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Remote Interviewing Solutions
Number of customers:
Total: 29




                       Kevin Lo           Bryan Jadot
What we thought
•   Hypothesis
    o   Engineers wanted a tool that would integrate
        elements of a typical remote interview (video chat,
        collaborative coding, code execution / testing)
•   How we tested it
    o   Talked to 29 customers: many engineers, many
        recruiters, 1 HR employee, 1 VC
Business Model Canvas

 Key Partners       Key Activities      Value Propositions       Customer Relations       Customer Segments
 1) Amazon          1) Customer         Problem                  Encourage hiring         Individuals
 2) Dice, Indeed,   service             Wants to conduct         engineers to use the     Hiring managers and
 Workopolis         2) Sales            interview remotely but   free version. Spreads    engineers conducting
                                        needs to use several     virally through          interviews in software
                                        mediums                  company. Company         engineering fields.
                                                                 has to pay for the
                                        Solution                 additional interviews.   Companies
                                        Integrated product for                            Initially growth stage
                                        conducting interviews                             companies, but later
                                        remotely.                                         first tier, large software
                                                                                          companies.
                                        Key Features
                                        1) Collaborative editor                           Job they want us to do
                                        with code formatting.                             Ability to effectively and
                    Key Resources       2) Record interviews Channels                     quickly interview
                    1) Servers (AWS)    3) Execute and test     1) Website
                                                                                          candidates, so they can
                    2) IP of our code   code.                                             return to their jobs.
                    execution server    4) Video chat

Cost Structure                                           Revenue Streams
1) Servers                                               1) Freemium
2) Designers                                             2) Monthly subscription
3) Technical support engineers                           3) Yearly subscription
4) Account managers                                      4) Per interview
Original design
Monday night - What we learned
•   Small market
    o   TAM only $5-10M.
    o   Target market only $1.25-2.5M
•   Engineers who conducted interviews were
    interested in our product, but we weren't sure if
    they thought the company was willing to pay
    o   Liked code execution but didn't feel like it was crucial
    o   Other features weren't as important
    o   Mostly, this process is useful for quickly screening out fakers
•   A better idea of the recruiting and interviewing
    process
    o   From the perspective of engineers, recruiters and human
        resources employees.
Market Analysis
•   TAM: About 1-2 million software interviews per year
    based on data from US Bureau Labor of Statistics.
     o   Charging $5 per interview, we will make $5-10 million per year.
•   SAM: About half of these interviews are conducted
    remotely and can run on our platform
     o   Many companies just hire locally
     o   $2.5-5 million per year
•   Target Market: Growth stage (size: 20-2,000)
    companies actively hiring
     o   $1.25-2.5 million per year
Business Model Canvas                                    Customer Segments
                                                                                       Individuals
Key Partners       Key Activities      Value Propositions        Customer              Hiring managers and
1) Amazon          1) Customer         Problem                   Relations             Engineers conducting
2) Dice, Indeed,   service             Interviewers aren't       Encourage hiring      interviews in software
Workopolis         2) Sales            getting as much           engineers to use      engineering fields.
                                       information out of        the free version.
                                       remote interviews as      Spreads virally       Recruiters and CTOs
                                       they want to.             through company.      looking to get more
                                       1) Interviews take up     Company has to        analytics about good
                                       engineering time          pay for the           programming
                                       2) Tough to assess a      additional            questions
                                       candidate accurately in   interviews.
                                       a short amount of time                          Initially from growth
                                                                                       stage companies, but
                                       Solution                                        later first tier, large
                                       Integrated product for    Channels              software companies.
                                       conducting remote         1) Website
                   Key Resources       interviews quickly and    2) Talk directly to   Job they want us to do
                   1) Servers (AWS)    providing predictive      engineers and         Ability to effectively
                   2) IP of our code   analytics of employee     recruiters            and quickly interview
                   execution server    performance based on                            candidates, so they
                                       questions asked and                             can return to their
                                       evaluations                                     jobs.

