SlideShare a Scribd company logo
Compiled by Col Mukteshwar Prasad(Retd),
MTech(IITD),CE(I),FIE(I),FIETE,FISLE,FInstOD,AMCSI
Contact -9007224278, e-mail –muktesh_prasad@yahoo.co.in
for book ”Decoding Services Selection Board” and SSB ON
line guidance and training at Shivnandani Edu and Defence
Academy
12 Common Biases That Affect How We Make
Everyday Decisions
Ref-Christopher Dwyer Ph.D.-Thoughts on Thinking
Introduction
 Illusory superiority dates back to Confucius and Socrates
 But Dunning-Kruger Effect (A type of Cognitive
Bias)discussion is merely 20 years old
 A cognitive bias refers to a ‘systematic error’ in the thinking
process.
 Such biases are often connected to a heuristic (a mental shortcut
)
 Heuristics allow one to make an inference without extensive
deliberation and/or reflective judgment
 These are essentially schemas for solutions (West, Toplak, &
Stanovich, 2008).
 12 common biases that affect how we make everyday
decisions are discussed.
 New knowledge economy (Dwyer, 2017; Dwyer, Hogan &
Stewart, 2014) has opened a new vista of processing
information (right or wrong) with the help of internet quickly and
effortlessly.
12 Common Biases That Affect our Everyday Decisions
Making
 1. The Dunning-Kruger Effect-
• A cognitive bias in which individuals with a low level of knowledge in
a particular subject mistakenly assess their knowledge/ ability
greater than it is.
 If you know only a little about something, you see it simplistically –
biasing you to believe that the concept is easier to comprehend than it
may actually be.
• It also refers to experts underestimating their own level of knowledge
or ability.
 Experts are often aware of what they don’t know and (hopefully) engage
their intellectual honesty and humility in this fashion.
 More you know, the less confident you're likely to be – not out of lacking
knowledge, but due to caution may actually be.
 2. Confirmation Bias
• We all favour ideas that confirm our existing beliefs and what we
think we know.
• Likewise, when we conduct research, we all suffer from trying to find
sources that justify what we believe about the subject.
• We must overcome confirmation bias and consider both sides (or, if there
are more than two, all sides) of the story.
 Remember, we are cognitively lazy – we don’t like changing our
knowledge (schema) structures and how we think about things.
12 Common Biases That Affect our Everyday Decisions
Making
 3. Self-Serving Bias
• We attribute successes and positive outcomes to our
doing, basking in our own glory when things go
right; but
• Failure and negative outcomes, we tend to attribute
to other people or contextual factors outside
ourselves.
 4. The Curse of Knowledge and Hindsight Bias
 The Curse of Knowledge (Some similarity to the
Availability Heuristic (Tversky & Kahneman, 1974) and
The False Consensus Effect)
 On understanding a new piece of information one
assumes that piece of information is available and
quite obvious without realising that it was not so
obvious earlier.
 He also assumes that others also know this
information which is unfair assumptions.
 Hindsight Bias Similarly once we have information
12 Common Biases That Affect our Everyday Decisions
Making
 5. Optimism/Pessimism Bias-We have a tendency to
• Overestimate the likelihood of positive outcomes, particularly if we
are in good humour, and
• Overestimate the likelihood of negative outcomes if we are feeling
down or have a pessimistic attitude.
• In either the case of optimism or pessimism emotions can make
thinking irrational.
 6. The Sunk Cost Fallacy
 It is a bias of faulty thinking(Manner of thinking in terms of winning, losing
and ‘breaking even’. )
 Normally if we put something in, we should get something out – whether it’s
• Effort,
• Time or
• Money.
 If we lose then we get nothing in return.
 A sunk cost refers to something lost that cannot be recovered.
 Aversion to losing (Kahneman, 2011) makes us irrationally cling to the
idea of ‘regaining’, even though it has already been lost (Like chasing
the pot – In gambling when we make a bet and chase after it to recoup.
Rationally, we should consider the initial bet as out-and-out lost).
 Ideally we should cut our losses
12 Common Biases That Affect our Everyday Decisions
Making
 7. Negativity Bias
 Though bit similar to Pessimism Bias, but it is subtly and
importantly distinct.
 It works according to similar mechanics as the Sunk Cost
Fallacy in that it reflects our profound aversion to losing.
 We like to win, but we hate to lose even more.
 In decision making we generally think in terms of outcomes –
either positive or negative.
 The bias comes into play when we irrationally weigh the
potential for a negative outcome as more important than
that of the positive outcome.
 8. The Decline Bias (a.k.a. Declinism)
 Declinism refers to bias in favour of the past over and
above ‘how things are going’ like ‘Well, back in my day’
phenomena.
 Emanates from we don’t like change.
 When things change our thinking about them must change.
 We are cognitively lazy (Kahenman, 2011; Simon, 1957), we try
12 Common Biases That Affect our Everyday Decisions
Making
 9. The Backfire Effect
 The Backfire Effect refers to the strengthening of a belief
even after it has been challenged.
 It may work on the same foundation as Declinism,
• We do not like change.
