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THE 
NETWORKED 
BUSINESS 
INITIATIVE 
(NBI) 
Ac4onable 
insight 
for 
digital 
success
Networked 
Business 
Ini0a0ve 
• History 
• What? 
• How? 
• Why?
“Besides 
strategy 
– 
IT, 
is 
by 
far 
the 
biggest 
factor 
when 
it 
comes 
to 
shaping 
an 
organiza4ons 
compe44veness 
in 
the 
digitally 
networked 
and 
globalized 
society. 
McKinsey 
quarterly 
2013
Piloted 
2010-­‐2013 
-­‐ 
SocialSeman4c.eu
• 172 
Pilot 
-­‐ 
2010-­‐2013 
SocialSeman4c.eu 
Partners 
• 175.000 
engaged 
• 4000+ 
surveyed 
• 15.000 
hard 
copies 
/ 
10.000 
downloads 
in 
the 
first 
3 
months 
• 100+ 
events 
• 400 
media 
impressions 
• Community 
of 
10.000+ 
(FB, 
Twi`er, 
LinkedIn, 
NL) 
• Sold 
at 
bookstores, 
used 
by 
consultancies, 
prac44oners 
and 
professors 
alike
” 
Move digital 
maturity 
forward because 
it is a key to 
rebuilding a 
sustainable and 
better 21st 
century business 
environment 
WHY
“Vi 
sad 
bare 
og 
snakkede 
om 
at 
det 
var 
godt, 
at 
vores 
virksomhed 
ikke 
er 
på 
LinkedIn! 
Top 
100 
DK 
Firma 
-­‐ 
HR 
chef
“1 
Context 
“ 
The 
challenge 
is 
no 
longer 
the 
lack 
of 
knowledge, 
IT 
maturity 
or 
experience 
The 
challenge 
is 
to 
set 
the 
knowledge 
in 
context 
and 
create 
relevant 
ac4ons 
-­‐ 
For 
my 
company 
-­‐ 
For 
my 
department 
-­‐ 
For 
me!
“2 
Perspec4ve 
It-­‐ 
and 
networks 
dynamics 
is 
the 
new 
founda4on
IT 
Strategi 
Finance 
Sales 
& 
Marke0ng 
PR 
& 
Coms 
Human 
Resources 
Service 
& 
Support 
Innova0on 
(R&D) 
Produc0on 
& 
Logis0cs 
Leadership 
& 
Man. 
Legal
A 
Networked 
Business 
re-­‐invents 
itself 
based 
on 
the 
principals 
of 
the 
Networked 
Society. 
It 
reinvents 
itself 
in 
respect 
to 
people, 
processes 
and 
products
Everything 
changes 
and 
IT 
is 
the 
driving 
force! 
• What 
is 
my 
market 
– 
today 
/ 
tomorrow? 
• From 
where 
do 
I 
get 
my 
recourses? 
• How 
do 
I 
develop 
new 
products 
in 
an 
ever 
faster 
changing 
market? 
• How 
do 
I 
lead 
and 
organize 
my 
company 
for 
flexibility? 
• How 
do 
I 
sell 
to 
an 
empowered 
customer 
base? 
• Who 
is 
my 
customers 
and 
who 
is 
my 
compe0tors? 
• How 
do 
I 
automate 
and 
organize 
• Should 
I 
Insource 
or 
Outsource? 
my 
produc0on?
IT 
Strategy 
Finance 
Sales 
& 
Marke0ng 
PR 
& 
Coms 
Human 
Resources 
Service 
& 
Support 
Innova0on 
(R&D) 
Produc0on 
& 
Logis0cs 
Leadership 
& 
Man. 
Legal 
When 
it’s 
so 
obvious, 
why 
is 
it 
so 
hard? 
?
Example: 
The 
Responsibili0es 
of 
HR 
Why 
do 
you 
come 
to 
work? 
ü Recruitment 
ü Accelerate 
Learning 
ü Build 
Culture 
& 
values 
ü Support 
Change 
Management 
But 
it’s 
NOT 
to 
do 
IT!
What 
if 
there 
were 
a 
tool 
that 
would 
answer…. 
How 
can 
technology 
X 
support 
responsibility 
Y 
of 
the 
HR 
Business 
func4on? 
A 
tool 
that 
I 
could 
use 
to 
benchmark 
my 
performance 
against: 
-­‐ My 
industry 
-­‐ My 
Country 
-­‐ The 
top 
25% 
-­‐ 
best 
in 
class
The 
NBI-­‐Dashboard 
perspec0ves 
Technology* 
• Web 
(Informa0on 
syst.) 
