SlideShare a Scribd company logo
1 of 22
MANAJEMEN
PEMELIHARAAN SARANA
DAN PRASARANA
Job Desc, SOP &
Job
Specification
Dalam Konteks
MPSPR
Cont’d
Irwan Haribudiman, S.Par., M.Sc.
Prodi Manajemen Resort & Leisure
Universitas Pendidikan Indonesia
Yesterday
Already
Explained
A Little bit about
Job Desc, SOP, & Job
Spec/Qualification
Any Questions?
Actually All
Summarized In
Before You
Prepare The
Job Design
I make this simpler,
because this is not
about
human resources
job description
standard operating procedure
job specification/qualification
JOB DESCRIPTION
• A job description is a list that a person might use for
general tasks, or functions, and responsibilities of a
position (jobholder/incumbent).
For Example: 1. Mengkoordinir bidang kerja seluruh
staf housekeeping.
2. Membuat perencanaan dalam bidang
yang menyangkut housekeeping,
yaitu: General cleaning, Decoration,
dan Perubahan atau penggantian
susunan ruang dan lain-lain.
3. Mengadakan evaluasi hasil kerja
4. mencari metode-metode baru
mengenai sistem kerja maupun alat-
alat yang lebih efisien untuk
mendapatkan hasil kerja yang
maksimal.
Housekeeping Manager
TO MAKE JOB
DESCRIPTION
HARUS ADA
KEJELASAN HAK &
TANGGUNG JAWAB
DARI MASING-
MASING JABATAN
MAKSUD & TUJUAN
Visi, misi, sasaran,
program
MAINTENANCE OF
FACILITIES AND
INFRASTRUCTURE
MANAGEMENT
NEXT :
STANDARD OPERATING
PROCEDURE
Standard operating procedures (SOP)
are a detailed explanation of how a
policy is to be implemented.
The details in an SOP standardize the
process and provide step-by-step how-
to instructions that enable anyone
within your operation to perform the
task in a consistent manner.
OPERATIN
G
PROCEDU
RE
 Serve as frameworkfororganizational policy–provide direction
and structure
 Written documentation of best practice
 Tells what, how, when, why, and who
 Provide foundation for:
- Job descriptions,
- Employee training
- Corrective action and discipline, and
- Performance review
OF
OF HAND
WASHINGSOP
Policy:
All food production and service personnel
will follow proper handwashing practices to
ensure the safety of food served to
customers.
OF HAND
WASHINGSOP
Procedure: All employees in the restaurant should wash hands:
1.Wash hands (including under the fingernails) and forearms
vigorously and thoroughly with soap and warm water (water
temperature should be at least 100ºF-37,8 C) for a period of 20
seconds.
2.Wash hands using soap from a soap dispenser. at least 10
seconds.
3.Use a sanitary nail brush to remove dirt from under fingernails.
4.Wash between fingers thoroughly.
5.Use only hand sinks designated for that purpose. Do not wash
hands in sinks in the production area.
6.Dry hands with single use towels or a mechanical hot dryer.
7.Turn offfaucets using a paper towel in order to prevent
recontamination of clean hands if foot pedals are not available
OF HAND
WASHINGSOP
The restaurant manager will:
1. Monitor all employees to ensure that they are
following proper procedures.
2. Ensure adequate supplies are available for
proper handwashing.
3. Follow up as necessary
JOB
DESCRIP-
TION
STANDARD
OPERATING
PROCEDURE
NEXT :
JOB
QUALIFICATION/SPECIFICATION
Job Specification is a statement about the
abilities, skills, knowledge and attitudes
required in order to work effectively and
efficiently. (It’s also depend on the job
requirement)
`

More Related Content

Viewers also liked

Presentation sarpras
Presentation sarprasPresentation sarpras
Presentation sarprasIndonesia
 
2. Man Pemeliharaan Sarana & Prasarana Resort - Karakteristik, Definisi, Tuju...
2. Man Pemeliharaan Sarana & Prasarana Resort - Karakteristik, Definisi, Tuju...2. Man Pemeliharaan Sarana & Prasarana Resort - Karakteristik, Definisi, Tuju...
2. Man Pemeliharaan Sarana & Prasarana Resort - Karakteristik, Definisi, Tuju...Irwan Haribudiman
 
