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10 Ways to Outsmart Your PPC
    Competition in 2013




   Presenters:
   Larry Kim | Founder, CTO of Wordstream
   Amanda West-Bookwalter | Writer and account manager at PPC Hero & Hanapin
   Marketing



HOSTED BY:
                                                 &
Speaker Introductions

• Larry Kim
   – Founder, CTO, WordStream, Inc.
   – Been doing PPC & SEO for 10 Years!
   – 3 Years ago, started WordStream!
   – Today we’re an industry-leading provider of a
     PPC Management Platform
• Amanda West-Bookwalter
   – Account Manager at Hanapin Marketing and
     Blogger at PPC Hero
   – Focuses primarily on eCommerce
   – PPCHero.com is the leading site for PPC
     Strategies, News and Information




                 &                                   2
Today’s Agenda

• Competition in PPC is more fierce than ever! You need to
  be faster and smarter than your competitors to keep up.
• 10 tips to help you outsmart your competition in 2013.
• Questions & Answers.




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Take Part in Live Blogging on Twitter / Google+

•   Include the hashtag #ppccompetition in your Twitter tweets,
    Google+ status updates, etc.




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                                                                  4
Live-Poll Question 1

Question: Which of the following tools do you find most helpful in
getting an edge on your competitors? #ppccompetition


a)   Google Analytics
b)   SpyFu
c)   WordStream’s AdWords Grader
d)   New Google Betas
e)   AdWords Scripts




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Live-Poll Question 2

How long have you been involved with Search Marketing?
#ppccompetition
a)   Less than 1 Year
b)   1-3 Years
c)   3-5 Years
d)   5+ Years




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1. Be More Organized Than Your Competition
A. Tightly-structured ad tests and AdWords Campaign
   Experiments can help you keep track of what you’re testing
   and, more importantly, why.
B. Give yourself enough time to gather a statistically significant
   amount of data, but stick to your calendar and follow through
   with your testing initiatives in a disciplined fashion to get an
   edge on the competition.
C. As an example: try creating an Ad Testing Matrix to give
   yourself a defined timeline for testing the impact of new
   headlines, copy, and display URLs.




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                                                                 7
Example: Ad Testing Matrix




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                             8
2. Use Bid Management and Reporting Tools.
A. Automating your workflow with Bid Management and
   Reporting software can help free up your spare time from
   maintenance tasks – time you can then dedicate to strategy,
   research, and the creation of more compelling ad copy!
B. There are some paid options like Acquisio and Marin with very
   robust bidding rules and automated reporting software.
C. In terms of free options, you have the ability to set automated
   bidding rules natively in the AdWords Interface and schedule
   basic AdWords reports. For the price, you can’t beat Google
   Analytics’ custom reporting options, either.




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                                                                 9
Try It Now: AdWords Automated Bidding Rules
Go to your account’s Keywords tab and select the “Automate”
button. You have a variety of rules to choose from, so select
carefully based on your KPIs!




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                                                                10
3. Learn How to Use AdWords Scripts and Excel Macros.
A. These powerful snippets of code can turn a mountain of data
   in to easily digestible insights – saving you hours of time.
B. AdWords Scripts can help generate graphs for ad copy
   analysis, examine keywords, and provide Quality Score
   monitoring. Requires some knowledge of JavaScript, but can
   be absurdly useful in the right hands.
C. Excel Macros can help you generate unique insights from the
   most basic of AdWords reports – for instance, you can use
   Excel Macros to derive statistics from a Search Term Report for
   each individual word in that report, aiding you in discovering
   what terms/modifiers work best for you!




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                                                               11
4. Utilize third party retargeting sites
A. These services, like ReTargeter and FetchBack give you bigger
   audiences. This allows you more chances to reach your most
   qualified audiences.
B. Get access to Facebook Ad Exchange. This allows you to
   capture your retargeting audience when they’re in the social
   mindset.
C. Use awesome creative like dynamic ads. This allows you to
   show users what they’re most likely to interact with again: the
   page they were just visiting.




