Social etiquettes
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This document discusses various social etiquettes for different situations. It begins by defining etiquette and distinguishing it from manners. It then explains the importance of etiquettes in daily life. The document outlines dos and don'ts as well as specific etiquettes for dining, the office, power dressing, workspace, cubicles, telephone use, and voicemail. Examples of etiquette include speaking softly near others, thanking waiters politely, dressing appropriately for the office, respecting others' workspaces, playing music quietly, answering calls promptly, and keeping voicemail messages short and simple. The document provides guidelines for polite and respectful behavior in social and professional settings.
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Social etiquettes
The document discusses etiquette and manners, providing guidelines for social behavior, communication styles, table etiquette including how to prepare for and conduct oneself during meals, as well as effective communication practices. Proper etiquette and manners are important for feeling comfortable interacting with others and showing respect. Following etiquette guidelines can help one appear more confident and relaxed in social situations.
Social Etiquettes
The document discusses various social and professional etiquettes including proper conduct in social situations, the office, meetings, dining, cubicles, using the telephone and voicemail. Some key points covered include being punctual, dressing appropriately for the office or situation, respecting others' workspaces, speaking clearly on the phone, updating voicemail greetings and returning messages promptly. Maintaining good etiquette and courtesy is important for positive interactions and impressions in social and work environments.
Social Etiquette
This document provides information on proper social etiquette. It defines etiquette as a collection of rules that help people understand appropriate behavior in different social situations. The purpose of etiquette is to ensure people feel respected and comfortable. Good etiquette and social skills are important as they allow people to feel confident in social situations and navigate new circumstances effectively. The document then gives examples of situations where proper etiquette is beneficial and provides guidance on etiquette related to dining, introductions, handshakes, and other social interactions.
Professional & Social etiquettes
The document discusses social etiquette and diversity. It provides tips for proper greetings including introductions and handshakes. It emphasizes the importance of remembering names. It also discusses showing respect for different cultures, such as appropriate gestures and customs in Asian, European, African, Middle Eastern, South American, and other cultures. The document stresses being sensitive to differences in gender, sexual orientation, physical abilities, and promoting inclusion and avoiding stereotypes or generalizations. Finally, it offers guidelines for polite dining etiquette.
Workplace and Business Etiquette
The document provides information on workplace and business etiquette. It discusses appropriate dress code, manners like saying please and thank you, keeping your desk tidy, and avoiding gossip at work. For business etiquette, it emphasizes greeting people, paying attention, being aware of nonverbal cues, and putting your phone away. It also discusses proper greetings, introductions, thank you notes, telephone etiquette, and voicemail. Finally, it outlines the importance of workplace and business etiquette for building strong relationships, promoting a positive atmosphere, reflecting confidence, and preventing misunderstandings.
Etiquette and manners of behavior
This document discusses different types of etiquette including travel, business, social, eating, meeting, and telephone etiquette. It provides tips and guidelines for proper etiquette in these situations. Some key points covered include waiting for the host to start eating first when dining as a guest, placing knives and forks diagonally on the plate to signal you're finished, being punctual and keeping to the agenda for business meetings, giving up your seat if transportation is full, and generally being polite and respectful in social interactions. The document emphasizes that following etiquette rules can help you appear more confident and make a good impression.
Etiquette & behavior
The document discusses various types of etiquette including social, corporate, family, office, telephone, business meeting, driving, interview and general etiquette. It provides guidelines on proper manners and behavior in different scenarios such as arriving on time, being respectful, using good posture, sending thank you notes, avoiding distractions while driving, and more. The overall message is on cultivating proper etiquette, manners and respectful behavior in all aspects of life.
Etiquette & manners
Etiquette and manners began as signs posted in the gardens of Versailles to keep nobility from trampling the grass. The term "etiquette" evolved from these signs. Later, etiquette included rules for behavior at court functions. Etiquette involves respecting customs, observing appropriate manners in groups, and maintaining good grooming. Maintaining good etiquette and manners creates a favorable impression, builds confidence, and is essential for professional success. Proper etiquette should be practiced in situations like dining, telephone conversations, email communication, and use of cell phones.