Standar nasional pendidikan
Standar nasional pendidikanStandar nasional pendidikan
Standar nasional pendidikanropikaa
 
Hospitality Branding Service as Marketing
Hospitality Branding Service as MarketingHospitality Branding Service as Marketing
Hospitality Branding Service as MarketingUrbanetectonics
 
Buku perawatan bangunan
Buku perawatan bangunanBuku perawatan bangunan
Buku perawatan bangunanRenol Doang
 
5 instrumen-standar-sarpras1
5 instrumen-standar-sarpras15 instrumen-standar-sarpras1
5 instrumen-standar-sarpras1Muhamad Anugrah
 
3.1 Cleaning and Maintenance
3.1 Cleaning and Maintenance3.1 Cleaning and Maintenance
3.1 Cleaning and Maintenancenurulaziaain
 
Manajemen sarpras
Manajemen sarprasManajemen sarpras
Manajemen sarprasAne Asseva
 
Pengelolaan sampah di rappocini
Pengelolaan sampah di rappociniPengelolaan sampah di rappocini
Pengelolaan sampah di rappociniNovizaPurwa
 
Manajemen sarana dan prasarana
Manajemen sarana dan prasaranaManajemen sarana dan prasarana
Manajemen sarana dan prasaranaFly E
 
51266556 ok
51266556 ok51266556 ok
51266556 okfenizul
 
158330366 struktur-organisasi-igd-1
158330366 struktur-organisasi-igd-1158330366 struktur-organisasi-igd-1
158330366 struktur-organisasi-igd-1Edy Rengat
 
Documentation relating to product development,sop's,cleaning methods,quality ...
Documentation relating to product development,sop's,cleaning methods,quality ...Documentation relating to product development,sop's,cleaning methods,quality ...
Documentation relating to product development,sop's,cleaning methods,quality ...swrk
 
Pemeliharaan dan Perawatan Gedung
Pemeliharaan dan Perawatan GedungPemeliharaan dan Perawatan Gedung
Pemeliharaan dan Perawatan GedungRafi Perdana Setyo
 
Standar dan sop (1)
Standar dan sop (1)Standar dan sop (1)
Standar dan sop (1)Edy Rengat
 
11.sop pemeliharaan sarana dan prasarana
11.sop pemeliharaan sarana dan prasarana11.sop pemeliharaan sarana dan prasarana
11.sop pemeliharaan sarana dan prasaranaAylla123
 
Prasarana dan sarana wilayah kota 2 suning pgri adi buana surabaya
Prasarana dan sarana wilayah kota 2 suning pgri adi buana surabayaPrasarana dan sarana wilayah kota 2 suning pgri adi buana surabaya
Prasarana dan sarana wilayah kota 2 suning pgri adi buana surabayasuningterusberkarya
 
Buku pedoman standarisasi_bangunan
Buku pedoman standarisasi_bangunanBuku pedoman standarisasi_bangunan
Buku pedoman standarisasi_bangunanRenol Doang
 

Viewers also liked (20)

Presentation sarpras
Presentation sarprasPresentation sarpras
Presentation sarpras
 
2. Man Pemeliharaan Sarana & Prasarana Resort - Karakteristik, Definisi, Tuju...
2. Man Pemeliharaan Sarana & Prasarana Resort - Karakteristik, Definisi, Tuju...2. Man Pemeliharaan Sarana & Prasarana Resort - Karakteristik, Definisi, Tuju...
2. Man Pemeliharaan Sarana & Prasarana Resort - Karakteristik, Definisi, Tuju...
 
Standar nasional pendidikan
Standar nasional pendidikanStandar nasional pendidikan
Standar nasional pendidikan
 
Hospitality Branding Service as Marketing
Hospitality Branding Service as MarketingHospitality Branding Service as Marketing
Hospitality Branding Service as Marketing
 
Ppt propen
Ppt propenPpt propen
Ppt propen
 
Buku perawatan bangunan
Buku perawatan bangunanBuku perawatan bangunan
Buku perawatan bangunan
 
5 instrumen-standar-sarpras1
5 instrumen-standar-sarpras15 instrumen-standar-sarpras1
5 instrumen-standar-sarpras1
 
