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Mobile Direct 
Marketing 
Ted McNulty 
Sr. Director Performance Advertising
The Post-pc Era Has Arrived 
1600 
1400 
1200 
1000 
800 
600 
400 
200 
0 
2010 2011 2012 2013 2014 2015 2016 
Millions 
Global Shipments of Smartphone/Tablets vs. Portable/Desktop PCs 
Smartphone and Tablet Portable and Desktop PCs 
Source: IDC
HRS 
4256789 
MIN 
SEC 
056789056789 
02:30:00 
TWO HOURS AND FORTY TWO MINUTES 
PER DAY ON MOBILE 
Source: Flurry Analytics, comScore, NetMarketShare - 2014
Time Spent In Mobile (Minutes Per Day) 
180 
160 
140 
120 
100 
80 
60 
40 
20 
0 
Mobile Online Radio Newspapers Magazines
Smartphone Usage Of Younger People
Mobile Is Tough! 
• Small screen size 
• Multiple operating Systems 
• Thousands of different handsets 
• App & WAP / Wifi & Carrier 
• Accidental clicks
Millennial understands mobile and has developed advanced technology to get 
mobile performance campaigns to work. 
8 
Years 
55 
Patents 
1,000s 
of Campaigns 
Targeting | Tracking | Analysis | Optimization
Big Brands Do Mobile Direct Marketing
Essential Elements of a Successful Mobile Campaign 
• Targeting 
• Optimization 
• Mobile Optimized Conversion Flows 
• Scale
Basic Mobile Targeting
Tactical Targeting 
Find Your Audience in Mobile 
Look for partners that can use data to 
identify and refine audiences at scale, with 
pinpoint precision. 
Location: Geographic targeting using Point* 
Device/OS: 9,000+ device types targetable by features 
Connection: Data connection, including WiFi & carrier 
Content: Mobile app and site lists by category 
Time: Dayparting and Day of Week targeting 
*Point is Millennial Media’s premium location targeting 
product suite. More detail available on request. 
Time 
Device/ 
OS 
Location 
Demo 
Connection 
Content 
Tactical Targeting 
Data by Type 
––––––
Mobile Mindset 
Time Of Day 
Percent of Daily Traffic 
PRIME TIME 
• Interaction 
• Entertainment 
WORKDAY 
• Travel & Lifestyle 
• Shopping & Retail 
• Business & Finance 
• eBooks and Reference 
• Music 
• Portals 
• General Content 
MORNING 
• Weather 
• Traffic 
• News/Local 
• Health and Fitness 
• Productivity 
Average Morning Work Day Primtetime
Basic Mobile Targeting 
App vs Mobile Web
86% 
TIME SPENT ON MOBILE 
IS USING APPS 
Source: Flurry Analytics, comScore, NetMarketShare - 2014
Mobile Mindset 
Mobile Apps 
Games 
43% 
Share of Time Spent 
Health 
1% Lifestyle 
Social 
26% 
Productivity 
Utilities 
10% 
Entertainment 
10% 
News 
2% 
2% 
1% 
Other 
5% 
Source: Compiled by Flurry “WW iOS & Android Smart Device Time Spent per App Category”
Marketing Approach 
Mobile Apps 
Choice Recommendation 
Offer Contextually relevant app download 
Ad Unit Large and high impact (e.g. rich media) 
Call to Action Simple, e.g. “Download for Free”
14% 
TIME SPENT ON MOBILE 
Web sites 
Source: Flurry Analytics, comScore, NetMarketShare - 2014
Mobile Mindset 
Mobile Web 
0% 5% 10% 15% 20% 25% 30% 35% 40% 
News 
Weather 
Search 
Maps 
Sports 
Dining 
Traffic 
Classified 
Retail 
Travel
Marketing Approach 
Mobile Web 
Choice Recommendation 
Offer Lead Gen/Direct Response (e.g. auto insurance, 
education, finance) 
Ad Unit Text based ad units 
Call to Action Transparent, e.g. “Get 40% Off”
Advanced Mobile Targeting
Cross-Screen 
Retargeting 
Overview 
Identify consumers who have engaged 
with your site and retarget them across 
smartphones and tablets 
Value: 