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Social etiquettes
The document discusses etiquette and manners, providing guidelines for social behavior, communication styles, table etiquette including how to prepare for and conduct oneself during meals, as well as effective communication practices. Proper etiquette and manners are important for feeling comfortable interacting with others and showing respect. Following etiquette guidelines can help one appear more confident and relaxed in social situations.
Social Etiquettes
The document discusses various social and professional etiquettes including proper conduct in social situations, the office, meetings, dining, cubicles, using the telephone and voicemail. Some key points covered include being punctual, dressing appropriately for the office or situation, respecting others' workspaces, speaking clearly on the phone, updating voicemail greetings and returning messages promptly. Maintaining good etiquette and courtesy is important for positive interactions and impressions in social and work environments.
Social Etiquette
This document provides information on proper social etiquette. It defines etiquette as a collection of rules that help people understand appropriate behavior in different social situations. The purpose of etiquette is to ensure people feel respected and comfortable. Good etiquette and social skills are important as they allow people to feel confident in social situations and navigate new circumstances effectively. The document then gives examples of situations where proper etiquette is beneficial and provides guidance on etiquette related to dining, introductions, handshakes, and other social interactions.
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Workplace and Business Etiquette
The document provides information on workplace and business etiquette. It discusses appropriate dress code, manners like saying please and thank you, keeping your desk tidy, and avoiding gossip at work. For business etiquette, it emphasizes greeting people, paying attention, being aware of nonverbal cues, and putting your phone away. It also discusses proper greetings, introductions, thank you notes, telephone etiquette, and voicemail. Finally, it outlines the importance of workplace and business etiquette for building strong relationships, promoting a positive atmosphere, reflecting confidence, and preventing misunderstandings.
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This document discusses different types of etiquette including travel, business, social, eating, meeting, and telephone etiquette. It provides tips and guidelines for proper etiquette in these situations. Some key points covered include waiting for the host to start eating first when dining as a guest, placing knives and forks diagonally on the plate to signal you're finished, being punctual and keeping to the agenda for business meetings, giving up your seat if transportation is full, and generally being polite and respectful in social interactions. The document emphasizes that following etiquette rules can help you appear more confident and make a good impression.
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The document discusses various types of etiquette including social, corporate, family, office, telephone, business meeting, driving, interview and general etiquette. It provides guidelines on proper manners and behavior in different scenarios such as arriving on time, being respectful, using good posture, sending thank you notes, avoiding distractions while driving, and more. The overall message is on cultivating proper etiquette, manners and respectful behavior in all aspects of life.
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Etiquette and manners began as signs posted in the gardens of Versailles to keep nobility from trampling the grass. The term "etiquette" evolved from these signs. Later, etiquette included rules for behavior at court functions. Etiquette involves respecting customs, observing appropriate manners in groups, and maintaining good grooming. Maintaining good etiquette and manners creates a favorable impression, builds confidence, and is essential for professional success. Proper etiquette should be practiced in situations like dining, telephone conversations, email communication, and use of cell phones.
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This document provides an overview of etiquette basics. It defines etiquette as a system of conventional rules that regulates social behavior and notes that etiquette condenses knowledge of the rules of living in society. The document outlines general principles of polite behavior, guidelines for introductions and partings, dinner manners like elbows off the table and chewing with your mouth closed, proper table behavior, and different styles of cutting food.
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This document discusses various types of manners including table manners, corporate manners, wedding manners, meeting manners, social manners, and telephone manners. It provides guidelines for behaving politely in these different situations such as eating slowly with your mouth closed at the table, turning phones off during meetings, keeping ceremonies short and simple for weddings, and treating phone calls professionally. The overall message is that manners are the proper ways to behave in various social and professional contexts.
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Here are few rules that you need to follow at all times while you are at your workplace. These are certain codes / rules you should abide by.
Telephone etiquettes
1) Telephone etiquette is important when answering, placing, or handling business calls. It involves speaking clearly, being an active listener, treating callers with respect, and using good manners.