 It is also similar to Negativity Bias,
• We wish to avoid losing and other negative outcomes
• In Backfire Effect one’s idea is being challenged or rejected
(i.e. perceived as being made out to be ‘wrong’)
 They may hold on tighter to the idea than they had before
 In Backfire Effect we also tend to abandon a belief if there's
enough evidence against it with regard to specific facts.
 10. The Fundamental Attribution Error
 It is similar to the Self-Serving Bias
• We look for contextual excuses for our failures, but generally
blame other people or their characteristics for their failures.
 May stem from the Availability Heuristic
• We make judgments based only on the information we have
12 Common Biases That Affect our Everyday Decisions
Making
 10. The Fundamental Attribution Error
 It is similar to the Self-Serving Bias
• We look for contextual excuses for our failures, but generally
blame other people or their characteristics for their failures.
 May stem from the Availability Heuristic
• We make judgments based only on the information we have
available at hand.
 One of the best textbook examples of this integrates
stereotyping:
 Imagine you are driving behind another car. The other driver is
driving unpredictably some time slow and fast again. You
decide to overtake them (so as not to be stuck behind such a
dangerous driver).
 As you look over, you see a female driving the car.. The
Fundamental Attribution Error kicks in when you make
the judgment that women are not good driver.
 Based on available information (Perception of Ladies being
not so good driver) hence Availability Heuristic.
 You did not notice that she was taking an old women suffering
12 Common Biases That Affect our Everyday Decisions
Making
 11. In-Group Bias
 As seen from the Self-Serving Bias and the Fundamental
Attribution Error, we have a tendency to be relatively
kind when making judgments about ourselves.
 In-Group Bias refers to the unfair favouring of someone from
one’s own group.
 Because of our evolution we all succumb to this bias but think
we are
• Unbiased,
• Impartial and
• Fair
 Can be considered an advantage –
 Favouring and protecting those similar to you, particularly with
respect to kinship and
 Promotion of one’s own line.
12 Common Biases That Affect our Everyday Decisions
Making
 12. The Forer Effect (a.k.a. The Barnum Effect)
 Forer Effect refers to the tendency for people to accept vague and
general personality descriptions as uniquely applicable to themselves
without realizing that the same description could be applied to just
about everyone else
 For example, when people read their horoscope, even vague, general
information can seem like it’s advising something relevant and specific to
them.
 People like their world to make sense.
 If it didn’t, we would have no pre-existing routine to fall back on
 We’d have to think harder to contextualise new information.
 If there are gaps in our thinking of how we understand things,
 We try to fill those gaps in with what we intuitively think makes sense,
 Subsequently reinforcing our existing schema(s).
 Our minds make such connections to consolidate our own personal
understanding of the world
 We tend to process vague information and interpret it in a manner that
makes it seem personal and specific to them.
 We hold on to what we deem meaningful to us and discard what is
not because of our egocentric nature
 We better process information we think is specifically tailored to us,
regardless of ambiguity.
Conclusion
 Heuristics are generally useful for making
inferences,
Provides us with cognitive shortcuts that help
us stave off decision fatigue.
Some forms of heuristics can make our
judgments irrational.
 These most common cognitive biases with
respect to everyday decision-making.
 Remember, we make thousands of decisions
every day, some more important than others.
 Make sure that the ones that do matter
are not made based on bias, but rather
on reflective judgment and critical
thinking!
References
 Cook, J. & Lewandowsky, S. (2011). The debunking handbook. St. Lucia, Australia:
University of Queensland. Retrieved from
http://www.skepticalscience.com/docs/Debunking_Handbook.pdf
 Dwyer, C.P. (2017). Critical thinking: Conceptual perspectives and practical
guidelines. Cambridge, UK: Cambridge University Press; with foreword by former
APA President, Dr. Diane F. Halpern.
 Dwyer, C. P., Hogan, M. J., & Stewart, I. (2014). An integrated critical thinking
framework for the 21st century. Thinking Skills & Creativity, 12, 43–52.
 Forer, B. R. (1949) "The Fallacy of Personal Validation: A classroom Demonstration of
Gullibility," Journal of Abnormal Psychology, 44, 118-121.
 Kahneman, D. (2011). Thinking fast and slow. Penguin: Great Britain.
 Kruger, J. &Dunning, D. (1999). Unskilled and unaware of it: How difficulties in
recognizing one's own incompetence lead to inflated self-Assessments. Journal of
Personality and Social Psychology, 77, 6, 1121–1134.
 Simon, H. A. (1957). Models of man. New York: Wiley.
 Tversky, A. & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and
biases. Science, 185, 4157, 1124–1131.
 West, R. F., Toplak, M. E., & Stanovich, K. E. (2008). Heuristics and biases as
measures of critical thinking: Associations with cognitive ability and thinking
dispositions. Journal of Educational Psychology, 100, 4, 930–941.

