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Original Article
Safety Culture Assessment in Petrochemical Industry: A Comparative
Study of Two Algerian Plants
Q33 Assia Boughaba 1,*,q
, Hassane Chabane 2,q
, Roukia Ouddai 1,q
1
LRPI Industrial Prevention Research Laboratory, Institute of Health and Safety, University Hadj Lakhdar, Batna, AlgeriaQ1
2
Department of Mechanical Engineering, University Hadj Lakhdar, Batna, Algeria
a r t i c l e i n f o
Article history:
Received 26 November 2013
Received in revised form
11 March 2014
Accepted 25 March 2014
Keywords:
safety behavior
safety culture
safety management
safety performance
a b s t r a c t
Background: To elucidate the relationship between safety culture maturity and safety performance of a
particular company.
Methods: To identify the factors that contribute to a safety culture, a survey questionnaire was created
based mainly on the studies of Fernández-Muñiz et al [1]. TheQ3 survey was randomly distributed to 1000
employees of two oil companies and realized a rate of valid answer of 51%. Minitab 16 software was used
and diverse tests, including the descriptive statistical analysis, factor analysis, reliability analysis, mean
analysis, and correlation, were used for the analysis of data. Ten factors were extracted using the analysis
of factor to represent safety culture and safety performance.
Results: The results of this study showed that the managers’ commitment, training, incentives,
communication, and employee involvement are the priority domains on which it is necessary to stress
the effort of improvement, where they had all the descriptive average values lower than 3.0 at the level
of Company B. Furthermore, the results also showed that the safety culture influences the safety per-
formance of the company. Therefore, Company A with a good safety culture (the descriptive average
values more than 4.0), is more successful than Company B in terms of accident rates.
Conclusion: The comparison between the two petrochemical plants of the group Sonatrach confirms
these results in which Company A, the managers of which are English and Norwegian, distinguishes itself
by the maturity of their safety culture has significantly higher evaluations than Company BQ4 in terms of
safety management practices and safety performance.
Ó 2014, Occupational Safety and Health Research Institute. Published by Elsevier. All rights reserved.
1. Introduction
The term “safety culture” appears to have been first used after
the Chernobyl disaster in 1986. The investigation report by the
International Nuclear Safety Advisory Group (INSAG) of the Inter-
national Atomic Energy Agency (IAEA) pinpointed “poor safety
culture” as one of the contributing factors to this worst nuclear
power plant accident in history. Although the concept of safety
culture has been used more often in safety research, particularly in
high-risk industries such as e nuclear power, oil, gas, chemical,
construction, etc., not much research has examined the relation-
ship between safety culture and safety performance [2]. Recently,
many industries showed a growing interest in safety culture
concept as a means of potential accident reduction associated with
* Corresponding author. LRPI Industrial Prevention Research Laboratory, Institute of Health and Safety, University Hadj Lakhdar, 2, Avenue AC City Chikhi (05000) Batna,
Algeria.
E-mail address: boughaba_a@yahoo.fr (A. Boughaba).
This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0)
which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.
q
A.B. is a Doctor Candidate and Teaching Assistant at Batna University in Health and Safety Institute. Current research covers Health and Safety Management and Safety
Culture. H.C., D.B.A, is Professor of Management at Batna University in Algeria. Current teaching and research include Integrated Management System for Environment,
Health and Safety Management, Cost of Safety, Strategic Restructuring and Strategic Management of Change. He is currently university vice-président for planning and
development. R.O. is a Doctor Candidate and Teaching Assistant at Batna University in Health and Safety Institute. Current research covers Loss Control Management and
Safety Climate.
Contents lists available at ScienceDirect
Safety and Health at Work
journal homepage: www.e-shaw.org
2093-7911/$ e see front matter Ó 2014, Occupational Safety and Health Research Institute. Published by Elsevier. All rights reserved.
http://dx.doi.org/10.1016/j.shaw.2014.03.005
Safety and Health at Work xxx (2014) 1e6
Please cite this article in press as: Boughaba A, et al., Safety Culture Assessment in Petrochemical Industry: A Comparative Study of Two Algerian
Plants, Safety and Health at Work (2014), http://dx.doi.org/10.1016/j.shaw.2014.03.005
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unforeseen working situations and as in the ordinary tasks [3].
Safety culture is the main indicator of safety performance [4].
Several definitions have been attributed to the safety culture
concept [3,5e10]. Nevertheless, most of them are wide ranging and
implicit. The safety culture has been defined as the product of in-
teractions between people (psychological factors), jobs (behavioral
factors), and the organization (situational factors) [11]. It recognizes
explicitly that this tripartite interaction is also represented in the
definition given by Advisory Committee on the Safety of Nuclear
Installations [12].
Cooper [3] considers those attitudes, perceptions, and faiths of
individuals, their behavior, and the safety management systems as
well as the situational objective characteristics as the constituents
of the safety culture of the organization.
Fernández-Muñiz et al [1] consider the culture of safety as a
component of the organizational culture that refers to the in-
dividuals, to the work, and to the organizational characteristics that
can affect their health and safety. The purpose of a positive safety
culture is to create an atmosphere in which the employees know
the risks to which they are exposed in their workplace and the
means of protection.
The culture of safety is an important management tool in
checking the faiths, the attitudes, and behavior of the employees
regarding safety.
According to Lefranc et al [13], safety culture is based on three
main components: behavioral, organizational, and psychological.
There seems be a consensus suggesting that the organizational and
contextual factors are important in the safety culture definition.
The psychological component aims to analyze the attitudes and
perceptions of the individual and the group. The behavioral com-
ponent evaluates external factors (wearing PPEQ5 , following oper-
ating procedures, etc.) applicable to individuals in the field and
observable behavior. Finally, the organizational component corre-
sponds to an analysis of business operations through its policies,
procedures, and structures.
In summary, although a lot of different factors have been found to
underlie safety culture, the most commonly measured factors are
regarded as safety policies, safety rules and procedures, incentives,
training, communication, workers’ involvement, safety managers’
commitment, and employees’ safety behavior. Likewise, the depen-
dence relations among these dimensions constitute the hypotheses
of the study.
Even though traditional measures of safety performance rely
primarily on some form of accident or injury data, safety-related
behaviors such as safety compliance and safety participation can
also be considered as components of safety performance. Safety
compliance represents the behavior of the employees in ways that
increase their personal safety and health. Safety participation rep-
resents the behavior of employees in ways that increase the safety
and health of co-workers and that support an organization’s stated
goals and objectives [14].
In the current study, we conceptualized employee safety per-
formance as a bidimensional, facet-specific aspect of job perfor-
mance. In accordance with Griffin and Neal [15], we suggest that
employee safety performance can be operationalized as two types
of safety behaviors: safety compliance and safety participation. In
this study, safety compliance refers to behaviors focused on
meeting minimum safety standards at work, such as following
safety procedures and wearing required protective equipment.
Safety participation refers to behaviors that support workplace
safety, such as helping coworkers with safety-related issues or
voluntarily attending safety meetings. As such, safety compliance
and safety participation parallel two types of general work per-
formance: task performance and contextual performance, respec-
tively [16].
The Algerian petrochemical industry represented by the group
Sonatrach plays an important role in the current global economic
environment. Its safety performance is thus of great importance.
From 2004 to 2006, this sector was the field of several accidents of
which GL1kb
and Nezla 19c
classified Q6among the major accidents of
the world petroleum industry.
These accidents revealed grave weaknesses in the prevention
plans in place. Q7This incited business managers to introduce changes
in the management system HSE and a new policy HSE was orga-
nized in 2006. Q8
Recognizing the pivotal effect of safety culture on safety out-
comes such as injuries, fatalities, and other incidents, the purpose
of this research is to realize a comparative study of safety culture
assessment in two petrochemical plants of Sonatrach (which pre-
sent differences in terms of cross-cultural and accident rates), to
identify main indicators for safety culture, and analyze the possible
relations between them, and then to produce specific recommen-
dations for the direction of Sonatrach as the way of realizing a
sustainable improvement of successful HSE.