• Target consumers who have visited your site 
to search or shop 
• Re-engage with consumers who have 
already interacted with your brand 
• Identify and retarget loyal consumers, based 
on previous actions 
SITE VISIT
Targeting Audiences With 3rd Party Data 
Data Activation 
Audience Profiles are built using a constantly 
refreshed collection of real-world behavioral data 
sourced from precise mobile device signals and 20+ 
data partnerships across mobile, offline, and online 
Behavioral Segments 
✚ Business Travelers 
✚ In-Market for hotels 
✚ In-Market for rental cars 
Audience profiles built with full respect to 
data privacy for consumers and advertisers 
Offline 
Behavioral Data 
Search 
History 
Mobile 
(+ Location) 
Social & 
Sharing 
Past 
Purchase 
Browse 
by Type 
––––––
Audience Segments 
Data Activation 
Audience Profiles are built 
using a constantly refreshed 
collection of real-world 
behavioral data sourced 
from precise mobile device 
signals and 20+ data 
partnerships across mobile, 
offline, and online 
Audience profiles built with full respect to 
data privacy for consumers and advertisers 
Behavioral Segments 
✚ Coupon Shoppers ✚ Shop at Drugstore Chains 
✚ Pet Food Buyers ✚ Offer Seekers 
✚ Purchase Product Specific (Beauty, 
household, grocery, etc.) 
✚ Purchase Brand Specific (Kraft, 
L’oreal, etc.) 
✚ Top Grocery Spenders ✚ Shop at Grocery Stores 
✚ Moms (Green, Stay at home, etc.) 
✚ Premium Brand Buyers
CRM Targeting 
Overview 
Leverage your existing customer lists by 
matching your CRM data to user profiles 
on the Millennial Media platform 
Value 
Millennial Media partners with 
Datalogix, Liveramp, BlueKai, Exelate and 
more to ensure maximum data privacy 
✚ Make CRM data actionable in mobile 
✚ Nurture leads you’ve already invested in 
✚ Reach high-value prospects 
✚ Eliminate wasted ad impressions 
1 
2 
3 
CRM Match 
Match existing CRM 
data with Millennial 
Media user profiles 
Advertiser Safety 
Advertiser safe data pass-over 
to create advertiser 
CRM in mobile 
Targeted Campaign 
Retarget loyal 
customers with less 
waste 
Audience Match
Data Driven Optimization
CONVERSION TRACKING 
APP DOWNLOAD: 
• SDK 
• Server-To-Server 
• Third Party Tools 
MOBILE WEB: 
• Pixel 
• Server-To-Server 
CLICK-TO-CALL 
• Track Call Duration
Using Data To Improve Performance 
To maximize performance, tweak the 
targeting mix including: 
• Publishers 
• Sites 
• Platform 
• Handset 
• Bid 
• Location 
• Carrier/Wifi 
• Creative 
• Frequency
Algorithmic Optimization… 
Automatically adjust bids to hit CPA goals 
• Coverage 
24/7 optimization 
• Speed 
Hit CPA goals sooner 
• Measurement 
More consistent CPA’s over lifetime of 
campaign.
…But Don’t Forget About The Humans 
• Insights from similar 
campaigns 
• Identify trends 
• Apply best practices 
• Tweak the algorithm to 
improve performance
Mobile Optimized Conversion Flows
Lead Form Best Practices 
• Long-form lead generation is 
possible on mobile. 
• Simple navigation. 
• Pre-populated fields. 
• Drop down menus. 
• Be realistic on the information you 
are gathering.
34 | MOBILE AUDIENCE. EVERYWHERE. 
Click To Call Case Study 
Direct Response Agency - Insurance Industry 
Original 
Banners 
Modified 
Banners 
Landing 
Page 
Launch 
Page
CPA Goal: $20.00 $7.77 
35 | MOBILE AUDIENCE. EVERYWHERE. 
Click To Call Case Study 
Direct Response Agency - Insurance Industry 
CLIENTS INCLUDE: 
CPA Average 
221% 
ROI (Approx.) 