2) When answering calls, respond promptly, identify yourself, greet the caller enthusiastically and ask how you can help. Take messages accurately if the desired person isn't available.
3) Use courtesy, give callers your full attention without distractions, say please/thank you, apologize when needed, and follow up as agreed before ending the call politely.
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Etiquette refers to codes of behavior and social graces. This document discusses the importance of business etiquette in fostering professionalism, clear communication, and positive first impressions. Proper etiquette enhances status at work and makes interactions more comfortable. Some key aspects of business etiquette covered include email etiquette, telephone etiquette, meeting etiquette, dining etiquette, office etiquette, and business card etiquette. Following basic etiquette rules can help one conduct themselves appropriately in social and professional situations.
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Etiquette refers to guidelines which control the way a responsible individual should behave in the society.
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The document discusses professional etiquette and manners in the workplace. It defines etiquette as codes of polite and respectful behavior. It emphasizes treating all people with kindness, respect, and integrity. This includes maintaining privacy, avoiding gossip or politics, being considerate with language and equipment use, and preventing harassment, discrimination, or intimidation. Good etiquette promotes positivity, productivity and success in professional settings.
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This document defines workplace etiquette and manners. It discusses that etiquette establishes rules for socially acceptable behavior and is derived from French meaning "ticket" to getting things you want. Good etiquette distinguishes humans from animals. Maintaining etiquette avoids negative confrontation, politics, tensions and conflicts while promoting effective communication, organization, employee satisfaction, productivity and a stress-free workplace. Basic etiquette includes exhibiting a positive attitude, using good eye contact, appropriate introductions with titles, rising during introductions, listening skills, respecting others, monitoring conversation volume, maintaining privacy, avoiding interruptions and gossip. Making a positive impression involves arriving on time, exercising maturity, respecting others' expertise, proper posture, using manners like "please
Etiquette
Etiquette is a sum total of your behaviour that demonstrates politeness, consideration, thoughtfulness, good manners and behaviour.
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Office etiquette
Office etiquette guidelines include:
- Respecting core values of care, respect, integrity, transparency and professionalism.
- Maintaining a professional attitude at work and avoiding loitering or spending excessive time socializing.
- Being polite, cordial and respectful to all coworkers, even if they shout at you, and avoiding taking issues personally or escalating conflicts.
Corporate behaviour and etiquette
This document discusses proper attitude and etiquette in corporate and professional settings. It begins by using a story from Kung Fu to illustrate the importance of having an open mindset when learning. Several key points about attitude are then made, including the benefits of being positive, focusing on learning skills from the bottom up, and emptying one's cup of preconceived notions. The document then defines etiquette and explains its importance for social interactions and leaving a good impression. Specific guidelines or "dos and don'ts" are provided around corporate etiquette when interacting with coworkers, including maintaining professionalism, respecting others, and adhering to workplace policies. The overall message is that attitude and etiquette are crucial for success in corporate
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The document discusses various types of etiquette including eating etiquette, telephone etiquette, corporate etiquette, meeting etiquette, business etiquette, and social etiquette. It provides guidelines for proper behavior in these contexts, such as chewing with your mouth closed, identifying yourself when answering the phone, being respectful of coworkers, arriving on time for meetings, treating customers honestly, and more. The document emphasizes that etiquette is important for distinguishing humans from animals and allows individuals to earn respect and appreciation in society.
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Workplace etiquette refers to socially acceptable behaviors and conventions for interacting professionally with coworkers. Maintaining proper etiquette creates a respectful and productive work environment. Key aspects of workplace etiquette include being punctual, dressing appropriately, avoiding gossip, asking before borrowing items, using polite phrases, not interrupting others, keeping a reasonable volume level, and being sensitive to coworkers' privacy. Following basic etiquette helps ensure respect among coworkers and positive daily interactions.
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This document provides guidelines for workplace and meeting etiquettes. It discusses appropriate dress codes, hygiene, appearance, gestures, proximity with colleagues, ethics, behaviors, manners, language and meeting etiquettes. The key points covered are maintaining proper dress code, hygiene and appearance according to the workplace. Using appropriate language and behaviors when interacting with colleagues and customers. Following etiquettes like punctuality, greetings, active participation, good listening skills and showing respect for others during meetings. The aim is to conduct oneself professionally at the workplace and meetings through adhering to these etiquette guidelines.