The two companies Q9in question are SH/DP/HRM and SH/BP/
STATOIL. SH/DP/HRM is the Company of Sonatrach DP Hassi R’ Mel,
is situated 525 km south of Algiers, the field spreads out over more
than 3500 km2
, and it is one of the biggest gas fields in the world
scale. SH/BP/STATOIL, is the In Amenas gas field located in the
eastern central region of Algeria, operated in partnership between
Algerian state oil company, Sonatrach, British Petroleum (BP), and
Statoil (a Norwegian firm).
SH/BP/STATOIL (Company A) is composed of Algerian-European
staff, whereas SH/DP/HRM (Company B) has a purely Algerian hu-
man component. Both companies are almost the same size, with a
staff of approximately 3000 employees.
2. Materials and methods
The final version of the safety culture survey comprised 41
items. Responses were recorded on a 5-point scale from (5) strongly
agree to (1) strongly disagree. Minitab 16 software Q10was used in this
study, along with various tests including descriptive statistical
analysis, correlations, factor analysis, and reliability analysis.
Based on an extensive literature review, it was hypothesized
that a positive safety culture perceived by employees (i.e., a high
score of management commitment, policies, rules and procedures,
incentives, training, communication, workers’ involvement, etc.)
would result in better safety performance (i.e., a high score of
employees’ perceptions about their safety compliance and safety
participation).
The survey was distributed to 1000 randomly selected em-
ployees of two national state oil companies in Algeria. A plain
language letter accompanied the survey, highlighting the aims of
the study and encouraging employees to express their true feelings.
In total, 508 responses were received and valid, representing a high
valid response rate of 51%. Of these responses, 300 (60%) had been
employed in Company A, and 208 (42%) had been employed in
Company B. The data collection was completed in approximately 12
months. The study period was from September 2011 to September
2012. Details about the two companies that were studied are pre-
sented in Table 1.
The only difference between the two companies is intercultural.
Company A (SH/BP/STATOIL) is a partnership between Sonatrach, a
Britanique oil company and a Norwegian oil company, whereas
Company B (SH/DP/HRM) is a subsidiary of Sonatrach. Q11
The production characteristics at the two companies were to
some extent comparable. Demographics are also comparable as
shown in Table 2. Most of the respondents are men; the mean age
and mean experience are also very close in both companies.
Saf Health Work 2014;-:1e62
Please cite this article in press as: Boughaba A, et al., Safety Culture Assessment in Petrochemical Industry: A Comparative Study of Two Algerian
Plants, Safety and Health at Work (2014), http://dx.doi.org/10.1016/j.shaw.2014.03.005
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3. Results
3.1. Factor analysis and reliability
Factor analysis was used to define the underlying structure of
the data set. A series of questions was asked about several aspects
that were thought to be related to the topic of interest. The variables
based on the strongest relationships or highest intercorrelations
were grouped together and then named. The 41 items were sub-
jected to a factor analysis with principal component extraction. The
initial factor solution was identified by the decision rule that ei-
genvalues should be greater than or equal to 1.
Furthermore, in any summation of factor scores, these loadings
may be used to weigh individual items. Each factor can be thought
of as a measurement scale for that particular feature. The analysis
was conducted on responses to these items to determine that factor
structure. With all 41 items in this survey, the obtained Cronbach a
was 0.95, indicating that it was good and appropriate to apply the
factor analytic technique to these data sets. According to the results
of the Bartlett test of sphericity and Kaiser-Meyer-Olkin (KMO)
tests, there were significant interitem correlations and a sufficient
sample size related to the number of items in the research ques-
tionnaire as shown in Table 3.
In safety culture dimension, 33 items assessed perceptions of
safety management practices. A subsequent analysis yielded an
eight-factor solution. The factors were named safety policies, safety
rules and procedures, incentives, training, communication, workers’
involvement, safety managers’ attitude, and behavior.
The reliability coefficient of the safety management practices
dimension was 0.941. Eight items assessed safety performance,
including factors of employees’ safety compliance and safety
participation. The reliability coefficient for these factors was 0.923.
Table 4 displays the factors, items, and each variable’s factor
loading and reliability alpha. The factor loading is derived from a
regression analysis and reflects the extent to which an item con-
tributes to its factor. If the loading is high, the item is more typical of
the overall meaning of the factor. It is useful to think of the loading
as a form of correlation between the single item and the aggregate
effect of all the items. All factors contained at least three items and
the internal consistency across items in each factor (alpha) was
high for all factors.
3.2. Factors scores
Performance scores for the two Algerian state oil companies, on
each of the 10 factors for safety culture, were determined by
calculating the mean of the participants’ responses to the items in
each scale. This study was particularly interested in the different
cultures between two companies. Therefore, an examination of
differences between different respondents was also made. Means
for each factor scale are shown in Table 5.
Five hundred and eight employees took part in this study, and
the results of the safety culture survey of two oil companies were
represented on a radar plot graph (Fig. 1). Each of the factors rep-
resented on the radar plot was scored on a standardized scale
(5-point scale).
Company B showed significantly lower evaluations than Company
A in terms of safety management practices and safety performance.
Responses on the factors of employees’ incentives, safety
training and compliance received a very high score (mean ¼ 4.2)
from 300 employees of Company A. Means of factors to these data
analysis show that respondents perceive safety incentives, safety
training, and safety compliance as the most important factors,
indicating that the means of motivations are actual and satisfactory,
that the plans and periods of trainings are also adequate and suf-
ficient, and furthermore, the respect for rules and procedures is
essential for their safety at work.
Responses on the factors of employees’ incentives, safety
training, and compliance received a very high score (mean ¼ 4.2)
from 300 employees of Company A. Means of factors to these data
analysis show that respondents perceive safety incentives, safety
training, and safety compliance as the most important factors,
indicating that the means of motivations are actual and satisfactory,
that the plans and periods of trainings are also adequate and suf-
ficient, and furthermore, the respect for rules and procedures is
essential for their safety at work.
The mean score ranged from 3.7 to 3.98 of the safety policy,
safety rules and procedures, communication, workers’ involve-
ment, attitude and behavior of managers, safety compliance, and
participation of employees in Company A are important, which
indicates that these factors are a key area in which the management
of the company has given a lot of importance. Q12
The most important result of the factors analyzed is the role of
receiving training in safety management Q13. It is found to predict
safety motivation and safety compliance. Management needs to
provide the highest level of priority to safety training to convince
employees of the need for safety performance.
The mean score (2.67) of the ten factors studied was below the
midpoint of 3 in Company B. Most employees in this company,
held a negative opinion in regard to safety management practices
and safety performance only; the factor of the safety policy, safety
rules, and procedures just exceeded 3. Q14This can be explained by
Table 1
Details of company and response rate
Company Activity sector Main products Questionnaire survey details
Given Returned, % Response, %
Company A Petrochemical industry
SH/BP/STATOIL
Petroleum products-refining 500 300 60
Company B Petrochemical industry
SH/DP/HRM
Petroleum products-refining 500 208 42
Total 1,000 508 51
Table 2
Participants at both measurements
N Age (y) SD Seniority SD Male (%)
Company A 300 36.1 9.8 12.2 7.3 97.9
Company B 208 37.6 9.7 11.3 9.4 98.8
SD, standard deviation.
Table 3
KMO and Bartlett tests for sampling adequacy
Kaiser-Meyer-Olkin measure of sampling adequacy 0.974
Bartlett test of sphericity Approx. Chi-square 1.144E4
Df 820
p < 0.001
Df, degrees of freedom.
