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CURRICULUM VITAE OF OLWETHU MSHUMPELA
1) PERSONAL DETAILS
Surname: Mshumpela
Name: Olwethu
Driver’s License: Code B
Physical address: 11 Bandolier Street
Crystal Park
1501
Postal address: P.O. Box 3127
Benoni
1501
Cell: 0782998945
2) ACADEMIC DETAILS
a) Tertiary Education
Institution: University of South Africa
Course: Bachelor of Laws (LLB)
Current Year: 2015
b) Secondary Education
School: St Dominic’s School For Girl’s Boksburg
Year: 2009
Qualification: Grade 12 National Senior Certificate
3) WORK EXPERIENCE
Current Employment
Operations Manager at Correlian Security
Duties: Supervise all the security sites by making daily visits, liaising
with the clients and the security guards.
Attending monthly meetings with clients to ensure that
everything is in order.
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Administrative duties include, typing out the monthly rosters,
and registers.
Calculating the hours each guard worked to assist with pay
roll.
Monthly uniform stock takes.
Previous Employment
Customer Retail Specialist for Telkom Direct Store
Duties: Oversee Customer Service Department
Supervise Customer Service Representatives
Greet customers and offer information.
Resolve customer problems with products and
billings.
Pull and stage call orders before customer arrival.
Ensure cleanliness and maintenance of product area
as per retailer specifications.
Maintain positive working relationships with store
employees and customers.
Strategize to enhance customer service, drive store
sales and enhance profitability.
Ensure effective merchandise of products and
displays to optimize sales and profitability.
Pull data reports and customer surveys.
Engage in sales campaigns, offer excellent customer
service in interactions.
The Creative Council (TCC): Promoter for many of their products.
Marketing Vision Captured: Promoter at the duty free mall at the OR Tambo
International Airport.
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TEVO: In-store promoter at Builders Warehouse Beyers Park.
IMSEC (Labor Law Arbitration and Mediation Specialists): Host at the Annual
Labor Law Conference.
NMMU: Quantity surveying in impoverished communities for Masters Students.
4) TRANSFERABLE SKILLS
a) Computer Skills and knowledge:
I have a good working knowledge of the following
MS Word (79% score on my certificate)
MS Excel (basic) (72% score on my certificate)
MS Power point (80% score on my certificate)
MS Outlook
MS Publisher
E-mail
b) Communication Skills:
Verbal skills: My ability to communicate well and accordingly with
different people, face to face, at a working
environment and at a tertiary level has enabled me to
acquire this skill.
Writing skills: Writing assignments at tertiary level has enabled me
to obtain this skill.
Impersonal skills: My ability to speak, write and present myself
fluently and clearly has enabled me to have good
impersonal relations with different people. I also
participated in the UNISA Street Law Program.
5) ATTRIBUTES
My hard working, organized, dependable, sociable, openness and highly motivated
qualities are attributes to my ability to associate well with people of different
cultures, beliefs and personalities.
REFERENCES
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Mr. Qhawe Yozi: CEO of Marketing Vision Captured
Cell: 0614936431
Work no: 0114651139
Mr. Sidwell Mithi: Project Leader and Trainer for TCC
Cell: 0833548990
Work no: 0104929700
Ms. Jessica Hosking Project Leader for Quantity Surveying
Cell: 0844184857.
Ms. Tasha Trainer at Tevo.
Cell: 0838744880.