  Cost Structure                                        Revenue Streams
  1) Servers                                            1) Freemium
  2) Designers                                          2) Monthly subscription
  3) Technical support engineers                        3) Yearly subscription
  4) Account managers                                   4) Per interview
Tuesday Night - What we learned
•   Got more data about engineer concerns during
    interviews
    o   Tool used to conduct interviews is not an area that
        can be improved
    o   Concerns about false positives (bad hires are a
        headache)
    o   Engineers don't want an automated solution either
        because they can't see thought processes
    o   Additional legal issues
•   Finished mapping the recruiting pipeline.
•   Came up with the idea of an analytics platform
    that could deduce correlations between
    interview performance and job performance
At Facebook. Director of HR or
recruiting has a large budget for
these sorts of tools. Still working
on taxonomy of customers...
                                      Recruiting pipeline
Business Model Canvas                                    Customer Segments
                                                                                        Individuals
Key Partners        Key Activities      Value Propositions        Customer              Engineers conducting
1) Amazon           1) Customer         Problem                   Relations             interviews in software
2) Dice, Indeed,    service             Tough to assess a         Encourage hiring      engineering fields.
Workopolis          2) Sales            candidate accurately in   engineers to use
3) ATS tools like                       a short amount of time    the free version.     Recruiters and
Jobvite                                                           Spreads virally       engineering exec's
4) Evaluation                           Solution                  through the           looking to get more
tools                                   Analytics platform that   company. Forced       analytics about
                                        correlates job            to pay.               interview effectiveness
                                        performance with          Sell directly to
                                        specific interview        engineering execs     Initially from growth
                                        procedures and            and head of HR        stage companies, but
                                        questions.                                      later first tier, large
                                        Integrated product for                          software companies.
                                        conducting remote
                                        interviews quickly and                          Requested job
                    Key Resources       providing predictive      Channels              Ability to effectively
                    1) Servers (AWS)    analytics of employee     1) Website            and quickly interview
                    2) IP of our code   performance based on      2) Talk directly to   candidates, so they
                    execution server    questions asked and       engineers and         can return to their
                                        evaluations               recruiters and        jobs.
                                                                  HR

   Cost Structure                                        Revenue Streams
   1) Servers                                            1) Freemium Trial period
   2) Designers                                          2) Monthly subscription
   3) Technical support engineers                        3) Yearly subscription
   4) Account managers                                   4) Per successful candidate interview
Wednesday Night - What we learned
•   More confirmation on problems with
    interviewing platform: alternative isn't bad
    enough to warrant paying for our solution
•   Learned a lot about agency recruiters
•   Competitive analysis
    o Who are the key players and their feature sets?
       Recruiting / screen process is a very competitive
        market
    o What are people doing that is similar to us?
Competitive Analysis
Sourcing resumes         Screening candidates ATS
 1.   AIRS Oxygen        1.    Take the Interview   1.   Taleo
 2.   Applicant direct   2.    Get Hired
                                                    2.   Jobvite
 3.   ResumeRobots       3.    Wowzer
                                                    3.   Staffback
 4.   Staffback          4.    enRecruit
                         5.    Ovia                 4.   TheResumator
Taking resumes           6.    Active Interview     5.   ZoHo Recruit
 1.   ApplicantStack     7.    HireVue              6.   Zartis.com
 2.   eTap Marketing     8.    Spark Hire           7.   Smart Recruiters
 3.   Staffback          9.    VisualCV             8.   Kenexa
                         10.   Interviewzen         9.   Bullhorn
Filtering resumes -      11.   Alpine Interviews
                         12.   Staffback            HRM
90% of Fortune 500       13.   Stypi                1.   Insperity
 1.   WelcomeTech                                   2.   OrangeHRM
 2.   SuccessFactors                                3.   WayPointHR
 3.   eGrabber                                      4.   eAppraisal
 4.   Staffback                                     5.   Appraisal Smart
                                                    6.   ICIMS
Business Model Canvas                                       Customer Segments
                                                                                           Individuals
                    Key Activities     Value Propositions            Customer              Internal recruiters and
Key Partners
                    1) Customer        Problem                       Relations             engineering exec's
1) Amazon
                    service            Tough to assess a             Sell directly to      looking to get more
2) ATS tools like
                    2) Sales           candidate accurately in       engineering execs     analytics about
Jobvite
                                       a short amount of time        and head of HR.       interview effectiveness
3) Evaluation
tools
                                       Solution                      Initially give away   Initially from growth
                                       Analytics platform that       for free to build     stage companies, but
                                       correlates job                corpus of data.       later first tier, large
                                       performance with                                    software companies.
                                       specific interview
                                       procedures and                                      Requested job
                                       questions.                                          Ability to effectively
                                                                                           and quickly interview
                                       Key Features                                        candidates
                                       Ability to predict
                    Key Resources                                    Channels
                    1) Servers (AWS)                                 1) Website
                                                                     2) Talk directly to
                                                                     recruiters and
                                                                     HR