Q2 A. Boughaba et al / A comparative study of two Algerian plants 3
Please cite this article in press as: Boughaba A, et al., Safety Culture Assessment in Petrochemical Industry: A Comparative Study of Two Algerian
Plants, Safety and Health at Work (2014), http://dx.doi.org/10.1016/j.shaw.2014.03.005
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SHAW38_proof ■ 22 April 2014 ■ 3/6
Table 4
Results of the factor analysis showing name of each factor, the internal consistency between items for each factor (alpha) and the factor loadings for each item
Safety management practices (alpha ¼ 0.941)
Safety policy (alpha ¼ 0.764)
Loading
Firm coordinates its health and safety policies with other policies to ensure commitment and well-being of workers. 0.603
Safety policy contains commitment to continuous improvement, attempting to improve objectives already achieved. 0.585
Written declaration is available to all workers reflecting management’s concern for safety, principles of action and objectives to achieve. 0.548
In my company safe conduct is considered as a positive factor for job promotions. 0.525
Safety rules and procedures (alpha ¼ 0.856)
The safety procedures and practices in this organization are useful and effective. 0.689
Safety inspections are carried out regularly. 0.644
The safety rules and procedures followed in my company are sufficient to prevent incidents occurring. 0.624
My supervisors and managers always try to enforce safe working procedures. 0.602
Employees’ incentives (alpha ¼ 0.813)
Frequent use of teams made up of workers from different parts of organization to resolve specific problems relating to working conditions. 0.704
Meetings periodically held between managers and workers to take decisions affecting organization of work. 0.699
Incentives frequently offered to workers to put in practice principles and procedures of action (e.g., correct use of protective equipment). 0.673
Resolutions frequently adopted that originated from consultations with or suggestions from workers. 0.640
Training (alpha ¼ 0.764)
Worker given sufficient training period when entering firm, changing jobs, or using new technique. 0.704
Instruction manuals or work procedures elaborated to aid in preventive action. 0.641
Training actions continuous and periodic, integrated in formally established training plan. 0.627
Training plan decided jointly with workers or their representatives. 0.618
Management encourages the workers to attend safety training programs. 0.593
Communication (alpha ¼ 0.818)
There is a fluent communication embodied in periodic and frequent meetings, campaigns, or oral presentations to transmit principles and rules of action. 0.715
Information systems made available to affected workers prior to modifications and changes in production processes, job positions, or expected investments. 0.710
Written circulars elaborated and meetings organized to inform workers about risks associated with their work and how to prevent accidents. 0.665
Workers’ involvement (alpha ¼ 0.628)
Management always welcomes opinion from employees before making final decisions on safety related matters. 0.645
Management consults with employees regularly about workplace health and safety issues. 0.632
My company has safety committees consisting of representatives of management and employees. 0.546
Management promotes employees involvement in safety related matters. 0.515
Safety managers’ attitudes (alpha ¼ 0.760)
Managers consider that employees’ participation, commitment, and involvement is fundamental to health and safety activities in order to reduce
the work accident rate.
0.762
Managers consider that it is fundamental to monitor activities in order to maintain and improve safety activities. 0.668
Managers consider training of employees is essential for achieving a safe workplace. 0.622
Managers consider internal communication is essential to understand and implement safety policy. 0.557
Safety managers’ behavior (alpha ¼ 0.721)
Firm managers take responsibility for health and safety as well as quality and productivity. 0.618
Managers actively and visibly lead in safety matters. 0.603
Managers regularly visit workplace to check work conditions or to communicate with employees. 0.603
Managers encourage meetings with employees and directors to discuss safety matters. 0.585
Safety is a work requirement and a condition of contracting. 0.519
Safety performance (alpha ¼ 0.923)
Safety compliance (alpha ¼ 0.852)
I use all necessary safety equipment to do my job. 0.758
I ensure the highest levels of safety when I carry out my job. 0.713
I carry out my work in a safe manner. 0.698
I follow correct safety rules and procedures while carrying out my job. 0.684
Safety participation (alpha ¼ 0.898)
I encourage my co-workers to work safely. 0.738
I voluntarily carryout tasks or activities that help to improve workplace safety. 0.737
I put extra effort to improve the safety of the workplace. 0.729
I always point out to the management if any safety related matters are noticed in my company. 0.688
Saf Health Work 2014;-:1e64
Please cite this article in press as: Boughaba A, et al., Safety Culture Assessment in Petrochemical Industry: A Comparative Study of Two Algerian
Plants, Safety and Health at Work (2014), http://dx.doi.org/10.1016/j.shaw.2014.03.005
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the fact that Company B has not exceeded this phase of restruc-
turing, implementation of new rules and procedures, and new
HSE policy; the safety culture in Company B did not reach
necessary maturity. The commitment of the leadership of Sona-
trach on Health and Safety at Work has not come to fruition in
Company B. In other words, the haste and commitment of the
direction of Sonatrach regarding safety has not yet provided
deliberate benefits.
Furthermore, the results show that Company A has a safety
culture more developed than that of Company B and has the best
safety outcomes in reducing accident rates. Indeed, this was
confirmed by several studies [15,17e21]. Fig. 2 clearly shows that
accident ratesd
Q15 of Company A are very low and in continuous
decline compared with those of Company B.
The managers of Company A, as already mentioned, are English
and Norwegian; consequently, they distinguish themselves by their
safety culture maturity. Therefore, these managers, by their positive
commitment and by the implementation of adequate means and of
safety management practices, were able to improve the safety
performance of Company A regarding safety behavior of the
Algerian workers and the accident rates.
3.3. Factors correlation
All the safety management practices scores have significant
positive correlations with safety compliance and safety participa-
tion. The findings confirm the usefulness of safety culture factors as
predictors of safety behavior and agree with the literature reporting
that organizational and cultural factors affect safety workplace
behavior [22,23].
Table 6 shows the intercorrelations of the tenQ16 variables of safety
management practices with the safety performance variables. The
correlation matrix shows that the variable most highly correlated
with the safety performance variables safety incentives (SC-EI
0.719, SC-TR 0.717 and SPar-EI 0.647, SPar-TR 0.658); followed by
safety manager’s behavior (SC-MB 0.678, SPar-MB 0.6.22); safety
worker’s involvement (SC-WI, 0.671, SPar-WI 0.622); safety man-
ager’s attitude (SC-MA 0.624, SPar-MA 0.610); safety communica-
tion (SC-CO 0.635, SPar-CO 0.587); safety policy (SC-SP 0.596, SPar-
SP 0.618); and safety rules and procedures (SC-SR 0.580, SPar-SR
0.568). Furthermore, the correlations are strong between safety
training (TR), safety incentives (EI; 0.785), and between safety
manager’s commitment (MA and MB), safety incentives (EI), safety
training (TR), safety communication (CO), and safety employee’s
involvement (WI) and between safety compliance and safety
participation.
In this study, four factors (safety behavior, safety manager’s
commitment, safety incentives, safety training) were found to be
important factors in safety culture in this industry. Therefore, to
further promote safety culture, the managers could focus their ef-
forts on these factors. Q17
4. Discussion
This study confirms the definition of the safety culture concept,
which identifies the manager’s commitment, the employees’
involvement, and the safety management system as key indicators.
Furthermore, the study shows the important role of the safety
culture in the determination of the safety performance in the
workplace. Also, we note that the commitment of managers
regarding safety plays a fundamental role in the determination of
the employees safety behavior, and consequently in occupational
accident rates. This is confirmed in the study by Zohar [20], who
indicates that the companies that have the lowest percentage of
occupational accidents are the ones where the high-level managers
are personally involved in a routine way to improve the safety
climate within their company.
