The document discusses team building and effective work teams. It explains that as organizations become more complex, team and group structures will become more important. It outlines the typical stages of group development: forming, storming, norming, performing, and adjourning. The definition of an effective team is provided. Preparing the work environment, team leaders, and team members is key to building effective teams. Leadership and team building are related to addressing important organizational issues like communication, motivation, decision making, learning, values, and conflict management.
Training:
Act of increasing skills & knowledge.
A process of learning a sequence of programmed behaviour.
Substantial influence in changing the capacity of the individual to perform better.
Development:
Process of improving Performance & Personality.
Progress to maturity & better decision making.
Effective utilization of capacity & resources to be a better person.
Equip for higher responsibilities & position.
Sieger Outbound believe that people will realize better about organizational skills (such as leadership, communication, team building, etc) if they are trained in action-oriented way rather than more classroom way of teaching. Thus, with years of experience in different industries, we facilitate our training participants in accelerating their thought process in understanding the concept of organizational skills by providing them with our experiential training method.
Training:
Act of increasing skills & knowledge.
A process of learning a sequence of programmed behaviour.
Substantial influence in changing the capacity of the individual to perform better.
Development:
Process of improving Performance & Personality.
Progress to maturity & better decision making.
Effective utilization of capacity & resources to be a better person.
Equip for higher responsibilities & position.
Sieger Outbound believe that people will realize better about organizational skills (such as leadership, communication, team building, etc) if they are trained in action-oriented way rather than more classroom way of teaching. Thus, with years of experience in different industries, we facilitate our training participants in accelerating their thought process in understanding the concept of organizational skills by providing them with our experiential training method.
It is time to restore the central role of human beings within organizations and society, rethinking process around people.
Welcome to HUMAN RELOAD, a place where you will find everything you need to outperform the human side of your business:
C-Suite coaching and mentoring
Reskilling and upskilling HR programs
HR process redesign and organizational transformation
Executive staffing
Human Reload represents what I do and how you will grow yourself and your business.
Now is the time to dare, and outgrow your limits.
#hr #humanreload #humanresources #leadership #coaching #staffing #performancecoaching #business
An Executive Coach specialising in Leadership. Transition to senior roles, agility, resilience, cognitive performance under pressure, presence, communication and presentation skills, leadership brand and impact.
It is time to restore the central role of human beings within organizations and society, rethinking process around people.
Welcome to HUMAN RELOAD, a place where you will find everything you need to outperform the human side of your business:
C-Suite coaching and mentoring
Reskilling and upskilling HR programs
HR process redesign and organizational transformation
Executive staffing
Human Reload represents what I do and how you will grow yourself and your business.
Now is the time to dare, and outgrow your limits.
#hr #humanreload #humanresources #leadership #coaching #staffing #performancecoaching #business
An Executive Coach specialising in Leadership. Transition to senior roles, agility, resilience, cognitive performance under pressure, presence, communication and presentation skills, leadership brand and impact.
Biodiversity and Ecosystem Services in the Tourism SectorChristina Beckmann
The tourism sector operates at the intersection of environment and big business. As the industry has matured, it has had to face difficult realities with respect to its environmental impacts. Tourism businesses are looking for ways to mitigate environmental impact and positively influence environmental issues.
Sales Mentor A Training Book With The Exclusive Content.harsh157217
Introduction:
In the fast-paced world of sales, success often hinges on the guidance and mentorship one receives. Whether you're a seasoned sales professional or just stepping into the field, the right mentorship can make all the difference. "Sales Mentor: A Training Book With Exclusive Content" is a comprehensive guide designed to equip you with the skills, strategies, and mindset needed to excel in sales. This book goes beyond the basics, offering exclusive insights and techniques from seasoned sales mentors to help you reach new heights of success.
Chapter 1: Understanding the Sales Landscape
Before diving into the specifics of sales techniques and strategies, it's crucial to have a solid understanding of the sales landscape. This chapter provides an overview of the modern sales environment, including market trends, customer behavior, and emerging technologies. By grasping the broader context of sales, you'll be better equipped to navigate its complexities and adapt to changes effectively.
Chapter 2: The Role of Mentorship in Sales Success
Mentorship plays a pivotal role in the development of sales professionals. In this chapter, we explore the significance of mentorship and how it can accelerate your growth and success in sales. Drawing on insights from experienced mentors, we delve into the qualities of effective mentors and how to cultivate meaningful mentor-mentee relationships. Additionally, we discuss the benefits of both formal and informal mentorship and how to leverage them to your advantage.
Chapter 3: Building a Growth Mindset
A growth mindset is essential for success in sales, as it empowers individuals to embrace challenges, learn from setbacks, and continuously improve. This chapter focuses on cultivating a growth mindset and overcoming common barriers such as fear of failure and self-limiting beliefs. Through practical exercises and real-life examples, you'll learn how to adopt a mindset of resilience, curiosity, and adaptability, enabling you to thrive in the dynamic world of sales.
Chapter 4: Mastering Sales Fundamentals
Effective salesmanship relies on a solid foundation of fundamental skills and techniques. This chapter covers essential sales concepts such as prospecting, qualifying leads, delivering persuasive presentations, and handling objections. From cold calling to closing deals, you'll gain valuable insights and strategies to enhance your sales effectiveness and drive results.