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                                                              12
5. Make sure you’re on the cutting edge for new betas
A. Google Analytics just whitelisted a bunch of accounts for an
   Attribution modeling tool. It lets you segment your data based
   on credit for interaction points leading up to conversions.
B. Search Remarketing is still in beta, and lets you target site
   visitors while they’re actively seeking products and
   information.
C. Having an agency with a great relationship with their Google
   rep, or having a great relationship with your own Google rep if
   your account is large enough to have one will keep you in the
   best place to get in on the ground floor for exciting new betas.




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6. Analyze your data to find your account’s sweet spot in terms
of average ad positions.
A. Stop wasting money trying to get to the top. It might not be
     the best place for your ads.
B. Download a keyword report by campaign, segment for week,
   create a pivot table. Segmenting data by each .5 change in ad
   position lets you analyze data by all your important metrics.
   You can pick out the best performing ad position to know
   where you’re getting the best volume for your dollar.
C. Check out this URL for a step-by-step guide:
   http://www.ppchero.com/find-your-ppc-accounts-optimal-ad-
   position-with-pivot-tables/




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&   15
    15
7. Get Your Quality Score Discount!!
Typical Quality Score Discounts




• Source: “The Economics of Quality Score” by Mr. Craig Danuloff
Advertiser A – 14% Click Through Rate




                                        20
Advertiser A – Avg. Quality Score of 8.8




                                           21
Advertiser A




               22
Advertiser B – 1.3% Click Through Rate




                                         23
Advertiser B – Avg. Quality Score 3.8




                                        24
Advertiser B




               25
9. Ad Extensions!




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                    26
9. Creative Ads (Source: Perry Marshall)




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                                           28
What Ad Testing Is Not




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                         29
Forrest vs. Leaves

“Forrest”             “Leaves”

                      • Grammar
• “Creative Stuff”      – Punctuation
   – Your Offer         – Capitalization
   – Your USP           – Spelling
   – Your Guarantee

                         Focus on this




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                                           30
Example




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              31
• Source: Perry Marshall

           &               32
                           32
Example 1




            &   33
                33
Example 2




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                34
3 Tips for a USP / Offer that Stands Out From the Competition
Ask your customers!
• What is your #1 question about ____?
• What caused you to look for ____ today?
• What would you like us to help you with today?




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                                                                35
10. Maintain an Active PPC Lifestyle




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                                       36
&   37
    37
11. Find Out How Your Account Compares with the Competition
- Grade Your PPC Account!

•   Baseline your performance
•   A free, instant PPC audit in
    under a minute!
•   Grades your AdWords
    account performance based
    on 8 Key PPC metrics
•   Compares how you’re doing
    against other accounts of
    similar size (monthly spend)



    www.wordstream.com/google-adwords

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                                                          38
Grade Your Quality Score




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                           39
Grade Your Quality Scores




               &            40
                            40
Grade Your Click Through Rates




   www.wordstream.com/google-adwords
         &                             41
                                       41
Summary: PPC Optimization Clinic
• Work smarter in 2013 to get an edge on your competition.


• Look for new tools and opportunities to provide insights that
  your competitors might have missed!




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                                                              42
Final Poll Question
Q: If you’re looking for help with your accounts, would you like…
#ppccompetition


a) WordStream Offer: A free 1-on-1 AdWords account assessment
   with a certified AdWords Professional
b) A free one-on-one solutions blueprint/account assessment
   with Hanapin Marketing (for accounts with over $20,000/
   month in spend)




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                                                                43
Your Questions
Thank you for attending WordStream & Hanapin Marketing’s PPC
Optimization Clinic webinar. #ppcclinic

Don’t forget to sign up for a Free Trial of WordStream:
             http://www.wordstream.com/ppc-free-trial
Sign up for a Free Solutions Blueprint from Hanapin Marketing
  http://www.hanapinmarketing.com/solutions-blueprint-
                       sign-up
Or contact us directly:
                           Larry Kim
                           lkim@wordstream.com
                                http://twitter.com/larrykim

                           Amanda West-Bookwalter
                              amanda.west-bookwalter@hanapinmarketing.com

