Swot Analysis Of Fedex

Swot Analysis Of Fedex
FedEx Marketing Analysis
Product–Market Analysis FedEx's product mix breadth consists of FedEx Service, Express, Ground,
and Freight. FedEx Services "provides sales, marketing, information technology, communications,
customer service, technical support, billing and collection services for U.S customers"
(Investors.Fedex. 2017) which its main target is businesses and companies by providing a product
line depth of print and copy services along with shipping, pickup, delivery and same day delivery
services. This benefits corporations and small businesses because it provides a service that makes
communication and the exchange of information a lot more efficient. The copy and print is a big
advantage, because companies and or individuals can now replicate or reproduce certain documents
and information that is need if they do not have the ability to reproduce such information.
FedEx Express, per the website, "invented express transportation and remains the industry's global
leader, providing rapid, reliable, time–definite delivery to more than 220 countries and territories,
connecting markets that compromise more than 99% of the words gross domestic product."
(Investor.Fedex.2017) Which is the main selling point of FedEx express, the fact that companies can
exchange information faster than normal business deliveries can is a major benefit when dealing
with important and time sensitive documents. Another Major benefit would have to be the exchange
of items overseas through
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The Federal Express’s Value Creation Frontier Strategy
Introduction
The small packaging and express surrender industry is a complicated and competitive industry. Most
of the firms in this industry has apply the Michael Porter's Five Forces model to have an idea about
potency of make profit with less risk of entry and a weak bargaining power of dealers. There has
been a strong competition among these firms and intense bargaining power of receiver has had an
unfavorable influence over the prices which have started to lower incomes for some firms.
The present paper will analyze FedEx's value creation frontier for identifying which of the four
building blocks of competitive benefits the corporation needs for continuing their average
profitability. And also will discover the primary aspect of ... Show more content on Helpwriting.net
...
(Benson, Joe and Kinsella,2001) This hedge in capital productivity allows FedEx laborers to rapidly
enter packages into the corporation's package following system, which increases the probability of
fault. But, they are still inanimate when compare to UPS ground delivery service. These hedges that
FedEx has made in performance might soon pay off.
The point of quality, FedEx's commitment about quality is very clear. They invest seriously in new
technologies that allow them to develop their service and make it give credible and helpful for their
customers' mind . They have developed quality by presenting innovative technologies like package
following system on the website, address checker which can aid you decrease some possible
mistakes, unpunctual packages and dissatisfied clients causing from incorrect addresses. (Benson,
Joe and Kinsella,2001) This commitment to developing the quality of their service with
supplemental makes a more useful service for current and future clients.
About innovation, FedEx investing in new technologies that will help in developing their service.
FedEx are ready to launch a FedEx Technology Institute in a collective partnership with the
University of Memphis. FedEx's hedge in further technologies will ensure that they won't be caught
off guard when a new technology is used in their field,

Fed Ex vs UPS Case Analysis Essay examples
Executive Summery
The parcel service industry is made up of four main competitors. These competitors are UPS,
FedEx, Airborne Express, and the U.S. Postal Service. Since 2000, American consumers have spent
more than $50 billion to ship parcels, packages, and overnight letters. New parcel distribution
patterns developed due to the way U.S. manufacturing companies are operating. The Internet has
expanded the reach of direct marketing, particularly with retail transactions requiring home delivery.
Globalization has also created the need for parcel carriers to expand worldwide.
UPS and FedEx are the leading parcel carriers in the U.S. FedEx has significantly expanded their
capability to compete with UPS's dominant ground delivery service. ... Show more content on
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Manufactures also depended more on the customer, information technology, and the increase in the
use of technology in all parts of the economy. Companies such as FedEx, UPS, Airborne Express,
and USPS shipped parcels at a faster rate and were more reliable than other rail, motor, and water
carriers.
Trends and opportunities of the parcel service industry include globalization, e–commerce, and
supply–chain management. Internet logistics was FedEx and UPS's fastest growing business. The
internet enabled customers to link directly to retailers and their manufacturers. In 2001, parcel
carriers served almost all of the online market. They were able to provide information on packages
to customers through tracking systems on the web. This allowed customers to plan ahead and
decrease delays in deliveries. It also allowed for faster transactions and lower communication costs.
Parcel companies created partnerships with large Internet retailers. These partnerships allowed
parcel service companies to expand its overall delivery volume. Parcel companies improved
tracking by implementing several technological innovations. These included "laser scanners and bar
codes, state of the art software programs, satellite and cell phone communication equipment,
electronic information interchanges, and the Internet."
Globalization is another major trend. Since the emergence of the

