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Digitalization
and the Need for Upskilling
Stephan Goericke, iSQI Group, Germany
Time for Upskilling
iSQI In Numbers
> 365
invigilators worldwide
6 continents
>100 countries
10languages
> 143.000
exams since 2004
High5 GmbH
Berlin, Germany
> 30.000
Certifications per year
2004: iSQI GmbH
2013: iSQI B.V.
2014: iSQI Ltd. UK
2015: iSQI, Inc.
https://www.paper-exam.org/
Why I like this Business so much
• Much experience: 13 years in certification business
• Responsibility: CEO iSQI Group
• Big Market with many possibilities: New offices worldwide: e.g. Warsaw,
Mumbai, Sydney, Boston
• My Vision: to be there for people: entrepreneur of the year
Me and my team try to understand what´s happening today to prepare for
the future and look, what will come next. Where to put the focus within the
next 5 years? Which skills and knowledge will be required?
5
First Generation of IoT
The Secret behind are DATA
• Dash-Button since 2015 US and 2016 UK
• easy handling - Amazon expands in a new
Convenience-Market
• tricky processes behind
• touches many social aspects (security of
data, ethics, health care, politics,
quality…)
Devices, You can speak with
• Say which music it should play
• Call or message anyone
• Connect to other Echo devices using just your voice
• ECHO hears you from across the room with far-
field voice recognition, even while music is playing
• ECHO answers questions
• Reads the news
• Reports traffic and weather
• Reads audiobooks
• Gives information on local businesses,
• Learns and gets smarter and adding new features,
plus thousands of skills like Uber, Domino's, DISH,
and more
• Privacy: protection of private life
• Cybersecurity: protection of open source code and
programs from intrusion from the outside
• Ethics: How and how far are intelligent programs
allowed to decide independently from people?
• Politics: How much does we allow and how far do
we go? (rules and borders versus transparency and
freedom)
• Society and culture: Who are we and who do
we want to be? (general cultural and human
questions)
Tester: The Digitalization Coach
• Testing without violating security aspects
• Testing without disturbing the intimacy of
the people
• staying human and decent
• Testing may not offend common decency
and law and order
• New / increased functionality and usability
aspects within the frame of new business
models
 broader skills and areas
 coaching and consulting
New Topics for Testers New Roles for Testers
More than 90% of employers expect their
organization to be impacted by digitization
in the next 2 years.
Source: The Skills Revolution – Digitization and Why Skills and Talent Matter, ManpowerGroup; survey: 18,000 employers in 43 countries (2016)
„Digitization is changing the
business world fundamentally.“
Within the next 10 years, to what extent would you agree?
65%
Robots and intelligent
machines will do most of
the necessary physical work.
75%
New computer-based processes
will replace many office activities.
Source: Bitkom presentation (Neue Arbeit – wie die Digitalisierung unsere Jobs verändert) from 30th June, 2016 – Thorsten Dirks I Bitkom president
Rather simpler
jobs disappear
Draftsmen
Warehouse clerk
Harvest workers
Post office advisor
Secretary-typist
Typesetter
3D print specialist
CDO (Chief Digital Officer)
Mobile-/Web Developer
Hybrid Business Analyst
Scrum Master
Datamining specialist
Exciting jobs
are being formed
Source: Bitkom presentation (Neue Arbeit – wie die Digitalisierung unsere Jobs verändert) from 30th June, 2016 – Thorsten Dirks I Bitkom president
11
Source: The Skills Revolution – Digitization and Why Skills and Talent Matter, ManpowerGroup; survey: 18,000 employers in 43 countries (2016)
„Digitization creates jobs for qualified employees.“
Within the next 10 years, what impact will digitization have on the amount of workplaces
in your company?
