business model, customer development, hacking for defense, H4D, lean launchpad, lean startup, stanford, startup, steve blank, pete newell, bmnt

1. IntelGrids
Given Problem
Develop a way for Navy and
Marine Corps public works
officers to partner with local
utility companies in order to
ensure reliable delivery of
power to an installation and
prevent power outages due to
the Duck Curve Student Team
Ali Andrews Austin Bushree Jaime R.-Toubes
Tigran
TsaturyanDesigner /
Environmental
Consultant
Software Dev/
Energy Expertise
Client Discovery /
Power Systems
Tom
Campbell
Strategy /
Energy Markets
Software Engineer
(ADVISOR)
Refined Problem
Enable NAVFAC Base Utility
Managers to more effectively
communicate with their power
utility to ensure comprehensive
understanding and optimization
of costs, restrictions, and
opportunities
101
Intervie
ws

2. What we did
100+ Interviews
Base Energy Managers
(PW8)
Base Utility Managers
(PW6)
Public Work Officers
(PWO)
NAVFAC HQ
Public Utilities
Commission
Local Utilities
Energy Startups
Academia
7 Proposed
MVPs
2 Field Trips

3. Our evolving Mission Model
Canvas

4. Why domestic bases matter
Training and
Readiness
Logistical
Support
Operational
Support

5. How it all began
DoD Utility

6. Our journey
Week 1
contribute to solve
the Duck Curve?
Demand
Response
Platform
“It is about cost,
not reliability”
“Controllable
loads might lead
to Cyber issues”
“Savings for
utilities could not
counter the extra
work”
How might we help the
Navy...

7. Our journey
Week 2
contribute to solve
the Duck Curve?
Duck Curve
Tariff
“A tariff will not
move the needle”
“Developing a tariff
takes more than a
year”
“Many Navy
facilities lack the the
ability to know or
closely monitor their
loads”
How might we help the
Navy...
Week 1
contribute to solve
the Duck Curve?
Demand
Response
Platform
How might we help the
Navy...

8. Our Journey
Week 2
contribute to solve
the Duck Curve?
Duck Curve
Tariff
How might we help the
Navy...
Week 1
contribute to solve
the Duck Curve?
Demand
Response
Platform
How might we help the
Navy...
Week 3
reduce its energy
costs?
“Data is
necessary, but
not sufficient”
“Some bases
do not make
use of the
data even with
access to it”
“Behavioral
cues are
needed to
drive change”
How might we help the
Navy...
Smart Metering
Program

9. Our Journey
Duck Curve
Tariff
Demand
Response
Platform
Smart Metering
Program
facilitate knowledge
sharing?
Knowledge
Sharing
Platform
How might we help the
Navy...
Week 2
contribute to solve
the Duck Curve?
How might we help the
Navy...
Week 1
contribute to solve
the Duck Curve?
How might we help the
Navy...
Week 3
reduce its energy
costs?
How might we help the
Navy...
Week 4

10. The Duck Curve is
a reliability issue
that jeopardizes the
energy security of
military bases.
The Duck Curve is a
cost issue based on
the fact that utilities
may take measures to
mitigate that double
the electricity rates for
industrial users like
the DoD.
V
S.
“ “
” ”

11. A cost based
solution that
embodies the
stress on the grid
caused by the
early-evening ramp
is a viable solution
to the Duck Curve.
”
Pricing only matters
when people pay
attention to it.
V
S.
“
“
”

12. There’s a person who gets yelled
when things break or the lights
go out. There’s an entirely
different person who gets yelled
at if a base goes beyond its
budgets. The communication
between them is extremely
The “Yell-Chain” Contradiction
”
“

14. Our Journey
Week 5
facilitate
knowledge
sharing?
Interbase
Meeting and
Guidelines
“Solar
overgeneration
caused an
outage on a
major base”
“We did not
know that (the
utility) had
installed that...”
“PW6 and PW8
of the same
base barely
communicate”
How might we help the
Navy...

15. Our Journey
Week 6
avoid problems
from utility
communication?
NAVFAC Utility
- Base
Roadmap
How might we help the
Navy...
Week 5
facilitate
knowledge
sharing?
Interbase
Meeting and
Guidelines
How might we help the
Navy...
“Many Energy and
Utility Managers
have little
experience dealing
with the utility”
“Experience is
critical, but already
maxed out on
training hours”

16. Our Journey
Week 6
avoid problems
from utility
communication?
NAVFAC Utility
- Base
Roadmap
How might we help the
Navy...
Week 5
facilitate
knowledge
sharing?
Interbase
Meeting and
Guidelines
How might we help the
Navy...
Week 7
avoid problems
from utility
communication?
Base - Utility
Checklist
How might we help the
Navy... “Existing
periodic
PREP audit
exam is a
mechanism
that forces
base public
works
personnel to
judge
themselves
and their
performance
to clearly

17. Our Journey
Week 6
avoid problems from
utility
communication?
NAVFAC Utility
- Base
Roadmap
How might we help the
Navy...
Week 5
facilitate
knowledge
sharing?
Interbase
Meeting and
Guidelines
How might we help the
Navy...
Week 7
avoid problems
from utility
communication?
Base - Utility
Checklist
How might we help the
Navy...
Week 8
avoid problems from
utility
communication?
Utility
Questions in
PREP Audit
How might we help the
Navy...

18. Something along those lines
would be good to add to the
PREP because it would make
PWO’s ‘scratch their heads’ and
better communicate
-NAVFAC LANT
”
“

19. Final Minimum Viable Product
PREP Audit - completed
annually
BMS Guide on Utility
Interconnection
New utility communications
section
SCO
RE
Better score next year
HIGH
LOW

20. the WHO/WHAT/WHY
CONSISTENT,
TRANSPARENT
UTILITY-BASE
RELATIONSHIP
UTILITY
COMPA
NY
CUSTO
MER
RELATI
ONS
BASE
PUBLIC
WORKS
DEPT
Data Collection &
Analysis
Prioritization of
needs
Advanced
planning
Multi-stakeholder
engagement
Energy Security Framework
Reliability Resiliency Efficiency

21. Thanks to
Our Sponsor:
NAVFAC EXWC
Ben Wilcox
Yutaka Sugiyama
Our Advisors:
Sila Kiliccote
Craig Seidel
Nick Hill
Rebecca Ore
H4D Teaching
Team
TAs
Our Interviewees:
(including but not limited to)
NAVFAC HQ
NAVFAC LANT
ONR
Stanford Faculty
Utility, PUC, and
technology
representatives
and many, many
more.