Value Chain Analysis: Value Chain Analysis Of Fedex
Value Chain Analysis
Value chain analysis consists of two activities:
1) Primary Activities
2) Support Activities
A. Primary Activities
1. Inbound Logistics
a) A hub and spoke model network is a centralized network with hub as the center having integrated
logistics system designed to keep costs down. Hub and spoke distribution different centers in
different regions to receive products, consolidate them at the hub, and send them directly to their
respective destinations.
b) Fedex has Hub & Spoke sorting and distribution system with 520 facilities & 32 hubs all over the
world and it is continuously adding more hubs every year to make its delivery system more
extensive. It also has 5000 drop boxes at US post office which enhances the reach of ... Show more
content on Helpwriting.net ...
It is the official sponsor of NFL. Fedex also has an alliance with National Basketball Association
(NBA) which makes FedEx the "Official Air and Ground Delivery Service "of the NBA.It conducts
competitions Fedex Cup and Fedex Racing to enhance its brand value.
5. After Sales Support
a) The quality of the after sales support significantly influences customer retention and satisfaction
which enhances the repeat business of Fedex. FedEx provides consultancy and suggest services that
enables customers use after sales services around the world.
b) The FedEx portfolio of after sales support services consists of:
1) Repair & Return – for managing customer returns and defective items.
2) Box Swap – simultaneously picking up one package from the customer at the same time as
delivering another which reduces transportation costs.
c) Green Logistics – At the end of a product's life like machinery, disposing it maintaining
compliance with environmental legislation.
B. Support Activities

1. Human Resource Management
Fedex is considered to be one of the most employee friendly companies of the world. It follows best
practices in recruitment, selection and training of the

Fedex : The Key Strategy For Success Essay
FedEx was established on June 18, 1971, founded by Fredrick W. Smith, in Little Rock, AR. FedEx
is a well known American corporation that brings courier global delivery service to its customers.
Having such a wide range of portfolios, FedEx has been able to incorporate many different delivery
systems for maximum customer satisfactory, with the help of e–commerce, and global delivery
service it is no surprise that FedEx has consecutively been ranked amongst the most admired and
trusted employers.
When it comes to strategy, FedEx has done a great job of staying on top in the market place after all
these years. FedEx has built a very powerful empire over the last decade, insuring customers with
different global delivery services. Different companies have different strategies that work with their
company to reach a specific goal, at FedEx the main strategy for success would be customer service.
Customer service would have to be the number one strategy FedEx is mostly concerned with and
constantly researching new ways to make it easier and more convenient for customers to deliver
packages across the world. To help accommodate customers, FedEx has established online databases
to ensure customers of package delivery; customers are able to track packages from the convenience
of their homes or offices. Something else that FedEx has established are flights, and freights for
those international customers, they have also improved services to and from all over Europe as well
as Asia, in

Airborne Express
Exhibit: Five Forces Outline
1. Barriers to Entry–Medium to High for the following reasons: a) Economies of scale–the top three
carriers (Federal Express, UPS, and Airborne Express) serve slightly more than 85% of the domestic
express mail market. All three carriers deliver a high volume of packages, and thus, are able to
spread fixed costs over more units. Also, each carrier has integrated technological systems that
improved operational efficiency. In addition, intensive training programs of employees increase
service and delivery efficiency. b) Extremely large capital requirements are necessary to enter the
market. Hub facilities at airports (e.g. FedEx's hub near Dallas cost $250 million); capital
expenditures for ... Show more content on Helpwriting.net ...
However, such avenues of delivery limit the customer's presentation options (cannot bind business
reports / "deliverables"). Also, the customer cannot transport a non–paper package (e.g. a book, a
desk) via this delivery system. b) Regular mail only cost 32 cents for letters. The post office is also
very convenient. However, in regards to packages, the post office is very poor in quality service and
efficiency (cannot track packages efficiently and has an on–time delivery record much worse than
commercial carriers) 3. Bargaining Power of Suppliers–Medium for the following reasons: a) Postal
materials–numerous suppliers of necessary postal and packaging materials. Switching costs are not
high. The postal materials suppliers have low bargaining power. b) Software programs combined
with extensive customized programming updates / additions. The software and software
customization industries both have numerous suppliers. However, given the complexity and
uniqueness of such an information network, there are probably only a limited number of software
and customization companies that can provide a carrier with a high quality system that is capable of
smoothly integrating all the operation and customer service divisions. Furthermore, the switching
costs have the potential to be extremely high because such a transfer could disrupt communication
between the divisions, leading to poor quality service. In addition, the company would