• Social 
media 
• Mobile 
• Cloud 
• Data 
analy0cs 
(big 
and 
small 
data) 
Business 
func1on* 
• Sales 
& 
Marke0ng 
• Service 
& 
Support 
• PR 
& 
Communica0on 
• Leadership 
& 
Management 
• Human 
Resources 
• Innova0on 
(R&D) 
*New 
technologies 
and 
business 
func0ons 
will 
be 
added 
in 
version 
2
The 
NBI-­‐Dashboard 
perspec0ves 
NBI 
3D 
Maturity 
Framework 
Technology 
Organisation 
Business Value 
§ Governance 
§ Culture 
§ Resources 
§ Adop0on 
§ Intra/inter 
silo 
coordina0on 
§ Barriers 
and 
drivers 
to 
investment 
§ Systems 
used 
§ Use 
of 
data 
§ Capabili0es 
§ Architecture 
§ Investment 
in 
technology 
§ Impact 
of 
technologies 
§ Value 
created 
§ Influence 
on 
strategic 
goals
Survey 
structure 
Company 
Informa0on 
Personaliza0on 
Organiza0on 
Sales 
& 
Marke0ng 
Service 
& 
Support 
PR 
& 
Communi-­‐ 
ca0ons 
Human 
Ressources 
Innova0on 
(R&D) 
Leadership 
& 
Manage-­‐ 
ment 
Technology 
Demography 
START 
FINISH 
Business 
Value 
Technology 
Business 
Value 
Organiza0on 
= 
Cross 
organiza0onal 
ques0ons 
= 
ques0ons 
related 
to 
business 
func0ons
“In 
conclusion
“A 
free 
web-­‐service 
which 
helps 
companies 
and 
their 
advisors 
benchmark 
their 
u0liza0on 
of 
networked 
IT-­‐technologies 
like 
social, 
mobile, 
cloud, 
data 
analy0cs 
and 
web-­‐based 
informa0on 
systems
"Run 
as 
a 
global 
community 
ini0a0ve 
the 
Networked 
Business 
Ini0a0ve 
brings 
together 
academic 
organiza0ons, 
commercial 
partners 
and 
industry 
associa0ons 
in 
co-­‐crea0ng 
a 
globally 
recognized 
set 
of 
open 
industry 
standards 
for 
digital 
networked 
business 
success
Lighthouse 
references 
We 
are 
gedng 
Lighthouse 
references 
& 
network 
in 
all 
4 
approached 
countries 
(NO, 
DK, 
UK, 
SE)
• Koomen, 
Inspira0on 
and 
references 
for 
the 
NBI 
3D 
Maturity 
T., 
& 
Pol, 
M. 
(1998). 
Improvement 
of 
the 
test 
process 
using 
TPI 
• Saeki, 
M. 
(2003). 
Embedding 
metrics 
into 
informa0on 
systems 
development 
methods: 
an 
applica0on 
of 
method 
engineering 
technique. 
• Sokware 
Engineering 
Ins0tute 
[SEI], 
Carnegie 
Mellon 
University 
(1995). 
The 
capability 
maturity 
model: 
guidelines 
for 
improving 
the 
sokware 
process. 
Boston, 
Massachuseos, 
USA: 
Addison-­‐Wesley. 
• Paulk, 
Mark 
C.; 
Weber, 
Charles 
V; 
Cur0s, 
Bill; 
Chrissis, 
Mary 
Beth 
(February 
1993). 
"Capability 
Maturity 
Model 
for 
Sokware 
(Version 
1.1)". 
Technical 
Report 
(Piosburgh, 
PA: 
Sokware 
Engineering 
Ins0tute, 
Carnegie 
Mellon 
University) 
• Nolan, 
R. 
L. 
(July 
1973). 
"Managing 
the 
computer 
resource: 
A 
stage 
hypothesis". 
Comm. 
ACM 
16 
(7): 
399–405. 
• Humphrey, 
W. 
S. 
(March 
1988). 
"Characterizing 
the 
sokware 
process: 
A 
maturity 
framework". 
IEEE 
Sokware 
5 
(2): 
73–79. 
• Humphrey, 
W. 
S. 
(1989). 
Managing 
the 
Sokware 
Process. 
SEI 
series 
in 
sokware 
engineering. 
Reading, 
Mass.: 
Addison-­‐Wesley. 
