Nurse-patient communication takes many forms, both verbal and nonverbal. Factors like age, gender, and culture can influence the communication experience for both patients and nurses. Effective communication is important as it can impact health outcomes. Evidence-based strategies should be used to improve communication between nurses and patients, taking into account different patient demographics.

1. Patient Communication
Prepare a 3–4-page report on nurse-patient communication in which you address types of
communication, factors that influence the communication experience, and how the patient
experience affects health outcomes. Recommend evidence-based strategies to improve
nurse-patient communication and explain how the strategies consider
patient demographics.Nursing professionals do not only communicate with others
within their organizations—often, they are also the first point of contact with patients.
Thus, nursing professionals need superior communication skills to explain procedures and
medication instructions, as well as to listen to what patients need to say. Clark and
Paraska (2014) suggest that understanding how people communicate is the first step in
learning how to teach patients more effective methods of listening, self-awareness, and
self-expression—and also in identifying barriers in communication. The process
of communication can be difficult, as we can interpret meaning based on a variety of
hidden messages—some conscious and intentional—some not.Reference Clark, C. C., &
Paraska, K. K. (2014). Health promotion for nurses: A practical guide. Burlington, MA: Jones
& Bartlett. Imagine that, in an effort to reduce the number of patient complaints about
nursing staff, organizational leadership has asked your department to prepare some
preliminary research on a number of different topics. Your topic is patient communication,
such as the following:The types of communication that take place between nurses and
patients.The factors that can influence both positive and negative experiences.How the
experience can impact health care outcomes.Strategies that can improve the communication
between nurses and patients.PreparationSearch the Capella library and the Internet for
peer-reviewed journal articles or other professional resources on the topic of effective
communication with patients. You will need at least 3 resources to support your work in
this assessment.DirectionsPrepare a report on patient-nurse communication in which you
include the following:Describe the types of communication that take place between nurses
and clients/patients. Do not forget to consider types of communication beyond verbal and
written on paper.Explain the factors that influence positive and negative experiences
during the communication process. (Hint: Consider the experiences of both the
client/patient and the nurse. Also, consider things such as age, gender, culture, and so on, of
both the client/patient and the nurse.)Explain how the client/patient experience can
impact health care outcomes.Recommend evidence-based strategies for improving
communication between client/patients and nurses.Explain how the strategies consider
different client/patient demographics.Format this assessment as a report that you would

2. give to your supervisor. It may be helpful for you to review how your organization formats
internal reports and incorporate your findings. You are still required to adhere to APA
guidelines for in-text citations and references, as well as for formatting your reference
page.Additional RequirementsInclude a title page and a reference page.Ensure your
assessment is 3–4 pages in length.Use double-spaced, 12-pt., Times New Roman font.