FedEx's Value Chain Activity
Introduction In this paper, I will analysis FedEx's value chain activity, its generic strategy, resources
and capabilities, corporate–level strategy, global strategy, and some recommendation that I have for
FedEx.
History
FedEx started at Little Rock, Arkansas, with the founder Frederick Smith's ambition to improve the
distribution system by adding next–day package delivery. Over years, FedEx has developed into
multi–billion dollars corporation and provide services in express, ground, freight, and etc. Today,
FedEx Corporation has four major segments: FedEx Express, FedEx Ground, FedEx Freight, and
FedEx Office. FedEx Express is the world's largest express transportation company that provides
overnight delivery services for most of its operating locations. FedEx Ground segment is a leading
small–package carrier in the US that ship goods for businesses and residential customers. Freight
segment provides less–than–truckload freight services. FedEx Office and Print Services offer
customers sales, marketing, and other information technology services. Currently, FedEx has about
52,400 drop–off locations, 647 aircraft and 54,100 vehicles. In 2013 fiscal year, FedEx reported
$21.8 billion in revenue, and over 2 billion in operating income. The revenue has increased at 10.9%
in 2011, 8.9% in 2012, and 4.5% in 2013. ("FedEx 2013 Annual Report")
Value Chain/Generic Strategy As a company that operates in the logistics industry, FedEx creates
value by

Diversity Action Plan
Diversity Action Plan University of Phoenix SOC315: Cultural Diversity Dr. Abbas Khajeaian
October 21, 2007 Introduction The purpose of this paper is to describe a selected organization or
workgroup that has grown in population and diversity and to develop an action plan that has
accurate information best describing the trends in population growth and diversity within this
organization. The organization selected for this diversity action plan is Federal Express. Diversity
Action Plan Organizations in every size are realizing the value of creating a plan to increase and
manage diversity within their companies. The steps in developing this plan can include; assessing
needs, ... Show more content on Helpwriting.net ...
For this strategy to be successful, everyone in the organization must be represented. Evaluation
Evaluation is key to any diversity initiative. Indicators of success may include changes to the
employee profile, recruitment and retention patterns, numbers of employees accessing training or
other optional program components and employee feedback on diversity programs. Tools for
monitoring and evaluating program success may include: progress reports reports from a diversity
task force or diversity committee feedback from staff interviews or surveys interviews with
management and consultants analysis of key data such as numbers of employees accessing training
or other optional program components Federal Express

Fedex, Ups and Dhl
History In 1913, C.J. Tower & Sons, forerunner to FedEx Trade Networks subsidiary FedEx Trade
Networks Transport & Brokerage, begins operation as a customs broker in Niagara Falls, N.Y. It
was not until 1971 that Federal Express Corporation was founded in Little Rock, Ark. In 1975,
FedEx installed the first drop box for the public and since then the company developed and
maintained a strategic leadership in managing a broad group of transportation services, e–commerce
and other business services. The company offers integrated business solutions through a network of
subsidiaries operating independently, including: FedEx Express, the world 's largest express
transportation company; FedEx Ground, North America 's second largest provider of ... Show more
content on Helpwriting.net ...
(Reference). FedEx Trade Networks ' is another electronic system that the company uses to gain
worldwide network and thus solves transportation challenges every day around the world.
(www.yahoo.com)
Advertising message "Relax, its FedEx" Is the advertising message used to promote the company 's
services. The main message throughout the campaign is that the portfolio of FedEx services will
help small businesses meet their needs in a timely basis.
Corporate Strategy FedEx plans to focus on several strategies. Among these strategies the main
mission of FedEx is to grow internationally by increasing the supply chain capabilities through e–
commerce, technology and alliances. Also, the company continues to implement revenue
enhancement and cost reduction programs to provide long–term revenue and profit growth and to
reduce costs by taking initiatives such as Airport–to–airport transportation of Priority, Express and
First–Class Mail for the U.S. Postal Service, which began on August 27 and expansion of the FedEx
home delivery network to 80% of the U.S. population, beginning September 25. FedEx Home
Delivery will open 63 additional locations in regions throughout the U.S., including 56 co–located
terminals with existing FedEx Ground facilities, minimizing capital expenditures. The nationwide
placement of up to 10,000 FedEx Drop Boxes outside U.S. Post Offices is another strategy that the
company uses for development.