37%
-12%
36%
-17%
54%
-5%
Amount of employees
top-management level
middle-management level
qualified experts with specialized trainings
supporting activities
will decrease will increase
Source: Bitkom presentation (Neue Arbeit – wie die Digitalisierung unsere Jobs verändert) from 30th June, 2016 – Thorsten Dirks I Bitkom president
Meeting the Challenge of Digitization:
Upskilling Employees is Crucial
iSQI extends its certification portfolio by entering
new partnerships and adding new programs
Certified Professional for IoT
Shift Left as state of the art approach – quality begins at the constructive project stages
• Constructive Quality Engineering instead of pure Testing as Analytic Quality
Engineering
• The Certified Professional for IoT provides the basic skills
Syllabus in English (including list of learning objectives):
https://www.asqf.de/wp-content/uploads/2016/06/ASQF-CPIoT_Syllabus-Eng_V1.0.pdf
Plan: Integration into the ISTQB® Certified Tester Scheme
QUALITY ENGINEERING FOR THE INTERNET OF THINGS
Motivation
Constructive
QE
Architecture
Constructive QE
Processes and
Methods
Analytic
Quality
Engineering
Constructive
QE Quality
Aspects
Lifecycle
Certified Professional for IoT
• Knowledge of relevant Quality Aspects and awareness of their prioritization and
impact for IoT as essential basis for all steps of quality engineering
• Knowledge of the adequate Architecture for smart objects reflecting the quality
aspects as technical basis
• Knowledge of Processes and Methods and their characteristics in the IoT domain,
including process automation, as basis for an efficient product lifecycle
• The characteristics and prioritized methods of Analytic Quality Engineering (=Testing)
in the IoT domain, like IT-Security testing
• Comprehensive and interdisciplinary characteristic of the IoT Lifecycle
QUALITY ENGINEERING FOR THE INTERNET OF THINGS
Motivation
Constructive
QE
Architecture
Constructive QE
Processes and
Methods
Analytic
Quality
Engineering
Constructive
QE Quality
Aspects
Lifecycle
iSQI as Global Exam Provider for DASA
Collaboration between DASA and iSQI
Skill Areas
1- Novice / 2- Competent / 3- Proficient / 4 - Expert / 5 -
Master
Knowledge
Areas
Courage
Teambuilding
DevOps Leadership
Continuous improvement
Business Value Optimization
Business Analysis
Architecture & Design
Programming
Continuous Delivery
Test Specification
Infrastructure Engineering
Security, Risk & Compliance
Knowledge Areas Skills Areas
DASA Competence Model and
Qualification Program
Source: DASA presentation from 5th Sept, 2017 – Deborah Burton, Managing Director DASA
21
THANK YOU
Stephan Goericke
CEO iSQI GmbH | Managing Director iSQI, Inc.
https://www.linkedin.com/in/stephan-goericke-
9b7802a4
Erika Paasche
Key Account & Partner Manager iSQI GmbH
https://www.linkedin.com/in/erika-paasche-
58641283/

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2 stephan goericke - digitalization and the need for upskilling

  • 1. Digitalization and the Need for Upskilling Stephan Goericke, iSQI Group, Germany
  • 3. iSQI In Numbers > 365 invigilators worldwide 6 continents >100 countries 10languages > 143.000 exams since 2004 High5 GmbH Berlin, Germany > 30.000 Certifications per year 2004: iSQI GmbH 2013: iSQI B.V. 2014: iSQI Ltd. UK 2015: iSQI, Inc. https://www.paper-exam.org/
  • 4. Why I like this Business so much • Much experience: 13 years in certification business • Responsibility: CEO iSQI Group • Big Market with many possibilities: New offices worldwide: e.g. Warsaw, Mumbai, Sydney, Boston • My Vision: to be there for people: entrepreneur of the year Me and my team try to understand what´s happening today to prepare for the future and look, what will come next. Where to put the focus within the next 5 years? Which skills and knowledge will be required?