6,000 
Quotes, Q1 
CAMPAIGN RESULTS
Scaling 
Mobile 
Campaigns 
Limited 
Scale 
Network 
Scale 
Scale on 
Demand
Summary 
• Targeting 
• Optimization 
• Mobile optimized conversion flows 
• Scale
Native Ads 
• Ads blended within 
content of site 
• Less Intrusive 
• Better use of limited 
screen size 
• Higher Click Through 
Rates 
• Higher Conversion Rates 
• Lower Cost Per 
Acquisition 
39 | MOBILE AUDIENCE. EVERYWHERE.

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MTech14: Targeting Audiences with Direct Response Campaigns on Mobile - Ted McNulty

  • 1. Mobile Direct Marketing Ted McNulty Sr. Director Performance Advertising
  • 2.
  • 3. The Post-pc Era Has Arrived 1600 1400 1200 1000 800 600 400 200 0 2010 2011 2012 2013 2014 2015 2016 Millions Global Shipments of Smartphone/Tablets vs. Portable/Desktop PCs Smartphone and Tablet Portable and Desktop PCs Source: IDC
  • 4. HRS 4256789 MIN SEC 056789056789 02:30:00 TWO HOURS AND FORTY TWO MINUTES PER DAY ON MOBILE Source: Flurry Analytics, comScore, NetMarketShare - 2014
  • 5. Time Spent In Mobile (Minutes Per Day) 180 160 140 120 100 80 60 40 20 0 Mobile Online Radio Newspapers Magazines
  • 6. Smartphone Usage Of Younger People
  • 7.
  • 8. Mobile Is Tough! • Small screen size • Multiple operating Systems • Thousands of different handsets • App & WAP / Wifi & Carrier • Accidental clicks
  • 9. Millennial understands mobile and has developed advanced technology to get mobile performance campaigns to work. 8 Years 55 Patents 1,000s of Campaigns Targeting | Tracking | Analysis | Optimization
  • 10. Big Brands Do Mobile Direct Marketing
  • 11. Essential Elements of a Successful Mobile Campaign • Targeting • Optimization • Mobile Optimized Conversion Flows • Scale
  • 13. Tactical Targeting Find Your Audience in Mobile Look for partners that can use data to identify and refine audiences at scale, with pinpoint precision. Location: Geographic targeting using Point* Device/OS: 9,000+ device types targetable by features Connection: Data connection, including WiFi & carrier Content: Mobile app and site lists by category Time: Dayparting and Day of Week targeting *Point is Millennial Media’s premium location targeting product suite. More detail available on request. Time Device/ OS Location Demo Connection Content Tactical Targeting Data by Type ––––––
  • 14. Mobile Mindset Time Of Day Percent of Daily Traffic PRIME TIME • Interaction • Entertainment WORKDAY • Travel & Lifestyle • Shopping & Retail • Business & Finance • eBooks and Reference • Music • Portals • General Content MORNING • Weather • Traffic • News/Local • Health and Fitness • Productivity Average Morning Work Day Primtetime
  • 15. Basic Mobile Targeting App vs Mobile Web
  • 16. 86% TIME SPENT ON MOBILE IS USING APPS Source: Flurry Analytics, comScore, NetMarketShare - 2014
  • 17. Mobile Mindset Mobile Apps Games 43% Share of Time Spent Health 1% Lifestyle Social 26% Productivity Utilities 10% Entertainment 10% News 2% 2% 1% Other 5% Source: Compiled by Flurry “WW iOS & Android Smart Device Time Spent per App Category”
  • 18. Marketing Approach Mobile Apps Choice Recommendation Offer Contextually relevant app download Ad Unit Large and high impact (e.g. rich media) Call to Action Simple, e.g. “Download for Free”
  • 19. 14% TIME SPENT ON MOBILE Web sites Source: Flurry Analytics, comScore, NetMarketShare - 2014
  • 20. Mobile Mindset Mobile Web 0% 5% 10% 15% 20% 25% 30% 35% 40% News Weather Search Maps Sports Dining Traffic Classified Retail Travel
  • 21. Marketing Approach Mobile Web Choice Recommendation Offer Lead Gen/Direct Response (e.g. auto insurance, education, finance) Ad Unit Text based ad units Call to Action Transparent, e.g. “Get 40% Off”