Essay Financial Analysis for Fedex Corporation
Financial Analysis for FedEx Corporation
EXECUTIVE SUMMARY
The modern air/ground express industry was pioneered with the founding of Federal Express in
1971; the corporation was created in 1998 as FDX Corporation and became FedEx Corporation in
January 2000 (FedEx, 2013).
FedEx provides customers and businesses worldwide with a broad portfolio of transportation, e–
commerce and business services, offering integrated business applications through operating
companies competing collectively and managed collaboratively, under the respected FedEx brand.
FedEx inspires its more than 290,000 employees to remain absolutely, positively focused on safety,
the highest ethical and professional standards and the needs of ... Show more content on
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RECOMMENDATIONS AND JUSTIFICATIONS
RECOMMENDATION#1: Should the firm increase their capital expenditures to increase
competitiveness? This will almost always be true but what segments of the business get the most
capital allocated to them and why?
Yes, by increasing competitiveness FedEx would increase revenue and reduce cost through tighter
integration and consolidation, improve/increase productivity, and reduce capital expenditures. New
capital expenditures would help the company make additional revenue (Collins, 2010).
RECOMMENDATION #2: Should the firm increase growth by acquiring other companies for
synergies or grow internally? Do they have the infrastructure to grow internally? If they by a
competitor, how will the merger be integrated in regards to culture, overlapping businesses, etc.
FedEx should increase growth internally. FedEx should invest in growth in a number of ways:
people/training (customer service), capital (facilities and equipment upgrades), and advertising
(product and services). Internal growth will inevitably cost money in the short–term, but the returns
on these investments should outweigh the money spent over time. The business size will not
necessarily increase because of internal growth, but the quality of the business will. As the US
economy recovers in the coming years, consumers and small businesses will once again require
more of the services that FedEx

Fedex Marketing Essay
Fed Ex is an express parcel delivery service. This modern air/ground express industry was started by
the creation of Federal Express in 1971; this company evolved into the FedEx Corporation in 2000
(FedEx, 2011). For the 2011 Fiscal Year, they had revenue in excess of $39 billion dollars. FedEx is
comprised of more than 290,000 global employees. They process more than 8.5 millions shipments
each day (FedEx, 2011). FedEx provides services to more than 220 countries and territories,
including every address in the United States (FedEx, 2011).
FedEx Corporation is the premier provider of shipping and information services worldwide. Their
mission statement is evident in everything they do. The mission of FedEx is "FedEx Corporation
will ... Show more content on Helpwriting.net ...
The marketing mix allows FedEx to target their audience. FedEx depends on the marketing;
management needs market information to create new products or tweak existing products, service
location, prices and promotion strategies. These four P's are the driving force to marketing. FedEx
has seven product line and they all employ these P's in their campaign. Each product line provides
different value to FedEx. The marketing department is responsible for marketing and brand
recognition for all FedEx entities.
Product
The product is the good or service (Kotler & Keller, 2009). When FedEx began, they were an
express delivery service; however, they have evolved since then to include "office" locations for
customers, providing copying/printing services and creating creative company collateral. The FedEx
policy is to retain clients for a variety of services. For corporations, this may mean using them for
printing, copying, collation of mailings and shipping. By offering a variety of services, FedEx is
able to be a one–stop–shop for companies of all sizes. The acquisition of Kinko's was a key
component to the success in this area. Also, by providing multiple revenue streams, they are able to
keep the packages moving.
Place
The place is getting the right product to the right market. FedEx has locations all over the globe.
They can ship next door or around the globe. The acquisition of Kinko's helped to increase the
convenience of

Fedex Corporation Is The Parent Company Of Operation...
FedEx Corporation provides customers and businesses worldwide with a broad portfolio of
transportation, e–commerce, and business services. FedEx was founded in 1971. Headquarters is
currently located in Memphis, Tennessee. There are currently more than 340,000 employees
working throughout FedEx Corporation. FedEx Corporation is the parent company of operation
divisions, currently known as FedEx Express, FedEx Ground, FedEx Office, FedEx Freight, and
FedEx Services. Even though all of the listed companies are managed cooperatively under the
FedEx brand name, they operate independently from one another.
Company Overview
History
In 1965, Yale University undergraduate Fredrick W. Smith wrote a term paper that laid out the
logistical challenges facing pioneering firms in the information technology industry. Smith
explained in his term paper how companies using airfreight shippers relied on passenger route
systems, but those didn't make since. He proposed a system specifically designed to accommodate
time sensitive shipments. His teacher didn't find anything special about his term paper, so he
received just an average grade.
In August 1971, Smith bought controlling interest in Arkansas Aviation Sales located in Little Rock,
Arkansas. While operating his new firm, he saw firsthand how difficult it was to get packages and
other airfreight delivered within one or two days. It was then when he set out to find a better way;
which was when Federal Express was born. Smith named the

