This document discusses coordination and delegation. It defines coordination as harmonizing activities to facilitate success, and ensuring smooth interplay between organizational components. Delegation is granting authority and responsibility to subordinates. The document outlines the importance of both, including achieving unity, specialization, reconciling goals, and facilitating growth. It provides steps for effective coordination like communication and delegation like establishing goals and responsibilities. Overall, the document presents coordination and delegation as essential management functions for organizational effectiveness.

1. COORDINATION
& DELEGATION
TINCY ALANT
11/10/2023
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2. CO-ORDINATION
 Definition: “To co-ordinate is to harmonize
all the activities of a concern so as to
facilitate its working and its success.” - Mr.
Henry Fayol
 “Co-ordination is the effort to ensure the
smooth interplay of the functions and
forces of all the components and parts of
an organization to the end that its purpose
will be realized with a minimum of friction
and a maximum of co-operative
effectiveness.” – Ordaray Tead. 11/10/202
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3. Importance of Co-
ordination:
 Unity in diversity: Large numbers of
employees with diversified activities which
will be inefficient in the absence of co-
ordination.
 Team work: Efforts, energies and skills of
various persons should be integrated as
group efforts to achieve the objectives of
organization. This also eliminates
duplication of work thus leading to
economic and efficient management.
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4.  Functional differentiation: Departments performs
different jobs which needs to be coordinated to
achieve the general objectives of the organization.
 Specialization: Specialists working in a department
know their respective fields thoroughly, but they fail
to know the job of others and the importance of
other’s performances which may lead to cause
dispute among the specialists of different
departments. Such disputes can easily be solved
with co-ordination.
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5.  Reconciliation of goals: Co-ordination reconciles
the employee’s goals with both departmental and
organization goals.
 Employee behaviour: Different people behave in
different ways in a particular setting by virtue of their
habits, approaches and attitudes. Their behavior
may not be rational, understood or completely
predictable. Co- ordination is essential to resolve
such behaviors.
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6.  Congruent flows: Co-ordination ensures the smooth
and continuous flow of information regarding
utilization of resources, activities, using authority and
output.
 Empire building: The line officers always expect co-
operation from staff officers. They may not
reciprocate the similar co-operation. These conflicts
can be easily answered by co-ordination by mutual
co-operation.
 Differentiation and integration: The whole activity of
every organization is classified into specialized and
homogeneous units. Authority is delegated to
various levels of organization.
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7. Steps for Effective Co-
ordination:
 There should be proper delegation of authority
and responsibility at all levels of management.
 All the activities of an organization should be
divided department-wise or section-wise
according to the size of an organization.
 Preparing and adhering to rigid rules and
regulations, procedures, policies, etc.
 Establishment of an effective communication
system.
 Establishment of employee’s grievance cell.
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8.  Proper system of reporting.
 Skilled workers are to be rewarded adequately.
 The management should induce the employees to
take active part in meetings, committees,
conferences, seminars and the like.
 The management should encourage the
employees to have friendly relationship with others.
 Managers should have opportunities to get training
in the area of leadership, co- ordination, planning,
staffing and the like.
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9. DELEGATION
 Definition: “Delegation is the dynamic process of
management in which a manager follows
distribution of work in respect to unique
positional placement of a person.” – Louis A.
Allen
 “Delegation consists of granting authority or the
right to decision-making in certain defined areas
and charging the subordinate with responsibility
for carrying out an assigned task.” – Dougcas C.
Basil
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10. Importance of Delegation:
One of the important methods of training
subordinate and building morals.
Helps the manager to concentrate on
the important work of planning,
organizing and controlling.
 Aids to accomplish several simple and
complex works.
Enables a person to discharge his duties
effectively and economically.
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11. Controls the functioning of business units
located at different places. (Different
branches at different locations.)
Delegation of authority is one of the
surest and best methods of getting better
results.
 It is a tool for motivating and eliminating
cumbersome information system.

12. Advantages of delegation:
Basis of effective functioning:
Delegation lays the basis of effective
functioning of an organization. It
creates the relationship with others
and achieves various objectives of
the organization.
Saving time: Delegation of authority
enables the superior to allot more
time to important matters like
planning, organizing, staffing,
directing, coordinating, controlling
and decision-making.
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13. Opportunity for development: Delegation of
authority gives a very good opportunity to the
subordinate to grow. It helps in identifying the
best person among the various subordinates
for development.
Benefit of specialized service: Delegation
helps the superior to get the benefit of
specialized knowledge of various persons at
lower levels. E.g. Production is delegated to
production manager.
Effective supervision: Delegation of authority
enables effective managerial supervision.
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14.  Reduction of Work: Delegation relieves the superior
from attending to the routine matters. Normally, the
routine matters are allocated to subordinates. It
helps the superior to carry out more responsible
work alone.
 Efficient running of branches: If the business has any
branches, the branch affairs or activities are looked
after by a separate person. When he can get
adequate authority with responsibility he could work
for the smooth and effective functioning of the
particular branch.
 Interest and initiative: Whenever the delegation of
authority takes place, the subordinates may work
with interest. In certain cases subordinates take
initiative to work properly. 11/10/2023
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15. Satisfaction of subordinates: Delegation
of authority will satisfy the self-
actualization needs of the individual.
Expansion and diversification of business
activity: The subordinates are fully trained
in decision making in various fields of the
business by using the delegation of
authority. This type of talents of
subordinates can be used by the top
management in the expansion and
diversification of the business activities.

16. Steps involved in successful
delegation:
 Step I - Establishment of definite goals
 Step II – Developing personal discipline for supervision.
 Step III – Establishment of definite responsibility
 Step IV – Motivation of the personnel
 Step V – Determining what to delegate
 Step VI – Training the subordinates for the new
assignments.
 Step VII – Report collection from the subordinates
 Step VIII – Control Over the performance of the
subordinates.
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