1. The Family and Medical Leave Act permits employees in firms of 10

1. The Family and Medical Leave Act permits employees in
firms of 100 or more employees to take up to 12 weeks of paid
leave for family or medical reasons.
True
False
Question 2. . An agency shop is a union security arrangement
whereby employees must pay union dues to the certified
bargaining unit even if they choose not to join the union.
True
False
Question 3. A defined benefit plan is a retirement program that
pays retiring employees a fixed retirement income based on
average earnings over a period of time.
True
False
Question 4. Three of the most typical dichotomies of rewards
are: intrinsic versus extrinsic rewards, financial versus non
financial rewards, and performance-based versus membership-
based rewards.

True
False
Question 5. The Fair Labor Standards Act established laws
outlining minimum wage, overtime pay, and maximum hour
requirement for most U.S. workers.
True
False
Question 6. The Privacy Act of 1974 requires federal
government agencies to make available information in an
individual’s personnel file.
True
False
Question 7.. Any organizational guarantee or promise about job
security may constitute an implied employment contract.
True
False
Question 8. In the United States, employees average 10 paid

holidays per year.
True
False
Question 9.Most organizations conduct their own compensation
surveys rather than relying on outside information.
True
False
Question 10. The beginning of equal employment opportunity is
usually attributed to the passage of the 1964 Civil Rights Act.
True
False
Question 11.The Fair Credit Reporting Act of 1971 requires an
employer to notify job candidates of its intent to check into
their credit.
True
False

Question 12. The cost of employee benefits to organizations has
remained stable over the last thirty years.
True
False
Question 13. Companies employing 50 or more employees are
required to give employees 30 days notice when closing down a
plant or laying off large numbers of workers.
True
False
Question 14. The National Labor Relations Act is commonly
referred to as the Taft-Hartley Act.
True
False
Question 15. Transportation is the least unionized private sector
of the U.S. workforce.
True
False

Question 16. Job evaluation is the process whereby an
organization systematically establishes its compensation
program.
True
False
Question 17. Intrinsic rewards are rewards one gets from the
employer, usually money, a promotion, or benefits.
True
False
Question 18. An activity whereby a company keeps informed of
its employees’ activities is called employee assessment.
True
False
Question 19.Social Security is an example of a voluntary
benefit.
True
False

Question 20. Grievance procedures are usually designed to have
disputes resolved at the lowest level possible in an
organization.
True
False
Question 21. Which of the following is a legal BFOQ?
Airline flight attendants must be female.
Airline pilots must be male.
Airline baggage handlers must have a college degree.
Education level may be used as a selection factor when hiring
college professors.
Washroom attendants must be the same gender as the washroom
designation.
Question 22. Which of the following is not true regarding
workforce diversity in the United States?
Differences are increasingly recognized and celebrated in
organizations.
Minority and female applicants have become the fastest-
growing segments of the workforce over the last 30 years.

Firms increasingly establish policies that consider various work
styles.
As globalization becomes more pronounced, so does the
importance of managing workforce diversity for U.S.
organizations.
Accommodating the needs of minority and female employees is
less and less a
major responsibility for managers.
Question 23. 23. Research studies suggest that (Points : 2)
honesty tests are not reliable.
honesty tests are very expensive to administer.
a small number of companies in the United States are using
honesty tests to screen applicants.
honesty tests can be effective devices to screen applicants.
honesty tests are not valid.
Question 24. 24. What is roughly the proportion of all U.S.
organizations using some form of drug testing? (Points : 2)
10%

15%
One-fourth
Half
Two-thirds
Question 25. 25. Larry, confined to a wheelchair since his
accident, has been denied a job as a data clerk because the
workstations are too small to accommodate his wheelchair. Can
he sue under the ADA? (Points : 2)
Yes. This is a clear instance of adverse impact.
No. Data clerks are expected to work in tight quarters.
Yes. This is a clear violation of reasonable accommodation.
No. The correct law in this case is the EEOC.
Yes. Title VIII specifically addresses Larry’s situation.
Question 26. 26. A large university has 40 campuses around the
state. Each site has courses taught, but the HRM functions of
hiring, recruiting, and benefits are all done from a single
campus location. This situation is an example of ___. (Points :
2)
shared services
outsourcing