More Related Content

What's hot

Philosophy of love
Philosophy of lovePhilosophy of love
Philosophy of love
Monique Suico
 
Gratitude
GratitudeGratitude
Gratitude
mahee tori
 
THE PRE-SOCRATIC PHILOSOPHERS
THE PRE-SOCRATIC PHILOSOPHERSTHE PRE-SOCRATIC PHILOSOPHERS
THE PRE-SOCRATIC PHILOSOPHERS
Lyceum of the Philippines University- Cavite
 
Codependency and Abandonment Fears
Codependency and Abandonment FearsCodependency and Abandonment Fears
Values Clarification and Re-orientation
Values Clarification and Re-orientationValues Clarification and Re-orientation
Values Clarification and Re-orientation
Gaphor Panimbang
 
Infatuation vs love
Infatuation vs loveInfatuation vs love
Infatuation vs love
Padme Amidala
 
Ch7ppt velasquez12
Ch7ppt velasquez12Ch7ppt velasquez12
Ch7ppt velasquez12
dborcoman
 
What is wisdom
What is wisdomWhat is wisdom
What is wisdom
Bradley Thelen
 
Self esteem presentation
Self esteem presentationSelf esteem presentation
Self esteem presentation
Ôbéèÿ Røhan
 
Ch4ppt velasquez12
Ch4ppt velasquez12Ch4ppt velasquez12
Ch4ppt velasquez12
dborcoman
 
Religion and morality
Religion and moralityReligion and morality
Religion and moralityRobinHH
 
Affective Sexuality
Affective SexualityAffective Sexuality
Affective Sexuality
Manuslm
 
05 17 09 Resolving Conflict In Our Marriage Part 2 Conflict Resolution Commun...
05 17 09 Resolving Conflict In Our Marriage Part 2 Conflict Resolution Commun...05 17 09 Resolving Conflict In Our Marriage Part 2 Conflict Resolution Commun...
05 17 09 Resolving Conflict In Our Marriage Part 2 Conflict Resolution Commun...
West Ridge Marriage Ministry
 
Philosophy an introduction
Philosophy an introductionPhilosophy an introduction
Philosophy an introduction
PS Deb
 
Branches of Philosophy
Branches of PhilosophyBranches of Philosophy
Branches of Philosophy
boylente
 
On Forgiveness
On ForgivenessOn Forgiveness

What's hot (20)

Philosophy of love
Philosophy of lovePhilosophy of love
Philosophy of love
 
Addiction is like a tree
Addiction is like a treeAddiction is like a tree
Addiction is like a tree
 
Gratitude
GratitudeGratitude
Gratitude
 
THE PRE-SOCRATIC PHILOSOPHERS
THE PRE-SOCRATIC PHILOSOPHERSTHE PRE-SOCRATIC PHILOSOPHERS
THE PRE-SOCRATIC PHILOSOPHERS
 
Codependency and Abandonment Fears
Codependency and Abandonment FearsCodependency and Abandonment Fears
Codependency and Abandonment Fears
 
Values Clarification and Re-orientation
Values Clarification and Re-orientationValues Clarification and Re-orientation
Values Clarification and Re-orientation
 
Infatuation vs love
Infatuation vs loveInfatuation vs love
Infatuation vs love
 
Ch7ppt velasquez12
Ch7ppt velasquez12Ch7ppt velasquez12
Ch7ppt velasquez12
 
What is wisdom
What is wisdomWhat is wisdom
What is wisdom
 
Self esteem presentation
Self esteem presentationSelf esteem presentation
Self esteem presentation
 
Ch4ppt velasquez12
Ch4ppt velasquez12Ch4ppt velasquez12
Ch4ppt velasquez12
 
Shame (1) (1)
Shame (1) (1)Shame (1) (1)
Shame (1) (1)
 
Religion and morality
Religion and moralityReligion and morality
Religion and morality
 
Affective Sexuality
Affective SexualityAffective Sexuality
Affective Sexuality
 
05 17 09 Resolving Conflict In Our Marriage Part 2 Conflict Resolution Commun...
05 17 09 Resolving Conflict In Our Marriage Part 2 Conflict Resolution Commun...05 17 09 Resolving Conflict In Our Marriage Part 2 Conflict Resolution Commun...
05 17 09 Resolving Conflict In Our Marriage Part 2 Conflict Resolution Commun...
 
Philosophy an introduction
Philosophy an introductionPhilosophy an introduction
Philosophy an introduction
 
Branches of Philosophy
Branches of PhilosophyBranches of Philosophy
Branches of Philosophy
 
Contemporary Philosophy: Philosophy in current era
Contemporary Philosophy: Philosophy in current eraContemporary Philosophy: Philosophy in current era
Contemporary Philosophy: Philosophy in current era
 
On Forgiveness
On ForgivenessOn Forgiveness
On Forgiveness
 
Free will
Free willFree will
Free will
 

Similar to 12 common biases that affect how we make

Bias and designs of the thought of person.pptx
Bias and designs of the thought of person.pptxBias and designs of the thought of person.pptx
Bias and designs of the thought of person.pptx
KavyaPalanichamy
 
Persuasion architectures: Nudging People to do the Right Thing
Persuasion architectures: Nudging People to do the Right ThingPersuasion architectures: Nudging People to do the Right Thing
Persuasion architectures: Nudging People to do the Right Thing
User Vision
 
Thinking fast and slow
Thinking fast and slowThinking fast and slow
Thinking fast and slow
Yamini Maindola
 
Thinking Fast & Slow presentation
Thinking Fast & Slow presentationThinking Fast & Slow presentation
Thinking Fast & Slow presentation
Laure Parsons
 
OB-6 Perception and decision making.pdf
OB-6 Perception and decision making.pdfOB-6 Perception and decision making.pdf
OB-6 Perception and decision making.pdf
SindhuDawani1
 
Influence: the Psychology of Persuasion (Cialdini)
Influence: the Psychology of Persuasion (Cialdini)Influence: the Psychology of Persuasion (Cialdini)
Influence: the Psychology of Persuasion (Cialdini)
Hugo Guyader
 
SA300 Bias 2.1
SA300 Bias 2.1SA300 Bias 2.1
SA300 Bias 2.1
BealCollegeOnline
 
Chapter 3 - Critical thinking
Chapter 3 - Critical thinkingChapter 3 - Critical thinking
Chapter 3 - Critical thinkingayannamo
 
How (Un)Ethical Are YouMost of us believe that we are ethi
How (Un)Ethical Are YouMost of us believe that we are ethiHow (Un)Ethical Are YouMost of us believe that we are ethi
How (Un)Ethical Are YouMost of us believe that we are ethi
LizbethQuinonez813
 
Table of contents for the elements of leadership
Table of contents for the elements of leadershipTable of contents for the elements of leadership
Table of contents for the elements of leadershipNannou Nawwara
 