Chapter 5: Leveraging Technology for Sales Success
In today's digital age, technology plays a pivotal role in sales enablement and productivity. This chapter explores the latest tools, platforms, and technologies reshaping the sales landscape. From customer relationship management (CRM) systems to sales automation software, you'll discover how to leverage technology to streamline your workflow, personalize customer interactions, and gain a competitive edge in the marketplace.
Chapter 6: The Art of Relationship Building
Sales is fund
Talent Development As A Journey: from Competencies to CapabilitiesSeta Wicaksana
Talent Development is a set of integrated organizational HR processes designed to attract, develop, motivate, and retain productive, engaged employees.
Training of library staff is not an easy task. This presentation tells us about how to train library staff? what are their types & procedures? what type of factors influence the training?
2. • Today with the growing complexity of society
and the continuing development of
technological capability, more organisational life
will revolve around group and team structures
• The contribution of teams and groups will find
accrued importance in the decision making
process
R'tist @ Tourism
3. Group Development
• Forming stage: is characterised by the development of
interpersonal relationships, identification of goals and the
establishment of behaviour norms among the members
• Storming stage: is characterised by intra-group conflict. e.g conflict
over leadership, goals etc
• Norming stage: is where members of the group understand what is
expected of them and where the leadership structure is clear
• Performing stage: This stage results in an effective well-integrated
group that performs the required task effectively & efficiently
• Adjourning stage: When the task is completed, the group prepares
for its winding up.
R'tist @ Tourism
4. Teams
• The team based structures approach is in line
with the human aspect of management that
has sought to encourage and sustain
motivation and commitment of staff as a way
of enhancing and advancing the cause of both
productivity for the organisation and providing
a satisfying environment for employees
R'tist @ Tourism
5. Definition of Team
• “a small number of people with
complementary skills who are committed to a
common purpose, performance, goal and
approach for which they hold themselves
mutually accountable”
R'tist @ Tourism
6. Preparation for effective Team Building
• Effective work teams do not just happen
miraculously; they are the result of careful
planning and preparation.
• The need for:
• Preparing the work environment
• Preparing you: the Leader
• Preparing team members
R'tist @ Tourism
7. Preparing the work environment
1. Identify the department’s purpose that explains clearly (as
a whole) what the department is supposed to do
2. Each employee in the department has clearly defined job
tasks with defined performance levels
3. Ensure that every person/supervisor at every level in the
department demonstrates daily:
1. Leadership skills
2. Work assessment skills
4. Make sure that:
a. There is proper delegation at every level
b. There is chance for creativity, innovation & decision making
by the employee
c. Much emphasis is laid on employee coaching, training and
development at all levels
R'tist @ Tourism
8. Preparing you: The Leader
1. Make sure that all new employee have
completed a measurable and documented
orientation and basic training program in their
new job within the department
2. Ensure good communication and discussion
with your staff:
a. To identify work related strengths and performance
improvement needs of each of them
b. To identify non-budgetary reward that could have value
for each of them
c. So that you and your staff are in regular agreement on
the priority
R'tist @ Tourism
9. 3. The need to identify potential team leaders
and identify additional training or experience
opportunities that will help them in their
development
4. The need to identify to your satisfaction, the
limits of authority you will be willing exert
5. Discussing with the potential team leaders to
help them see through your eyes
6. The need to develop: “ Team code of conduct”
in conjunction with your potential team
leaders that will be observed when you begin
the creation of work teams
R'tist @ Tourism
10. Preparing the Team Members
You need to ensure that every team members
receive training (on/off job) on:
a. Communication: oral and written- better
communication skills will make it easier to work
with each other, their leaders and their
staff/customers
b. Problem solving
c. Conducting effective meeting: Allowing them to
lead departmental meetings to develop their skills
and confidence, take some work load off their
leader, and spot future talent
d. Any kind of training to help them increase their
value to the organisation
R'tist @ Tourism
11. Leadership & Team building
• We have to bear in mind that Leadership &
Team building cannot “function in isolation”,
they are related to the behaviour of people in
organisation
• Some VERY IMPORTANT ISSUES to consider:
6 Issues in Organisation
• Communication
• Motivation
• Personality, perception & decision making
• Learning & learning organisation
• Values, attitude & job satisfaction
• Conflict management
R'tist @ Tourism
12. Communication
• Communication process
• Types/forms of communication
• Flow/channels of communication
• Effective communication
• Barriers to effective communication
Motivation
• Intrinsic/extrinsic motivation
• Maslow’s Theory of needs:
Physiological-Safety-Social-Self esteem-Self
actualisation
• Theory X & Theory Y
R'tist @ Tourism
13. Personality, Perception & D.Making
• Personality types: Extroversion v/s Introversion
• Making judgment on others
• Group/team decision making process
Learning & Learning organisation
• Importance of learning in organisation
• “Learning is living; learning is growing”
• Learning organisation moving towards
Knowledge Management
R'tist @ Tourism
14. Values, Attitude & J.Satisfaction
• Values: Importance
• Attitudes at work & towards work
• Factors leading to Job satisfaction: challenging
work, rewards, work environment & work
condition etc
Conflict Management
• Strategies for managing conflict:
– Communication
– Compromise
– Authoritative command
– Negotiation
R'tist @ Tourism