social niceties, dining etiquette, office equipment etiquette, and expressing appreciation. The document aims to impart skills related to presenting oneself professionally and making positive impressions in corporate settings.
Assertiveness describes someone who behaves confidently and stands up for their beliefs without violating others' rights or being aggressive. Some people avoid being assertive due to fear of displeasing others or not being liked. There are different types of assertion including basic, empathic, and escalating assertion. Being assertive is important to avoid problems like depression, resentment, and frustration. People have the right to be treated with respect and to express themselves while also having their wants and priorities respected. Becoming more assertive involves realizing one's rights, learning how to assert in different situations, practicing responses, and trying it in real life.
The document discusses the importance of customer service and customer delight. It defines internal and external customers and explains concepts like the moment of truth and service-profit chain. It provides tips for good customer service such as smiling, listening actively, apologizing when mistakes are made, and exceeding customer expectations. The document also covers how to handle different types of customers like angry, demanding, and passive customers.
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During the budget session of 2024-25, the finance minister, Nirmala Sitharaman, introduced the “solar Rooftop scheme,” also known as “PM Surya Ghar Muft Bijli Yojana.” It is a subsidy offered to those who wish to put up solar panels in their homes using domestic power systems. Additionally, adopting photovoltaic technology at home allows you to lower your monthly electricity expenses. Today in this blog we will talk all about what is the PM Surya Ghar Muft Bijli Yojana. How does it work? Who is eligible for this yojana and all the other things related to this scheme?
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In World Expo 2010 Shanghai – the most visited Expo in the World History
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China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
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1. TWENTY RETENTION TOOLS FOR CURBING ATTRITION
In today's scenario ATTRITION has become the most dangerous alarm to all HR employees’ ears and
Organization is facing troubles to fight it out. Suggested Retention Tools for curbing attrition to a great extent are
submitted herewith. These need not be brainstormed and implementation strategy should be worked out
immediately.
1. OFFER COMPENSATION – ATTRACTIVE AND COMPETITIVE: Fair compensation alone does not
guarantee employee loyalty, but offering below-market salaries makes it much more likely that employees
will look for greener pastures.
J Use of Industry Surveys and other data tools to stay informed on wage trends.
J To benefit both company and employees, tie increased one time performance pay to meeting specific goals
aligned with business objectives.
J Collect data from exit interviews to document trends from your departing employees, and then use this data
to make a business case for increasing salaries across the board.
J Go for Employee Engagement Surveys / ESS, to find out what perks, benefits and forms of compensation
other than money will help keep them motivated.
J Let employees decide their own compensation package / reimbursements once the quantum is fixed.
Pay Exception is a procedure at FedEx, which allows managers to recommend and give exceptional pay
increases to their highly performing employees when it is not covered by normal policy. Extensive performance
measuring scheme and incentive policies by Sasken Communications, Awards and recognition like "Best
project" , "contribution", "mentorship" by Aztec Software and Formal Individual / group recognition at
departmental / organization levels by Intel Technologies India Pvt Ltd are few outstanding examples.*
2. BENEFITS NEED TO BE QUANTIFIED AND QUALITATIVE. Although benefits are not a key reason why
employees stick with a company, the benefits you offer can't be markedly worse than those offered by your
competitors and like minded industries.
J Group Medi-claim Insurance Scheme and Personal Health Care (Regular medical check-ups)
J Corporate Credit Cards and Discount Coupons
J Cellular Phone / Laptop and other latest technology on-board
J Interest free loans for higher educations
J Performance based quarterly incentives
J Flexi-time and Flexible Salary Benefits
J Wedding Day and Birthday Gift
NTPC Limited has social security systems for their employees with high level of commitments and a unique
culture of celebrating all their achievements. *
3. TRAIN YOUR FRONT-LINE, MANAGERS AND ADMINISTRATORS. It can't be said repeatedly that people
stay or leave because of their bosses and not the companies. Make sure your managers aren't driving
technologists away. Harp upon the competencies and substantially invest in human capital irrespective of
ROI.