3.1 Cleaning and Maintenance
3.1 Cleaning and Maintenance3.1 Cleaning and Maintenance
3.1 Cleaning and Maintenance
 
Manajemen sarpras
Manajemen sarprasManajemen sarpras
Manajemen sarpras
 
Pengelolaan sampah di rappocini
Pengelolaan sampah di rappociniPengelolaan sampah di rappocini
Pengelolaan sampah di rappocini
 
Manajemen sarana dan prasarana
Manajemen sarana dan prasaranaManajemen sarana dan prasarana
Manajemen sarana dan prasarana
 
51266556 ok
51266556 ok51266556 ok
51266556 ok
 
158330366 struktur-organisasi-igd-1
158330366 struktur-organisasi-igd-1158330366 struktur-organisasi-igd-1
158330366 struktur-organisasi-igd-1
 
Documentation relating to product development,sop's,cleaning methods,quality ...
Documentation relating to product development,sop's,cleaning methods,quality ...Documentation relating to product development,sop's,cleaning methods,quality ...
Documentation relating to product development,sop's,cleaning methods,quality ...
 
Pemeliharaan dan Perawatan Gedung
Pemeliharaan dan Perawatan GedungPemeliharaan dan Perawatan Gedung
Pemeliharaan dan Perawatan Gedung
 
Standar dan sop (1)
Standar dan sop (1)Standar dan sop (1)
Standar dan sop (1)
 
11.sop pemeliharaan sarana dan prasarana
11.sop pemeliharaan sarana dan prasarana11.sop pemeliharaan sarana dan prasarana
11.sop pemeliharaan sarana dan prasarana
 
Prasarana dan sarana wilayah kota 2 suning pgri adi buana surabaya
Prasarana dan sarana wilayah kota 2 suning pgri adi buana surabayaPrasarana dan sarana wilayah kota 2 suning pgri adi buana surabaya
Prasarana dan sarana wilayah kota 2 suning pgri adi buana surabaya
 
Sistem Pemeliharaan (01)
Sistem Pemeliharaan (01)Sistem Pemeliharaan (01)
Sistem Pemeliharaan (01)
 
Buku pedoman standarisasi_bangunan
Buku pedoman standarisasi_bangunanBuku pedoman standarisasi_bangunan
Buku pedoman standarisasi_bangunan
 

Similar to 10. Man. Pemeliharaan Sarana & Prasarana Resort - Job Desc, SOP, & Job Specification

Employsure Workplace Presentation | Workplace Hygiene
Employsure Workplace Presentation | Workplace HygieneEmploysure Workplace Presentation | Workplace Hygiene
Employsure Workplace Presentation | Workplace HygieneEmploysure AU
 
HOUSE KEEPING OPERATIONS IN HOTELS
HOUSE KEEPING OPERATIONS IN HOTELSHOUSE KEEPING OPERATIONS IN HOTELS
HOUSE KEEPING OPERATIONS IN HOTELSindian chefrecipe
 
Human dynamics assignment no 2 MITSOB
Human dynamics assignment no 2 MITSOBHuman dynamics assignment no 2 MITSOB
Human dynamics assignment no 2 MITSOBTushar Upadhyay
 
Method Study
Method StudyMethod Study
Method Studyajithsrc
 
SANITATION AND SAFETY IN FOOD & BEVERAGE OPERATION
SANITATION AND SAFETY IN FOOD & BEVERAGE OPERATIONSANITATION AND SAFETY IN FOOD & BEVERAGE OPERATION
SANITATION AND SAFETY IN FOOD & BEVERAGE OPERATIONLawiex21
 
Unit 3 housekeeping human resource issues
Unit 3   housekeeping human resource issuesUnit 3   housekeeping human resource issues
Unit 3 housekeeping human resource issuesNicole Hay-Walters
 
Wok study
Wok study Wok study
Wok study arunedm
 
Business Plan Presentation
Business Plan Presentation Business Plan Presentation
Business Plan Presentation Farah Sham
 
Thesis Presentation 2007
Thesis Presentation 2007Thesis Presentation 2007
Thesis Presentation 2007jen0m
 
QCL-14-v3_[5s]_[banasthali vidhyapith]_[monika kumari]
QCL-14-v3_[5s]_[banasthali vidhyapith]_[monika kumari]QCL-14-v3_[5s]_[banasthali vidhyapith]_[monika kumari]
QCL-14-v3_[5s]_[banasthali vidhyapith]_[monika kumari]Monika Kumari
 