• Paulk, 
Mark 
C.; 
Weber, 
Charles 
V; 
Cur0s, 
Bill; 
Chrissis, 
Mary 
Beth 
(1995). 
The 
Capability 
Maturity 
Model: 
Guidelines 
for 
Improving 
the 
Sokware 
Process. 
SEI 
series 
in 
sokware 
engineering. 
Reading, 
Mass.: 
Addison-­‐Wesley. 
• "CMMI 
for 
Development, 
Version 
1.3" 
(PDF). 
CMMI-­‐DEV 
(Version 
1.3, 
November 
2010). 
Carnegie 
Mellon 
University 
Sokware 
Engineering 
Ins0tute. 
2010. 
• "CMMI 
for 
Services, 
Version 
1.3" 
(PDF). 
CMMI-­‐SVC 
(Version 
1.3, 
November 
2010). 
Carnegie 
Mellon 
University 
Sokware 
Engineering 
Ins0tute. 
• "Process 
Maturity 
Profile 
(Current 
and 
Past 
Releases)" 
(PDF). 
CMMI 
for 
Development 
SCAMPI 
Class 
A 
Appraisal 
Results. 
Sokware 
Engineering 
Ins0tute. 
• “Evaluate 
And 
Evolve 
Social 
Intelligence 
Assessment: 
The 
Social 
Intelligence 
Playbook”. 
Forrester, 
May 
17, 
2012 
| 
Updated: 
May 
31, 
2012 
• “Listening 
Metrics 
That 
Maoer”. 
Forrester, 
May 
17, 
2012 
• “Defining 
Social 
Intelligence”. 
Forrester, 
May 
18, 
2012 
• “2013 
Planning 
Brief: 
Listen 
To 
Customers, 
Engage 
With 
Influencers”. 
Forrester, 
November 
14, 
2012 
• “The 
Total 
Cost 
Of 
Listening”. 
April 
9, 
2012 
• Social 
Listening 
Buyer's 
Guide 
2013”. 
Econsultancy, 
June 
2013 
Framework

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Networked Business Initiative partner presentation 2014

  • 1. THE NETWORKED BUSINESS INITIATIVE (NBI) Ac4onable insight for digital success
  • 2. Networked Business Ini0a0ve • History • What? • How? • Why?
  • 3. “Besides strategy – IT, is by far the biggest factor when it comes to shaping an organiza4ons compe44veness in the digitally networked and globalized society. McKinsey quarterly 2013
  • 4. Piloted 2010-­‐2013 -­‐ SocialSeman4c.eu
  • 5. • 172 Pilot -­‐ 2010-­‐2013 SocialSeman4c.eu Partners • 175.000 engaged • 4000+ surveyed • 15.000 hard copies / 10.000 downloads in the first 3 months • 100+ events • 400 media impressions • Community of 10.000+ (FB, Twi`er, LinkedIn, NL) • Sold at bookstores, used by consultancies, prac44oners and professors alike
  • 6. ” Move digital maturity forward because it is a key to rebuilding a sustainable and better 21st century business environment WHY
  • 7. “Vi sad bare og snakkede om at det var godt, at vores virksomhed ikke er på LinkedIn! Top 100 DK Firma -­‐ HR chef
  • 8. “1 Context “ The challenge is no longer the lack of knowledge, IT maturity or experience The challenge is to set the knowledge in context and create relevant ac4ons -­‐ For my company -­‐ For my department -­‐ For me!
  • 9. “2 Perspec4ve It-­‐ and networks dynamics is the new founda4on
  • 10. IT Strategi Finance Sales & Marke0ng PR & Coms Human Resources Service & Support Innova0on (R&D) Produc0on & Logis0cs Leadership & Man. Legal
  • 11. A Networked Business re-­‐invents itself based on the principals of the Networked Society. It reinvents itself in respect to people, processes and products
  • 12. Everything changes and IT is the driving force! • What is my market – today / tomorrow? • From where do I get my recourses? • How do I develop new products in an ever faster changing market? • How do I lead and organize my company for flexibility? • How do I sell to an empowered customer base? • Who is my customers and who is my compe0tors? • How do I automate and organize • Should I Insource or Outsource? my produc0on?
  • 13. IT Strategy Finance Sales & Marke0ng PR & Coms Human Resources Service & Support Innova0on (R&D) Produc0on & Logis0cs Leadership & Man. Legal When it’s so obvious, why is it so hard? ?
  • 14. Example: The Responsibili0es of HR Why do you come to work? ü Recruitment ü Accelerate Learning ü Build Culture & values ü Support Change Management But it’s NOT to do IT!