J Improve managers’ leadership, communication and interpersonal skills through coaching, training and
feedback. Rate these key skills in their evaluations, and tie compensation to performance.
J Create a safe environment and process for employees to bring up concerns with their managers.
In Whirlpool Appliances, there are highly selective leadership development mentor programs. Managers
selected to participate as mentors go through a rigorous selection process and are then monitored closely to
ensure that only managers who consistently produce results remain in the program. *
2. 4. ROLES AND RESPONSIBILITIES NEEDS TO BE DOVETAILED. Make sure your employees know what is
expected of them every day, every month and every year, what types of decisions they are allowed to make
on their own, and to whom they are supposed to report.
J Provide clear vision, brawny and consistent communication, teamwork and respect for human capital’
efforts.
J Share the company vision/mission clearly and regularly.
J Collaborate, communicate and listen. Contented employees achieve amazing things.
Eli Lilly & Co.(India) Pvt. Ltd has a Red Book on Code of Business Conduct which provides standards for
conducting business consistent with the company's legal obligations, global policies and core values.
Employees are taken through the Corporate values, vision and mission and Red Book. There is a structured
training program on the Red Book and the employees are required to sign the Responsibility Statement of the
Red Book to certify that they agree to comply with the principles and values. *
5. ENHANCEMENT, ADVANCEMENT AND PROGRESSION OPPORTUNITIES. To foster employee loyalty,
implement a career ladder and make sure employees know what they must do to earn and go in for
progression. A clear professional development plan gives employees an incentive to stick around. Do away
with you Performance Management System if it has turned to NOVA (Non Value Added Activity) and go in
for instant performance rewards. Think! Think out of the box!
J Assess employee’s performance against the focus area’s set in their performance agreement for the
appraisal year and improves their proficiency.
J Provide an opportunity to the employees to express their views or to seek further clarification on their
performance.
J Identify potential of employees and to develop them for future roles.
J Reward them appropriately.
J Generate data for career planning and succession planning.
Computer Sciences Corporation India (P) Ltd in the sabbatical policy, not only does the Company pays for
the fees of higher qualifications being acquired by any employee, any break in service for acquiring higher
qualifications is treated as work experience for the purpose of determining seniority within the Organisation, and
there is an assured job for the employees after completion of his/her course. *
6. OFFER RETENTION BONUS: Employee longevity typically is rewarded with an annual raise and
mandatory vacation time after three, five or ten years. But why not offer other seniority-based rewards such
as a paid membership in the employee's professional association after one year, a paid membership to a
local gymnasium and clubs after two years, and full reimbursement for the cost of the employee's formal
dress.
J Build a high degree of recognition value into every reward you offer. Reduce entitlements and link as many
rewards as possible to performance.
J Troubleshoot your reward system to make sure that what it is rewarding is what you really want to happen.
J Give employees a choice of rewards.
J Increase the longevity of your rewards
Intel Technologies has cash bonus plans and performance based bonuses for employees. *
7. RETENTION STRATEGIES IMPLEMENTATION NEEDS TO HAVE A PROCESS OWNER: Measure your
turnover rate and identify a process owner responsible for containing it. If customer returns, in-house
rejections and non-confirming products can have a process owner as a countermeasure why not a process
owner for implementation of retention strategies? Think better, think bigger, think brighter, think broader,
think bolder, think positive and set higher audacious goals.
3. J The ability of the employee to speak his or her mind freely within the organization is another key factor in
employee retention. If so, employees offer ideas, feel free to criticize and commit to continuous
improvement. If not, they bite their tongues or find themselves constantly "in trouble" - until they leave. *
8. GO IN FOR EMPLOYEE ENGAGEMENT PRACTICES: You won't know what's wrong... or what's right …
unless you practice. To check the pulse of your organization, conduct employee satisfaction surveys on a
regular basis. Go in for its analysis and implementation.