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Etiquette in simpler words is defined as good behaviour which distinguishes human beings from animals.
Human Being is a social animal and it is really important for him to behave in an appropriate way. Etiquette refers to behaving in a socially responsible way.
Etiquette refers to guidelines which control the way a responsible individual should behave in the society.
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The document discusses the importance of etiquette in social and workplace settings. It defines etiquette as good behavior that distinguishes humans from animals and involves behaving in a socially responsible way. Following etiquette in the workplace helps to avoid conflicts, increase productivity, and make the workplace more comfortable. Examples of etiquette include social etiquette, business etiquette, and etiquette for meetings, eating, using the bathroom, and more. The document emphasizes that etiquette is important for success, making a good first impression, earning respect, and valuing relationships both for individuals and society.
LEC 21 Businessetiquettes.ppt
Professional etiquette is important for building leadership skills, career success, and maintaining good relationships. Etiquette refers to the codes of conduct and social norms that govern polite interactions. This document outlines various professional etiquettes including being respectful, avoiding gossip, maintaining good hygiene and appearance, proper introductions, showing appreciation, phone and email etiquette, table manners, meeting etiquette, and cultural differences in business etiquette across countries. Professional etiquette is essential for making a positive impression and getting taken seriously in one's career.
BUSINESS ETIQUETTES.ppt
The document provides guidelines on business etiquette. It discusses expectations for social behavior in business settings. Some key points covered include:
- Etiquette refers to codes of behavior that establish social expectations. In business, etiquette is marked by hierarchy rather than gender.
- Proper introductions, email communication, telephone etiquette, dining etiquette, office etiquette including in meetings and workspaces, dress code, and handshakes are important aspects of business etiquette.
- Following etiquette helps make a good first impression, facilitates cross-cultural communication, enables productivity and collaboration, and reflects professionalism and confidence. It prevents misunderstandings and builds strong relationships.
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This document provides an overview of etiquette basics. It defines etiquette as a system of conventional rules that regulates social behavior and notes that etiquette condenses knowledge of the rules of living in society. The document outlines general principles of polite behavior, guidelines for introductions and partings, dinner manners like elbows off the table and chewing with your mouth closed, proper table behavior, and different styles of cutting food.
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This document discusses various types of manners including table manners, corporate manners, wedding manners, meeting manners, social manners, and telephone manners. It provides guidelines for behaving politely in these different situations such as eating slowly with your mouth closed at the table, turning phones off during meetings, keeping ceremonies short and simple for weddings, and treating phone calls professionally. The overall message is that manners are the proper ways to behave in various social and professional contexts.
Office Etiquette: Basic rules of office conduct
Here are few rules that you need to follow at all times while you are at your workplace. These are certain codes / rules you should abide by.
Telephone etiquettes
1) Telephone etiquette is important when answering, placing, or handling business calls. It involves speaking clearly, being an active listener, treating callers with respect, and using good manners.
2) When answering calls, respond promptly, identify yourself, greet the caller enthusiastically and ask how you can help. Take messages accurately if the desired person isn't available.
3) Use courtesy, give callers your full attention without distractions, say please/thank you, apologize when needed, and follow up as agreed before ending the call politely.
Core Business etiquettes
Etiquette refers to codes of behavior and social graces. This document discusses the importance of business etiquette in fostering professionalism, clear communication, and positive first impressions. Proper etiquette enhances status at work and makes interactions more comfortable. Some key aspects of business etiquette covered include email etiquette, telephone etiquette, meeting etiquette, dining etiquette, office etiquette, and business card etiquette. Following basic etiquette rules can help one conduct themselves appropriately in social and professional situations.
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Etiquette refers to guidelines which control the way a responsible individual should behave in the society.
