SlideShare a Scribd company logo
10technology
trendstowatch
intheCOVID-19
pandemic
OnlineShopping
andRobot
Deliveries
▪ Online shopping needs to be supported by a robust
logistics system. In-person delivery is not virus-
proof. Many delivery companies and restaurants in
the US and China are launching contactless delivery
services where goods are picked up and dropped off
at a designated location instead of from or into the
hands of a person. Chinese e-commerce giants are
also ramping up their development of robot
deliveries. However, before robot delivery services
become prevalent, delivery companies need to
establish clear protocols to safeguard the sanitary
condition of delivered goods.
4
Digitaland
Contactless
Payments
▪ Cash might carry the virus, so central banks in
China, US and South Korea have implemented
various measures to ensure banknotes are
clean before they go into circulation. Now,
contactless digital payments, either in the form
of cards or e-wallets, are the recommended
payment method to avoid the spread of COVID-
19. Digital payments enable people to make
online purchases and payments of goods,
services and even utility payments, as well as to
receive stimulus funds faster.
RemoteWork
▪ Many companies have asked employees
to work from home. Remote work is enabled
by technologies including virtual private
networks (VPNs), voice over internet protocols
(VoIPs), virtual meetings, cloud technology,
work collaboration tools and even facial
recognition technologies that enable a person
to appear before a virtual background to
preserve the privacy of the home. In addition to
preventing the spread of viruses, remote work
also saves commute time and provides more
flexibility.
9
DistanceLearning
▪ As of mid-April, 191 countries announced
or implemented school or university
closures, impacting 1.57 billion students.
Many educational institutions started
offering courses online to ensure education
was not disrupted by quarantine measures.
Technologies involved in distant learning
are similar to those for remote work and
also include virtual reality, augmented
reality, 3D printing and artificial-
intelligence-enabled robot teachers.
Telehealth
▪ In countries where medical costs are high, it's
important to ensure telehealth will be covered
by insurance. Telehealth also requires a certain
level of tech literacy to operate, as well as a
good internet connection. And as medical
services are one of the most heavily regulated
businesses, doctors typically can only provide
medical care to patients who live in the same
jurisdiction. Regulations, at the time they were
written, may not have envisioned a world where
telehealth would be available.
14
Online
Entertainment
▪ Although quarantine measures have
reduced in-person interactions
significantly, human creativity has brought
the party online. Cloud raves and online
streaming of concerts have gain traction
around the world. Chinese film production
companies also released
films online. Museums and international
heritage sites offer virtual tours. There has
also been a surge of online gaming
traffic since the outbreak.
SupplyChain4.0
▪ The COVID-19 pandemic has created
disruptions to the global supply chain. With
distancing and quarantine orders, some
factories are completely shut down. While
demand for food and personal protective
equipment soar, some countries have
implemented different levels of export bans on
those items. Heavy reliance on paper-based
records, a lack of visibility on data and lack of
diversity and flexibility have made existing
supply chain system vulnerable to any
pandemic.
▪ Core technologies of the Fourth Industrial
Revolution, such as Big Data, cloud
computing, Internet-of-Things (“IoT”) and
blockchain are building a more resilient
supply chain management system for the
future by enhancing the accuracy of data
and encouraging data sharing.
3d Printing
▪ 3D printing technology has been deployed
to mitigate shocks to the supply chain and
export bans on personal protective
equipment. 3D printing offers flexibility in
production: the same printer can produce
different products based on different
design files and materials, and simple parts
can be made onsite quickly without
requiring a lengthy procurement process
and a long wait for the shipment to arrive.
▪ 3D printing technology has been deployed
to mitigate shocks to the supply chain and
export bans on personal protective
equipment. 3D printing offers flexibility in
production: the same printer can produce
different products based on different
design files and materials, and simple parts
can be made onsite quickly without
requiring a lengthy procurement process
and a long wait for the shipment to arrive.
 Intellectual property issues
 Production of certain goods, such as surgical
masks, is subject to regulatory approvals,
which can take a long time to obtain
 The place of origin and impact on trade
volumes and product liability associated with
3D printed products.
3D printing faces a few obstacles
23
Roboticsand
Drones
▪ COVID-19 provided a strong push to rollout
the usage of robots and research on
robotics. In recent weeks, robots have been
used to disinfect areas and to
deliver food to those in quarantine. Drones
have walked dogs and delivered items.
Want big impact?
Use big image.
26
5G andInformation
andCommunications
Technology(ICT)
▪ All the aforementioned technology trends rely
on a stable, high-speed and affordable internet.
While 5G has demonstrated its importance in
remote monitoring and healthcare consultation,
the rollout of 5G is delayed in Europe at the
time when the technology may be needed the
most. The adoption of 5G will increase the cost
of compatible devices and the cost of data
plans. Addressing these issues to ensure
inclusive access to internet will continue to be a
challenge as the 5G network expands globally.
Theimportanceofdigitalreadiness
COVID-19 has demonstrated the importance of
digital readiness, which allows business and life
to continue as usual – as much as possible –
during pandemics. Building the necessary
infrastructure to support a digitized world and
stay current in the latest technology will be
essential for any business or country to remain
competitive in a post-COVID-19 world, as well as
take a human-centred and inclusive approach
to technology governance.
29
Theimportanceofdigitalreadiness
As the BBC points out, an estimated 200
million people will lose their jobs due to
COVID-19. And the financial burden often falls
on the most vulnerable in society. Digitization
and pandemics have accelerated changes to
jobs available to humans. How to mitigate the
impact on the larger workforce and the most
vulnerable is the issue across all industries and
countries that deserves not only attention but
also a timely and human-centred solution.