  • 23. Cross-Screen Retargeting Overview Identify consumers who have engaged with your site and retarget them across smartphones and tablets Value: • Target consumers who have visited your site to search or shop • Re-engage with consumers who have already interacted with your brand • Identify and retarget loyal consumers, based on previous actions SITE VISIT
  • 24. Targeting Audiences With 3rd Party Data Data Activation Audience Profiles are built using a constantly refreshed collection of real-world behavioral data sourced from precise mobile device signals and 20+ data partnerships across mobile, offline, and online Behavioral Segments ✚ Business Travelers ✚ In-Market for hotels ✚ In-Market for rental cars Audience profiles built with full respect to data privacy for consumers and advertisers Offline Behavioral Data Search History Mobile (+ Location) Social & Sharing Past Purchase Browse by Type ––––––
  • 25. Audience Segments Data Activation Audience Profiles are built using a constantly refreshed collection of real-world behavioral data sourced from precise mobile device signals and 20+ data partnerships across mobile, offline, and online Audience profiles built with full respect to data privacy for consumers and advertisers Behavioral Segments ✚ Coupon Shoppers ✚ Shop at Drugstore Chains ✚ Pet Food Buyers ✚ Offer Seekers ✚ Purchase Product Specific (Beauty, household, grocery, etc.) ✚ Purchase Brand Specific (Kraft, L’oreal, etc.) ✚ Top Grocery Spenders ✚ Shop at Grocery Stores ✚ Moms (Green, Stay at home, etc.) ✚ Premium Brand Buyers
  • 26. CRM Targeting Overview Leverage your existing customer lists by matching your CRM data to user profiles on the Millennial Media platform Value Millennial Media partners with Datalogix, Liveramp, BlueKai, Exelate and more to ensure maximum data privacy ✚ Make CRM data actionable in mobile ✚ Nurture leads you’ve already invested in ✚ Reach high-value prospects ✚ Eliminate wasted ad impressions 1 2 3 CRM Match Match existing CRM data with Millennial Media user profiles Advertiser Safety Advertiser safe data pass-over to create advertiser CRM in mobile Targeted Campaign Retarget loyal customers with less waste Audience Match
  • 28. CONVERSION TRACKING APP DOWNLOAD: • SDK • Server-To-Server • Third Party Tools MOBILE WEB: • Pixel • Server-To-Server CLICK-TO-CALL • Track Call Duration
  • 29. Using Data To Improve Performance To maximize performance, tweak the targeting mix including: • Publishers • Sites • Platform • Handset • Bid • Location • Carrier/Wifi • Creative • Frequency
  • 30. Algorithmic Optimization… Automatically adjust bids to hit CPA goals • Coverage 24/7 optimization • Speed Hit CPA goals sooner • Measurement More consistent CPA’s over lifetime of campaign.
  • 31. …But Don’t Forget About The Humans • Insights from similar campaigns • Identify trends • Apply best practices • Tweak the algorithm to improve performance
  • 33. Lead Form Best Practices • Long-form lead generation is possible on mobile. • Simple navigation. • Pre-populated fields. • Drop down menus. • Be realistic on the information you are gathering.
  • 34. 34 | MOBILE AUDIENCE. EVERYWHERE. Click To Call Case Study Direct Response Agency - Insurance Industry Original Banners Modified Banners Landing Page Launch Page
  • 35. CPA Goal: $20.00 $7.77 35 | MOBILE AUDIENCE. EVERYWHERE. Click To Call Case Study Direct Response Agency - Insurance Industry CLIENTS INCLUDE: CPA Average 221% ROI (Approx.) 6,000 Quotes, Q1 CAMPAIGN RESULTS
  • 36. Scaling Mobile Campaigns Limited Scale Network Scale Scale on Demand
  • 37. Summary • Targeting • Optimization • Mobile optimized conversion flows • Scale
  • 38.
  • 39. Native Ads • Ads blended within content of site • Less Intrusive • Better use of limited screen size • Higher Click Through Rates • Higher Conversion Rates • Lower Cost Per Acquisition 39 | MOBILE AUDIENCE. EVERYWHERE.

Editor's Notes

  1. First we'll take you through your choices for tactical targeting