  • 5. 5
  • 6. First Generation of IoT The Secret behind are DATA • Dash-Button since 2015 US and 2016 UK • easy handling - Amazon expands in a new Convenience-Market • tricky processes behind • touches many social aspects (security of data, ethics, health care, politics, quality…)
  • 7. Devices, You can speak with • Say which music it should play • Call or message anyone • Connect to other Echo devices using just your voice • ECHO hears you from across the room with far- field voice recognition, even while music is playing • ECHO answers questions • Reads the news • Reports traffic and weather • Reads audiobooks • Gives information on local businesses, • Learns and gets smarter and adding new features, plus thousands of skills like Uber, Domino's, DISH, and more
  • 8. • Privacy: protection of private life • Cybersecurity: protection of open source code and programs from intrusion from the outside • Ethics: How and how far are intelligent programs allowed to decide independently from people? • Politics: How much does we allow and how far do we go? (rules and borders versus transparency and freedom) • Society and culture: Who are we and who do we want to be? (general cultural and human questions) Tester: The Digitalization Coach • Testing without violating security aspects • Testing without disturbing the intimacy of the people • staying human and decent • Testing may not offend common decency and law and order • New / increased functionality and usability aspects within the frame of new business models  broader skills and areas  coaching and consulting New Topics for Testers New Roles for Testers
  • 9. More than 90% of employers expect their organization to be impacted by digitization in the next 2 years. Source: The Skills Revolution – Digitization and Why Skills and Talent Matter, ManpowerGroup; survey: 18,000 employers in 43 countries (2016)
  • 10. „Digitization is changing the business world fundamentally.“ Within the next 10 years, to what extent would you agree? 65% Robots and intelligent machines will do most of the necessary physical work. 75% New computer-based processes will replace many office activities. Source: Bitkom presentation (Neue Arbeit – wie die Digitalisierung unsere Jobs verändert) from 30th June, 2016 – Thorsten Dirks I Bitkom president
  • 11. Rather simpler jobs disappear Draftsmen Warehouse clerk Harvest workers Post office advisor Secretary-typist Typesetter 3D print specialist CDO (Chief Digital Officer) Mobile-/Web Developer Hybrid Business Analyst Scrum Master Datamining specialist Exciting jobs are being formed Source: Bitkom presentation (Neue Arbeit – wie die Digitalisierung unsere Jobs verändert) from 30th June, 2016 – Thorsten Dirks I Bitkom president 11
  • 12. Source: The Skills Revolution – Digitization and Why Skills and Talent Matter, ManpowerGroup; survey: 18,000 employers in 43 countries (2016)
  • 13. „Digitization creates jobs for qualified employees.“ Within the next 10 years, what impact will digitization have on the amount of workplaces in your company? 37% -12% 36% -17% 54% -5% Amount of employees top-management level middle-management level qualified experts with specialized trainings supporting activities will decrease will increase Source: Bitkom presentation (Neue Arbeit – wie die Digitalisierung unsere Jobs verändert) from 30th June, 2016 – Thorsten Dirks I Bitkom president
  • 14. Meeting the Challenge of Digitization: Upskilling Employees is Crucial iSQI extends its certification portfolio by entering new partnerships and adding new programs
  • 15. Certified Professional for IoT Shift Left as state of the art approach – quality begins at the constructive project stages • Constructive Quality Engineering instead of pure Testing as Analytic Quality Engineering • The Certified Professional for IoT provides the basic skills Syllabus in English (including list of learning objectives): https://www.asqf.de/wp-content/uploads/2016/06/ASQF-CPIoT_Syllabus-Eng_V1.0.pdf Plan: Integration into the ISTQB® Certified Tester Scheme QUALITY ENGINEERING FOR THE INTERNET OF THINGS Motivation Constructive QE Architecture Constructive QE Processes and Methods Analytic Quality Engineering Constructive QE Quality Aspects Lifecycle
  • 16. Certified Professional for IoT • Knowledge of relevant Quality Aspects and awareness of their prioritization and impact for IoT as essential basis for all steps of quality engineering • Knowledge of the adequate Architecture for smart objects reflecting the quality aspects as technical basis • Knowledge of Processes and Methods and their characteristics in the IoT domain, including process automation, as basis for an efficient product lifecycle • The characteristics and prioritized methods of Analytic Quality Engineering (=Testing) in the IoT domain, like IT-Security testing • Comprehensive and interdisciplinary characteristic of the IoT Lifecycle QUALITY ENGINEERING FOR THE INTERNET OF THINGS Motivation Constructive QE Architecture Constructive QE Processes and Methods Analytic Quality Engineering Constructive QE Quality Aspects Lifecycle
  • 17. iSQI as Global Exam Provider for DASA Collaboration between DASA and iSQI
  • 18. Skill Areas 1- Novice / 2- Competent / 3- Proficient / 4 - Expert / 5 - Master Knowledge Areas Courage Teambuilding DevOps Leadership Continuous improvement Business Value Optimization Business Analysis Architecture & Design Programming Continuous Delivery Test Specification Infrastructure Engineering Security, Risk & Compliance Knowledge Areas Skills Areas DASA Competence Model and Qualification Program Source: DASA presentation from 5th Sept, 2017 – Deborah Burton, Managing Director DASA 21
  • 19. THANK YOU Stephan Goericke CEO iSQI GmbH | Managing Director iSQI, Inc. https://www.linkedin.com/in/stephan-goericke- 9b7802a4 Erika Paasche Key Account & Partner Manager iSQI GmbH https://www.linkedin.com/in/erika-paasche- 58641283/