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This document discusses key topics in workplace etiquette including customer service, phone etiquette, email etiquette, business dress, and office space etiquette. It emphasizes treating internal and external customers with respect, listening to customer concerns, and knowing when to escalate difficult situations to a supervisor. Specific guidance is provided around answering phones professionally, returning calls promptly, writing clear email subject lines, and dressing appropriately for the office environment. Maintaining professional conduct through respecting others' personal space and introducing oneself are also covered.
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The document discusses professional etiquette and manners in the workplace. It defines etiquette as codes of polite and respectful behavior. It emphasizes treating all people with kindness, respect, and integrity. This includes maintaining privacy, avoiding gossip or politics, being considerate with language and equipment use, and preventing harassment, discrimination, or intimidation. Good etiquette promotes positivity, productivity and success in professional settings.
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This document provides an overview of etiquette and good manners. It discusses proper personal appearance and hygiene, introductions and greetings, dining etiquette including table settings and manners, and business etiquette such as handshakes. Dining etiquette covers proper table settings, styles of service, glassware, posture, cutting techniques, and dining rules and manners. The document also shares famous quotes on etiquette and manners and concludes by thanking the reader.
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This document defines workplace etiquette and manners. It discusses that etiquette establishes rules for socially acceptable behavior and is derived from French meaning "ticket" to getting things you want. Good etiquette distinguishes humans from animals. Maintaining etiquette avoids negative confrontation, politics, tensions and conflicts while promoting effective communication, organization, employee satisfaction, productivity and a stress-free workplace. Basic etiquette includes exhibiting a positive attitude, using good eye contact, appropriate introductions with titles, rising during introductions, listening skills, respecting others, monitoring conversation volume, maintaining privacy, avoiding interruptions and gossip. Making a positive impression involves arriving on time, exercising maturity, respecting others' expertise, proper posture, using manners like "please
Etiquette
Etiquette is a sum total of your behaviour that demonstrates politeness, consideration, thoughtfulness, good manners and behaviour.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/DistanceLearningSldShr
Join us on Facebook: http://www.facebook.com/welearnindia
Follow us on Twitter: https://twitter.com/WeLearnIndia
Read our latest blog at: http://welearnindia.wordpress.com
Subscribe to our Slideshare Channel: http://www.slideshare.net/welingkarDLP
Office etiquette
Office etiquette guidelines include:
- Respecting core values of care, respect, integrity, transparency and professionalism.
- Maintaining a professional attitude at work and avoiding loitering or spending excessive time socializing.
- Being polite, cordial and respectful to all coworkers, even if they shout at you, and avoiding taking issues personally or escalating conflicts.
Corporate behaviour and etiquette
This document discusses proper attitude and etiquette in corporate and professional settings. It begins by using a story from Kung Fu to illustrate the importance of having an open mindset when learning. Several key points about attitude are then made, including the benefits of being positive, focusing on learning skills from the bottom up, and emptying one's cup of preconceived notions. The document then defines etiquette and explains its importance for social interactions and leaving a good impression. Specific guidelines or "dos and don'ts" are provided around corporate etiquette when interacting with coworkers, including maintaining professionalism, respecting others, and adhering to workplace policies. The overall message is that attitude and etiquette are crucial for success in corporate
Office Etiquettes
Office etiquette involves behaving professionally towards colleagues and clients. This includes properly introducing oneself, making eye contact and smiling during handshakes, being polite and respectful in communications, dressing appropriately, and maintaining boundaries between personal and work life. Following etiquette rules helps create a positive work environment and strong professional relationships.
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The document discusses various types of etiquette including eating etiquette, telephone etiquette, corporate etiquette, meeting etiquette, business etiquette, and social etiquette. It provides guidelines for proper behavior in these contexts, such as chewing with your mouth closed, identifying yourself when answering the phone, being respectful of coworkers, arriving on time for meetings, treating customers honestly, and more. The document emphasizes that etiquette is important for distinguishing humans from animals and allows individuals to earn respect and appreciation in society.