                       &                                                    44
                                                                            44

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10 Ways to Outsmart Your PPC Competition in 2013 [Webinar]

  • 1. 10 Ways to Outsmart Your PPC Competition in 2013 Presenters: Larry Kim | Founder, CTO of Wordstream Amanda West-Bookwalter | Writer and account manager at PPC Hero & Hanapin Marketing HOSTED BY: &
  • 2. Speaker Introductions • Larry Kim – Founder, CTO, WordStream, Inc. – Been doing PPC & SEO for 10 Years! – 3 Years ago, started WordStream! – Today we’re an industry-leading provider of a PPC Management Platform • Amanda West-Bookwalter – Account Manager at Hanapin Marketing and Blogger at PPC Hero – Focuses primarily on eCommerce – PPCHero.com is the leading site for PPC Strategies, News and Information & 2
  • 3. Today’s Agenda • Competition in PPC is more fierce than ever! You need to be faster and smarter than your competitors to keep up. • 10 tips to help you outsmart your competition in 2013. • Questions & Answers. & 3 3
  • 4. Take Part in Live Blogging on Twitter / Google+ • Include the hashtag #ppccompetition in your Twitter tweets, Google+ status updates, etc. & 4 4
  • 5. Live-Poll Question 1 Question: Which of the following tools do you find most helpful in getting an edge on your competitors? #ppccompetition a) Google Analytics b) SpyFu c) WordStream’s AdWords Grader d) New Google Betas e) AdWords Scripts & 5 5
  • 6. Live-Poll Question 2 How long have you been involved with Search Marketing? #ppccompetition a) Less than 1 Year b) 1-3 Years c) 3-5 Years d) 5+ Years & 6 6
  • 7. 1. Be More Organized Than Your Competition A. Tightly-structured ad tests and AdWords Campaign Experiments can help you keep track of what you’re testing and, more importantly, why. B. Give yourself enough time to gather a statistically significant amount of data, but stick to your calendar and follow through with your testing initiatives in a disciplined fashion to get an edge on the competition. C. As an example: try creating an Ad Testing Matrix to give yourself a defined timeline for testing the impact of new headlines, copy, and display URLs. & 7 7
  • 8. Example: Ad Testing Matrix & 8 8
  • 9. 2. Use Bid Management and Reporting Tools. A. Automating your workflow with Bid Management and Reporting software can help free up your spare time from maintenance tasks – time you can then dedicate to strategy, research, and the creation of more compelling ad copy! B. There are some paid options like Acquisio and Marin with very robust bidding rules and automated reporting software. C. In terms of free options, you have the ability to set automated bidding rules natively in the AdWords Interface and schedule basic AdWords reports. For the price, you can’t beat Google Analytics’ custom reporting options, either. & 9 9
  • 10. Try It Now: AdWords Automated Bidding Rules Go to your account’s Keywords tab and select the “Automate” button. You have a variety of rules to choose from, so select carefully based on your KPIs! & 10 10
  • 11. 3. Learn How to Use AdWords Scripts and Excel Macros. A. These powerful snippets of code can turn a mountain of data in to easily digestible insights – saving you hours of time. B. AdWords Scripts can help generate graphs for ad copy analysis, examine keywords, and provide Quality Score monitoring. Requires some knowledge of JavaScript, but can be absurdly useful in the right hands. C. Excel Macros can help you generate unique insights from the most basic of AdWords reports – for instance, you can use Excel Macros to derive statistics from a Search Term Report for each individual word in that report, aiding you in discovering what terms/modifiers work best for you! & 11 11
  • 12. 4. Utilize third party retargeting sites A. These services, like ReTargeter and FetchBack give you bigger audiences. This allows you more chances to reach your most qualified audiences. B. Get access to Facebook Ad Exchange. This allows you to capture your retargeting audience when they’re in the social mindset. C. Use awesome creative like dynamic ads. This allows you to show users what they’re most likely to interact with again: the page they were just visiting. & 12 12