According to Fernández-Muñiz et al [1], our study shows that
the managers’ commitment is expressed by attitude and behavior,
by showing a continuous interest for the working conditions of
their employees, and by getting personally involved in the activities
of SST Q18and by the implementation of best safety practices. In other
words, the company has to define a safety policy that reflects the
principles and the values of the organization in favor of the SST; to
establish clear safety rules and procedures; owes implied the
Table 5
Results for the 10 factors examined for the two oil companies involved in the studyQ30
Company A Company B Total
M SD M SD M SD
SP 3.978 .8435 3.298 .8985 3.699 .9281
SR 3.884 .9165 3.060 1.0111 3.546 1.0379
EI 4.200 .5264 2.734 .7067 3.599 .9422
TR 4.244 .5488 2.824 .6994 3.663 .9308
CO 3.978 .6542 2.572 .9879 3.402 1.0631
WI 3.791 .5389 2.629 .7951 3.315 .8697
MA 3.741 .6445 2.537 .6703 3.248 .8831
MB 3.961 .4831 2.461 .7145 3.347 .9439
SC 4.248 .5833 2.857 1.0990 3.678 1.0783
SPar 3.712 .6148 2.627 1.1188 3.268 1.0095
CO, safety communication; EI, safety incentives; MA, managers attitude; MB, safety
managers commitment; SC, safety communication; SP, safety procedures; SPar,; SR,;
TR, safety training; WI, safety employee involvement.Q31
Fig. 1. Safety culture profile of companies’ SH/BP/STATOIL and SH/DP/HRM. Q34
Fig. 2. Evolution of the occupational accidents rates of companies’ SH/BP/STATOIL and
SH/DP/HRM. Q35
A. Boughaba et al / A comparative study of two Algerian plants 5
Please cite this article in press as: Boughaba A, et al., Safety Culture Assessment in Petrochemical Industry: A Comparative Study of Two Algerian
Plants, Safety and Health at Work (2014), http://dx.doi.org/10.1016/j.shaw.2014.03.005
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SHAW38_proof ■ 22 April 2014 ■ 5/6
workers in SST activities by necessary motivations;Q19 supply em-
ployees with in-service training so that they can work with safety
measures in place; and inform the workers about the risks to which
they are exposed and the correct way to dispute them. Therefore,
the workers become aware of the importance of SST, so that they
respect the regulations and the procedures of SST, participate
actively in the meetings, and offer suggestions to improve the SST.
Our findings support that a safety culture that supports the SST
is associated with fewer accidentsQ20 compared with organizations
that did not pay particular attention to safety culture, as shown in
the studies of HofmannQ21 and Stetzer [24] and Neal et al [25]. This
study, according to Neal and Griffin [26], suggests that the workers
who commit to the safety practices realize better performance in
reducing occupational accident rates.
Finally, the comparison between two petrochemical plants of
the group Sonatrach confirms these results, where the managers of
Company A, who are English and Norwegian, distinguish them-
selves by the maturity of their safety culture, have significantly
higher evaluations than Company B in terms of safety management
practices and safety performance.
Conflicts of interestQ22
All authors declare no conflicts of interest.
ReferencesQ23
[1] Fernández-Muñiz B, Montes-Peón JM, Vázquez-Ordás CJ. Safety culture:
analysis of the causal relationships between its key dimensions. J Safety Res
2007;38:627e41.
[2] Von Thaden TL, Wiegmann DA, Mitchell AA, Sharma G, Zhang H. Safety culture
in a regional airline: results from a commercial aviation safety survey. Pro-
ceedings of the 12th International Symposium on Aviation Psychology, OH;
2003. Q24
[3] Cooper MD. Towards a model of safety culture. Safety Sci 2000;36:111e36.
[4] Guldenmund FW. The nature of safety culture: a review of theory and
research. Safety Sci 2000;34:215e57.
[5] Carroll JS. Safety culture as an ongoing process: culture surveys as opportu-
nities for enquiry and change. Work Stress 1998;12:272e84.
[6] Cox S, Cox T. The structure of employee attitudes to safety: a European
example. Work Stress 1991;5:93e104.
[7] Cox S, Flin R. Safety culture: philosopher’s stone or man of straw? Work Stress
1998;12:189e201.
[8] International Atomic Energy Agency. Summary report on the Post accident
Japan; 1986. Q25
[9] Pidgeon NF. Safety culture and risk management in organizations. J Cross-
Cultural Psychol 1991;22:129e41. Review Meeting on the Chernobyl Acci-
dent. (IAEA Safety Series Report INSAG-1). Q26
[10] Wilpert B. Organizational factors in nuclear safety. In: Kondo S, Furuta K,
editors. PSAM5-Probabilistic safety assessment and management. Tokyo:
Universal Academy Press, Inc; 2000. p. 1251e65.
[11] Cooper MD. Improving safety culture: a practical guide. Chichester UK: Wiley
J; 1998. 255 p. Advisory Committee on the Safety of Nuclear Installations,
ACSNI. Study group on human factors, Third report: Organizing for safety,
London: HMSO, 1993. Q27
[12] ACSNI Human Factors Study Group. Third report: organising for safety,
advisory committee on the safety of nuclear installations. Health and Safety
Commission; 1993. Q28
[13] Lefranc G, Guarnieri F, Rallo JM, Garbolino E, Textoris R. Does the management
of regulatory compliance and occupational risk have an impact on safety
culture?. Helsinki: Finland: PSAM11 & ESREL; 2012.
[14] Hagan PE, Montgomery JF, O’Reilly JT. Accident prevention manual for busi-
ness and industry. 12th ed. Chicago (IL): National Safety Council; 2001. Q29
[15] Griffin MA, Neal A. Perceptions of safety at work: a framework for linking
safety climate to safety performance, 2000 safety performance, knowledge,
and motivation. J Occup Health Psychol 2000;5:347e58.
[16] Borman WC, Motowidlo SJ. Task performance and contextual performance:
the meaning for personnel selection research. Hum Perform 1997;10:99e109.
[17] Cooper MD, Philips RA. Exploratory analysis of the safety climate and safety
behavior relationship. J Safety Res 2004;35:497e512.
[18] Dedobbeleer N, Beland F. A safety climate measure for construction sites.
J Safety Res 1991;22:97e103.
[19] Siu O, Phillips DR, Leung T. Safety climate and safety performance among
construction workers in Hong Kong: the role of psychological strains as me-
diators. Accid Anal Prev 2004;36:359e66.
[20] Zohar D. Safety climate in industrial organizations: theoretical and applied
implications. J Appl Psychol 1980;65:96e102.
[21] Zohar D. A group-level model of safety climate: testing the effect of group
climate on micro accidents in manufacturing jobs. J Appl Psychol 2000;85:
587e96.
[22] Baram M, Schoebel M. Safety culture and behavioral change at the workplace.
Safety Sci 2007;45:631e6.
[23] Vinodkumar MN, Bhasi M. Safety management practices and safety behav-
iour: assessing the mediating role of safety knowledge and motivation, 2010
mediating role of safety knowledge and motivation. Accid Anal Prev 2010;42:
2082e93.
[24] Hofmann DA, Stetzer A. A cross-level investigation of factors influencing
unsafe behaviors and accidents personnel. Psychology 1996;49:307e39.
[25] Neal A, Griffin MA, Hart PM. The impact of organizational climate on safety
climate and individual behavior. Safety Sci 2000;34:99e109.
[26] Neal A, Griffin MA. A study of the lagged relationships among safety climate,
safety motivation, safety behavior, and accidents at the individual and group
levels. J Appl Psychol 2006;91:946e53.
Table 6
Correlations among all measures in the study
Variables 1 2 3 4 5 6 7 8 9
1. SP
2. SR 0.637*
3. EI 0.612* 0.638*
4. TR 0.619* 0.659* 0.785*
5. CO 0.480* 0.543* 0.645* 0.695*
6. WI 0.544* 0.567* 0.695* 0.701* 0.754*
7. MA 0.550* 0.597* 0.709* 0.750* 0.730* 0.737*
8. MB 0.485* 0.528* 0.752* 0.750* 0.755* 0.779* 0.766
9. SC 0.596* 0.580* 0.719* 0.717* 0.635* 0.671* 0.624* 0.678*
10. SPar 0.618* 0.568* 0.647* 0.658* 0.587* 0.622* 0.610* 0.622* 0.794*
*p < 0.01.