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Workplace etiquette refers to socially acceptable behaviors and conventions for interacting professionally with coworkers. Maintaining proper etiquette creates a respectful and productive work environment. Key aspects of workplace etiquette include being punctual, dressing appropriately, avoiding gossip, asking before borrowing items, using polite phrases, not interrupting others, keeping a reasonable volume level, and being sensitive to coworkers' privacy. Following basic etiquette helps ensure respect among coworkers and positive daily interactions.
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This document provides guidelines for workplace and meeting etiquettes. It discusses appropriate dress codes, hygiene, appearance, gestures, proximity with colleagues, ethics, behaviors, manners, language and meeting etiquettes. The key points covered are maintaining proper dress code, hygiene and appearance according to the workplace. Using appropriate language and behaviors when interacting with colleagues and customers. Following etiquettes like punctuality, greetings, active participation, good listening skills and showing respect for others during meetings. The aim is to conduct oneself professionally at the workplace and meetings through adhering to these etiquette guidelines.
Etiquette by Vicky Mallick & Yogeshwar Rao
Etiquette in simpler words is defined as good behaviour which distinguishes human beings from animals.
Human Being is a social animal and it is really important for him to behave in an appropriate way. Etiquette refers to behaving in a socially responsible way.
Etiquette refers to guidelines which control the way a responsible individual should behave in the society.
Social and workplace etiquette
The document discusses the importance of etiquette in social and workplace settings. It defines etiquette as good behavior that distinguishes humans from animals and involves behaving in a socially responsible way. Following etiquette in the workplace helps to avoid conflicts, increase productivity, and make the workplace more comfortable. Examples of etiquette include social etiquette, business etiquette, and etiquette for meetings, eating, using the bathroom, and more. The document emphasizes that etiquette is important for success, making a good first impression, earning respect, and valuing relationships both for individuals and society.
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The document outlines the agenda and rules for an office etiquette learning session. The agenda includes recitation from the Quran, presentations on office etiquette and 5S, videos, activities and a Q&A session. Rules include listening respectfully without interrupting, following COVID protocols, and no phone calls. The document then covers definitions of etiquette, principles of etiquette like respect and consideration, and guidelines for general office etiquette, virtual meetings, telephone calls, emails, eating, and interactions between junior and senior colleagues.
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The document provides guidelines on business etiquette including proper dress, grooming, communication skills, meeting etiquette, personal boundaries, and etiquette for business meals, parties, and working remotely. Key points covered are the importance of appropriate attire, practicing good communication over phone and email, maintaining professionalism in meetings, respecting others' space, and balancing work and personal life.
a presentation in professional english
Good manners are behaviors that mark someone as civilized and vary between societies. They encompass everything from introductions to eating etiquette. Manners make social interactions easier and give life meaning. Etiquette refers to the customary rules of polite behavior, especially in a particular group. Following etiquette, such as being on time, avoiding offensive topics, and respecting others, improves manners. Culture also influences what are considered proper manners. Overall, good manners increase self-respect and success in life and work.
Etiquette For Todays Job Seeker Presented By Monica D Black Etiquette Co...
The document discusses etiquette and soft skills that are important for career success. It notes that 85% of success comes down to people skills rather than technical knowledge alone. Some key etiquette topics covered include telephone etiquette, email etiquette, dressing appropriately for interviews, maintaining eye contact, having a firm handshake, and showing appreciation through thank you notes. The "12 P's" are also presented as attributes to manage one's attitude during a career search.
Mis manners
This document provides an overview of a presentation on business etiquette. It begins by defining the difference between manners and etiquette, with etiquette referring to social codes of conduct. The presentation then discusses why business etiquette is important for building relationships and career success. Specific etiquette rules covered include communication skills, conflict resolution, showing appreciation, and cleanliness. The presentation concludes with a review of etiquette basics like maintaining a positive attitude, respecting others, and being on time.
Office code of conduct
This Presentation will give you detailed information about Office Etiquette which will help you to get better response from your boss and colleagues by your changed behavior .
Wish you Happy Learning :)
bussines attire and etiquettes
This document provides guidelines for professional dress and etiquette in the workplace. It discusses appropriate attire for men and women for different levels of formality from business professional to business casual. Examples of inappropriate clothing are also listed. The document also covers social etiquette rules including introductions, active listening, personal space, language, networking, meeting etiquette, responding to communications, cell phone use, dining etiquette, grooming, and more. The overall message is to dress and act professionally to make a good impression.