  • 15. What if there were a tool that would answer…. How can technology X support responsibility Y of the HR Business func4on? A tool that I could use to benchmark my performance against: -­‐ My industry -­‐ My Country -­‐ The top 25% -­‐ best in class
  • 16. The NBI-­‐Dashboard perspec0ves Technology* • Web (Informa0on syst.) • Social media • Mobile • Cloud • Data analy0cs (big and small data) Business func1on* • Sales & Marke0ng • Service & Support • PR & Communica0on • Leadership & Management • Human Resources • Innova0on (R&D) *New technologies and business func0ons will be added in version 2
  • 17. The NBI-­‐Dashboard perspec0ves NBI 3D Maturity Framework Technology Organisation Business Value § Governance § Culture § Resources § Adop0on § Intra/inter silo coordina0on § Barriers and drivers to investment § Systems used § Use of data § Capabili0es § Architecture § Investment in technology § Impact of technologies § Value created § Influence on strategic goals
  • 18. Survey structure Company Informa0on Personaliza0on Organiza0on Sales & Marke0ng Service & Support PR & Communi-­‐ ca0ons Human Ressources Innova0on (R&D) Leadership & Manage-­‐ ment Technology Demography START FINISH Business Value Technology Business Value Organiza0on = Cross organiza0onal ques0ons = ques0ons related to business func0ons
  • 20. “A free web-­‐service which helps companies and their advisors benchmark their u0liza0on of networked IT-­‐technologies like social, mobile, cloud, data analy0cs and web-­‐based informa0on systems
  • 21. "Run as a global community ini0a0ve the Networked Business Ini0a0ve brings together academic organiza0ons, commercial partners and industry associa0ons in co-­‐crea0ng a globally recognized set of open industry standards for digital networked business success
  • 22. Lighthouse references We are gedng Lighthouse references & network in all 4 approached countries (NO, DK, UK, SE)
  • 23. • Koomen, Inspira0on and references for the NBI 3D Maturity T., & Pol, M. (1998). Improvement of the test process using TPI • Saeki, M. (2003). Embedding metrics into informa0on systems development methods: an applica0on of method engineering technique. • Sokware Engineering Ins0tute [SEI], Carnegie Mellon University (1995). The capability maturity model: guidelines for improving the sokware process. Boston, Massachuseos, USA: Addison-­‐Wesley. • Paulk, Mark C.; Weber, Charles V; Cur0s, Bill; Chrissis, Mary Beth (February 1993). "Capability Maturity Model for Sokware (Version 1.1)". Technical Report (Piosburgh, PA: Sokware Engineering Ins0tute, Carnegie Mellon University) • Nolan, R. L. (July 1973). "Managing the computer resource: A stage hypothesis". Comm. ACM 16 (7): 399–405. • Humphrey, W. S. (March 1988). "Characterizing the sokware process: A maturity framework". IEEE Sokware 5 (2): 73–79. • Humphrey, W. S. (1989). Managing the Sokware Process. SEI series in sokware engineering. Reading, Mass.: Addison-­‐Wesley. • Paulk, Mark C.; Weber, Charles V; Cur0s, Bill; Chrissis, Mary Beth (1995). The Capability Maturity Model: Guidelines for Improving the Sokware Process. SEI series in sokware engineering. Reading, Mass.: Addison-­‐Wesley. • "CMMI for Development, Version 1.3" (PDF). CMMI-­‐DEV (Version 1.3, November 2010). Carnegie Mellon University Sokware Engineering Ins0tute. 2010. • "CMMI for Services, Version 1.3" (PDF). CMMI-­‐SVC (Version 1.3, November 2010). Carnegie Mellon University Sokware Engineering Ins0tute. • "Process Maturity Profile (Current and Past Releases)" (PDF). CMMI for Development SCAMPI Class A Appraisal Results. Sokware Engineering Ins0tute. • “Evaluate And Evolve Social Intelligence Assessment: The Social Intelligence Playbook”. Forrester, May 17, 2012 | Updated: May 31, 2012 • “Listening Metrics That Maoer”. Forrester, May 17, 2012 • “Defining Social Intelligence”. Forrester, May 18, 2012 • “2013 Planning Brief: Listen To Customers, Engage With Influencers”. Forrester, November 14, 2012 • “The Total Cost Of Listening”. April 9, 2012 • Social Listening Buyer's Guide 2013”. Econsultancy, June 2013 Framework