CO, safety communication; EI, safety incentives; MA, safety managers attitude; MB,
safety managers commitment; SC, safety communication; SP, safety procedures;
SPar,; SR,; TR, safety training; WI, safety employee involvement.Q32
Saf Health Work 2014;-:1e66
Please cite this article in press as: Boughaba A, et al., Safety Culture Assessment in Petrochemical Industry: A Comparative Study of Two Algerian
Plants, Safety and Health at Work (2014), http://dx.doi.org/10.1016/j.shaw.2014.03.005
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1 s2.0-s2093791114000237-main

  • 1. Original Article Safety Culture Assessment in Petrochemical Industry: A Comparative Study of Two Algerian Plants Q33 Assia Boughaba 1,*,q , Hassane Chabane 2,q , Roukia Ouddai 1,q 1 LRPI Industrial Prevention Research Laboratory, Institute of Health and Safety, University Hadj Lakhdar, Batna, AlgeriaQ1 2 Department of Mechanical Engineering, University Hadj Lakhdar, Batna, Algeria a r t i c l e i n f o Article history: Received 26 November 2013 Received in revised form 11 March 2014 Accepted 25 March 2014 Keywords: safety behavior safety culture safety management safety performance a b s t r a c t Background: To elucidate the relationship between safety culture maturity and safety performance of a particular company. Methods: To identify the factors that contribute to a safety culture, a survey questionnaire was created based mainly on the studies of Fernández-Muñiz et al [1]. TheQ3 survey was randomly distributed to 1000 employees of two oil companies and realized a rate of valid answer of 51%. Minitab 16 software was used and diverse tests, including the descriptive statistical analysis, factor analysis, reliability analysis, mean analysis, and correlation, were used for the analysis of data. Ten factors were extracted using the analysis of factor to represent safety culture and safety performance. Results: The results of this study showed that the managers’ commitment, training, incentives, communication, and employee involvement are the priority domains on which it is necessary to stress the effort of improvement, where they had all the descriptive average values lower than 3.0 at the level of Company B. Furthermore, the results also showed that the safety culture influences the safety per- formance of the company. Therefore, Company A with a good safety culture (the descriptive average values more than 4.0), is more successful than Company B in terms of accident rates. Conclusion: The comparison between the two petrochemical plants of the group Sonatrach confirms these results in which Company A, the managers of which are English and Norwegian, distinguishes itself by the maturity of their safety culture has significantly higher evaluations than Company BQ4 in terms of safety management practices and safety performance. Ó 2014, Occupational Safety and Health Research Institute. Published by Elsevier. All rights reserved. 1. Introduction The term “safety culture” appears to have been first used after the Chernobyl disaster in 1986. The investigation report by the International Nuclear Safety Advisory Group (INSAG) of the Inter- national Atomic Energy Agency (IAEA) pinpointed “poor safety culture” as one of the contributing factors to this worst nuclear power plant accident in history. Although the concept of safety culture has been used more often in safety research, particularly in high-risk industries such as e nuclear power, oil, gas, chemical, construction, etc., not much research has examined the relation- ship between safety culture and safety performance [2]. Recently, many industries showed a growing interest in safety culture concept as a means of potential accident reduction associated with * Corresponding author. LRPI Industrial Prevention Research Laboratory, Institute of Health and Safety, University Hadj Lakhdar, 2, Avenue AC City Chikhi (05000) Batna, Algeria. E-mail address: boughaba_a@yahoo.fr (A. Boughaba). This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited. q A.B. is a Doctor Candidate and Teaching Assistant at Batna University in Health and Safety Institute. Current research covers Health and Safety Management and Safety Culture. H.C., D.B.A, is Professor of Management at Batna University in Algeria. Current teaching and research include Integrated Management System for Environment, Health and Safety Management, Cost of Safety, Strategic Restructuring and Strategic Management of Change. He is currently university vice-président for planning and development. R.O. is a Doctor Candidate and Teaching Assistant at Batna University in Health and Safety Institute. Current research covers Loss Control Management and Safety Climate. Contents lists available at ScienceDirect Safety and Health at Work journal homepage: www.e-shaw.org 2093-7911/$ e see front matter Ó 2014, Occupational Safety and Health Research Institute. Published by Elsevier. All rights reserved. http://dx.doi.org/10.1016/j.shaw.2014.03.005 Safety and Health at Work xxx (2014) 1e6 Please cite this article in press as: Boughaba A, et al., Safety Culture Assessment in Petrochemical Industry: A Comparative Study of Two Algerian Plants, Safety and Health at Work (2014), http://dx.doi.org/10.1016/j.shaw.2014.03.005 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 SHAW38_proof ■ 22 April 2014 ■ 1/6
  • 2. unforeseen working situations and as in the ordinary tasks [3]. Safety culture is the main indicator of safety performance [4]. Several definitions have been attributed to the safety culture concept [3,5e10]. Nevertheless, most of them are wide ranging and implicit. The safety culture has been defined as the product of in- teractions between people (psychological factors), jobs (behavioral factors), and the organization (situational factors) [11]. It recognizes explicitly that this tripartite interaction is also represented in the definition given by Advisory Committee on the Safety of Nuclear Installations [12]. Cooper [3] considers those attitudes, perceptions, and faiths of individuals, their behavior, and the safety management systems as well as the situational objective characteristics as the constituents of the safety culture of the organization. Fernández-Muñiz et al [1] consider the culture of safety as a component of the organizational culture that refers to the in- dividuals, to the work, and to the organizational characteristics that can affect their health and safety. The purpose of a positive safety culture is to create an atmosphere in which the employees know the risks to which they are exposed in their workplace and the means of protection. The culture of safety is an important management tool in checking the faiths, the attitudes, and behavior of the employees regarding safety. According to Lefranc et al [13], safety culture is based on three main components: behavioral, organizational, and psychological. There seems be a consensus suggesting that the organizational and contextual factors are important in the safety culture definition. The psychological component aims to analyze the attitudes and perceptions of the individual and the group. The behavioral com- ponent evaluates external factors (wearing PPEQ5 , following oper- ating procedures, etc.) applicable to individuals in the field and observable behavior. Finally, the organizational component corre- sponds to an analysis of business operations through its policies, procedures, and structures. In summary, although a lot of different factors have been found to underlie safety culture, the most commonly measured factors are regarded as safety policies, safety rules and procedures, incentives, training, communication, workers’ involvement, safety managers’ commitment, and employees’ safety behavior. Likewise, the depen- dence relations among these dimensions constitute the hypotheses of the study. Even though traditional measures of safety performance rely primarily on some form of accident or injury data, safety-related behaviors such as safety compliance and safety participation can also be considered as components of safety performance. Safety compliance represents the behavior of the employees in ways that increase their personal safety and health. Safety participation rep- resents the behavior of employees in ways that increase the safety and health of co-workers and that support an organization’s stated goals and objectives [14]. In the current study, we conceptualized employee safety per- formance as a bidimensional, facet-specific aspect of job perfor- mance. In accordance with Griffin and Neal [15], we suggest that employee safety performance can be operationalized as two types of safety behaviors: safety compliance and safety participation. In this study, safety compliance refers to behaviors focused on meeting minimum safety standards at work, such as following safety procedures and wearing required protective equipment. Safety participation refers to behaviors that support workplace safety, such as helping coworkers with safety-related issues or voluntarily attending safety meetings. As such, safety compliance and safety participation parallel two types of general work per- formance: task performance