offshoring
telecommuting
technology shift
Question 27. 27. B.W. works for a tech manufacturer. He
attends monthly meetings with managers and co-workers to
evaluate labor-saving ideas. Last year, the group came up with a
scrap salvage procedure that saved the company a million
dollars. Each employee received $1000. What kind of
compensation system is used? (Points : 2)
Scanlon Plan
Empowerment
Merit pay
Piecework
Time-saving bonus
Question 28. 28. Which of the following piece of legislation
provides for continued employee benefits up to three years after
an employee leaves a job? (Points : 2)
COBRA
HMO

HIPPA
ERISA
PPO
Question 29. 29. Which of the following is not a legally
required benefit? (Points : 2)
Health insurance
Social Security
Unemployment compensation
Workers’ compensation
Unpaid family and medical leave
Question 30. 30. David conducts new employee orientation for a
large organization. His work is within which basic HRM
function? (Points : 2)
Management
Motivation
Career planning
HRIS
Training and development

Question 31. 31. Sonia is a compensation analyst for a large
government agency. She reviews grades that have been
established by skills, knowledge, and abilities. What job
evaluation method is Sonia using? (Points : 2)
Classification
Ordering
Point method
Ranking
BARS
Question 32. 32. Karl, a router, tried to organize a union in his
nonunion western clothing shop. A year and a half ago a vote
rejected unionization. Now he has secured authorization cards
signed by 100 of the 1000 workers. What else does he need to
do before having another union election? (Points : 2)
Nothing. He’s good to go.
Get signatures on the validation certification form as union
security before the election.
Wait. NLRB will hold an election only every 3 years.
Get more signatures.
The signatures are the election process. He only needs to

register with the appropriate union.
Question 33. 33. Which of the following is not a law affecting
employee rights? (Points : 2)
The Privacy Act
The Drug-Free Workplace Act
The Fair Credit Reporting Act
The Fairness in Employment Act
The Polygraph Protection Act
Question 34. 34. Which Supreme Court case made invalid any
test or diploma requirements that disqualified African
Americans at a substantially higher rate than whites if the
differentiation could not be proved job related? (Points : 2)
Griggs v. Duke Power.
Washington v. Davis.
Wyant v. Jackson Board of Education.
U.S. v. Paradise.
Wards Cove Packing Company v. Antonio.

Question 35. 35. Dwayne worked for a 500-employee
manufacturer in the rust belt. The company closed his plant with
no advance notice to employees as it failed and applied for
bankruptcy. He showed up for work one Monday and saw a sign
on the fence announcing the plant closing and the bankruptcy.
What protection is Dwayne given under W.A.R.N.? (Points : 2)
No protection. W.A.R.N. doesn’t apply in the case of
bankruptcy.
Dwayne will receive an amount of money equal to 60 days’ pay
and benefits.
No protection. The company was too small.
Dwayne will receive a job and relocation expenses to another
plant site.
No protection. W.A.R.N. only applies to partial layoffs.
Question 36. 36. Which of the following is not a type of defined
contribution plan? (Points : 2)
Roth IRAs
Money purchase pension plan.
A summary plan description
401(k)s
Individual retirement accounts

Question 37. 37. Work process engineering is: (Points : 2)
another name for downsizing.
another name for rightsizing.
a continuous improvement method that radically increases an
organization's productivity.
an organizational commitment to incrementally improving the
quality of products and services.
a radical change in an organization.
Question 38. 38. Discipline should be immediate, provide ample
warning, be consistent, and be impersonal. This statement
describes which disciplinary rule? (Points : 2)
Hot stove rule
Progressive discipline
Employee assistance
Severity of infraction
Ergonomics
Question 39. 39. The Wagner Act established which of the
following? (Points : 2)

Railroad inspections
Wage and hour law
Employee complaint procedures
The National Labor Relations Board
Federal labor unions
Question 40. 40. A situation in which an employee notifies
authorities of wrongdoing in an organization is called
__________________________. (Points : 2)
Progressive discipline.
Honesty assessment.
Workplace security review
Employee monitoring.
Whistle-blowing
Question 41. 41. Which of these quality experts began
continuous improvement in Japanese industries? (Points : 2)
Lee Iacocca
W. Edwards Deming
Barry Bonds

