1. Assignment: Patient and Nurse Communication
Assignment: Patient and Nurse CommunicationORDER HERE FOR ORIGINAL, PLAGIARISM-
FREE PAPERS ON Assignment: Patient and Nurse CommunicationI don’t know how to
handle this question and need guidance. Prepare a 3–4-page report on nurse-patient
communication in which you address types of communication, factors that influence the
communication experience, and how the patient experience affects health outcomes.
Recommend evidence-based strategies to improve nurse-patient communication and
explain how the strategies consider patient demographics. Nursing professionals do not
only communicate with others within their organizations—often, they are also the first
point of contact with patients. Thus, nursing professionals need superior communication
skills to explain procedures and medication instructions, as well as to listen to what patients
need to say. Assignment: Patient and Nurse CommunicationShow Less By successfully
completing this assessment, you will demonstrate your proficiency in the following course
competencies and assessment criteria:Competency 2: Describe the concepts, processes, and
tools required to conduct comprehensive health assessments for individuals, families,
communities, and populations.Recommend evidence-based strategies to improve nurse-
client/patient communication.Explain how nurse-client/patient communication strategies
consider individual demographics.Competency 3: Explain the internal and external factors
that can affect the health of individuals, families, communities, and populations.Describe the
types of communication that occur between nurses and clients/patients.Explain the factors
that influence the communication experience between nurses and clients/patients.Explain
how the client/patient communication experience can impact health care
outcomes.Competency MapCheck Your ProgressUse this online tool to track your
performance and progress through your course.Toggle DrawerContextClark and Paraska
(2014) suggest that understanding how people communicate is the first step in learning
how to teach patients more effective methods of listening, self-awareness, and self-
expression—and also in identifying barriers in communication. The process of
communication can be difficult, as we can interpret meaning based on a variety of hidden
messages—some conscious and intentional—some not. Assignment: Patient and Nurse
CommunicationReferenceClark, C. C., & Paraska, K. K. (2014). Health promotion for nurses:
A practical guide. Burlington, MA: Jones & Bartlett.Toggle DrawerQuestions to ConsiderTo
deepen your understanding, you are encouraged to consider the questions below and
discuss them with a fellow learner, a work associate, an interested friend, or a member of
your professional community.How well do you communicate with other professionals with
2. whom you work?How well do you listen when other professionals speak to you?Toggle
DrawerResourcesSUGGESTED RESOURCESThe following optional resources are provided to
support you in completing the assessment or to provide a helpful context. For additional
resources, refer to the Research Resources and Supplemental Resources in the left
navigation menu of your courseroom.Capella ResourcesAPA Paper Template.APA Paper
Tutorial.Library ResourcesThe following e-books or articles from the Capella University
Library are linked directly in this course:Dean, E. (2012). A patient approach. Nursing
Standard, 27(10), 16–18.Eggenberger, T., Garrison, H., Hilton, N., & Giovengo, K.
(2013). Discharge phone calls: Using person-centred communication to improve
outcomes. Journal of Nursing Management, 21(5), 733–739.Easton, P., Entwistle, V. A., &
Williams, B. (2013). How the stigma of low literacy can impair patient-professional spoken
interactions and affect health: Insights from a qualitative investigation. BMC Health Services
Research, 13(1), 1–12.Nørgaard, B., Kofoed, P., Ohm Kyvik, K., & Ammentorp, J.
(2012). Communication skills training for health care professionals improves the adult
orthopaedic patient’s experience of quality of care. Scandinavian Journal of Caring Sciences,
26(4), 698–704.Warnock, C. (2014). Breaking bad news: Issues relating to nursing
practice. Nursing Standard, 28(45), 51–58.Manias, E. (2010). Medication communication: A
concept analysis. Journal of Advanced Nursing, 66(4), 933–943.Show LessCourse Library
GuideA Capella University library guide has been created specifically for your use in this
course. You are encouraged to refer to the resources in the BSN-FP4002 – Assessment,
Communication, and Collaboration Library Guide to help direct your research.Internet
ResourcesAccess the following resources by clicking the links provided. Please note that
URLs change frequently. Permissions for the following links have either been granted or
deemed appropriate for educational use at the time of course publication.Nursing
Professional Communication – Hostile Client | Transcript.Nurse and the Angry
Patient | Transcript.Nurse Patient Relationship/Communication | Transcript.Proper Patient
Care – Communication Techniques | Transcript.Say This, Not That: Patient Experience
Video | Transcript.Assessment InstructionsImagine that, in an effort to reduce the number
of patient complaints about nursing staff, organizational leadership has asked your
department to prepare some preliminary research on a number of different topics. Your
topic is patient communication, such as the following: Assignment: Patient and Nurse
CommunicationThe types of communication that take place between nurses and
patients.The factors that can influence both positive and negative experiences.How the
experience can impact health care outcomes.Strategies that can improve the communication
between nurses and patients.PREPARATIONSearch the Capella library and the Internet for
peer-reviewed journal articles or other professional resources on the topic of effective
communication with patients. You will need at least 3 resources to support your work in
this assessment.DIRECTIONSPrepare a report on patient-nurse communication in which
you include the following:Describe the types of communication that take place between
nurses and clients/patients. Do not forget to consider types of communication beyond
verbal and written on paper.Explain the factors that influence positive and negative
experiences during the communication process. (Hint: Consider the experiences of both the
client/patient and the nurse. Also, consider things such as age, gender, culture, and so on, of
3. both the client/patient and the nurse.)Explain how the client/patient experience can impact
health care outcomes.Recommend evidence-based strategies for improving communication
between client/patients and nurses.Explain how the strategies consider different
client/patient demographics.Format this assessment as a report that you would give to your
supervisor. It may be helpful for you to review how your organization formats internal
reports and incorporate your findings. You are still required to adhere to APA guidelines for
in-text citations and references, as well as for formatting your reference page. Assignment:
Patient and Nurse CommunicationADDITIONAL REQUIREMENTSInclude a title page and a
reference page.Ensure your assessment is 3–4 pages in length.Use double-spaced, 12-pt.,
Times New Roman font.