How to get ready in food preparation
How to get ready in food preparationHow to get ready in food preparation
How to get ready in food preparationOLFU-AC
 
Organization, personnels & premises in pharma industries
Organization, personnels & premises in pharma industriesOrganization, personnels & premises in pharma industries
Organization, personnels & premises in pharma industrieskirankumarsolanki3
 

Similar to 10. Man. Pemeliharaan Sarana & Prasarana Resort - Job Desc, SOP, & Job Specification (20)

Employsure Workplace Presentation | Workplace Hygiene
Employsure Workplace Presentation | Workplace HygieneEmploysure Workplace Presentation | Workplace Hygiene
Employsure Workplace Presentation | Workplace Hygiene
 
HOUSE KEEPING OPERATIONS IN HOTELS
HOUSE KEEPING OPERATIONS IN HOTELSHOUSE KEEPING OPERATIONS IN HOTELS
HOUSE KEEPING OPERATIONS IN HOTELS
 
Human dynamics assignment no 2 MITSOB
Human dynamics assignment no 2 MITSOBHuman dynamics assignment no 2 MITSOB
Human dynamics assignment no 2 MITSOB
 
Method Study
Method StudyMethod Study
Method Study
 
metodos de estudio
metodos de estudiometodos de estudio
metodos de estudio
 
method study
method studymethod study
method study
 
mano resume[1]
mano resume[1]mano resume[1]
mano resume[1]
 
module 3 OM.ppt
module 3 OM.pptmodule 3 OM.ppt
module 3 OM.ppt
 
SANITATION AND SAFETY IN FOOD & BEVERAGE OPERATION
SANITATION AND SAFETY IN FOOD & BEVERAGE OPERATIONSANITATION AND SAFETY IN FOOD & BEVERAGE OPERATION
SANITATION AND SAFETY IN FOOD & BEVERAGE OPERATION
 
Unit 3 housekeeping human resource issues
Unit 3   housekeeping human resource issuesUnit 3   housekeeping human resource issues
Unit 3 housekeeping human resource issues
 
Wok study
Wok study Wok study
Wok study
 
Business Plan Presentation
Business Plan Presentation Business Plan Presentation
Business Plan Presentation
 
freshii freshii homework 1
freshii freshii homework 1freshii freshii homework 1
freshii freshii homework 1
 
Thesis Presentation 2007
Thesis Presentation 2007Thesis Presentation 2007
Thesis Presentation 2007
 
QCL-14-v3_[5s]_[banasthali vidhyapith]_[monika kumari]
QCL-14-v3_[5s]_[banasthali vidhyapith]_[monika kumari]QCL-14-v3_[5s]_[banasthali vidhyapith]_[monika kumari]
QCL-14-v3_[5s]_[banasthali vidhyapith]_[monika kumari]
 
GHASSAN CV (1)
GHASSAN CV (1)GHASSAN CV (1)
GHASSAN CV (1)
 
uptade cv
uptade cvuptade cv
uptade cv
 
How to get ready in food preparation
How to get ready in food preparationHow to get ready in food preparation
How to get ready in food preparation
 
Ergonomics
Ergonomics Ergonomics
Ergonomics
 
Organization, personnels & premises in pharma industries
Organization, personnels & premises in pharma industriesOrganization, personnels & premises in pharma industries
Organization, personnels & premises in pharma industries
 

More from Irwan Haribudiman

2. Man. Pemasaran Pariwisata - Company & Marketing Strategy: Partnering to Bu...
2. Man. Pemasaran Pariwisata - Company & Marketing Strategy: Partnering to Bu...2. Man. Pemasaran Pariwisata - Company & Marketing Strategy: Partnering to Bu...
2. Man. Pemasaran Pariwisata - Company & Marketing Strategy: Partnering to Bu...Irwan Haribudiman
 
1. Man. Pemasaran Pariwisata - Pendahuluan & Pemasaran, Membuat & Menangkap K...
1. Man. Pemasaran Pariwisata - Pendahuluan & Pemasaran, Membuat & Menangkap K...1. Man. Pemasaran Pariwisata - Pendahuluan & Pemasaran, Membuat & Menangkap K...
1. Man. Pemasaran Pariwisata - Pendahuluan & Pemasaran, Membuat & Menangkap K...Irwan Haribudiman
 