Why people don't think rationally, Five types of Psychological Biases
Why people don't think rationally, Five types of Psychological BiasesWhy people don't think rationally, Five types of Psychological Biases
Why people don't think rationally, Five types of Psychological Biases
Babu Appat
 
Cognitive bias
Cognitive biasCognitive bias
Cognitive bias
Dominique Mangiatordi
 
Summary Perception and Individual Decision Making
Summary Perception and Individual Decision MakingSummary Perception and Individual Decision Making
Summary Perception and Individual Decision Making
Deni Triyanto
 
What Is Cognitive Behavioral TherapyCognitive behavioral th
What Is Cognitive Behavioral TherapyCognitive behavioral thWhat Is Cognitive Behavioral TherapyCognitive behavioral th
What Is Cognitive Behavioral TherapyCognitive behavioral th
lorileemcclatchie
 
Critical Thinking
Critical ThinkingCritical Thinking
Critical Thinking
Orly Ballesteros
 
COGNITIVE DISTORTIONS
COGNITIVE DISTORTIONSCOGNITIVE DISTORTIONS
COGNITIVE DISTORTIONS
Moshe Ratson
 
Assignment InstructionsResearch via the internet and find an art.docx
Assignment InstructionsResearch via the internet and find an art.docxAssignment InstructionsResearch via the internet and find an art.docx
Assignment InstructionsResearch via the internet and find an art.docx
rock73
 
Motivation and Bias: Strategies for Developing Greater Self-Awareness and Obs...
Motivation and Bias: Strategies for Developing Greater Self-Awareness and Obs...Motivation and Bias: Strategies for Developing Greater Self-Awareness and Obs...
Motivation and Bias: Strategies for Developing Greater Self-Awareness and Obs...
MRG (Management Research Group)
 
Persuasion Equation The Subtle Science of Getting Your Way.docx
Persuasion Equation The Subtle Science of Getting Your Way.docxPersuasion Equation The Subtle Science of Getting Your Way.docx
Persuasion Equation The Subtle Science of Getting Your Way.docx
karlhennesey
 
Brian Glass Making Decisions
Brian Glass Making DecisionsBrian Glass Making Decisions
Brian Glass Making Decisionsbrnglass
 

Similar to 12 common biases that affect how we make (20)

Bias and designs of the thought of person.pptx
Bias and designs of the thought of person.pptxBias and designs of the thought of person.pptx
Bias and designs of the thought of person.pptx
 
Persuasion architectures: Nudging People to do the Right Thing
Persuasion architectures: Nudging People to do the Right ThingPersuasion architectures: Nudging People to do the Right Thing
Persuasion architectures: Nudging People to do the Right Thing
 
Thinking fast and slow
Thinking fast and slowThinking fast and slow
Thinking fast and slow
 
Thinking Fast & Slow presentation
Thinking Fast & Slow presentationThinking Fast & Slow presentation
Thinking Fast & Slow presentation
 
OB-6 Perception and decision making.pdf
OB-6 Perception and decision making.pdfOB-6 Perception and decision making.pdf
OB-6 Perception and decision making.pdf
 
Influence: the Psychology of Persuasion (Cialdini)
Influence: the Psychology of Persuasion (Cialdini)Influence: the Psychology of Persuasion (Cialdini)
Influence: the Psychology of Persuasion (Cialdini)
 
SA300 Bias 2.1
SA300 Bias 2.1SA300 Bias 2.1
SA300 Bias 2.1
 
Chapter 3 - Critical thinking
Chapter 3 - Critical thinkingChapter 3 - Critical thinking
Chapter 3 - Critical thinking
 
How (Un)Ethical Are YouMost of us believe that we are ethi
How (Un)Ethical Are YouMost of us believe that we are ethiHow (Un)Ethical Are YouMost of us believe that we are ethi
How (Un)Ethical Are YouMost of us believe that we are ethi
 
Table of contents for the elements of leadership
Table of contents for the elements of leadershipTable of contents for the elements of leadership
Table of contents for the elements of leadership
 
Why people don't think rationally, Five types of Psychological Biases
Why people don't think rationally, Five types of Psychological BiasesWhy people don't think rationally, Five types of Psychological Biases
Why people don't think rationally, Five types of Psychological Biases
 
Cognitive bias
Cognitive biasCognitive bias
Cognitive bias
 
Summary Perception and Individual Decision Making
Summary Perception and Individual Decision MakingSummary Perception and Individual Decision Making
Summary Perception and Individual Decision Making
 
What Is Cognitive Behavioral TherapyCognitive behavioral th
What Is Cognitive Behavioral TherapyCognitive behavioral thWhat Is Cognitive Behavioral TherapyCognitive behavioral th
What Is Cognitive Behavioral TherapyCognitive behavioral th
 
Critical Thinking
Critical ThinkingCritical Thinking
Critical Thinking
 
COGNITIVE DISTORTIONS
COGNITIVE DISTORTIONSCOGNITIVE DISTORTIONS
COGNITIVE DISTORTIONS
 
Assignment InstructionsResearch via the internet and find an art.docx
Assignment InstructionsResearch via the internet and find an art.docxAssignment InstructionsResearch via the internet and find an art.docx
Assignment InstructionsResearch via the internet and find an art.docx
 
Motivation and Bias: Strategies for Developing Greater Self-Awareness and Obs...
Motivation and Bias: Strategies for Developing Greater Self-Awareness and Obs...Motivation and Bias: Strategies for Developing Greater Self-Awareness and Obs...
Motivation and Bias: Strategies for Developing Greater Self-Awareness and Obs...
 