Andrew Carnegie
Jason Eliot
Question 42. 42. Two U.S. government agencies are primarily
responsible for enforcing equal employment opportunity laws.
They are: (Points : 2)
The U.S. Office of Employment Effectiveness and the Bureau of
National Legal Enforcement.
The Equal Employment Opportunity Commission and the Office
of Federal Contract Compliance Programs.
The Bureau of National Legal Enforcement and the National
Employment Bureau d) The Office of Federal Contract
Compliance Programs and the National Employment Bureau.
e) The Equal Employment Opportunity Commission and the
National Employment Bureau.
Question 43. 43. Your neighbor, Dwayne, hasn’t worked in the
past five years. He fell from a truck at work and hurt his back
and leg. He draws 60% of his salary. Under what benefit plan is
Dwayne covered? (Points : 2)
Wellness
Keough
Jordan

Short-term disability
Long-term disability
Question 44. 44. How many times are substance abusers more
likely to miss work than employees who are not substance
abusers? (Points : 2)
Twice
5 times
10 times
20 times
30 times
Question 45. 45. Which of the following is not stated as an
unfair union labor practice for unions under the Taft-Hartley
Act? (Points : 2)
Restrain or coerce employees in joining the union or coerce the
employer in selecting bargaining or grievance representatives
Discriminate against an employee to whom the union
membership has been denied or to cause an employer to
discriminate against an employee
Engage in strikes and boycotts for purposes deemed illegal by
the act

Collective Bargaining
Obtain compensation for services not performed or not to be
performed
Question 46. 46. Today, the percentage of women in the United
States that hold senior management positions are: (Points : 2)
50%
29%
23%
15%
Question 47. 47. HR professionals are confronted with all of the
challenges that accompany a recession except: (Points : 2)
Layoffs
Retraining employees
Change in benefits
Morale amongst employees
The ability to attract and hire better qualified people

Question 48. 48. HRM typically provides which of these types
of training to temporary employees? (Points : 2)
Retirement planning
Benefits options
Orientation
Career planning and management
Technology certification
Question 49. 49. The Fair Labor Standards Act covers which of
these categories? (Points : 2)
Prevailing wage
Child labor
Reasonable accommodation
Ranking
Glass ceiling
Question 50. 50. Which of the following is not classified as an
on-the-job behavior type of disciplinary problem? (Points : 2)
Gross insubordination
Wage garnishment

Sexually harassing another employee
Loafing
Horseplay
Question 51. 51. Ted, an HR executive, is attending a
conference. Topics include specific mentoring assignments for
potential executive candidates, job options that enhance
promotion potential for traditionally underrepresented
candidates, and the value of diversity at all levels of an
organization. What is the conference focus? (Points : 2)
Comparable worth
Glass ceiling
Adverse impact
Work equivalencies
Disparate impact
Question 52. 52. Which of the following sectors has the highest
union membership? (Points : 2)
Agriculture
Construction
Government

Wholesale Trade
Mining
Question 53. 53. Which of the following is not an external
influence that affects HRM? (Points : 2)
Labor unions
Laws and regulations
Job design
Dynamic environment
Technology
Question 54. 54. International compensation packages, referred
to as a balance sheet, contain all of the following categories
except (Points : 2)
Base pay.
Differentials.
Incentives.
Assistance programs.
Golden parachute.

Question 55. 55. A security company instituted a 5’10’’ height
requirement as a condition of employment for security guards.
Such a height requirement is likely to create: (Points : 2)
a disparate treatment.
an adverse impact.
a bona fide occupational impact.
a reverse discrimination effect.
a reverse treatment effect.
Question 56. 56. Which of the following best describes the
Landrum-Griffin Act? (Points : 2)
Act that was introduced to protect union members from possible
wrongdoing on the part of their unions.
Amended the Wagner Act by addressing employers’ concerns in
terms of specifying unfair union labor practices.
Law passed to eliminate any influence on unions by members of
organized crime.
Replaced the Executive Order 11491 as the basic law governing
labor relations for federal employees.
Gave employees the right to form and join unions and to engage
in collective bargaining.