5. Sistem Informasi Transportasi Pariwisata - Some Types of Water Transportat...
5. Sistem Informasi Transportasi Pariwisata - Some Types of Water Transportat...5. Sistem Informasi Transportasi Pariwisata - Some Types of Water Transportat...
5. Sistem Informasi Transportasi Pariwisata - Some Types of Water Transportat...Irwan Haribudiman
 
4. Sistem Informasi Transportasi Pariwisata - Water Based Transportation
4. Sistem Informasi Transportasi Pariwisata - Water Based Transportation4. Sistem Informasi Transportasi Pariwisata - Water Based Transportation
4. Sistem Informasi Transportasi Pariwisata - Water Based TransportationIrwan Haribudiman
 
3. Sistem Informasi Transportasi Pariwisata - Land Transportation
3. Sistem Informasi Transportasi Pariwisata - Land Transportation3. Sistem Informasi Transportasi Pariwisata - Land Transportation
3. Sistem Informasi Transportasi Pariwisata - Land TransportationIrwan Haribudiman
 
2. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...
2. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...2. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...
2. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...Irwan Haribudiman
 
1. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...
1. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...1. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...
1. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...Irwan Haribudiman
 
12. Perilaku Wisatawan - Tourist Decision Making & Beyond
12. Perilaku Wisatawan - Tourist Decision Making & Beyond12. Perilaku Wisatawan - Tourist Decision Making & Beyond
12. Perilaku Wisatawan - Tourist Decision Making & BeyondIrwan Haribudiman
 
13. Perilaku Wisatawan - Consumer Learning
13. Perilaku Wisatawan - Consumer Learning13. Perilaku Wisatawan - Consumer Learning
13. Perilaku Wisatawan - Consumer LearningIrwan Haribudiman
 
11. Perilaku Wisatawan - Cross Cultural Behaviour & Tourist Decision Making
11. Perilaku Wisatawan - Cross Cultural Behaviour & Tourist Decision Making11. Perilaku Wisatawan - Cross Cultural Behaviour & Tourist Decision Making
11. Perilaku Wisatawan - Cross Cultural Behaviour & Tourist Decision MakingIrwan Haribudiman
 
10. Perilaku Wisatawan - Sub Culture & Consumer Behaviour
10. Perilaku Wisatawan - Sub Culture & Consumer Behaviour10. Perilaku Wisatawan - Sub Culture & Consumer Behaviour
10. Perilaku Wisatawan - Sub Culture & Consumer BehaviourIrwan Haribudiman
 
9. Perilaku Wisatawan - Influence of Culture On Consumer Behavior
9. Perilaku Wisatawan - Influence of Culture On Consumer Behavior 9. Perilaku Wisatawan - Influence of Culture On Consumer Behavior
9. Perilaku Wisatawan - Influence of Culture On Consumer Behavior Irwan Haribudiman
 
8. Perilaku Wisatawan - Social Class & Consumer Behaviour
8. Perilaku Wisatawan - Social Class & Consumer Behaviour8. Perilaku Wisatawan - Social Class & Consumer Behaviour
8. Perilaku Wisatawan - Social Class & Consumer BehaviourIrwan Haribudiman
 
6. Perilaku Wisatawan - Pembentukan & Perubahan Sikap Wisatawan
6. Perilaku Wisatawan - Pembentukan & Perubahan Sikap Wisatawan6. Perilaku Wisatawan - Pembentukan & Perubahan Sikap Wisatawan
6. Perilaku Wisatawan - Pembentukan & Perubahan Sikap WisatawanIrwan Haribudiman
 
7. Perilaku Wisatawan - Reference Groups & Family References On Tourist Behav...
7. Perilaku Wisatawan - Reference Groups & Family References On Tourist Behav...7. Perilaku Wisatawan - Reference Groups & Family References On Tourist Behav...
7. Perilaku Wisatawan - Reference Groups & Family References On Tourist Behav...Irwan Haribudiman
 
5. Perilaku Wisatawan - Guest Profile
5. Perilaku Wisatawan - Guest Profile5. Perilaku Wisatawan - Guest Profile
5. Perilaku Wisatawan - Guest ProfileIrwan Haribudiman
 
4. Perilaku Wisatawan - Personality
4. Perilaku Wisatawan - Personality4. Perilaku Wisatawan - Personality
4. Perilaku Wisatawan - PersonalityIrwan Haribudiman
 