Persuasion Equation The Subtle Science of Getting Your Way.docx
Persuasion Equation The Subtle Science of Getting Your Way.docxPersuasion Equation The Subtle Science of Getting Your Way.docx
Persuasion Equation The Subtle Science of Getting Your Way.docx
 
Brian Glass Making Decisions
Brian Glass Making DecisionsBrian Glass Making Decisions
Brian Glass Making Decisions
 

More from Col Mukteshwar Prasad

How to Break the cycle of negative Thoughts
How to Break the cycle of negative ThoughtsHow to Break the cycle of negative Thoughts
How to Break the cycle of negative Thoughts
Col Mukteshwar Prasad
 
The Psychology Behind Unethical Behavior 2.0.pptx
The Psychology Behind Unethical Behavior 2.0.pptxThe Psychology Behind Unethical Behavior 2.0.pptx
The Psychology Behind Unethical Behavior 2.0.pptx
Col Mukteshwar Prasad
 
BAD BOSS.pptx
BAD BOSS.pptxBAD BOSS.pptx
BAD BOSS.pptx
Col Mukteshwar Prasad
 
Mindset 2.0.pptx
Mindset 2.0.pptxMindset 2.0.pptx
Mindset 2.0.pptx
Col Mukteshwar Prasad
 
Why Psychology Theory 2.0.pptx
Why Psychology Theory 2.0.pptxWhy Psychology Theory 2.0.pptx
Why Psychology Theory 2.0.pptx
Col Mukteshwar Prasad
 
Personology Murray.pptx
Personology Murray.pptxPersonology Murray.pptx
Personology Murray.pptx
Col Mukteshwar Prasad
 
Emotions and Types of Emotional Responses.pptx
Emotions and Types of Emotional Responses.pptxEmotions and Types of Emotional Responses.pptx
Emotions and Types of Emotional Responses.pptx
Col Mukteshwar Prasad
 
Understanding Anger.pptx
Understanding Anger.pptxUnderstanding Anger.pptx
Understanding Anger.pptx
Col Mukteshwar Prasad
 
Cognitive Distortions New.pptx
Cognitive Distortions New.pptxCognitive Distortions New.pptx
Cognitive Distortions New.pptx
Col Mukteshwar Prasad
 
Trauma Bonding.pptx
Trauma Bonding.pptxTrauma Bonding.pptx
Trauma Bonding.pptx
Col Mukteshwar Prasad
 
Emotional Abuse.pptx
Emotional Abuse.pptxEmotional Abuse.pptx
Emotional Abuse.pptx
Col Mukteshwar Prasad
 
Attachement Styles in Adulthood 2.0.pptx
Attachement Styles in Adulthood 2.0.pptxAttachement Styles in Adulthood 2.0.pptx
Attachement Styles in Adulthood 2.0.pptx
Col Mukteshwar Prasad
 
Conduct Disorder.pptx
Conduct Disorder.pptxConduct Disorder.pptx
Conduct Disorder.pptx
Col Mukteshwar Prasad
 
Oppostion Defiant Disorder(ODD).pptx
Oppostion Defiant Disorder(ODD).pptxOppostion Defiant Disorder(ODD).pptx
Oppostion Defiant Disorder(ODD).pptx
Col Mukteshwar Prasad
 
Types of Intelligence.PPT
Types of Intelligence.PPTTypes of Intelligence.PPT
Types of Intelligence.PPT
Col Mukteshwar Prasad
 
Attachment Theory.pptx
Attachment Theory.pptxAttachment Theory.pptx
Attachment Theory.pptx
Col Mukteshwar Prasad
 
7.Defense mechanisms-Major Image-Distorting Defense Level.pptx
7.Defense mechanisms-Major Image-Distorting Defense Level.pptx7.Defense mechanisms-Major Image-Distorting Defense Level.pptx
7.Defense mechanisms-Major Image-Distorting Defense Level.pptx
Col Mukteshwar Prasad
 
e Rupee.docx
e Rupee.docxe Rupee.docx
e Rupee.docx
Col Mukteshwar Prasad
 
Moonlighting in India.docx
Moonlighting in India.docxMoonlighting in India.docx
Moonlighting in India.docx
Col Mukteshwar Prasad
 
6.Defense mechanisms-Disavowal Defense Level.pptx
6.Defense mechanisms-Disavowal Defense Level.pptx6.Defense mechanisms-Disavowal Defense Level.pptx
6.Defense mechanisms-Disavowal Defense Level.pptx
Col Mukteshwar Prasad
 

More from Col Mukteshwar Prasad (20)

How to Break the cycle of negative Thoughts
How to Break the cycle of negative ThoughtsHow to Break the cycle of negative Thoughts
How to Break the cycle of negative Thoughts
 
The Psychology Behind Unethical Behavior 2.0.pptx
The Psychology Behind Unethical Behavior 2.0.pptxThe Psychology Behind Unethical Behavior 2.0.pptx
The Psychology Behind Unethical Behavior 2.0.pptx
 
BAD BOSS.pptx
BAD BOSS.pptxBAD BOSS.pptx
BAD BOSS.pptx
 
Mindset 2.0.pptx
Mindset 2.0.pptxMindset 2.0.pptx
Mindset 2.0.pptx
 
Why Psychology Theory 2.0.pptx
Why Psychology Theory 2.0.pptxWhy Psychology Theory 2.0.pptx
Why Psychology Theory 2.0.pptx
 
Personology Murray.pptx
Personology Murray.pptxPersonology Murray.pptx
Personology Murray.pptx
 
Emotions and Types of Emotional Responses.pptx
Emotions and Types of Emotional Responses.pptxEmotions and Types of Emotional Responses.pptx
Emotions and Types of Emotional Responses.pptx
 