Federal Express's Value Creation Frontier
Federal Express's Value Creation Frontier
A successful company has the ability to develop and execute a solid set of business–level strategies
resulting in an effective business model. A primary goal of these strategies is for the company to
reach the value creation frontier. Hill and Jones (2013) explain that the value creation frontier
signifies "the maximum amount of value that the products of different companies within an industry
can provide to customers at any one time using the different business models" (p. 167). This is
accomplished by using one or more of the four building blocks of competitive advantage. By
achieving this frontier, a company is able to gain a competitive advantage over its rivals, and earn
above–average profitability. In the small package express delivery industry, Federal Express
(FedEx) is an example of a company that has been able to reach the value creation frontier. FedEx
has reached this frontier through a combination of the four building blocks of competitive
advantage. According to Morris (2009), FedEx is not just noted for its revolutionary idea of
overnight delivery, or for its innovation through technology, or for its reputation as a reliable,
courteous, and service–oriented alternative to the postal service, but for the mixture of all these
elements fused together into a successful business model. Reliability and innovation have played a
major part in FedEx's success and value creation. If it is going to continue to maintain a

The Fedex Corporation Is The Premier Provider Of Shipping...
Today FedEx Corporation is the premier provider of shipping and information services worldwide.
Headquartered in Memphis, Tennessee, the company functions under the motto "operate
independently, compete collectively and manage collaboratively."(FedEx.com, 2011)
By operating independently, each company can focus exclusively on delivering the best service for
its specific market. In 1965, Yale University undergraduate Frederick W. Smith wrote a term paper
about the passenger route systems used by most airfreight shippers, which he viewed as
economically inadequate. (FedEx.com, 2011) Smith wrote of the need for shippers to have a system
designed specifically for airfreight that could accommodate time–sensitive shipments such as
medicines, computer parts and electronics. In August of 1971 following a stint in the military, Smith
bought controlling interest in Arkansas Aviation Sales, located in Little Rock, Arkansas. Smith
identified the tremendous difficulty in getting packages and other airfreight delivered within one to
two days. This dilemma motivated him to do the necessary research for resolving the inefficient
distribution system. Thus, the idea for Federal Express was born: a company that revolutionized
global business practices and now defines speed and reliability. Federal Express was so–named due
to the patriotic meaning associated with the word "Federal," which suggested an interest in
nationwide economic activity. (FedEx.com, 2011) The company incorporated in June

Fedex Marketing
Introduction
FedEx a courier company head quartered in Memphis, Tennessee United States. The company was
founded in 1970's for overnight shipping purpose. The company is primarily associated with
document shipping and express packs. Basically it is the American association but is expanding
otherwise as well.
Target Market
Target market of FedEx includes;
Embassies and other governmental institutions
Small business owners and professionals that are in need of professional connections at far off
places.
It would not be an exaggeration anyone who needs to send something anywhere in the world is
FedEx market.
Industry Trends
FedEx hold almost 50% shares in United States markets. Basically its establishment is dominated by
its ... Show more content on Helpwriting.net ...
The competition is basically on price and profits. Other small and private carriers are also competing
with FedEx (Foust, 2003).
Strengths
Major strength of FedEx is its fastest home delivery service among all courier companies.
Customer base of FedEx is its one major strength but proper attention should be paid to maintain it
properly.
Another huge privilege which FedEx possess is its Smart–Post option which allows it to utilize e–
commerce to carry out the courier delivery services.
It has gained the position of 2nd largest LTL carrier in US and thus has gained much popularity
among its clients.
It's well established online courier tracking services are gaining more and more popularity in recent
times thus allowing the clients to attract towards the company more easily.
Innovation is one big advantage which FedEx carries and thus it keeps on innovating new solutions
for client's problems.
Weaknesses
One big weakness of FedEx is its inability in maintaining its competitive position in the marketing
especially in comparison to its big competitor named UPS.
Not completely but high costs are also making its success a bit away because competitors offer such
packages at low rates.
Although it is efficient but sometimes quality of services does not satisfy clients which in case make

the customer base decrease at a slower pace but it is still dangerous for the company.
Monthly Tactics