   Cost Structure                                           Revenue Streams
   1) Servers                                               1) Trial period
   2) Designers                                             2) Monthly subscription
   3) Technical support engineers                           3) Yearly subscription
   4) Account managers                                      4) Per successful candidate
Thursday Night - What we learned
•   More validation with analytics platform idea,
    although a lot of people were dubious without
    seeing actual results because of amount of data
    required.
•   Another pain point from recruiter
    o   Problem: prioritizing resumes would help with recruiters
        meeting recruiting quota
    o   Solution: correlate terms in a resume with the candidate's
        success in the interview process to create a tool that can
        identify what sort of resumes indicate good performance.
•   Recruiting team has a budget somewhere
    between $1000 - $10,000 before going through
    VP for approval (LinkedIn)
Business Model Canvas                                       Customer Segments
                                                                                           Individuals
                    Key Activities     Value Propositions            Customer              Internal recruiters and
Key Partners
                    1) Customer        Problem                       Relations             exec's looking to get
1) Amazon
                    service            Tough to assess a             Sell directly to      more analytics about
2) ATS tools like
                    2) Sales           candidate accurately in       engineering execs     interview effectiveness
Jobvite
3) Evaluation                          a short amount of time        and head of HR.
                                                                                           Initially from growth
tools
                                       Solution                      Initially give away   stage companies, but
                                       Analytics platform that       for free to build     later first tier, large
                                       correlates job                corpus of data.       software companies.
                                       performance with
                                       specific interview            Keep it under about   Requested job
                                       procedures and                $10,000               Ability to effectively
                                       questions.                                          and quickly interview
                                                                                           candidates
                                                                     Channels
                                       Key Features                  1) Website
                                       Ability to predict            2) Talk directly to
                    Key Resources
                                                                     HR and
                    1) Servers (AWS)
                                                                     recruiting
                                                                     3) We know a lot
                                                                     of recruiters and
                                                                     engineers


   Cost Structure                                           Revenue Streams
   1) Servers                                               1) Trial period
   2) Designers                                             2) Monthly subscription
   3) Technical support engineers                           3) Yearly subscription
   4) Account managers                                      4) Per successful candidate
Value Proposition
• Recruiters are basically guessing about the
    helpfulness of their questions. What
    questions are best?
•   Recruiters say they need better analytics –
    that ATS software does a terrible job at
    analytics
•   Solution: we provide a platform that ties into
    ATS software like Jobvite and HRS software
    that collects evaluations to provide feedback
    on the effectiveness of interviewing practices
Key Features
•   Page for interviewer to conduct interview
    and upload comments afterwards
    o Lists questions to ask and ratings
       (in order to gauge the interviewee more
          accurately)
    o Rate interviewee afterwards in categories like:
       Code elegance
       Communication
       Experience
    o Can import data from Jobvite periodically
       This would be a frictionless and automatic
          process
Basic design
Key Features (cont.)
•   Page for performance reviews
    o Users can rate hired candidates 1-2 years later in
      categories like:
        Productivity
        Good teamwork
        Technical skill
        Any other aspect that HR wants...
    o Compile all these statistics about performance
    o Can periodically import data from performance
      tracking software: Taleo, etc.
        Seamless and automatic
How it works
Iterative approach to assessing candidates
  Recruiting pipeline


    Sourcing                Assessing         Decision




                        Evaluation pipeline
Where we go from here
•   Develop a better understanding of the
    market for an analytics platform
    o   Size and demand
•   Do additional competitive analysis of this
    idea
    o   Analytics tools are often buried in ATS software.
        These tools take time to get ahold of since we're
        currently going through sales channels.
•   Flesh out the key feature set based on more
    customer feedback.
Acknowledgments
• The awesome class
• Andy Sack
• Jon Feiber
• Ken Pickar
• Charles House
• Steve Blank

