Effective Evaluations in Toastmasters program. Presented at the "Toastmaster Leadership Institute" in Krakow, Poland, July 2012

1. Effective Evaluations
Silvana Wasitova DTM
Division E Governor - D59, 2012-2013
Krakow, July 2012

2. When you received an evaluation,
what made it good?

3. When you received an evaluation,
what made it not so good?

4. One Technique
The Sandwich
4

5. Discussion
1. For a 30-minute advanced-manual speech,
how long should be the evaluation?
2. An advanced speech needs to be evaluated by
an advanced speaker.
3. A beginner’s speech should be evaluated by
another beginner.
4. I disagree with the speaker’s topic!!!

6. The Atkins Sandwich : No Carbs!
Good for:
Experienced speakers
Those who ask for it
6

7. Who benefits from a TM Evaluation?
The Speaker
The Evaluator
The Audience!

8. The Matrix
Plus Delta
Content
Delivery

9.  CONTENT
Organization (Opening/Body/Conclusion, main points/subpoints),
Message Clarity, Purpose,
Transitions Ideas, Logic,
Stories, examples, anecdotes,
Entertainment (humor, interest)
 DELIVERY
Eye Contact
Body Language (appearance, gestures, use of space)
Facial Expression
Vocal Variety (volume, pitch, rate, pauses)
Choice of Words (vivid, descriptive, poetic)
Visual Aids (props, projections)
Filler Words(ahs, ums, repeats, frequently used words/phrases)
Grammar
Pronunciation
Manner (directness, assurance, enthusiasm)

10. From Andrew Dugan

11. The Sensory Matrix
Plus Delta
What I
Saw
What I
Heard
What I
Felt

12. Steps by steps:
 Before the meeting:
contact speaker, ask for the speech objectives and
personal objectives: what areas they would like to get
feedback on; check their speaking frequency record on
EasySpeak
 Before meeting starts:
read the project and past evaluations; confirm focus areas
 During the speech:
be attentive to the speaker; take notes
 After the meeting: explain any specific points you could
not elaborate on during the oral evaluation

13. Summary
1. Check speech objectives, speaker’s goals & past records
2. Listen actively, with ears and eyes; show that you care
3. Personalize to the speaker, their experience & level
4. Avoid generalizations, e.g. “Everyone felt…”
5. Nourish their self esteem,
provide positive reinforcement & direction,
help the speaker stay motivated,
remind their speaker that their goals are attainable
6. Evaluate the speech delivery, not the speech content,
nor the speaker’s views/positions
7. Extrapolate the lessons for the audience to learn

14. Evaluations
amazing learning tool
a safe & nurturing environment

17. Silvana Wasitova, DTM
Division E Governor - D59, 2012-2013
SilvanaDTM@yahoo.com
+41 79 558 0509
@wasitova