United Parcel Service ( Ups )
United Parcel Service (UPS) is a U.S. based company that specializes in international package
delivery. The company was developed from a small messenger service which was created in Seattle
in 1907 (Brewster & Dalzell, 2007). A 19–year–old man called James E. Casey, together with his
friend Claude Ryan, established the messenger service with only two bicycles, a phone within a
small office in a basement, and $100 which were borrowed from Ryan 's uncle. From this messenger
service, the two young men laid the foundation for the growth of an international multi–billion
dollar organization which is involved in the worldwide movement of goods, finances, and general
information (Brewster & Dalzell, 2007). From its inception, UPS has grown to be the world 's
biggest parcel delivery company. It is estimated that the Atlanta–based company delivers
approximately three billion items in more than two hundred countries and territories per annum. The
company owns an enormous fleet of vehicles, approximately around 88,000 in total. Also, UPS
owns and operates the 9th largest airline business in North America. In regards to this, it has about
600 aircraft which are company–owned and chartered (Brewster & Dalzell, 2007). The global
penetration of UPS has been observed to be gradually increasing raising its market share in many
countries. However, the company's U.S. operations have made the most significant impact on the
overall business transactions. It has employed a door–to–door delivery

Introduction Of Fedex For Fedex
Introduction
FedEx was first established in 1973 as a logistic company with the name Federal Express that be
created by founder and first CEO Frederick W Smith. The Headquarters is in Memphis, Tennessee
in the US. The company became well known for its fast and reliable delivery service around the
world. On its first night of operation FedEx delivered 186 bundles to 25 urban locations in the US
with only 389 employees and a 15 Dassault Falcon aircraft. In 1980 FedEx purchased a system for
live updates on the packages. In this system, FedEx drivers share the current locations from the
trucks to provide updates of the packages to the customers. This information was sent to a central
computer of FedEx then the company improved the update system by introducing FedEx.com
webpage. This webpage allowed the tracking data to be easily accessible. However, recently, FedEx
uses Savvy bundle for packing and tracking the products across couriers. (Baldwin, 2016)
In 1981, FedEx began the international delivery services to Canada. Then in 1984, the company
opened Super hub adjacent to Memphis Airport. In 1986, it introduced a Super tracker, a handheld
device used to capture bar codes from packages and update the status online for tracking. FedEx
became the first company to win The Malcolm Baldrige National Award in the service category in
1990. The company became a famous brand globally under the name FedEx for reliable and fast
service. FedEx became the first company that allowed customers

Fedex
Case 1.1 : FedEx 1) List the business processes displayed in the video.
The first step is to pick up the package at the customer's and to scan it. Therefore, the employee )
inform FedEx than the package is under FedEx's responsibility.
The second step is the transport of the package by truck for instance to a hub (or sorting center).
In the third step, the package will process in the sorting center. The package is going to progress in a
long and complex net of conveyer belts. This is called the FedEx Ground Automatic Sortation
System. Several scans meet packages ways in the sorting center. They check some basic
information. One type of scanners checks the size of the box so as to know how much to charge the
customer for shipping ... Show more content on Helpwriting.net ...
Thus, FedEx can coordinate its daily activities and improve its efficiency just using its data.
Moreover, the data collected by FedEx can be used at anytime to obtain metrics and evaluate
decisions and costs. The Enterprise System allows data to interact together, giving so valuable
information for improving management decision making.
4) How important is technology to FedEx's business processes ?
Technology stands for a huge part of FedEx's success. Without it FedEx would not be able to be
efficient in shipping packages at the right time. It enables to have the minimum of employees with a
maximum of efficiency.
In the video, the FedEx employee compares the sorting center as a "gigantic video game". This
picture points out the fact the company relies for a great part on technology. It disposes of multi–
directional scanners, an information computerized system, containers customized so as to adapt their
form to the aircraft... It enables the company to maximize the process and to deliver daily millions
of packages. The system set up by FedEx gives it a great efficiency. It has succeeded in using
technology and setting up an appropriate system of information adapted to its needs.
Even in the transportation of packages, FedEx has developed a good process based on technological
tools : managers and employees in airport are aware of delays and know how many must be
delivered.
We have already seen the critical place that the information