and contextual performance, respec- tively [16]. The Algerian petrochemical industry represented by the group Sonatrach plays an important role in the current global economic environment. Its safety performance is thus of great importance. From 2004 to 2006, this sector was the field of several accidents of which GL1kb and Nezla 19c classified Q6among the major accidents of the world petroleum industry. These accidents revealed grave weaknesses in the prevention plans in place. Q7This incited business managers to introduce changes in the management system HSE and a new policy HSE was orga- nized in 2006. Q8 Recognizing the pivotal effect of safety culture on safety out- comes such as injuries, fatalities, and other incidents, the purpose of this research is to realize a comparative study of safety culture assessment in two petrochemical plants of Sonatrach (which pre- sent differences in terms of cross-cultural and accident rates), to identify main indicators for safety culture, and analyze the possible relations between them, and then to produce specific recommen- dations for the direction of Sonatrach as the way of realizing a sustainable improvement of successful HSE. The two companies Q9in question are SH/DP/HRM and SH/BP/ STATOIL. SH/DP/HRM is the Company of Sonatrach DP Hassi R’ Mel, is situated 525 km south of Algiers, the field spreads out over more than 3500 km2 , and it is one of the biggest gas fields in the world scale. SH/BP/STATOIL, is the In Amenas gas field located in the eastern central region of Algeria, operated in partnership between Algerian state oil company, Sonatrach, British Petroleum (BP), and Statoil (a Norwegian firm). SH/BP/STATOIL (Company A) is composed of Algerian-European staff, whereas SH/DP/HRM (Company B) has a purely Algerian hu- man component. Both companies are almost the same size, with a staff of approximately 3000 employees. 2. Materials and methods The final version of the safety culture survey comprised 41 items. Responses were recorded on a 5-point scale from (5) strongly agree to (1) strongly disagree. Minitab 16 software Q10was used in this study, along with various tests including descriptive statistical analysis, correlations, factor analysis, and reliability analysis. Based on an extensive literature review, it was hypothesized that a positive safety culture perceived by employees (i.e., a high score of management commitment, policies, rules and procedures, incentives, training, communication, workers’ involvement, etc.) would result in better safety performance (i.e., a high score of employees’ perceptions about their safety compliance and safety participation). The survey was distributed to 1000 randomly selected em- ployees of two national state oil companies in Algeria. A plain language letter accompanied the survey, highlighting the aims of the study and encouraging employees to express their true feelings. In total, 508 responses were received and valid, representing a high valid response rate of 51%. Of these responses, 300 (60%) had been employed in Company A, and 208 (42%) had been employed in Company B. The data collection was completed in approximately 12 months. The study period was from September 2011 to September 2012. Details about the two companies that were studied are pre- sented in Table 1. The only difference between the two companies is intercultural. Company A (SH/BP/STATOIL) is a partnership between Sonatrach, a Britanique oil company and a Norwegian oil company, whereas Company B (SH/DP/HRM) is a subsidiary of Sonatrach. Q11 The production characteristics at the two companies were to some extent comparable. Demographics are also comparable as shown in Table 2. Most of the respondents are men; the mean age and mean experience are also very close in both companies. Saf Health Work 2014;-:1e62 Please cite this article in press as: Boughaba A, et al., Safety Culture Assessment in Petrochemical Industry: A Comparative Study of Two Algerian Plants, Safety and Health at Work (2014), http://dx.doi.org/10.1016/j.shaw.2014.03.005 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 SHAW38_proof ■ 22 April 2014 ■ 2/6
  • 3. 3. Results 3.1. Factor analysis and reliability Factor analysis was used to define the underlying structure of the data set. A series of questions was asked about several aspects that were thought to be related to the topic of interest. The variables based on the strongest relationships or highest intercorrelations were grouped together and then named. The 41 items were sub- jected to a factor analysis with principal component extraction. The initial factor solution was identified by the decision rule that ei- genvalues should be greater than or equal to 1. Furthermore, in any summation of factor scores, these loadings may be used to weigh individual items. Each factor can be thought of as a measurement scale for that particular feature. The analysis was conducted on responses to these items to determine that factor structure. With all 41 items in this survey, the obtained Cronbach a was 0.95, indicating that it was good and appropriate to apply the factor analytic technique to these data sets. According to the results of the Bartlett test of sphericity and Kaiser-Meyer-Olkin (KMO) tests, there were significant interitem correlations and a sufficient sample size related to the number of items in the research ques- tionnaire as shown in Table 3. In safety culture dimension, 33 items assessed perceptions of safety management practices. A subsequent analysis yielded an eight-factor solution. The factors were named safety policies, safety rules and procedures, incentives, training, communication, workers’ involvement, safety managers’ attitude, and behavior. The reliability coefficient of the safety management practices dimension was 0.941. Eight items assessed safety performance, including factors of employees’ safety compliance and safety participation. The reliability coefficient for these factors was 0.923. Table 4 displays the factors, items, and each variable’s factor loading and reliability alpha. The factor loading is derived from a regression analysis and reflects the extent to which an item con- tributes to its factor. If the loading is high, the item is more typical of the overall meaning of the factor. It is useful to think of the loading as a form of correlation between the single item and the aggregate effect of all the items. All factors contained at least three items and the internal consistency across items in each factor (alpha) was high for all factors. 3.2. Factors scores Performance scores for the two Algerian state oil companies, on each of the 10 factors for safety culture, were determined by calculating the mean of the participants’ responses to the items in each scale. This study was particularly interested in the different cultures between two companies. Therefore, an examination of differences between different respondents was also made. Means for each factor scale are shown in Table 5. Five hundred and eight employees took part in this study, and the results of the safety culture survey of two oil companies were represented on a radar plot graph (Fig. 1). Each of the factors rep- resented on the radar plot was scored on a standardized scale (5-point scale). Company B showed significantly lower evaluations than Company A in terms of safety management practices and safety performance. Responses on the factors of employees’ incentives, safety training and compliance received a very high score (mean ¼ 4.2) from 300 employees of Company A. Means of factors to these data analysis show that respondents perceive safety incentives, safety training, and safety compliance as the most important factors, indicating that the means of motivations are actual and satisfactory, that the plans and periods of trainings are also adequate and suf- ficient, and furthermore, the respect for rules and procedures is essential for their safety at work. Responses on the factors of employees’ incentives, safety training, and compliance received a very high score (mean ¼ 4.2) from 300 employees of Company A. Means of factors to these data analysis show that respondents perceive safety incentives, safety training, and safety compliance as the most important factors, indicating that the means of motivations are actual and satisfactory, that the plans and periods of trainings are also adequate and suf- ficient, and furthermore, the respect for rules and procedures is essential for their safety at work. The mean score ranged from 3.7 to 3.98 of the safety policy, safety rules and procedures, communication, workers’ involve- ment, attitude and behavior of managers, safety compliance, and participation of employees in Company A are important, which indicates that these factors are a key area in which the management of the company has given a lot of importance. Q12 The most important result of the factors analyzed is the role of receiving training in safety management Q13. It is found to predict safety motivation and safety compliance. Management needs to provide the highest level of priority to safety training to convince employees of the need for safety performance. The