SlideShare a Scribd company logo
Hotel and Restaurant
Management
Subtitle: Developing and leading teams
Learning outcome
What does it mean to be a team leader?
A team leader leads,
motivates and supervises a
group of employees to
achieve goals that
contribute to the growth of
the organizations
What is TEAM DEVELOPEMENT
ATEAM DEVELOPMENT is
defined as the process of
gathering various members
to build an effective team,
in order to be effective,
critical that team members
can work together to
contribute to teams desired
outcome.
Creating stages for teams
 Orientation: Why I am here?
 Trust building
 Goal and Role definition: What are we
doing?
 Commitment: How will we do it?
Sustaining stages
 Planning : Who does what, where?
 Implementations: High performance
stage
 Reassessment & renewal: Do we
continue? Yes, why, how
Organization strategy plan
1.Clarify Your Vision, Mission, and Values:
1. Begin by understanding your organization’s purpose and core values. Define a clear vision of where
you want to be in the future and a mission statement that outlines your reason for existence. Align these
with your values to create a solid foundation.
2.Conduct an Environmental Scan:
1. Analyze the external environment (market trends, competition, regulatory changes) and internal factors
(strengths, weaknesses, resources). Identify opportunities and threats to inform your strategy.
3.Define Strategic Priorities:
1. Prioritize key areas that need attention. Consider factors like market positioning, growth, innovation,
customer experience, and operational excellence. Focus on what matters most to achieve your vision.
4.Develop Goals and Metrics:
1. Set specific, measurable, achievable, relevant, and time-bound (SMART) goals. These objectives
should align with your strategic priorities. Define clear metrics to track progress and success.
Organization strategy plan
5. Derive a Strategic Plan:
1. Create a roadmap that outlines how you’ll achieve your goals. Break down the plan into actionable
steps, allocate resources, and assign responsibilities. Consider both short-term and long-term actions.
6. Write and Communicate Your Strategic Plan:
1. Document your strategic plan in a concise and accessible format. Share it with key stakeholders,
including employees, board members, and partners. Effective communication ensures alignment and
commitment.
7. Implement, Monitor, and Revise:
1. Execute your plan systematically. Regularly monitor progress, assess performance against metrics, and
make adjustments as needed. Flexibility is essential to adapt to changing circumstances.
 Remember, strategic planning isn’t just about creating a document—it’s an ongoing process that guides
decision-making and drives organizational success. By following these best practices, you’ll be better
equipped to navigate the complexities of strategy and achieve your goals
JOB ENRICHMENT
The job must be designed to provide
opportunities for achievement, recognition,
responsibility, advancement growth. Designing
jobs that include a greater variety of work
content requires:
1. A higher level of knowledge and skill.
2. Give employees more autonomy and
responsibility in terms of planning, directing,
and controlling their own performance.
3. Provide an opportunity for personal growth
and meaningful work experience.
4. Get due credit for the success achieved.
TEAM BUILDING
Team building is the process of
creating a team that effectively works
together towards a common goal. The
importance and main purpose of team
building is to create a strong team
through forming bonds and
connections. Creating these bonds
through team building is very
beneficial to businesses and
organizations.
Title and Content Layout with Chart
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Category 1 Category 2 Category 3 Category 4
Chart Title
Series 1 Series 2 Series 3
Two Content Layout with Table
 First bullet point here
 Second bullet point here
 Third bullet point here
Class Group 1 Group 2
Class 1 82 95
Class 2 76 88
Class 3 84 90
Title and Content Layout with SmartArt
Step 1 Title
• Task description
• Task description
• Task description
• Task description
Step 2 Title
• Task description
• Task description
• Task description
Step 3 Title
• Task description
• Task description
Step 4 Title
• Task description
• Task description
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Developing and leading Management in Tourism

  • 1. Hotel and Restaurant Management Subtitle: Developing and leading teams
  • 3. What does it mean to be a team leader? A team leader leads, motivates and supervises a group of employees to achieve goals that contribute to the growth of the organizations
  • 4. What is TEAM DEVELOPEMENT ATEAM DEVELOPMENT is defined as the process of gathering various members to build an effective team, in order to be effective, critical that team members can work together to contribute to teams desired outcome.
  • 5. Creating stages for teams  Orientation: Why I am here?  Trust building  Goal and Role definition: What are we doing?  Commitment: How will we do it?
  • 6. Sustaining stages  Planning : Who does what, where?  Implementations: High performance stage  Reassessment & renewal: Do we continue? Yes, why, how
  • 7. Organization strategy plan 1.Clarify Your Vision, Mission, and Values: 1. Begin by understanding your organization’s purpose and core values. Define a clear vision of where you want to be in the future and a mission statement that outlines your reason for existence. Align these with your values to create a solid foundation. 2.Conduct an Environmental Scan: 1. Analyze the external environment (market trends, competition, regulatory changes) and internal factors (strengths, weaknesses, resources). Identify opportunities and threats to inform your strategy. 3.Define Strategic Priorities: 1. Prioritize key areas that need attention. Consider factors like market positioning, growth, innovation, customer experience, and operational excellence. Focus on what matters most to achieve your vision. 4.Develop Goals and Metrics: 1. Set specific, measurable, achievable, relevant, and time-bound (SMART) goals. These objectives should align with your strategic priorities. Define clear metrics to track progress and success.
  • 8. Organization strategy plan 5. Derive a Strategic Plan: 1. Create a roadmap that outlines how you’ll achieve your goals. Break down the plan into actionable steps, allocate resources, and assign responsibilities. Consider both short-term and long-term actions. 6. Write and Communicate Your Strategic Plan: 1. Document your strategic plan in a concise and accessible format. Share it with key stakeholders, including employees, board members, and partners. Effective communication ensures alignment and commitment. 7. Implement, Monitor, and Revise: 1. Execute your plan systematically. Regularly monitor progress, assess performance against metrics, and make adjustments as needed. Flexibility is essential to adapt to changing circumstances.  Remember, strategic planning isn’t just about creating a document—it’s an ongoing process that guides decision-making and drives organizational success. By following these best practices, you’ll be better equipped to navigate the complexities of strategy and achieve your goals
  • 9. JOB ENRICHMENT The job must be designed to provide opportunities for achievement, recognition, responsibility, advancement growth. Designing jobs that include a greater variety of work content requires: 1. A higher level of knowledge and skill. 2. Give employees more autonomy and responsibility in terms of planning, directing, and controlling their own performance. 3. Provide an opportunity for personal growth and meaningful work experience. 4. Get due credit for the success achieved.
  • 10. TEAM BUILDING Team building is the process of creating a team that effectively works together towards a common goal. The importance and main purpose of team building is to create a strong team through forming bonds and connections. Creating these bonds through team building is very beneficial to businesses and organizations.
  • 11. Title and Content Layout with Chart 0 1 2 3 4 5 6 Category 1 Category 2 Category 3 Category 4 Chart Title Series 1 Series 2 Series 3
  • 12. Two Content Layout with Table  First bullet point here  Second bullet point here  Third bullet point here Class Group 1 Group 2 Class 1 82 95 Class 2 76 88 Class 3 84 90
  • 13. Title and Content Layout with SmartArt Step 1 Title • Task description • Task description • Task description • Task description Step 2 Title • Task description • Task description • Task description Step 3 Title • Task description • Task description Step 4 Title • Task description • Task description
  • 14. Add a Slide Title - 2
  • 15. Add a Slide Title - 3
  • 16.
  • 17. Add a Slide Title - 4
  • 18. Add a Slide Title - 5