1. BOEING PROPRIETARY
Leveraging The Virtual Team
Agenda
Office of Internal Governance | Compliance Integration
 Leveraging the Virtual Team:
– What is a virtual team?
– Why do we use them?
– How do we keep them engaged?
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2. BOEING PROPRIETARY
Leveraging The Virtual Team
What is a Virtual Team
Office of Internal Governance | Compliance Integration
 Virtual Team
– A group of people who work interdependently with a
shared purpose across space, time, and
organizational boundaries using technology
Team members
in another country
Team members at
satellite offices Team members
at home
Team members spread
around different buildings
at a campus or city
Team members
in another city
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3. Leveraging the Virtual Team BOEING PROPRIETARY
Why we use Virtual Teams
Office of Internal Governance | Compliance Integration
Lean Principles
Leadership
Personal Accountability
Less travel = Results
time and money
saved
Greater reach =
new opportunities
Easier collaboration = Acceleration of
better/quicker decisions business =
faster revenue growth
Emphasis today is collaborating from afar
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4. BOEING PROPRIETARY
Leveraging The Virtual Team
How do we keep them engaged?
Office of Internal Governance | Compliance Integration
 Keep them coming back for more
– Make a personal connection
– WIIFM?
– Engage leadership
– Build Trust
– Empower
– Have a purpose
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5. BOEING PROPRIETARY
Leveraging The Virtual Team
Setting the Norms
Office of Internal Governance | Compliance Integration
We’re not all on the same page when it comes to teaming virtually.
No virtual members Virtual members
Effective level of meeting skill & ability
Frustration Acceptance
Denial
Learning
Anger
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The challenge: Finding a method to level-set the entire team to a virtual environment.

6. BOEING PROPRIETARY
Leveraging The Virtual Team
Virtual Etiquette
Office of Internal Governance | Compliance Integration
 How to be a good virtual citizen:
– Use a corded “land line” instead of a
cell phone
– Conduct a round of introductions
– Be aware of background noise:
– Stay on mute when not speaking
– Identify yourself before commenting
– Be responsible for your full
participation:
– Listen carefully
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7. BOEING PROPRIETARY
Leveraging The Virtual Team
Have a structure
Office of Internal Governance | Compliance Integration
 How to create structure:
– The Mission Statement
– Meeting and Operational Norms
– Virtual Etiquette
– Calendaring/Schedule Strategies
– Email/Virtual Communication Standards
– Conflict Resolution
– Communication Plans
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8. BOEING PROPRIETARY
Leveraging The Virtual Team
Leveraging technology tools
Office of Internal Governance | Compliance Integration
 Get the most bang for your virtual buck:
– Phone conferencing
– Web conferencing/collaboration
– IM/Chat
– Email
– Social Networking Sites
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9. BOEING PROPRIETARY
Leveraging The Virtual Team
Photo Organization Chart
Office of Internal Governance | Compliance Integration
Sharon Welch Sharon Welch
Program Information Sharon Welch
Manager Technology Office Administrator
Business Partner
Sharon Welch Sharon Welch Sharon Welch
Project Business BCA Deployment
Manager Operations Specialist
Sharon Welch Sharon Welch Sharon Welch
Program Planner IDS Deployment Communications
Specialist
SSG Service Group Demand Management Projects / Leaders
Real Property Sq. Ft Energy Efficiency
Travel Sharon Welch
Sharon Welch Use & Occupancy
Sharon Welch
Domestic Relocations
International Assignments Premium Freight Non-Recurring
Sharon Welch Projects
Sharon Welch
Sharon Welch
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10. BOEING PROPRIETARY
Leveraging The Virtual Team
Make it personal
Office of Internal Governance | Compliance Integration
 That personal touch:
– Photo Org Charts
– Encourage Interaction/Create Dialog
– Virtual “Around the Rooms”
– Informal Interactions
– Conversation Recruitment
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11. BOEING PROPRIETARY
Leveraging The Virtual Team
Conclusion
Office of Internal Governance | Compliance Integration
 Virtual Teams can be powerful tools:
– Have a structure
– Leverage technology
– Make it personal
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12. BOEING PROPRIETARY
Leveraging The Virtual Team
Conclusion
Office of Internal Governance | Compliance Integration
 Questions?
– Sharon Welch
seashoremuse@yahoo.com
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