30
reference
https://www.weforum.org/agenda/2020/04/10
-technology-trends-coronavirus-covid19-
pandemic-robotics-telehealth/
31

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10 technology trends to watch in the COVID- 19 pandemic

  • 3. ▪ Online shopping needs to be supported by a robust logistics system. In-person delivery is not virus- proof. Many delivery companies and restaurants in the US and China are launching contactless delivery services where goods are picked up and dropped off at a designated location instead of from or into the hands of a person. Chinese e-commerce giants are also ramping up their development of robot deliveries. However, before robot delivery services become prevalent, delivery companies need to establish clear protocols to safeguard the sanitary condition of delivered goods.
  • 4. 4
  • 6. ▪ Cash might carry the virus, so central banks in China, US and South Korea have implemented various measures to ensure banknotes are clean before they go into circulation. Now, contactless digital payments, either in the form of cards or e-wallets, are the recommended payment method to avoid the spread of COVID- 19. Digital payments enable people to make online purchases and payments of goods, services and even utility payments, as well as to receive stimulus funds faster.
  • 8. ▪ Many companies have asked employees to work from home. Remote work is enabled by technologies including virtual private networks (VPNs), voice over internet protocols (VoIPs), virtual meetings, cloud technology, work collaboration tools and even facial recognition technologies that enable a person to appear before a virtual background to preserve the privacy of the home. In addition to preventing the spread of viruses, remote work also saves commute time and provides more flexibility.
  • 9. 9
  • 11. ▪ As of mid-April, 191 countries announced or implemented school or university closures, impacting 1.57 billion students. Many educational institutions started offering courses online to ensure education was not disrupted by quarantine measures. Technologies involved in distant learning are similar to those for remote work and also include virtual reality, augmented reality, 3D printing and artificial- intelligence-enabled robot teachers.
  • 13. ▪ In countries where medical costs are high, it's important to ensure telehealth will be covered by insurance. Telehealth also requires a certain level of tech literacy to operate, as well as a good internet connection. And as medical services are one of the most heavily regulated businesses, doctors typically can only provide medical care to patients who live in the same jurisdiction. Regulations, at the time they were written, may not have envisioned a world where telehealth would be available.
  • 14. 14
  • 16. ▪ Although quarantine measures have reduced in-person interactions significantly, human creativity has brought the party online. Cloud raves and online streaming of concerts have gain traction around the world. Chinese film production companies also released films online. Museums and international heritage sites offer virtual tours. There has also been a surge of online gaming traffic since the outbreak.
  • 18. ▪ The COVID-19 pandemic has created disruptions to the global supply chain. With distancing and quarantine orders, some factories are completely shut down. While demand for food and personal protective equipment soar, some countries have implemented different levels of export bans on those items. Heavy reliance on paper-based records, a lack of visibility on data and lack of diversity and flexibility have made existing supply chain system vulnerable to any pandemic.
  • 19. ▪ Core technologies of the Fourth Industrial Revolution, such as Big Data, cloud computing, Internet-of-Things (“IoT”) and blockchain are building a more resilient supply chain management system for the future by enhancing the accuracy of data and encouraging data sharing.
  • 21. ▪ 3D printing technology has been deployed to mitigate shocks to the supply chain and export bans on personal protective equipment. 3D printing offers flexibility in production: the same printer can produce different products based on different design files and materials, and simple parts can be made onsite quickly without requiring a lengthy procurement process and a long wait for the shipment to arrive.
  • 22. ▪ 3D printing technology has been deployed to mitigate shocks to the supply chain and export bans on personal protective equipment. 3D printing offers flexibility in production: the same printer can produce different products based on different design files and materials, and simple parts can be made onsite quickly without requiring a lengthy procurement process and a long wait for the shipment to arrive.
  • 23.  Intellectual property issues  Production of certain goods, such as surgical masks, is subject to regulatory approvals, which can take a long time to obtain  The place of origin and impact on trade volumes and product liability associated with 3D printed products. 3D printing faces a few obstacles 23
  • 25. ▪ COVID-19 provided a strong push to rollout the usage of robots and research on robotics. In recent weeks, robots have been used to disinfect areas and to deliver food to those in quarantine. Drones have walked dogs and delivered items.
  • 26. Want big impact? Use big image. 26
  • 28. ▪ All the aforementioned technology trends rely on a stable, high-speed and affordable internet. While 5G has demonstrated its importance in remote monitoring and healthcare consultation, the rollout of 5G is delayed in Europe at the time when the technology may be needed the most. The adoption of 5G will increase the cost of compatible devices and the cost of data plans. Addressing these issues to ensure inclusive access to internet will continue to be a challenge as the 5G network expands globally.
  • 29. Theimportanceofdigitalreadiness COVID-19 has demonstrated the importance of digital readiness, which allows business and life to continue as usual – as much as possible – during pandemics. Building the necessary infrastructure to support a digitized world and stay current in the latest technology will be essential for any business or country to remain competitive in a post-COVID-19 world, as well as take a human-centred and inclusive approach to technology governance. 29
  • 30. Theimportanceofdigitalreadiness As the BBC points out, an estimated 200 million people will lose their jobs due to COVID-19. And the financial burden often falls on the most vulnerable in society. Digitization and pandemics have accelerated changes to jobs available to humans. How to mitigate the impact on the larger workforce and the most vulnerable is the issue across all industries and countries that deserves not only attention but also a timely and human-centred solution. 30