mean score (2.67) of the ten factors studied was below the midpoint of 3 in Company B. Most employees in this company, held a negative opinion in regard to safety management practices and safety performance only; the factor of the safety policy, safety rules, and procedures just exceeded 3. Q14This can be explained by Table 1 Details of company and response rate Company Activity sector Main products Questionnaire survey details Given Returned, % Response, % Company A Petrochemical industry SH/BP/STATOIL Petroleum products-refining 500 300 60 Company B Petrochemical industry SH/DP/HRM Petroleum products-refining 500 208 42 Total 1,000 508 51 Table 2 Participants at both measurements N Age (y) SD Seniority SD Male (%) Company A 300 36.1 9.8 12.2 7.3 97.9 Company B 208 37.6 9.7 11.3 9.4 98.8 SD, standard deviation. Table 3 KMO and Bartlett tests for sampling adequacy Kaiser-Meyer-Olkin measure of sampling adequacy 0.974 Bartlett test of sphericity Approx. Chi-square 1.144E4 Df 820 p < 0.001 Df, degrees of freedom. Q2 A. Boughaba et al / A comparative study of two Algerian plants 3 Please cite this article in press as: Boughaba A, et al., Safety Culture Assessment in Petrochemical Industry: A Comparative Study of Two Algerian Plants, Safety and Health at Work (2014), http://dx.doi.org/10.1016/j.shaw.2014.03.005 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 SHAW38_proof ■ 22 April 2014 ■ 3/6
  • 4. Table 4 Results of the factor analysis showing name of each factor, the internal consistency between items for each factor (alpha) and the factor loadings for each item Safety management practices (alpha ¼ 0.941) Safety policy (alpha ¼ 0.764) Loading Firm coordinates its health and safety policies with other policies to ensure commitment and well-being of workers. 0.603 Safety policy contains commitment to continuous improvement, attempting to improve objectives already achieved. 0.585 Written declaration is available to all workers reflecting management’s concern for safety, principles of action and objectives to achieve. 0.548 In my company safe conduct is considered as a positive factor for job promotions. 0.525 Safety rules and procedures (alpha ¼ 0.856) The safety procedures and practices in this organization are useful and effective. 0.689 Safety inspections are carried out regularly. 0.644 The safety rules and procedures followed in my company are sufficient to prevent incidents occurring. 0.624 My supervisors and managers always try to enforce safe working procedures. 0.602 Employees’ incentives (alpha ¼ 0.813) Frequent use of teams made up of workers from different parts of organization to resolve specific problems relating to working conditions. 0.704 Meetings periodically held between managers and workers to take decisions affecting organization of work. 0.699 Incentives frequently offered to workers to put in practice principles and procedures of action (e.g., correct use of protective equipment). 0.673 Resolutions frequently adopted that originated from consultations with or suggestions from workers. 0.640 Training (alpha ¼ 0.764) Worker given sufficient training period when entering firm, changing jobs, or using new technique. 0.704 Instruction manuals or work procedures elaborated to aid in preventive action. 0.641 Training actions continuous and periodic, integrated in formally established training plan. 0.627 Training plan decided jointly with workers or their representatives. 0.618 Management encourages the workers to attend safety training programs. 0.593 Communication (alpha ¼ 0.818) There is a fluent communication embodied in periodic and frequent meetings, campaigns, or oral presentations to transmit principles and rules of action. 0.715 Information systems made available to affected workers prior to modifications and changes in production processes, job positions, or expected investments. 0.710 Written circulars elaborated and meetings organized to inform workers about risks associated with their work and how to prevent accidents. 0.665 Workers’ involvement (alpha ¼ 0.628) Management always welcomes opinion from employees before making final decisions on safety related matters. 0.645 Management consults with employees regularly about workplace health and safety issues. 0.632 My company has safety committees consisting of representatives of management and employees. 0.546 Management promotes employees involvement in safety related matters. 0.515 Safety managers’ attitudes (alpha ¼ 0.760) Managers consider that employees’ participation, commitment, and involvement is fundamental to health and safety activities in order to reduce the work accident rate. 0.762 Managers consider that it is fundamental to monitor activities in order to maintain and improve safety activities. 0.668 Managers consider training of employees is essential for achieving a safe workplace. 0.622 Managers consider internal communication is essential to understand and implement safety policy. 0.557 Safety managers’ behavior (alpha ¼ 0.721) Firm managers take responsibility for health and safety as well as quality and productivity. 0.618 Managers actively and visibly lead in safety matters. 0.603 Managers regularly visit workplace to check work conditions or to communicate with employees. 0.603 Managers encourage meetings with employees and directors to discuss safety matters. 0.585 Safety is a work requirement and a condition of contracting. 0.519 Safety performance (alpha ¼ 0.923) Safety compliance (alpha ¼ 0.852) I use all necessary safety equipment to do my job. 0.758 I ensure the highest levels of safety when I carry out my job. 0.713 I carry out my work in a safe manner. 0.698 I follow correct safety rules and procedures while carrying out my job. 0.684 Safety participation (alpha ¼ 0.898) I encourage my co-workers to work safely. 0.738 I voluntarily carryout tasks or activities that help to improve workplace safety. 0.737 I put extra effort to improve the safety of the workplace. 0.729 I always point out to the management if any safety related matters are noticed in my company. 0.688 Saf Health Work 2014;-:1e64 Please cite this article in press as: Boughaba A, et al., Safety Culture Assessment in Petrochemical Industry: A Comparative Study of Two Algerian Plants, Safety and Health at Work (2014), http://dx.doi.org/10.1016/j.shaw.2014.03.005 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 SHAW38_proof ■ 22 April 2014 ■ 4/6
  • 5. the fact that Company B has not exceeded this phase of restruc- turing, implementation of new rules and procedures, and new HSE policy; the safety culture in Company B did not reach necessary maturity. The commitment of the leadership of Sona- trach on Health and Safety at Work has not come to fruition in Company B. In other words, the haste and commitment of the direction of Sonatrach regarding safety has not yet provided deliberate benefits. Furthermore, the results show that Company A has a safety culture more developed than that of Company B and has the best safety outcomes in reducing accident rates. Indeed, this was confirmed by several studies [15,17e21]. Fig. 2 clearly shows that accident ratesd Q15 of Company A are very low and in continuous decline compared with those of Company B. The managers of Company A, as already mentioned, are English and Norwegian; consequently, they distinguish themselves by their safety culture maturity. Therefore, these managers, by their positive commitment and by the implementation of adequate means and of safety management practices, were able to improve the safety performance of Company A regarding safety behavior of the Algerian workers and the accident rates. 3.3. Factors correlation All the safety management practices scores have significant positive correlations with safety compliance and safety participa- tion. The findings confirm the usefulness of safety culture factors as predictors of safety behavior and agree with the literature reporting that organizational and cultural factors affect safety workplace behavior [22,23]. Table 6 shows the intercorrelations of the tenQ16 variables of safety management practices with the safety performance variables. The correlation matrix shows that the variable most highly correlated with the safety performance variables safety incentives (SC-EI 0.719, SC-TR 0.717 and SPar-EI 0.647, SPar-TR 0.658); followed by safety manager’s behavior (SC-MB 0.678, SPar-MB 0.6.22); safety worker’s involvement (SC-WI, 0.671, SPar-WI 0.622); safety man- ager’s attitude (SC-MA 0.624, SPar-MA 0.610); safety communica- tion (SC-CO 0.635, SPar-CO 0.587); safety policy (SC-SP 0.596, SPar- SP 0.618); and safety rules and procedures (SC-SR 0.580, SPar-SR 0.568). Furthermore, the correlations are strong between safety training (TR), safety incentives (EI; 0.785), and between safety manager’s commitment (MA and MB), safety incentives (EI), safety training (TR), safety communication (CO), and safety employee’s involvement (WI) and between safety compliance and safety participation. In this study, four factors (safety behavior, safety manager’s commitment, safety incentives, safety training) were found to be important factors in safety culture in this