Question 57. 57. Which of the following is not a reason why
employees join unions? (Points : 2)
Higher wages and benefits
Greater job security
Greater individual incentives
Influence over work rules
Compulsory membership
Question 58. 58. Which of the following is a non-exempt
employee under the FLSA? (Points : 2)
A lawyer in a large corporation
A general manager in a manufacturing company
A health aide in a hospital
A middle level executive in a bank
An accountant in a pharmaceutical company
Question 59. 59. Ethics refers to: (Points : 2)
a set of rules or principles that defines what is legal and what is

illegal.
a set of rules or principles that defines right and wrong conduct.
a situation in which decisions are made based on religious rules
or principles.
a situation in which individuals make decisions based primarily
on their best interest.
a situation in which individuals make decisions based primarily
on the best interest of the most economically disadvantaged
individuals.
Question 60. 60. Shameka is the new compensation manager of
a large manufacturing company. She is currently redesigning the
pay structure. She wants to be able to break down jobs based on
identifiable factors and the degree to which these criteria exist
on the different jobs in her company. What job evaluation
method should Shameka use? (Points : 2)
Classification method
Point method
Ordering method
Ranking method
Broad-banding method
Question 61. 61. Which of following early management theorist

was a forerunner of today's teamwork concept? (Points : 2)
Elton Mayo
Mary Parker Follet
Hugo Munsterberg
Frederick Taylor
W. Edwards Deming
Question 62. 62. Workplace romances could lead to all of the
following except: (Points : 2)
Breeches of ethics
Accusations of favoritism
High employee morale
Low productivity
Workplace violence
Question 63. 63. In Germany, employees have ________ paid
holidays. (Points : 2)
15
7

10
9
20
Question 64. 64. Which of the following is not a management
function? (Points : 2)
Planning
Organizing
Downsizing
Leading
Controlling
Question 65. 65. Company XYZ used a cognitive ability test to
select job applicants for software designer positions. There were
60 male candidates and 30 female candidates. It appeared that
40 men passed the cognitive ability test and 10 women passed
the test. Was there an adverse impact against female candidates
with this test? (Points : 2)
No, because the passing rate of the female candidates (1/3) is
more than 40% of the passing rate of the male candidates (2/3).
No, because a passing rate of 25% (1/3) for the female
candidates is reasonably close to that of the male candidates
(2/3).

No, because the cognitive ability test may not be valid.
Yes, because the passing rate of the female candidates (1/3) is
less than 80% of the passing rate of the male candidates (2/3).
No, because the lower passing rate for women is an example of
disparate treatment and not an example of adverse impact.
Question 66. 66. Sharifa, the new chief financial officer of a
Fortune 500 company, was likely located through the following
source? (Points : 2)
Websumes
Local newspaper
Public agency
headhunter firm
Monster.com
Question 67. 67. Although there is no standard format for job
descriptions, a common format for a job de3scription includes
all of the following except: (Points : 2)
Job salary
Job identification

Job specifications
Job duties or essential functions
Job Title
Question 68. 68. During a meeting Julandre, a top executive at
XYZ, Inc. made a presentation about the organizational
strengths that represent the firm’s unique skills and resources.
Julandre insisted that these organizational strengths should give
XYZ, Inc, a competitive edge in the future. What was Julandre
referring to in this meeting? (Points : 2)
The mission statement of the company.
The strategic statement of the company.
The strategic planning process of the company.
The core strategy of the company.
The core competency of the company.
Question 69. 69. Which of the following best describes burnout?
(Points : 2)
Expectations that are difficult to reconcile or achieve.
When an employee is not sure what work to do.
When an employee is expected to do more than time permits.

