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Business Etiquette 101 Jeff Zaret National Processing Solutions [email_address] 937-260-2990
Principles understanding all etiquette: the Golden and  Platinum  rules ,[object Object],[object Object]
Perception Equals Reality ,[object Object],[object Object],[object Object]
Initial and Sustained Perception ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Presence: ,[object Object],[object Object],[object Object]
Presence ,[object Object],[object Object]
Appearance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Handshaking Exercise  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Dress   ,[object Object],[object Object],[object Object],[object Object]
Presence ,[object Object],[object Object],[object Object],[object Object],[object Object]
Grooming ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mental Rehearsal ,[object Object],[object Object]
Make your first words count ,[object Object],[object Object],[object Object]
Interaction: Listening Skills ,[object Object],[object Object],[object Object]
Interaction: Listening skills ,[object Object],[object Object],[object Object]
Introducing Yourself ,[object Object]
Introducing yourself to a secretary ,[object Object]
Introductions ,[object Object],[object Object],[object Object],[object Object]
Introduce lower ranking person to higher ranking person. Include useful information ,[object Object]
Interactive Moment ,[object Object]
Speak with Authority ,[object Object],[object Object]
Remembering Names ,[object Object],[object Object],[object Object]
Business Communication ,[object Object],[object Object],[object Object],[object Object]
Telephone Etiquette ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
General Do’s ,[object Object],[object Object],[object Object]
Conference Calls  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Voice Mail ,[object Object],[object Object],[object Object]
Your voice mail recording ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Pagers, Cellular Phones and Portable devices ,[object Object]
Notes of Appreciation ,[object Object],[object Object],[object Object]
Ice Breakers ,[object Object],[object Object]
Meeting Etiquette ,[object Object],[object Object],[object Object],[object Object]
Etiquette at Business Meetings: Before the Meeting ,[object Object],[object Object],[object Object]
Etiquette at Business Meetings: Starting the Meeting ,[object Object],[object Object]
Etiquette at Business Meetings: During the Meeting ,[object Object],[object Object]
Etiquette at Business Meetings: Ending the Meeting ,[object Object],[object Object]
Understanding Office Protocol ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Test Your Business Etiquette ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
For Questions Please Contact: Jeff Zaret National Processing Solutions www.gonps.com [email_address] 937-260-2990

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Business Etiquette 101

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  • 42. For Questions Please Contact: Jeff Zaret National Processing Solutions www.gonps.com [email_address] 937-260-2990

Editor's Notes

  1. Listening is something we do often without thinking
  2. 19
  3. 22