industry. Therefore, to further promote safety culture, the managers could focus their ef- forts on these factors. Q17 4. Discussion This study confirms the definition of the safety culture concept, which identifies the manager’s commitment, the employees’ involvement, and the safety management system as key indicators. Furthermore, the study shows the important role of the safety culture in the determination of the safety performance in the workplace. Also, we note that the commitment of managers regarding safety plays a fundamental role in the determination of the employees safety behavior, and consequently in occupational accident rates. This is confirmed in the study by Zohar [20], who indicates that the companies that have the lowest percentage of occupational accidents are the ones where the high-level managers are personally involved in a routine way to improve the safety climate within their company. According to Fernández-Muñiz et al [1], our study shows that the managers’ commitment is expressed by attitude and behavior, by showing a continuous interest for the working conditions of their employees, and by getting personally involved in the activities of SST Q18and by the implementation of best safety practices. In other words, the company has to define a safety policy that reflects the principles and the values of the organization in favor of the SST; to establish clear safety rules and procedures; owes implied the Table 5 Results for the 10 factors examined for the two oil companies involved in the studyQ30 Company A Company B Total M SD M SD M SD SP 3.978 .8435 3.298 .8985 3.699 .9281 SR 3.884 .9165 3.060 1.0111 3.546 1.0379 EI 4.200 .5264 2.734 .7067 3.599 .9422 TR 4.244 .5488 2.824 .6994 3.663 .9308 CO 3.978 .6542 2.572 .9879 3.402 1.0631 WI 3.791 .5389 2.629 .7951 3.315 .8697 MA 3.741 .6445 2.537 .6703 3.248 .8831 MB 3.961 .4831 2.461 .7145 3.347 .9439 SC 4.248 .5833 2.857 1.0990 3.678 1.0783 SPar 3.712 .6148 2.627 1.1188 3.268 1.0095 CO, safety communication; EI, safety incentives; MA, managers attitude; MB, safety managers commitment; SC, safety communication; SP, safety procedures; SPar,; SR,; TR, safety training; WI, safety employee involvement.Q31 Fig. 1. Safety culture profile of companies’ SH/BP/STATOIL and SH/DP/HRM. Q34 Fig. 2. Evolution of the occupational accidents rates of companies’ SH/BP/STATOIL and SH/DP/HRM. Q35 A. Boughaba et al / A comparative study of two Algerian plants 5 Please cite this article in press as: Boughaba A, et al., Safety Culture Assessment in Petrochemical Industry: A Comparative Study of Two Algerian Plants, Safety and Health at Work (2014), http://dx.doi.org/10.1016/j.shaw.2014.03.005 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 SHAW38_proof ■ 22 April 2014 ■ 5/6
  • 6. workers in SST activities by necessary motivations;Q19 supply em- ployees with in-service training so that they can work with safety measures in place; and inform the workers about the risks to which they are exposed and the correct way to dispute them. Therefore, the workers become aware of the importance of SST, so that they respect the regulations and the procedures of SST, participate actively in the meetings, and offer suggestions to improve the SST. Our findings support that a safety culture that supports the SST is associated with fewer accidentsQ20 compared with organizations that did not pay particular attention to safety culture, as shown in the studies of HofmannQ21 and Stetzer [24] and Neal et al [25]. This study, according to Neal and Griffin [26], suggests that the workers who commit to the safety practices realize better performance in reducing occupational accident rates. Finally, the comparison between two petrochemical plants of the group Sonatrach confirms these results, where the managers of Company A, who are English and Norwegian, distinguish them- selves by the maturity of their safety culture, have significantly higher evaluations than Company B in terms of safety management practices and safety performance. Conflicts of interestQ22 All authors declare no conflicts of interest. ReferencesQ23 [1] Fernández-Muñiz B, Montes-Peón JM, Vázquez-Ordás CJ. Safety culture: analysis of the causal relationships between its key dimensions. J Safety Res 2007;38:627e41. [2] Von Thaden TL, Wiegmann DA, Mitchell AA, Sharma G, Zhang H. Safety culture in a regional airline: results from a commercial aviation safety survey. Pro- ceedings of the 12th International Symposium on Aviation Psychology, OH; 2003. Q24 [3] Cooper MD. Towards a model of safety culture. Safety Sci 2000;36:111e36. [4] Guldenmund FW. The nature of safety culture: a review of theory and research. Safety Sci 2000;34:215e57. [5] Carroll JS. Safety culture as an ongoing process: culture surveys as opportu- nities for enquiry and change. Work Stress 1998;12:272e84. [6] Cox S, Cox T. The structure of employee attitudes to safety: a European example. Work Stress 1991;5:93e104. [7] Cox S, Flin R. Safety culture: philosopher’s stone or man of straw? Work Stress 1998;12:189e201. [8] International Atomic Energy Agency. Summary report on the Post accident Japan; 1986. Q25 [9] Pidgeon NF. Safety culture and risk management in organizations. J Cross- Cultural Psychol 1991;22:129e41. Review Meeting on the Chernobyl Acci- dent. (IAEA Safety Series Report INSAG-1). Q26 [10] Wilpert B. Organizational factors in nuclear safety. In: Kondo S, Furuta K, editors. PSAM5-Probabilistic safety assessment and management. Tokyo: Universal Academy Press, Inc; 2000. p. 1251e65. [11] Cooper MD. Improving safety culture: a practical guide. Chichester UK: Wiley J; 1998. 255 p. Advisory Committee on the Safety of Nuclear Installations, ACSNI. Study group on human factors, Third report: Organizing for safety, London: HMSO, 1993. Q27 [12] ACSNI Human Factors Study Group. Third report: organising for safety, advisory committee on the safety of nuclear installations. Health and Safety Commission; 1993. Q28 [13] Lefranc G, Guarnieri F, Rallo JM, Garbolino E, Textoris R. Does the management of regulatory compliance and occupational risk have an impact on safety culture?. Helsinki: Finland: PSAM11 & ESREL; 2012. [14] Hagan PE, Montgomery JF, O’Reilly JT. Accident prevention manual for busi- ness and industry. 12th ed. Chicago (IL): National Safety Council; 2001. Q29 [15] Griffin MA, Neal A. Perceptions of safety at work: a framework for linking safety climate to safety performance, 2000 safety performance, knowledge, and motivation. J Occup Health Psychol 2000;5:347e58. [16] Borman WC, Motowidlo SJ. Task performance and contextual performance: the meaning for personnel selection research. Hum Perform 1997;10:99e109. [17] Cooper MD, Philips RA. Exploratory analysis of the safety climate and safety behavior relationship. J Safety Res 2004;35:497e512. [18] Dedobbeleer N, Beland F. A safety climate measure for construction sites. J Safety Res 1991;22:97e103. [19] Siu O, Phillips DR, Leung T. Safety climate and safety performance among construction workers in Hong Kong: the role of psychological strains as me- diators. Accid Anal Prev 2004;36:359e66. [20] Zohar D. Safety climate in industrial organizations: theoretical and applied implications. J Appl Psychol 1980;65:96e102. [21] Zohar D. A group-level model of safety climate: testing the effect of group climate on micro accidents in manufacturing jobs. J Appl Psychol 2000;85: 587e96. [22] Baram M, Schoebel M. Safety culture and behavioral change at the workplace. Safety Sci 2007;45:631e6. [23] Vinodkumar MN, Bhasi M. Safety management practices and safety behav- iour: assessing the mediating role of safety knowledge and motivation, 2010 mediating role of safety knowledge and motivation. Accid Anal Prev 2010;42: 2082e93. [24] Hofmann DA, Stetzer A. A cross-level investigation of factors influencing unsafe behaviors and accidents personnel. Psychology 1996;49:307e39. [25] Neal A, Griffin MA, Hart PM. The impact of organizational climate on safety climate and individual behavior. Safety Sci 2000;34:99e109. [26] Neal A, Griffin MA. A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels. J Appl Psychol 2006;91:946e53. Table 6 Correlations among all measures in the study Variables 1 2 3 4 5 6 7 8 9 1. SP 2. SR 0.637* 3. EI 0.612* 0.638* 4. TR 0.619* 0.659* 0.785* 5. CO 0.480* 0.543* 0.645* 0.695* 6. WI 0.544* 0.567* 0.695* 0.701* 0.754* 7. MA 0.550* 0.597* 0.709* 0.750* 0.730* 0.737* 8. MB 0.485* 0.528* 0.752* 0.750* 0.755* 0.779* 0.766 9. SC 0.596* 0.580* 0.719* 0.717* 0.635* 0.671* 0.624* 0.678* 10. SPar 0.618* 0.568* 0.647* 0.658* 0.587* 0.622* 0.610* 0.622* 0.794* *p < 0.01. CO, safety communication; EI, safety incentives; MA, safety managers attitude; MB, safety managers commitment; SC, safety communication; SP, safety procedures; SPar,; SR,; TR, safety training; WI, safety employee involvement.Q32 Saf Health Work 2014;-:1e66 Please cite this article in press as: Boughaba A, et al., Safety Culture Assessment in Petrochemical Industry: A Comparative Study of Two Algerian Plants, Safety and Health at Work (2014), http://dx.doi.org/10.1016/j.shaw.2014.03.005 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 SHAW38_proof ■ 22 April 2014 ■ 6/6