3. Perilaku Wisatawan - Self-Concept & Consumption Patterns
3. Perilaku Wisatawan - Self-Concept & Consumption Patterns3. Perilaku Wisatawan - Self-Concept & Consumption Patterns
3. Perilaku Wisatawan - Self-Concept & Consumption PatternsIrwan Haribudiman
 
2. Perilaku Wisatawan - Communication and Consumer Behaviour
2. Perilaku Wisatawan - Communication and Consumer Behaviour2. Perilaku Wisatawan - Communication and Consumer Behaviour
2. Perilaku Wisatawan - Communication and Consumer BehaviourIrwan Haribudiman
 
1. Perilaku konsumen - Consumer Behavior Its Origins & Strategic Applications
1. Perilaku konsumen - Consumer Behavior Its Origins & Strategic Applications1. Perilaku konsumen - Consumer Behavior Its Origins & Strategic Applications
1. Perilaku konsumen - Consumer Behavior Its Origins & Strategic ApplicationsIrwan Haribudiman
 

More from Irwan Haribudiman (20)

2. Man. Pemasaran Pariwisata - Company & Marketing Strategy: Partnering to Bu...
2. Man. Pemasaran Pariwisata - Company & Marketing Strategy: Partnering to Bu...2. Man. Pemasaran Pariwisata - Company & Marketing Strategy: Partnering to Bu...
2. Man. Pemasaran Pariwisata - Company & Marketing Strategy: Partnering to Bu...
 
1. Man. Pemasaran Pariwisata - Pendahuluan & Pemasaran, Membuat & Menangkap K...
1. Man. Pemasaran Pariwisata - Pendahuluan & Pemasaran, Membuat & Menangkap K...1. Man. Pemasaran Pariwisata - Pendahuluan & Pemasaran, Membuat & Menangkap K...
1. Man. Pemasaran Pariwisata - Pendahuluan & Pemasaran, Membuat & Menangkap K...
 
5. Sistem Informasi Transportasi Pariwisata - Some Types of Water Transportat...
5. Sistem Informasi Transportasi Pariwisata - Some Types of Water Transportat...5. Sistem Informasi Transportasi Pariwisata - Some Types of Water Transportat...
5. Sistem Informasi Transportasi Pariwisata - Some Types of Water Transportat...
 
4. Sistem Informasi Transportasi Pariwisata - Water Based Transportation
4. Sistem Informasi Transportasi Pariwisata - Water Based Transportation4. Sistem Informasi Transportasi Pariwisata - Water Based Transportation
4. Sistem Informasi Transportasi Pariwisata - Water Based Transportation
 
3. Sistem Informasi Transportasi Pariwisata - Land Transportation
3. Sistem Informasi Transportasi Pariwisata - Land Transportation3. Sistem Informasi Transportasi Pariwisata - Land Transportation
3. Sistem Informasi Transportasi Pariwisata - Land Transportation
 
2. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...
2. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...2. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...
2. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...
 
1. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...
1. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...1. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...
1. Sistem Informasi Transportasi Pariwisata - Tourism Transportation Informat...
 
12. Perilaku Wisatawan - Tourist Decision Making & Beyond
12. Perilaku Wisatawan - Tourist Decision Making & Beyond12. Perilaku Wisatawan - Tourist Decision Making & Beyond
12. Perilaku Wisatawan - Tourist Decision Making & Beyond
 
13. Perilaku Wisatawan - Consumer Learning
13. Perilaku Wisatawan - Consumer Learning13. Perilaku Wisatawan - Consumer Learning
13. Perilaku Wisatawan - Consumer Learning
 
11. Perilaku Wisatawan - Cross Cultural Behaviour & Tourist Decision Making
11. Perilaku Wisatawan - Cross Cultural Behaviour & Tourist Decision Making11. Perilaku Wisatawan - Cross Cultural Behaviour & Tourist Decision Making
11. Perilaku Wisatawan - Cross Cultural Behaviour & Tourist Decision Making
 
10. Perilaku Wisatawan - Sub Culture & Consumer Behaviour
10. Perilaku Wisatawan - Sub Culture & Consumer Behaviour10. Perilaku Wisatawan - Sub Culture & Consumer Behaviour
10. Perilaku Wisatawan - Sub Culture & Consumer Behaviour
 