Understanding Anger.pptx
Understanding Anger.pptxUnderstanding Anger.pptx
Understanding Anger.pptx
 
Cognitive Distortions New.pptx
Cognitive Distortions New.pptxCognitive Distortions New.pptx
Cognitive Distortions New.pptx
 
Trauma Bonding.pptx
Trauma Bonding.pptxTrauma Bonding.pptx
Trauma Bonding.pptx
 
Emotional Abuse.pptx
Emotional Abuse.pptxEmotional Abuse.pptx
Emotional Abuse.pptx
 
Attachement Styles in Adulthood 2.0.pptx
Attachement Styles in Adulthood 2.0.pptxAttachement Styles in Adulthood 2.0.pptx
Attachement Styles in Adulthood 2.0.pptx
 
Conduct Disorder.pptx
Conduct Disorder.pptxConduct Disorder.pptx
Conduct Disorder.pptx
 
Oppostion Defiant Disorder(ODD).pptx
Oppostion Defiant Disorder(ODD).pptxOppostion Defiant Disorder(ODD).pptx
Oppostion Defiant Disorder(ODD).pptx
 
Types of Intelligence.PPT
Types of Intelligence.PPTTypes of Intelligence.PPT
Types of Intelligence.PPT
 
Attachment Theory.pptx
Attachment Theory.pptxAttachment Theory.pptx
Attachment Theory.pptx
 
7.Defense mechanisms-Major Image-Distorting Defense Level.pptx
7.Defense mechanisms-Major Image-Distorting Defense Level.pptx7.Defense mechanisms-Major Image-Distorting Defense Level.pptx
7.Defense mechanisms-Major Image-Distorting Defense Level.pptx
 
e Rupee.docx
e Rupee.docxe Rupee.docx
e Rupee.docx
 
Moonlighting in India.docx
Moonlighting in India.docxMoonlighting in India.docx
Moonlighting in India.docx
 
6.Defense mechanisms-Disavowal Defense Level.pptx
6.Defense mechanisms-Disavowal Defense Level.pptx6.Defense mechanisms-Disavowal Defense Level.pptx
6.Defense mechanisms-Disavowal Defense Level.pptx
 

Recently uploaded

Multithreading_in_C++ - std::thread, race condition
Multithreading_in_C++ - std::thread, race conditionMultithreading_in_C++ - std::thread, race condition
Multithreading_in_C++ - std::thread, race condition
Mohammed Sikander
 
Azure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHatAzure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHat
Scholarhat
 
Lapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdfLapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdf
Jean Carlos Nunes Paixão
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
Jisc
 
The Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official PublicationThe Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official Publication
Delapenabediema
 
"Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe..."Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe...
SACHIN R KONDAGURI
 
Chapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptxChapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptx
Mohd Adib Abd Muin, Senior Lecturer at Universiti Utara Malaysia
 
MASS MEDIA STUDIES-835-CLASS XI Resource Material.pdf
MASS MEDIA STUDIES-835-CLASS XI Resource Material.pdfMASS MEDIA STUDIES-835-CLASS XI Resource Material.pdf
MASS MEDIA STUDIES-835-CLASS XI Resource Material.pdf
goswamiyash170123
 
BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...
BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...
BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...
Nguyen Thanh Tu Collection
 
2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...
Sandy Millin
 
Francesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptxFrancesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptx
EduSkills OECD
 
Chapter -12, Antibiotics (One Page Notes).pdf
Chapter -12, Antibiotics (One Page Notes).pdfChapter -12, Antibiotics (One Page Notes).pdf
Chapter -12, Antibiotics (One Page Notes).pdf
Kartik Tiwari
 
Operation Blue Star - Saka Neela Tara
Operation Blue Star   -  Saka Neela TaraOperation Blue Star   -  Saka Neela Tara
Operation Blue Star - Saka Neela Tara
Balvir Singh
 
Overview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with MechanismOverview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with Mechanism
DeeptiGupta154
 
special B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdfspecial B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdf
Special education needs
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
EugeneSaldivar
 
A Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance.pptxA Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance.pptx
thanhdowork
 
The Diamond Necklace by Guy De Maupassant.pptx
The Diamond Necklace by Guy De Maupassant.pptxThe Diamond Necklace by Guy De Maupassant.pptx
The Diamond Necklace by Guy De Maupassant.pptx
DhatriParmar
 
Embracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic ImperativeEmbracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic Imperative
Peter Windle
 
Guidance_and_Counselling.pdf B.Ed. 4th Semester
Guidance_and_Counselling.pdf B.Ed. 4th SemesterGuidance_and_Counselling.pdf B.Ed. 4th Semester
Guidance_and_Counselling.pdf B.Ed. 4th Semester
Atul Kumar Singh
 

Recently uploaded (20)

Multithreading_in_C++ - std::thread, race condition
Multithreading_in_C++ - std::thread, race conditionMultithreading_in_C++ - std::thread, race condition
Multithreading_in_C++ - std::thread, race condition
 
Azure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHatAzure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHat
 
Lapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdfLapbook sobre os Regimes Totalitários.pdf
Lapbook sobre os Regimes Totalitários.pdf
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
 
The Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official PublicationThe Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official Publication
 
"Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe..."Protectable subject matters, Protection in biotechnology, Protection of othe...
"Protectable subject matters, Protection in biotechnology, Protection of othe...
 
Chapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptxChapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptx
 
MASS MEDIA STUDIES-835-CLASS XI Resource Material.pdf
MASS MEDIA STUDIES-835-CLASS XI Resource Material.pdfMASS MEDIA STUDIES-835-CLASS XI Resource Material.pdf
MASS MEDIA STUDIES-835-CLASS XI Resource Material.pdf
 
BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...
BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...
BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...
 
2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...
 
Francesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptxFrancesca Gottschalk - How can education support child empowerment.pptx
Francesca Gottschalk - How can education support child empowerment.pptx
 
Chapter -12, Antibiotics (One Page Notes).pdf
Chapter -12, Antibiotics (One Page Notes).pdfChapter -12, Antibiotics (One Page Notes).pdf
Chapter -12, Antibiotics (One Page Notes).pdf
 
Operation Blue Star - Saka Neela Tara
Operation Blue Star   -  Saka Neela TaraOperation Blue Star   -  Saka Neela Tara
Operation Blue Star - Saka Neela Tara
 
Overview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with MechanismOverview on Edible Vaccine: Pros & Cons with Mechanism
Overview on Edible Vaccine: Pros & Cons with Mechanism
 
special B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdfspecial B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdf
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
 
A Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance.pptxA Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance.pptx
 
The Diamond Necklace by Guy De Maupassant.pptx
The Diamond Necklace by Guy De Maupassant.pptxThe Diamond Necklace by Guy De Maupassant.pptx
The Diamond Necklace by Guy De Maupassant.pptx
 
Embracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic ImperativeEmbracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic Imperative
 
Guidance_and_Counselling.pdf B.Ed. 4th Semester
Guidance_and_Counselling.pdf B.Ed. 4th SemesterGuidance_and_Counselling.pdf B.Ed. 4th Semester
Guidance_and_Counselling.pdf B.Ed. 4th Semester
 