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Kevin bryan coduru

  • 1. Remote Interviewing Solutions Number of customers: Total: 29 Kevin Lo Bryan Jadot
  • 2. What we thought • Hypothesis o Engineers wanted a tool that would integrate elements of a typical remote interview (video chat, collaborative coding, code execution / testing) • How we tested it o Talked to 29 customers: many engineers, many recruiters, 1 HR employee, 1 VC
  • 3. Business Model Canvas Key Partners Key Activities Value Propositions Customer Relations Customer Segments 1) Amazon 1) Customer Problem Encourage hiring Individuals 2) Dice, Indeed, service Wants to conduct engineers to use the Hiring managers and Workopolis 2) Sales interview remotely but free version. Spreads engineers conducting needs to use several virally through interviews in software mediums company. Company engineering fields. has to pay for the Solution additional interviews. Companies Integrated product for Initially growth stage conducting interviews companies, but later remotely. first tier, large software companies. Key Features 1) Collaborative editor Job they want us to do with code formatting. Ability to effectively and Key Resources 2) Record interviews Channels quickly interview 1) Servers (AWS) 3) Execute and test 1) Website candidates, so they can 2) IP of our code code. return to their jobs. execution server 4) Video chat Cost Structure Revenue Streams 1) Servers 1) Freemium 2) Designers 2) Monthly subscription 3) Technical support engineers 3) Yearly subscription 4) Account managers 4) Per interview
  • 5. Monday night - What we learned • Small market o TAM only $5-10M. o Target market only $1.25-2.5M • Engineers who conducted interviews were interested in our product, but we weren't sure if they thought the company was willing to pay o Liked code execution but didn't feel like it was crucial o Other features weren't as important o Mostly, this process is useful for quickly screening out fakers • A better idea of the recruiting and interviewing process o From the perspective of engineers, recruiters and human resources employees.
  • 6. Market Analysis • TAM: About 1-2 million software interviews per year based on data from US Bureau Labor of Statistics. o Charging $5 per interview, we will make $5-10 million per year. • SAM: About half of these interviews are conducted remotely and can run on our platform o Many companies just hire locally o $2.5-5 million per year • Target Market: Growth stage (size: 20-2,000) companies actively hiring o $1.25-2.5 million per year
  • 7. Business Model Canvas Customer Segments Individuals Key Partners Key Activities Value Propositions Customer Hiring managers and 1) Amazon 1) Customer Problem Relations Engineers conducting 2) Dice, Indeed, service Interviewers aren't Encourage hiring interviews in software Workopolis 2) Sales getting as much engineers to use engineering fields. information out of the free version. remote interviews as Spreads virally Recruiters and CTOs they want to. through company. looking to get more 1) Interviews take up Company has to analytics about good engineering time pay for the programming 2) Tough to assess a additional questions candidate accurately in interviews. a short amount of time Initially from growth stage companies, but Solution later first tier, large Integrated product for Channels software companies. conducting remote 1) Website Key Resources interviews quickly and 2) Talk directly to Job they want us to do 1) Servers (AWS) providing predictive engineers and Ability to effectively 2) IP of our code analytics of employee recruiters and quickly interview execution server performance based on candidates, so they questions asked and can return to their evaluations jobs. Cost Structure Revenue Streams 1) Servers 1) Freemium 2) Designers 2) Monthly subscription 3) Technical support engineers 3) Yearly subscription 4) Account managers 4) Per interview
  • 8. Tuesday Night - What we learned • Got more data about engineer concerns during interviews o Tool used to conduct interviews is not an area that can be improved o Concerns about false positives (bad hires are a headache) o Engineers don't want an automated solution either because they can't see thought processes o Additional legal issues • Finished mapping the recruiting pipeline. • Came up with the idea of an analytics platform that could deduce correlations between interview performance and job performance
  • 9. At Facebook. Director of HR or recruiting has a large budget for these sorts of tools. Still working on taxonomy of customers... Recruiting pipeline
  • 10. Business Model Canvas Customer Segments Individuals Key Partners Key Activities Value Propositions Customer Engineers conducting 1) Amazon 1) Customer Problem Relations interviews in software 2) Dice, Indeed, service Tough to assess a Encourage hiring engineering fields. Workopolis 2) Sales candidate accurately in engineers to use 3) ATS tools like a short amount of time the free version. Recruiters and Jobvite Spreads virally engineering exec's 4) Evaluation Solution through the looking to get more tools Analytics platform that company. Forced analytics about correlates job to pay. interview effectiveness performance with Sell directly to specific interview engineering execs Initially from growth procedures and and head of HR stage companies, but questions. later first tier, large Integrated product for software companies. conducting remote interviews quickly and Requested job Key Resources providing predictive Channels Ability to effectively 1) Servers (AWS) analytics of employee 1) Website and quickly interview 2) IP of our code performance based on 2) Talk directly to candidates, so they execution server questions asked and engineers and can return to their evaluations recruiters and jobs. HR Cost Structure Revenue Streams 1) Servers 1) Freemium Trial period 2) Designers 2) Monthly subscription 3) Technical support engineers 3) Yearly subscription 4) Account managers 4) Per successful candidate interview