9. Perilaku Wisatawan - Influence of Culture On Consumer Behavior
9. Perilaku Wisatawan - Influence of Culture On Consumer Behavior 9. Perilaku Wisatawan - Influence of Culture On Consumer Behavior
9. Perilaku Wisatawan - Influence of Culture On Consumer Behavior
 
8. Perilaku Wisatawan - Social Class & Consumer Behaviour
8. Perilaku Wisatawan - Social Class & Consumer Behaviour8. Perilaku Wisatawan - Social Class & Consumer Behaviour
8. Perilaku Wisatawan - Social Class & Consumer Behaviour
 
6. Perilaku Wisatawan - Pembentukan & Perubahan Sikap Wisatawan
6. Perilaku Wisatawan - Pembentukan & Perubahan Sikap Wisatawan6. Perilaku Wisatawan - Pembentukan & Perubahan Sikap Wisatawan
6. Perilaku Wisatawan - Pembentukan & Perubahan Sikap Wisatawan
 
7. Perilaku Wisatawan - Reference Groups & Family References On Tourist Behav...
7. Perilaku Wisatawan - Reference Groups & Family References On Tourist Behav...7. Perilaku Wisatawan - Reference Groups & Family References On Tourist Behav...
7. Perilaku Wisatawan - Reference Groups & Family References On Tourist Behav...
 
5. Perilaku Wisatawan - Guest Profile
5. Perilaku Wisatawan - Guest Profile5. Perilaku Wisatawan - Guest Profile
5. Perilaku Wisatawan - Guest Profile
 
4. Perilaku Wisatawan - Personality
4. Perilaku Wisatawan - Personality4. Perilaku Wisatawan - Personality
4. Perilaku Wisatawan - Personality
 
3. Perilaku Wisatawan - Self-Concept & Consumption Patterns
3. Perilaku Wisatawan - Self-Concept & Consumption Patterns3. Perilaku Wisatawan - Self-Concept & Consumption Patterns
3. Perilaku Wisatawan - Self-Concept & Consumption Patterns
 
2. Perilaku Wisatawan - Communication and Consumer Behaviour
2. Perilaku Wisatawan - Communication and Consumer Behaviour2. Perilaku Wisatawan - Communication and Consumer Behaviour
2. Perilaku Wisatawan - Communication and Consumer Behaviour
 
1. Perilaku konsumen - Consumer Behavior Its Origins & Strategic Applications
1. Perilaku konsumen - Consumer Behavior Its Origins & Strategic Applications1. Perilaku konsumen - Consumer Behavior Its Origins & Strategic Applications
1. Perilaku konsumen - Consumer Behavior Its Origins & Strategic Applications
 

Recently uploaded

The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdfEnzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdfSumit Tiwari
 
Science 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its CharacteristicsScience 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its CharacteristicsKarinaGenton
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdfSoniaTolstoy
 
KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...
KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...
KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...M56BOOKSTORE PRODUCT/SERVICE
 
How to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxHow to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxmanuelaromero2013
 
_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting Data_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting DataJhengPantaleon
 
mini mental status format.docx
mini    mental       status     format.docxmini    mental       status     format.docx
mini mental status format.docxPoojaSen20
 
MENTAL STATUS EXAMINATION format.docx
MENTAL     STATUS EXAMINATION format.docxMENTAL     STATUS EXAMINATION format.docx
MENTAL STATUS EXAMINATION format.docxPoojaSen20
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13Steve Thomason
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxpboyjonauth
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxGaneshChakor2
 
Class 11 Legal Studies Ch-1 Concept of State .pdf
Class 11 Legal Studies Ch-1 Concept of State .pdfClass 11 Legal Studies Ch-1 Concept of State .pdf
Class 11 Legal Studies Ch-1 Concept of State .pdfakmcokerachita
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxOH TEIK BIN
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesFatimaKhan178732
 
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptxContemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptxRoyAbrique
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 

Recently uploaded (20)

The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdfEnzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
 
Science 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its CharacteristicsScience 7 - LAND and SEA BREEZE and its Characteristics
Science 7 - LAND and SEA BREEZE and its Characteristics
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
 
KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...
KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...
KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...
 