12 common biases that affect how we make

  • 1. Compiled by Col Mukteshwar Prasad(Retd), MTech(IITD),CE(I),FIE(I),FIETE,FISLE,FInstOD,AMCSI Contact -9007224278, e-mail –muktesh_prasad@yahoo.co.in for book ”Decoding Services Selection Board” and SSB ON line guidance and training at Shivnandani Edu and Defence Academy 12 Common Biases That Affect How We Make Everyday Decisions Ref-Christopher Dwyer Ph.D.-Thoughts on Thinking
  • 2. Introduction  Illusory superiority dates back to Confucius and Socrates  But Dunning-Kruger Effect (A type of Cognitive Bias)discussion is merely 20 years old  A cognitive bias refers to a ‘systematic error’ in the thinking process.  Such biases are often connected to a heuristic (a mental shortcut )  Heuristics allow one to make an inference without extensive deliberation and/or reflective judgment  These are essentially schemas for solutions (West, Toplak, & Stanovich, 2008).  12 common biases that affect how we make everyday decisions are discussed.  New knowledge economy (Dwyer, 2017; Dwyer, Hogan & Stewart, 2014) has opened a new vista of processing information (right or wrong) with the help of internet quickly and effortlessly.
  • 3. 12 Common Biases That Affect our Everyday Decisions Making  1. The Dunning-Kruger Effect- • A cognitive bias in which individuals with a low level of knowledge in a particular subject mistakenly assess their knowledge/ ability greater than it is.  If you know only a little about something, you see it simplistically – biasing you to believe that the concept is easier to comprehend than it may actually be. • It also refers to experts underestimating their own level of knowledge or ability.  Experts are often aware of what they don’t know and (hopefully) engage their intellectual honesty and humility in this fashion.  More you know, the less confident you're likely to be – not out of lacking knowledge, but due to caution may actually be.  2. Confirmation Bias • We all favour ideas that confirm our existing beliefs and what we think we know. • Likewise, when we conduct research, we all suffer from trying to find sources that justify what we believe about the subject. • We must overcome confirmation bias and consider both sides (or, if there are more than two, all sides) of the story.  Remember, we are cognitively lazy – we don’t like changing our knowledge (schema) structures and how we think about things.
  • 4. 12 Common Biases That Affect our Everyday Decisions Making  3. Self-Serving Bias • We attribute successes and positive outcomes to our doing, basking in our own glory when things go right; but • Failure and negative outcomes, we tend to attribute to other people or contextual factors outside ourselves.  4. The Curse of Knowledge and Hindsight Bias  The Curse of Knowledge (Some similarity to the Availability Heuristic (Tversky & Kahneman, 1974) and The False Consensus Effect)  On understanding a new piece of information one assumes that piece of information is available and quite obvious without realising that it was not so obvious earlier.  He also assumes that others also know this information which is unfair assumptions.  Hindsight Bias Similarly once we have information
  • 5. 12 Common Biases That Affect our Everyday Decisions Making  5. Optimism/Pessimism Bias-We have a tendency to • Overestimate the likelihood of positive outcomes, particularly if we are in good humour, and • Overestimate the likelihood of negative outcomes if we are feeling down or have a pessimistic attitude. • In either the case of optimism or pessimism emotions can make thinking irrational.  6. The Sunk Cost Fallacy  It is a bias of faulty thinking(Manner of thinking in terms of winning, losing and ‘breaking even’. )  Normally if we put something in, we should get something out – whether it’s • Effort, • Time or • Money.  If we lose then we get nothing in return.  A sunk cost refers to something lost that cannot be recovered.  Aversion to losing (Kahneman, 2011) makes us irrationally cling to the idea of ‘regaining’, even though it has already been lost (Like chasing the pot – In gambling when we make a bet and chase after it to recoup. Rationally, we should consider the initial bet as out-and-out lost).  Ideally we should cut our losses
  • 6. 12 Common Biases That Affect our Everyday Decisions Making  7. Negativity Bias  Though bit similar to Pessimism Bias, but it is subtly and importantly distinct.  It works according to similar mechanics as the Sunk Cost Fallacy in that it reflects our profound aversion to losing.  We like to win, but we hate to lose even more.  In decision making we generally think in terms of outcomes – either positive or negative.  The bias comes into play when we irrationally weigh the potential for a negative outcome as more important than that of the positive outcome.  8. The Decline Bias (a.k.a. Declinism)  Declinism refers to bias in favour of the past over and above ‘how things are going’ like ‘Well, back in my day’ phenomena.  Emanates from we don’t like change.  When things change our thinking about them must change.  We are cognitively lazy (Kahenman, 2011; Simon, 1957), we try
  • 7. 12 Common Biases That Affect our Everyday Decisions Making  9. The Backfire Effect  The Backfire Effect refers to the strengthening of a belief even after it has been challenged.  It may work on the same foundation as Declinism, • We do not like change.  It is also similar to Negativity Bias, • We wish to avoid losing and other negative outcomes • In Backfire Effect one’s idea is being challenged or rejected (i.e. perceived as being made out to be ‘wrong’)  They may hold on tighter to the idea than they had before  In Backfire Effect we also tend to abandon a belief if there's enough evidence against it with regard to specific facts.  10. The Fundamental Attribution Error  It is similar to the Self-Serving Bias • We look for contextual excuses for our failures, but generally blame other people or their characteristics for their failures.  May stem from the Availability Heuristic • We make judgments based only on the information we have
  • 8. 12 Common Biases That Affect our Everyday Decisions Making  10. The Fundamental Attribution Error  It is similar to the Self-Serving Bias • We look for contextual excuses for our failures, but generally blame other people or their characteristics for their failures.  May stem from the Availability Heuristic • We make judgments based only on the information we have available at hand.  One of the best textbook examples of this integrates stereotyping:  Imagine you are driving behind another car. The other driver is driving unpredictably some time slow and fast again. You decide to overtake them (so as not to be stuck behind such a dangerous driver).  As you look over, you see a female driving the car.. The Fundamental Attribution Error kicks in when you make the judgment that women are not good driver.  Based on available information (Perception of Ladies being not so good driver) hence Availability Heuristic.  You did not notice that she was taking an old women suffering
  • 9. 12 Common Biases That Affect our Everyday Decisions Making  11. In-Group Bias  As seen from the Self-Serving Bias and the Fundamental Attribution Error, we have a tendency to be relatively kind when making judgments about ourselves.  In-Group Bias refers to the unfair favouring of someone from one’s own group.  Because of our evolution we all succumb to this bias but think we are • Unbiased, • Impartial and • Fair  Can be considered an advantage –  Favouring and protecting those similar to you, particularly with respect to kinship and  Promotion of one’s own line.
  • 10. 12 Common Biases That Affect our Everyday Decisions Making  12. The Forer Effect (a.k.a. The Barnum Effect)  Forer Effect refers to the tendency for people to accept vague and general personality descriptions as uniquely applicable to themselves without realizing that the same description could be applied to just about everyone else  For example, when people read their horoscope, even vague, general information can seem like it’s advising something relevant and specific to them.  People like their world to make sense.  If it didn’t, we would have no pre-existing routine to fall back on  We’d have to think harder to contextualise new information.  If there are gaps in our thinking of how we understand things,  We try to fill those gaps in with what we intuitively think makes sense,  Subsequently reinforcing our existing schema(s).  Our minds make such connections to consolidate our own personal understanding of the world  We tend to process vague information and interpret it in a manner that makes it seem personal and specific to them.  We hold on to what we deem meaningful to us and discard what is not because of our egocentric nature  We better process information we think is specifically tailored to us, regardless of ambiguity.
  • 11. Conclusion  Heuristics are generally useful for making inferences, Provides us with cognitive shortcuts that help us stave off decision fatigue. Some forms of heuristics can make our judgments irrational.  These most common cognitive biases with respect to everyday decision-making.  Remember, we make thousands of decisions every day, some more important than others.  Make sure that the ones that do matter are not made based on bias, but rather on reflective judgment and critical thinking!
  • 12. References  Cook, J. & Lewandowsky, S. (2011). The debunking handbook. St. Lucia, Australia: University of Queensland. Retrieved from http://www.skepticalscience.com/docs/Debunking_Handbook.pdf  Dwyer, C.P. (2017). Critical thinking: Conceptual perspectives and practical guidelines. Cambridge, UK: Cambridge University Press; with foreword by former APA President, Dr. Diane F. Halpern.  Dwyer, C. P., Hogan, M. J., & Stewart, I. (2014). An integrated critical thinking framework for the 21st century. Thinking Skills & Creativity, 12, 43–52.  Forer, B. R. (1949) "The Fallacy of Personal Validation: A classroom Demonstration of Gullibility," Journal of Abnormal Psychology, 44, 118-121.  Kahneman, D. (2011). Thinking fast and slow. Penguin: Great Britain.  Kruger, J. &Dunning, D. (1999). Unskilled and unaware of it: How difficulties in recognizing one's own incompetence lead to inflated self-Assessments. Journal of Personality and Social Psychology, 77, 6, 1121–1134.  Simon, H. A. (1957). Models of man. New York: Wiley.  Tversky, A. & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases. Science, 185, 4157, 1124–1131.  West, R. F., Toplak, M. E., & Stanovich, K. E. (2008). Heuristics and biases as measures of critical thinking: Associations with cognitive ability and thinking dispositions. Journal of Educational Psychology, 100, 4, 930–941.