J One idea: Ask employees what they want more of and what they want less of – Capture Voice of Employees
J Value addition in terms of ASKPT (Attitude, Skills, Knowledge, Practices, and Trust) has to be the end
product.
J Stay Interviews and its implementation, call back your employees and ensure ombudsmen concept.
From the very beginning, Mindtree Consulting has been active in its social responsibilities. Infact, MindTree
has identified social responsibility as one of its core values and therefore, regularly encourages it in the
organization. It has adopted an old age home and a home for children of Sri Lankan refugees in Bangalore.
Every third Saturday, MindTree Minds vi sit these places and spend half a day with the inmates there. *
9. TEAMWORK AND CROSS FUNCTIONAL TEAMS: It takes effort to build an effective team, but the result
is greater productivity, better use of resources, improved customer service and increased morale. Give great
emphasis on cross functional approach as it endorses acceptance and accountability.
J Make sure everyone understands the department's purpose, mission or goal.
J Encourage discussion, participation and the sharing of ideas.
J Rotate leadership responsibilities depending on your employees' abilities and the needs of the team.
J Involve employees in decisions; ask them to help make decisions through consensus and collaboration.
J Encourage team members to show appreciation to their colleagues for superior performance or
achievement.
Sapient Corporation has a practice known as “Team Storming”. When a team (project team or an internal
team) has worked very hard, teams from across the office get together and storm the team with a 'goodies'
basket to recognize the team and lift their morale. *
10. PAPERLESS ORGANIZATION: If your high performers and technologists spend nearly as much time filling
out paperwork, it's time for a change. Convert paperwork to an electronic format; and hire non- tech
administrative staff to take over as much of the paperwork burden as is allowed under legal or regulatory
restrictions
J Intranet facility
J Centralized servers for data storage
11. FUN IS MUST. Celebrate successes and recognize when milestones are reached. Buffet lunches, birthday
parties, employee picnics and creative contests will help remind people why an organization is a great place
to work.
J The companies organizes cultural program as and when possible but most of the times, once in a quarter, in
which all the employees are given an opportunity to display their talents in dramatics, singing, acting,
dancing and sports programs such as Cricket, football, etc
Fun elements at work like Parties, bashes, outings, picnics at Aztec Software & Technology Services Ltd and
De-motivation to work on holidays by Phillips India are few good illustrations. *
12. MISSION STATEMENT FOR EACH FUNCTIONAL AREA. Everyone wants to feel that they are working
toward a meaningful, worthwhile goal. Work with your human capital to develop a departmental mission
statement aligned with company’s vision, Make sure employees understand how their contribution is
important.
4. J A place where people work with a smile on their faces and dreams in their eyes
J A place where your views can be freely voiced and are received with an open mind
J A place where you know whenever you need help, there is a family of 2000 members waiting to help you out
13. ASSIGNMENTS FOR JOB ENRICHMENT: Identify your employees' talents and then encourage them to
stretch their abilities into new areas. You have to have a great mentor or mentors. A variety of challenging
assignments helps keep the organization stimulating. Lay emphasis on stretch Key Result Areas.
J Employees today want more than just a job. They want to contribute to the big picture and help the company
sustain it through the tough times. Provide challenging and meaningful work assignments that stimulate
them.
J When employees feel bored, their motivation declines and they lose focus on how their work fits into the big
picture.
J Delegate meaningful work whenever possible so employees can learn something new and feel challenged.
Additionally, provide regular development and learning opportunities.
Johnson & Johnson conducts a Strategic Roadmap Meeting which is a large-scale interactive process (LSIP)
of communicating with employees and getting their buy -in on the strategic goals set by the company. This is a
theme based motivational event. *
14. TRANSPARENCY IN COMMUNICATION. Employees are more loyal to a company when they believe
management or those at the helm of affairs keep them informed about key issues
J Communication is the first step toward creating the kind of environment that people care about, and if they
care, they just may stay, keep your people in the loop about what's happening with the company.
