1. Curriculum Vitae
Charles Dennis Stow
Personal Information:
Address 21 MontrealCourt,
HarbourViews,
Gibraltar,
GX111AA
Date ofBirth 30 November1992
ContactN°’s 54044377or
20043385
E-mail charlesstow@gmail.com
Nationality Italian& South African
Languages English& Afrikaans
Profile:
I am anambitious,motivatedand hard-workingindividuallooking to utilise mywide ranging skills and abilities in
a challenging and dynamic environment.
Throughmyworkexperience,I have developedmyinterpersonalandcommunication abilities and maintained a
good relationship with staff and persons of different backgrounds. I am a confident, self-disciplined person with
leadership qualities and able to work well under pressure both in a team environment as well as without close
supervision. As a result of my managerial/director roles, I have planned, organised and prioritised work and used
resources to achieve value for money. I am able to make sound decisions, follow defined work procedures and
instructions and respond positivelyto change.
Whilst undertaking volunteering work with a local charity, I have advanced myawareness and understanding of
being able to communicate and relate with people of different abilities. Myinterest in cars and IT have developed
my repairing and restoring skills, whilst demonstrating my attention to detail, completion of tasks and problem
solving abilities.
I have a logical,clearandanalyticalmind,communicatingeffectivelyboth orallyand inwritingin two languages.I
am of good behaviour,appearanceand manner, always endeavouring to provide a professional service in anyrole.
Skills and Strengths:
Skills
Good computer skills
Good time management
Organisational skills
Self-discipline
Hard Worker
Strengths
Good Listener
Fast learner
High attention to detail
Leadership skills
Communication Skills
Education:
Nelson MandelaMetropolitanUniversity,PE, SA 2013– 2014
MuirCollegeBoys HighSchool,Uitenhage,PE, SA 2006– 2010
Hottentots HollandHighSchool,SomersetWest, SA 2006– 2006
Gordon’sBayPrimarySchool,CapeTown,SA, 1999– 2005
ABC Educare Centre,Port Elizabeth, SA 1996- 1998
Qualifications:
National SeniorCertificate [2010]
Mathematics 7
EngineeringGraphics&Design 7
English 4
Afrikaans 4
Life Sciences(Biology) 4
PhysicalSciences(Physics& Chemistry) 4
Life Orientation 4

2. Wine & SpirtEducationTrust(WSET)[2014]
Level 1 Award inWines (QCF)
BIIAB(BritishInstitute ofInnkeepingAwardingBody) [2015]
BIIAB Level 2 – Award for PersonalLicenceHolders .
Chemex[2014]
Certificationforthe Safe Handling andUseof ChemexCleaningandHygieneProduct.
WorkExperience:
The Old Millwrights Arms – Aylesbury (Storm Pubs Ltd) [Mar 2015 – Jun 2016]
Positionsheld:Chef – AssistantGeneral Manager – General Manager – PubDirector
Key Duties:
• Chef Duties: Preparation work, Cooking with attention to detail, managing stock limits.
• General bar-work: Serving, stocking, waitering, prep work, cashing-up.
• Managerial Duties: Organising functions up to 100, ordering/managing stock, managing staff,
pub marketing and design.
• Director Duties: Managerial duties, managing payments, corresponding with vendors.
Badgemore Park Golf Club – Front of House [Oct 2014 - Mar 2015]
Key Duties:
• Bartending, stock controls, prep work, cashing up.
• Preparation and set-up of official functions of 180+.
• Receptionist duties.
The Hinds Head (Heston Blumenthal) – Mixologist [Mar 2014 – Oct 2014]
Key Duties:
• Cocktail Mixology.
• Dailystocktake.
• Promoting products to clients.
Plumbago Hills – PartTime Barman whilst attending University [Dec 2012 – Dec 2013]
Key Duties:
• Bartending duties at Weddings, CharityFunctions & UniversitySports Events.
TopBillings –Cellular,Voice&DataTelecomsFirstLine Support [Apr 2011 – Dec 2012]
Key Duties:
• Manage all functions associated with:
 Mobile Broadband: Upgrades, Porting, Migrations, SIM Swaps and cancellations.
 PBX & Network Operators: Assessing client’s needs, Project Management of hardware & software
installations, MAC’s (moves, adds and changes), documentation, hand holding & training.
• Manage hardware auditing, collection and deliveries.
• Resale of faulty/damaged handsets via CSI Projects.
• Manage accounting and billing related queries.
• Manage user’s profiles online with Service Providers portals.
• Manage payroll deductions as per Client’s Corporate Policy.
• Liaising with suppliers and clients.
• Liaise with Client’s International Call Centres.
• BlackberryBES & BIS set up and troubleshooting.
• RICA agent.
• Fault and repair reporting, follow through SLA’s timeframes as set up contractually with individual service
providers.
• Set-up of Tender Documentation/RFQ/RFI.

3. Skills/Interests:
IT Skills:
• Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Extensive technical knowledge on Mobile & Data hardware as well as touching on PBX, VoIP.
• Lotus Notes troubleshooting.
• Setting up basic networks – Computers and Telephone systems (PBX).
• Computer troubleshooting.
• Stripping and rebuilding of desktop computers.
• Hardware and Software repairs.
• Fault finding.
SmilesFC (DisabilityFootball CharityClub)
• Assisting and Managing the coaching of young adults with disabilities.
Sports:
• Squash, Swimming,Hockey& Running.
Hobbies:
• Repairing&UpgradingComputers,MobileDevices,MotorVehicles&MotorCycles.
All referencesandcertificatesareavailableonrequest.