Grooming for success training module
t is crucial that the first impression makes a lasting impact. Professional image create positive impressions with your clients and prospects. Knowing how to manage personal presentation will help the young professionals to be confident. Your customers are not only convinced in what goes on in the transaction but would be quietly assessing you on your appearance, posture, social etiquette and graces.
The aim of this presentation is to equip young executives with the information and skill necessary to ensure that their personal and professional image does not detract from the productiveness of their commercial effort, or the image of their employer.
Similar to Social etiquettes (20)
Etiquette For Todays Job Seeker Presented By Monica D Black Etiquette Co...
Etiquette For Todays Job Seeker Presented By Monica D Black Etiquette Co...
Social etiquettes
- 1. SOCIAL ETIQUETTES Submitted by- Hardik bhandari Himanshu sanadhya Kalpit mehta Jaya patidar Meghna samar Prachi swarnakar SUBMITTED TO- PRO F. M E E R A M AT H U R
- 2. CONTENTS Definition Difference between etiquettes and manners Importance of etiquettes in daily life Do’s and Don’ts Dining etiquettes Office etiquettes Power Dressing Workspace etiquettes Cubical etiquettes Telephonic etiquettes Voicmail etiquettes
- 3. DEFINITION Etiquette simply means how to behave in various situations, it relates to a code of behavior among people within an organization group or society. Includes knowing respecting people’s customs and traditions, observing certain behavior, actions in a group & appropriate manners
- 4. DIFFERENCE BETWEEN ETIQUETTES AND MANNERS
- 5. IMPORTANCE OF ETIQUETTES IN DAILY LIFE Help you to earn respect Charm your personality Help to smoothen out relationships Increase your confidence Keep you happy and motivated Impart strength to digest failure.
- 7. DINING ETIQUETTES o Elbows never on the table o Speak softly to those nearest to you o Thank the waiter only once or twice o Tip well o Enquire from the host/ hostess about o dress code for the function invited o Men should assist ladies to be seated by pulling out the chair
- 8. OFFICE ETIQUETTES First impressions are important. Always act with honesty and dignity. Wear appropriate office attire. The essence of good manners and etiquette is to be respectful and courteous at all times and with everybody. Treat your co-workers, cleaners, maintenance people and others with respect and courtesy. Show respect for each others workspace. Knock before entering. Apologies if you are clearly in the wrong. If in doubt, apologize anyway.
- 9. POWER DRESSING The business professional look includes a conservative suit in a solid or pinstriped pattern Preferred colors are navy, dark brown, gray and black White and pastel-colored blouses are acceptable You should take great care in your tie selection process Solid colors and striped ties are stylish and still conservative.
- 10. WORKSPACE ETIQUETTES Be on time. Start and end meetings as scheduled. Schedule for as much less time you need. Get to the point. Turn off your phone during meetings. Erase marker boards, take down charts and clear up all papers etc. If you borrow items from other meeting spaces, returnthem promptly.
- 11. CUBICAL ETIQUETTES Respect others’privacy. Never open drawers or cabinets in other peoples’ stationswithout permission. Never use a computer without permission. Music should be played on headphones, not speakers. If you share a cubicle, it is important to clean up after yourself each time you leave. Respect other coworkers’ concentration.
- 12. TELEPHONIC ETIQUETTES You need to be familiar with the techniques for placing and receiving calls. Use voice mail effectively. Answer promptly before third ring if possible. Discontinue all activities Other conversations Eating Chewing gum Typing Speak clearly and use pleasant tone
- 13. VOICEMAIL ETIQUETTES Update greeting regularly. Let callers know when you will return their call. Keep It Short & Simple Keep recording to a maximum of about 15 seconds. Take your time while recording, and sound sincere. Check messages daily. Return messages within 24hours
- 14. REFERENCES Slide share-Social etiquettes Google- pictures related to etiquettes