Fedex Case Study
Introduction
Federal Express (FedEx) Corporation was founded by Frederick W. Smith in 1971 when he was just
28 years old and it specializes in overnight delivery of heavy freight, high–priority documents and
packages. It has operations in 211 countries and it operates all over the United States providing
delivery of time–sensitive, valuable cargo worldwide. Its main headquarters are in Memphis
Tennessee USA and its subsidiaries include FedEx Express, FedEx Office, FedEx Trade Networks,
FedEx Ground, FedEx Custom Critical, FedEx Freight, FedEx Supply Chain and FedEx Services.
The FedEx Express subsidiary is the number 1 express transportation provider in the world with the
FedEx ground complementing the express delivery business for small ... Show more content on
Helpwriting.net ...
So far there are many international human resources management models known, the most used are:
the Perlmutter Model, The Adler–Ghadar Model, the Taylor Model and the Geert Hofstede Model.
a. The Perlmutter model
In this model, Perlmutter gives 4 modalities on which multinational companies can manage their
human resources activities on an international level. Those modalities are: ethnocentrism,
polycentrism, geo–centrism, and region–centrism. This Model shows how every multinational
company can develop and implement human resources strategies and policies at a level of daughter
companies in a host country. Besides the Perlmutter Model is a comparative management model
since it helps to identify the differences and resemblance, advantages and disadvantages between the
four (4) approaches a company can use to manage its human resources activities at an international
level.
b. The Adler–Ghadar Model
For Adler N.J and Ghadar F., when multinational companies develop their activities at an
international level they have to concentrate their effort on many aspects of organizational
development. Therefore the authors have identified four stages of development of an organization.
The first stage happens at a national level, the second stage is at international level while the third
and fourth stages are at a Multinational level and global level respectively. The table below
describes well the process: Stage 1
National Level Stage2

Fedex
FedEx Product/Service FedEx works all over the world and has lots of diversity with in there
company. They work with everyday men and women "business to consumer" and all types of
businesses as well "business to business." FedEx started out their business as an over night package
delivery company but has expanded its efforts into eight divisions: FedEx Express, FedEx Trade
Networks, FedEx Supply Chain, FedEx Ground, FedEx Freight, FedEx Custom Critical, FedEx
Office, and FedEx Services.
FedEx Express is known as the worlds largest express transportation company. Providing the service
of fast delivery to all addresses with in the United States. They are now also serving over 220 other
countries worldwide. They use what they call a ... Show more content on Helpwriting.net ...
They receive quality training and are compensated accordingly. This helps in keeping them happy
and is critical in the success of the company as a hole. FedEx uses this tactic of satisfied workers to
be one up on the competition. Which has worked well for them, they have been ranked on the
fortune 100 best companies to work for list more than once (www.fortune.com/bestcompanies).
Individual users of the company including everyday customers and shareholders prefer to use FedEx
because they take the initiative to care for their customers. FedEx was ranked number one among all
companies that where rated by the University of Michigan's American Customer Satisfaction index.
They are now working towards global expansion to connect all users of the company worldwide as
well. FedEx expresses their dedication to shareholders by producing organized information about
their own company and competitor's information too. This shows how honest and loyal the company
is to their customers, as they are willing to share most all of the companies information to the
shareholders and the public.
All types of businesses use FedEx for a multitude of reasons. For example (look at Katie's dads
company to finish this paragraph)
FedEx is involved with each and every community that they work in and provide for and not just in
an effort to win over customers. That comes naturally by their "people first philosophy". FedEx
helps and has helped with things like

Fedex, The Most Successful Companies Of The World Essay
FedEx is considered one of the most successful companies in the world. When founder Fred Smith
was in college, he wrote a paper that outlined a system that would deliver time–sensitive items
quickly (fedex.com). In 1971 his idea came to life and FedEx was born in Little Rock, Arkansas
(fedex.com). In the 45 years they've been operating they still keep their "Purple Promise." That's the
nickname of their motto to make every FedEx experience outstanding (fedex.com). Innovative
services such as overnight shipping needed to match with excellent customer service.
Their website, which was founded in 1994 (wired.com), allowed customers to track their packages
within seconds. Package tracking allows a customer to follow their packages and gives peace of
mind that important items have met their destination. Prior to the inception of their website, a
customer would have to call to track their package. While still an option, many people prefer the
ease of tracking from their computers or smartphones. Their application Ship Manager can be
installed on a customers' website so they can determine shipping charges and print labels from home
or the office (textbook, p. 22). Instead of nurturing an isolated environment from business owners,
FedEx looks to integrate their services within a businesses' management information system. "We
allow customers to drag and drop names from their address books into FedEx Ship Manager," says
FedEx CIO Robert Carter. The integration provided "makes the