  • 11. Wednesday Night - What we learned • More confirmation on problems with interviewing platform: alternative isn't bad enough to warrant paying for our solution • Learned a lot about agency recruiters • Competitive analysis o Who are the key players and their feature sets?  Recruiting / screen process is a very competitive market o What are people doing that is similar to us?
  • 12. Competitive Analysis Sourcing resumes Screening candidates ATS 1. AIRS Oxygen 1. Take the Interview 1. Taleo 2. Applicant direct 2. Get Hired 2. Jobvite 3. ResumeRobots 3. Wowzer 3. Staffback 4. Staffback 4. enRecruit 5. Ovia 4. TheResumator Taking resumes 6. Active Interview 5. ZoHo Recruit 1. ApplicantStack 7. HireVue 6. Zartis.com 2. eTap Marketing 8. Spark Hire 7. Smart Recruiters 3. Staffback 9. VisualCV 8. Kenexa 10. Interviewzen 9. Bullhorn Filtering resumes - 11. Alpine Interviews 12. Staffback HRM 90% of Fortune 500 13. Stypi 1. Insperity 1. WelcomeTech 2. OrangeHRM 2. SuccessFactors 3. WayPointHR 3. eGrabber 4. eAppraisal 4. Staffback 5. Appraisal Smart 6. ICIMS
  • 13. Business Model Canvas Customer Segments Individuals Key Activities Value Propositions Customer Internal recruiters and Key Partners 1) Customer Problem Relations engineering exec's 1) Amazon service Tough to assess a Sell directly to looking to get more 2) ATS tools like 2) Sales candidate accurately in engineering execs analytics about Jobvite a short amount of time and head of HR. interview effectiveness 3) Evaluation tools Solution Initially give away Initially from growth Analytics platform that for free to build stage companies, but correlates job corpus of data. later first tier, large performance with software companies. specific interview procedures and Requested job questions. Ability to effectively and quickly interview Key Features candidates Ability to predict Key Resources Channels 1) Servers (AWS) 1) Website 2) Talk directly to recruiters and HR Cost Structure Revenue Streams 1) Servers 1) Trial period 2) Designers 2) Monthly subscription 3) Technical support engineers 3) Yearly subscription 4) Account managers 4) Per successful candidate
  • 14. Thursday Night - What we learned • More validation with analytics platform idea, although a lot of people were dubious without seeing actual results because of amount of data required. • Another pain point from recruiter o Problem: prioritizing resumes would help with recruiters meeting recruiting quota o Solution: correlate terms in a resume with the candidate's success in the interview process to create a tool that can identify what sort of resumes indicate good performance. • Recruiting team has a budget somewhere between $1000 - $10,000 before going through VP for approval (LinkedIn)
  • 15. Business Model Canvas Customer Segments Individuals Key Activities Value Propositions Customer Internal recruiters and Key Partners 1) Customer Problem Relations exec's looking to get 1) Amazon service Tough to assess a Sell directly to more analytics about 2) ATS tools like 2) Sales candidate accurately in engineering execs interview effectiveness Jobvite 3) Evaluation a short amount of time and head of HR. Initially from growth tools Solution Initially give away stage companies, but Analytics platform that for free to build later first tier, large correlates job corpus of data. software companies. performance with specific interview Keep it under about Requested job procedures and $10,000 Ability to effectively questions. and quickly interview candidates Channels Key Features 1) Website Ability to predict 2) Talk directly to Key Resources HR and 1) Servers (AWS) recruiting 3) We know a lot of recruiters and engineers Cost Structure Revenue Streams 1) Servers 1) Trial period 2) Designers 2) Monthly subscription 3) Technical support engineers 3) Yearly subscription 4) Account managers 4) Per successful candidate
  • 16. Value Proposition • Recruiters are basically guessing about the helpfulness of their questions. What questions are best? • Recruiters say they need better analytics – that ATS software does a terrible job at analytics • Solution: we provide a platform that ties into ATS software like Jobvite and HRS software that collects evaluations to provide feedback on the effectiveness of interviewing practices
  • 17. Key Features • Page for interviewer to conduct interview and upload comments afterwards o Lists questions to ask and ratings  (in order to gauge the interviewee more accurately) o Rate interviewee afterwards in categories like:  Code elegance  Communication  Experience o Can import data from Jobvite periodically  This would be a frictionless and automatic process
  • 19. Key Features (cont.) • Page for performance reviews o Users can rate hired candidates 1-2 years later in categories like:  Productivity  Good teamwork  Technical skill  Any other aspect that HR wants... o Compile all these statistics about performance o Can periodically import data from performance tracking software: Taleo, etc.  Seamless and automatic
  • 20. How it works Iterative approach to assessing candidates Recruiting pipeline Sourcing Assessing Decision Evaluation pipeline
  • 21. Where we go from here • Develop a better understanding of the market for an analytics platform o Size and demand • Do additional competitive analysis of this idea o Analytics tools are often buried in ATS software. These tools take time to get ahold of since we're currently going through sales channels. • Flesh out the key feature set based on more customer feedback.
  • 22. Acknowledgments • The awesome class • Andy Sack • Jon Feiber • Ken Pickar • Charles House • Steve Blank