Chronic and long-term stress
A dynamic condition in which an individual confronts an
opportunity, constraint, or demand related to a desire and
perceives the outcome both uncertain and important.
Question 70. 70. Which of the following best describes role
conflicts? (Points : 2)
Expectations that are difficult to reconcile or achieve.
When an employee is not sure what work to do.
When an employee is expected to do more than time permits.
When employees use their organization's Internet access during
work hours to surf non-job related websites as to send or
receive and read personal emails.
A dynamic condition in which an individual confronts an
opportunity, constraint, or demand related to a desire and
perceives the outcome both uncertain and important.
Question 71. 71. Repetitive stress injuries account for nearly
_________ of annual workplace illnesses from headaches,
swollen feet, back pain, or nerve damage. (Points : 2)
10%

20%
40%
60%
70%
Question 72. 72. Which of the following is a psychological
symptom of stress? (Points : 2)
Increased anxiety
More relaxed state
Heightened attention to detail
Increased smoking
Higher blood pressure
Question 73. 73. Last month the OSHA inspector in a parakeet
food processing plant "red-flagged" a production area for an old
and faulty mixing machine. Yesterday the machine exploded,
blowing the contents all over the room. Fortunately, the incident
occurred during the shift change, and no one was injured. The
plant has had numerous record keeping violations in the past.
What OSHA penalty can this firm expect? (Points : 2)

The firm will be fined a maximum of $70,000 per day until the
situation is corrected.
No penalty since no one died.
The shift supervisor will be fired.
No penalty if the firm promises to keep accurate records from
now on.
Criminal charges will be filed against top management.
Question 74. 74. Which of the following states the minimum
acceptable qualifications that the incumbent must possess to
perform the job successfully? (Points : 2)
Job description
Job analysis
Job-morphing
Job specification
SWOT analysis
Question 75. 75. Which of the following is not an external
source of job candidates? (Points : 2)
Employment agencies
Unsolicited applications

Employee referrals
Blind-box ad
Professional organizations
Question 76. 76. Which of the following is the government
agency that researches and sets OSHA standards? (Points : 2)
ERISA
NOSHA
NIOSH
MSD
EEOC
Question 77. 77. A crack in the cooling tower of a nuclear
facility is emitting green steam. OSHA inspectors were called
for which level of priority? (Points : 2)
Random inspection
Targeted inspection
Employee complaint

Potential accident
Imminent danger
Question 78. 78. Jamie is the director of recruiting for a large
corporation. Which of the following is a warning signal that her
efforts are not effective? (Points : 2)
Recruiting costs have decreased 2% over the last 10 years.
65% of resumes were received through the Internet last year.
The applicant pool is increasingly diverse.
Fewer qualified applicants are applying for jobs.
Fewer unqualified applicants are applying for jobs.
Question 79. 79. Youan, a recruiter, is trying to identify the
different constraints that may impact his recruiting efforts.
Which of the following is not a major constraint on recruiting
efforts? (Points : 2)
Organization image
Job attractiveness
Marketing mix
Government influence

Internal organizational policies
Question 80. 80. Which of the following is not a step in a job
analysis process? (Points : 2)
Understand the purpose of the job analysis.
Understand the roles of jobs in the organization.
Benchmark positions.
Determine the pay level of jobs.
Determine how to collect job analysis information.
Question 81. 81. In OD, intergroup development is used to build
cohesion within work groups. (Points : 1)
True
False
Question 82. 82. Employee involvement is being phased out in
most organizations that are competitive in the 21st century.
(Points : 1)
True
False

Question 83. 83. Organizational development is the part of
HRM that addresses system wide change in the organization.
(Points : 1)
True
False
Question 84. 84. . Elton Mayo is often regarded as the father of
scientific management. (Points : 1)
True
False
Question 85. 85. Multinational corporations became common
place in the mid-1960s. (Points : 1)
True
False
Question 86. 86. Aligning HR policies and decisions with the
organizational strategy and mission is called organizational
human resources management. (Points : 1)
True

False
Question 87. 87. Employee training focuses on an employee’s
future personal growth. (Points : 1)
True
False
Question 88. 88. Workforce diversity refers to the varied
personal characteristics that make the workforce heterogeneous.
(Points : 1)
True
False
Question 89. 89. Large companies are increasingly finding more
cost-effective to share their HRM services among the divisions.
(Points : 1)
True
False
Question 90. 90. Part-time employees are those employees who
work fewer than 40 hours a week. (Points : 1)

1. The Family and Medical Leave Act permits employees in firms of 10

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1. The Family and Medical Leave Act permits employees in firms of 10