J At any time, all of your employees should have a pretty good idea of how business has been carried out.
J They should be aware of what issues the company is attempting to address.
Everyone from new recruit to CEO is treated as same in Nokia. Everyone flies the business class and everyone
stays in luxury hotels. *
15. ENCOURAGE HIGHER LEARNING. Create opportunities for your key performers and technologists to
grow and learn. Encourage every employee to learn at least one new thing every week, and you'll create a
work force that is excited, motivated and committed.
J To keep morale high, coach and facilitate every day.
J The “I tell/you do” method of management simply does not work for motivating and retaining people.
Instead, become a coach to your people and encourage them to try things their own way.
J Allow for mistakes to happen, as mistakes are often our greatest learning opportunities.
J Most people are grateful for constructive feedback. It shows that you’re paying attention to their progress
FedEx has Personality Development Systems, amount of 3000 $ annually as education reimbursement and an
Online training library with 600 courses. *
16. FLEXIBILITY AND PRAGMATISM: Employees will be loyal to organizations that make their lives more
convenient by offering on-site childcare centers, on-site hair styling and dry cleaning, flexible work hours,
part-time positions, job-sharing or involving spouses in CSR activities and promote ownership culture.
J Employees of school-age children might appreciate the option to work nine months a year and have the
summers off to be with their children.
17. DEVELOP AN EFFECTIVE INDUCTION PROGRAM. Implement a formal orientation program that's at least
three weeks long and includes a thorough overview of every area of your department and an introduction to
other departments.
5. J Infosys has a 23 days Induction Program with ISB Bangalore *
J Sona Group has tied up with MDI Gurgaon for one month Induction Program
18. WORKPLACE AMBIENCE. No one wants to work with equipment that's old or constantly breaking down.
Provide employees with the highest quality supplies you can afford. Cheap, leaky pens may seem like a
small thing, but they can add to employees' overall stress level.
J A career-oriented, valued employee must experience growth opportunities within your organization.
19. NEVER, NEVER, EVER THREATEN AN EMPLOYEE'S JOB OR INCOME. Even if you know layoffs loom if
you fail to meet targets, it is a mistake to foreshadow this information with employees. It makes them
nervous; no matter how you explain the information, even if you're absolutely correct, your employees will
update their resumes
J Demonstrate a vibrant workplace that retains and promotes talents and at the same time encourages
development of non-performers to perform better and dissuade pink slips
20. VALUE YOUR EMPLOYEES . Recognize outstanding achievements promptly and publicly, but also take
time to commend on the many small contributions your staff makes every day to the organization's vision,
mission and growth. DO NOT FORGET — THESE ARE THE PEOPLE WHO MAKE YOU LOOK GOOD!
J A commonplace complaint we hear during an exit interview is that the employee never felt senior managers
knew he existed.
J Take time to meet with new employees to learn about their talents, abilities and skills. Meet with each
employee periodically.
It is not unusual for one to find the CEO of Godrej Consumer Products Ltd. having lunch with employees
everyday, or for the CEO and HR head of Wipro Spectramind to have open doors for employees at all times *
References
J * nd
Business world- Grow Talent list of Great Places to Work® 2 Edition brochure for application,
rd
May 2006 and excerpts from 2007 Great Place to Work® Institute website retreived on March 23
,2007,at http://www.greatplacetowork.com/gptw/index.php
• THE AUTHORS
MR. HARI NAIR, a Masters in Public, Personnel Management & Industrial Relations from
Osmania University, did his Graduation in Commerce and has a Degree in Education
Psychology & a Diploma in Journalism. Currently he is at the helm of affairs at Sona Koyo
Steering Systems Ltd, Gurgaon as its Assistant Vice President – Human Resources and ,
can be reached by e -mail – hari.nair@sonagroup.com or hari.nair69@gmail.com and on his
Mobile No. +91-98-102-89047