  • 13. 5. Make sure you’re on the cutting edge for new betas A. Google Analytics just whitelisted a bunch of accounts for an Attribution modeling tool. It lets you segment your data based on credit for interaction points leading up to conversions. B. Search Remarketing is still in beta, and lets you target site visitors while they’re actively seeking products and information. C. Having an agency with a great relationship with their Google rep, or having a great relationship with your own Google rep if your account is large enough to have one will keep you in the best place to get in on the ground floor for exciting new betas. & 13 13
  • 14. 6. Analyze your data to find your account’s sweet spot in terms of average ad positions. A. Stop wasting money trying to get to the top. It might not be the best place for your ads. B. Download a keyword report by campaign, segment for week, create a pivot table. Segmenting data by each .5 change in ad position lets you analyze data by all your important metrics. You can pick out the best performing ad position to know where you’re getting the best volume for your dollar. C. Check out this URL for a step-by-step guide: http://www.ppchero.com/find-your-ppc-accounts-optimal-ad- position-with-pivot-tables/ & 14 14
  • 15. & 15 15
  • 16. 7. Get Your Quality Score Discount!!
  • 17.
  • 18.
  • 19. Typical Quality Score Discounts • Source: “The Economics of Quality Score” by Mr. Craig Danuloff
  • 20. Advertiser A – 14% Click Through Rate 20
  • 21. Advertiser A – Avg. Quality Score of 8.8 21
  • 23. Advertiser B – 1.3% Click Through Rate 23
  • 24. Advertiser B – Avg. Quality Score 3.8 24
  • 26. 9. Ad Extensions! & 26 26
  • 27.
  • 28. 9. Creative Ads (Source: Perry Marshall) & 28 28
  • 29. What Ad Testing Is Not & 29 29
  • 30. Forrest vs. Leaves “Forrest” “Leaves” • Grammar • “Creative Stuff” – Punctuation – Your Offer – Capitalization – Your USP – Spelling – Your Guarantee Focus on this & 30 30
  • 31. Example & 31 31
  • 32. • Source: Perry Marshall & 32 32
  • 33. Example 1 & 33 33
  • 34. Example 2 & 34 34
  • 35. 3 Tips for a USP / Offer that Stands Out From the Competition Ask your customers! • What is your #1 question about ____? • What caused you to look for ____ today? • What would you like us to help you with today? & 35 35
  • 36. 10. Maintain an Active PPC Lifestyle & 36 36
  • 37. & 37 37
  • 38. 11. Find Out How Your Account Compares with the Competition - Grade Your PPC Account! • Baseline your performance • A free, instant PPC audit in under a minute! • Grades your AdWords account performance based on 8 Key PPC metrics • Compares how you’re doing against other accounts of similar size (monthly spend) www.wordstream.com/google-adwords & 38 38
  • 39. Grade Your Quality Score & 39 39
  • 40. Grade Your Quality Scores & 40 40
  • 41. Grade Your Click Through Rates www.wordstream.com/google-adwords & 41 41
  • 42. Summary: PPC Optimization Clinic • Work smarter in 2013 to get an edge on your competition. • Look for new tools and opportunities to provide insights that your competitors might have missed! & 42 42
  • 43. Final Poll Question Q: If you’re looking for help with your accounts, would you like… #ppccompetition a) WordStream Offer: A free 1-on-1 AdWords account assessment with a certified AdWords Professional b) A free one-on-one solutions blueprint/account assessment with Hanapin Marketing (for accounts with over $20,000/ month in spend) & 43 43
  • 44. Your Questions Thank you for attending WordStream & Hanapin Marketing’s PPC Optimization Clinic webinar. #ppcclinic Don’t forget to sign up for a Free Trial of WordStream: http://www.wordstream.com/ppc-free-trial Sign up for a Free Solutions Blueprint from Hanapin Marketing http://www.hanapinmarketing.com/solutions-blueprint- sign-up Or contact us directly: Larry Kim lkim@wordstream.com http://twitter.com/larrykim Amanda West-Bookwalter amanda.west-bookwalter@hanapinmarketing.com & 44 44