How to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxHow to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptx
 
Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝
 
_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting Data_Math 4-Q4 Week 5.pptx Steps in Collecting Data
_Math 4-Q4 Week 5.pptx Steps in Collecting Data
 
mini mental status format.docx
mini    mental       status     format.docxmini    mental       status     format.docx
mini mental status format.docx
 
MENTAL STATUS EXAMINATION format.docx
MENTAL     STATUS EXAMINATION format.docxMENTAL     STATUS EXAMINATION format.docx
MENTAL STATUS EXAMINATION format.docx
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptx
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptx
 
Class 11 Legal Studies Ch-1 Concept of State .pdf
Class 11 Legal Studies Ch-1 Concept of State .pdfClass 11 Legal Studies Ch-1 Concept of State .pdf
Class 11 Legal Studies Ch-1 Concept of State .pdf
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptx
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and Actinides
 
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdfTataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
 
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
 
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptxContemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 

10. Man. Pemeliharaan Sarana & Prasarana Resort - Job Desc, SOP, & Job Specification

  • 1. MANAJEMEN PEMELIHARAAN SARANA DAN PRASARANA Job Desc, SOP & Job Specification Dalam Konteks MPSPR Cont’d Irwan Haribudiman, S.Par., M.Sc. Prodi Manajemen Resort & Leisure Universitas Pendidikan Indonesia
  • 2. Yesterday Already Explained A Little bit about Job Desc, SOP, & Job Spec/Qualification Any Questions?
  • 3.
  • 5.
  • 7. I make this simpler, because this is not about human resources
  • 8. job description standard operating procedure job specification/qualification
  • 9. JOB DESCRIPTION • A job description is a list that a person might use for general tasks, or functions, and responsibilities of a position (jobholder/incumbent). For Example: 1. Mengkoordinir bidang kerja seluruh staf housekeeping. 2. Membuat perencanaan dalam bidang yang menyangkut housekeeping, yaitu: General cleaning, Decoration, dan Perubahan atau penggantian susunan ruang dan lain-lain. 3. Mengadakan evaluasi hasil kerja 4. mencari metode-metode baru mengenai sistem kerja maupun alat- alat yang lebih efisien untuk mendapatkan hasil kerja yang maksimal. Housekeeping Manager
  • 10. TO MAKE JOB DESCRIPTION HARUS ADA KEJELASAN HAK & TANGGUNG JAWAB DARI MASING- MASING JABATAN MAKSUD & TUJUAN Visi, misi, sasaran, program
  • 13. STANDARD OPERATING PROCEDURE Standard operating procedures (SOP) are a detailed explanation of how a policy is to be implemented. The details in an SOP standardize the process and provide step-by-step how- to instructions that enable anyone within your operation to perform the task in a consistent manner.
  • 14. OPERATIN G PROCEDU RE  Serve as frameworkfororganizational policy–provide direction and structure  Written documentation of best practice  Tells what, how, when, why, and who  Provide foundation for: - Job descriptions, - Employee training - Corrective action and discipline, and - Performance review OF
  • 15. OF HAND WASHINGSOP Policy: All food production and service personnel will follow proper handwashing practices to ensure the safety of food served to customers.
  • 16. OF HAND WASHINGSOP Procedure: All employees in the restaurant should wash hands: 1.Wash hands (including under the fingernails) and forearms vigorously and thoroughly with soap and warm water (water temperature should be at least 100ºF-37,8 C) for a period of 20 seconds. 2.Wash hands using soap from a soap dispenser. at least 10 seconds. 3.Use a sanitary nail brush to remove dirt from under fingernails. 4.Wash between fingers thoroughly. 5.Use only hand sinks designated for that purpose. Do not wash hands in sinks in the production area. 6.Dry hands with single use towels or a mechanical hot dryer. 7.Turn offfaucets using a paper towel in order to prevent recontamination of clean hands if foot pedals are not available
  • 17. OF HAND WASHINGSOP The restaurant manager will: 1. Monitor all employees to ensure that they are following proper procedures. 2. Ensure adequate supplies are available for proper handwashing. 3. Follow up as necessary
  • 20. JOB QUALIFICATION/SPECIFICATION Job Specification is a statement about the abilities, skills, knowledge and attitudes required in order to work effectively and efficiently. (It’s also depend on the job requirement)
  • 21.
  • 22. `