1. CLAUDINE MAY M. MATA
C Namie St., 2nd Avenue Caloocan City
E-mail : claudinemaymedrano@yahoo.com
CP# : +639051774126
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Objective
To be part of the service industry that I may utilize my knowledge, skills, and abilities. As
well as to effectively contribute what I have learned for the years that I have been in school to
an institution, both strategic and operational level in any capacity that best match my skills and
abilities.
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Personal Information
Full name : Claudine May Medrano Mata
Nationality : Filipino (born in Ilagan City, Isabela)
Date of Birth : May 05, 1993
Place of Birth : Ilagan City Isabela
Status : Married
Gender : Female
Educational Background
2009-2013 Tertiary Level
University of the East - Caloocan Campus
Bachelor of Science in Tourism Management
105 Samson Road, Caloocan City
2005-2009 Secondary Level
Nan-Sing High School
Dalupang Street, Cauayan City Isabela
1997-2005 Elementary Level
Nan-Sing High School
Dalupang Street, Cauayan City Isabela
Internship
Company: Manila International Airport Authority
Department: Public Assistance Division
Number of Hours: 600 Hour
Job Description:
o Assist in encoding and processing of Meet and Assist/VIP Reservation request
from private companies and government agencies.
o Filling of important office documents, i.e. letter requests, leave application, etc.
o Posted in passenger movement areas at NAIA Terminals, i.e. Check-in-counter,
Initial and Final Security Checkpoints and Immigration areas;
o Extends necessary assistance to passengers and airport users in need;
o Provides answer to all inquiries and recommends possible solution to whatever
problem may be on hands;
o Gives accurate information in all areas, aspect and facilities in airport;

2. o Accommodates guest at the various lounges;
o Answer phone calls/queries regarding Accommodation and Assistance
Reservation and Services,.
Working Experience:
Company Designation Period covered
CGC Personnel Alternatives Group Inc. Cargo Representative November 2013 – Present
(deployed at Philippine Airlines Cargo Terminal at
Ninoy Aquino International Airport)
Job Description
o Check import/export documentation to determine cargo contents, and classify goods
into different fee or tariff groups, using a tariff coding system.
o Contact vendors and/or claims adjustment departments in order to resolve problems
with shipments, or contact service depots to arrange for repairs.
o Determine method of shipment, and prepare bills of lading, invoices, and other shipping
documents.
o Direct delivery trucks to shipping doors or designated marshalling areas, and help load
and unload goods safely.
o Direct or participate in cargo loading in order to ensure completeness of load and even
distribution of weight.
o Enter shipping information into a computer by hand or by using a hand-held scanner
that reads bar codes on goods.
Seminars Attended
 “Image Building, Self-confidence and Communication”
University of the East Multi-Purpose Hall 1, Caloocan Campus
September 04, 2012, Speaker: Dr. George Roos
 “Pre OJT Orientation Seminar
University of the East Multi-Purpose Hall 1, Caloocan Campus
August 01, 2012, Speaker: UE Partners
 “A Travel and Tourism Industry: A Huge Part in Country’s Economy”
UE Theater: University of the East-Manila
March 13, 2012, Speaker: Mr. Robert Lim Joseph, et al.
 “Practice in Tourism: Bring Out the Best”
University of the East Multi-Purpose Hall 1, Caloocan Campus
August 04,2011, Speaker: Mr. Robert Lim Joseph,

3. Organization
2010-2013 University of the East Travel Society
University of the East-Caloocan Campus
Active Member
2009 SayawitClub
Nan-Sing High School
President
Achievement
2012 Collage Scholar Ship
2009 Leadership Award
Loyalty Award
Skills and Abilities
I am knowledgeable in using both internet and computer especially in MS Word, MS
Excel and MS PowerPoint. I can write and speak fluently English and Filipino. I have eagerness
to learn new things and apply it in any situation. I am trustworthy and loyal. Good at multi-
tasking and have a long patience. Have a competitive attitude but has the ability to deal with
rejection.
Character Reference
Mr. Richard Gamier
Professor
CAS Faculty University of the East - Caloocan Campus
09178534273
Ms. Judith Saez
Document Comptroler
Manila International Airport Authority-Terminal 1
09264678301
Mrs. Connie Besa
Etihad Airways
Catering Contract Officer
Catering Department
Email Add cbesa@yahoo.com