1. CURRICULUM VITAE
Name: Alison McKeown
Address: 65 Kincora Court, Clontarf, Dublin 3.
Telephone: 01-8331388 (H) 087- 6897657 (M)
E-Mail: alimac67@hotmail.com
EDUCATION
I.A.D.T Dun Laoghaire Post-Grad. Business & Cultural Event Mgmt (Merit)
Dublin Business School B.A. in Film, Literature & Drama (1st
Class Hons.)
International House, CELTA TEFL Certificate
Palma, Mallorca, Spain
Citas Training Centre, ECDL Certificate
Abbey Street,Dublin 1
Fas, Baldoyle, Dublin 3 MOS Excel, currently training in Web Development
Loreto Commercial College, SecretarialCourse
St. Stephen’s Green, Dublin 2
Manor House School, Raheny Leaving Certificate
EMPLOYMENT
Cremore Clinic Medical Secretary Jan-April 2009
Clontarf Chiropractic Receptionist April – Oct 2008
Centre of English Studies Teacher of English July –Oct 2007/8
International House, Mallorca Teacher of English Oct 2006-June 2007
I taught pupils ranging in age from six years to adults, incorporating various levels
from Elementary to Advanced, one-to-one classes, and Business English.
I worked as Invigilator and Assessor on the Mock FCE and CAE Exams.

2. Quality Freight Ltd. P.A/Receptionist Oct 05-June 06
 Diary Management
 Booked flights, hotels, conference calls etc.
 Dicta typing: letters, reports, all correspondence for Director and Managers
 Reception; responsibility for maintenance of office facilities; all general admin.
 Handled emails, confidential correspondence and private affairs of Director
Cadence DesignSystems Receptionist/Administrator Feb–Oct 2005
 Reception and Administration
 Booked conference rooms, conference calls, taxis, hotels, chauffeur etc
 Handled petty cash, employee expense reports, issued purchase orders for
stationery, office equipment etc. using SAP system
Irish Independent Newspapers Recruitment Sales Exec. 1986-2004
 Telesales reception: Handling all aspects of Newspaper advertising, from small
ads to major campaigns
 Customer Service: dealing with all complaints, queries, cancellations of orders
 Dicta Typing: Inputting advertisements over telephone
 Administration: Processing advertisements, inputting onto system, editing,
pricing, laying out, costing and handling alterations and cancellations
 Sales: cold calling, up-selling, developing new and existing business.
 1999-2004 liaised with all the major Recruitment Agencies, putting together
advertising packages, planning layouts, and taking full responsibility for all
aspects of the Recruitment Supplements.
PERSONALTRAITS
 Accountable, reliable, efficient and mature
 Can work on own initiative or as part of a team
 Excellent communication and interpersonal skills
 Customer focused
 Versatile, creative and enjoy learning new skills
 Ability to work to strict deadlines
 Excellent editorial and proofreading skills, and ability to quickly analyse data
 Enjoy problem solving
SKILLS: Strong literary, verbal and negotiation skills, editorial, proof-reading,
research, high speeds in dicta-typing, Excel & Word, Final Cut Pro, TEFL.
HOBBIES: Literature, Film, Theatre, Music, Writing, Travel, Running,
volunteering as an Adult Literacy Facilitator