Fedex E-Commerce
SenseAware information service unveiled by FedEx
TELECOMWORLDWIRE–17 November 2009–SenseAware information service unveiled by
FedEx(C)1994–2009 M2 COMMUNICATIONS http://www.m2.com
Transportation, e–commerce and business services provider FedEx Corp (NYSE:FDX) announced
on Tuesday the introduction of SenseAware powered by FedEx, a next generation information
service that combines a GPS sensor device and a web–based collaboration platform.
According to the company, the solution, developed by the FedEx innovation team, is an open,
adaptive sensor information sharing platform. It will serve customers who need near real–time
visibility and insight into their shipment and enable business decision makers to easily collaborate
on many types of ... Show more content on Helpwriting.net ...
In February 2004 Kinko 's was bought by FedEx for $2.4 billion and then became known as FedEx
Kinko 's Office and Print Centers. Currently, Brian Phillips is the President and Chief Executive
Officer, following Ken May 's departure on March 7, 2008.[3][4]
Locations of FedEx Office centers include Australia, Canada, China, Japan, Korea, Kuwait, Mexico,
Netherlands, United Arab Emirates, United Kingdom, and the United States of America.
FedEx Office 's primary competitors include The UPS Store, OfficeMax, AlphaGraphics, Staples,
Sir Speedy, and VistaPrint.
On June 2, 2008, FedEx announced that they were rebranding FedEx Kinko 's to be FedEx Office,
with the intent that it would more accurately represent the broader role the company envisioned for
the company. With this change, FedEx Office has become the retail branch of the FedEx
Corporation. As of late 2009, some stores and branding still show FedEx Kinko 's. FedEx Office
offers the same services that FedEx Kinko 's Office and Print Center locations did previously.
Services
FedEx Office offers a wide variety of production and finishing services, as well as FedEx shipping;
however they are best known for making photocopies. Most centers have three distinct sections:
self–service, shipping, and production.
FedEx Office also offers signs and banners. The prices

A Positive Type Of Management
A positive type of management who has made a positive impact along with their leadership style
would have to be an operations manager at my current job now at FedEx express. This manager has
demonstrated a democratic leadership style as well as a Free– rein leader. A democratic leader share
power with their followers. While they still make final decisions, they typically solicit and
incorporate input from their followers. Free– rein leaders set objectives for their followers but give
them freedom to choose how they will accomplish those goals.
This is demonstrated in a daily routine where we have morning meetings discussing goals and
productivity of the present day and day before goal performances. At this meeting employees are
allowed to ... Show more content on Helpwriting.net ...
Organizational structure and cultural in FedEx, as stated in the book "The key component in internal
environments is organizational culture, or the set of key values, beliefs, and attitudes shared by
members of the organization" (Williams, 2013 pg. 60). As stated by Frederick W. Smith Chairman,
President and Chief Executive Office "FedEx name is synonymous with integrity and reliability our
reputation is an important strategic asset". FedEx has a reputation for providing fast friendly
customer service and satisfaction. "Lawful and ethical behavior is critical to our continued success
and it is required, you must comply with those laws and regulations relating to your business
conduct" (According to FedEx code of business conduct and ethics 2013, pg. 5). Team development
employees are held to the highest standards to achieve quality customer service. The company's
goals and mission is continuously communicated to all employees. Employees are trained regularly
to ensure of quality performance. Feedback is provided to all employees on a daily, weekly and
monthly basis. Company policies and rules are posted throughout each FedEx location. FedEx goals
are clearly and continuously communicated to all employees. The company continues to strive and
improve in quality. With all of the reinforce training that is

United Parcel Service : Information Technology
Information Technology United Parcel Service Incorporated was formerly known as United Parcel
Service of America. The principal activities of the group are express carrier, package delivery and
provision of specialized transportation and logistics services. The primary business of the group is
the time–definite delivery of packages and documents throughout the United States and other
countries. They have increased their mission from a company striving for excellence in the small
package delivery industry to a company who enables global commerce. The company that started
with a focus on transporting packages evolved in to the delivery company of choice for department
stores across United States. UPS culminated to be a premier enabler ... Show more content on
Helpwriting.net ...
The latest innovation is the DIAD IV serves as the competition to FedEx 's PowerPad. These two
devices are similar in all aspects except for the fact that UPS strives to utilize their pre–installed
cellular transmitters in the trucks by synching the handhelds directly to the trucks via Bluetooth
radios. In addition, plans to integrate GPS satellite–based tracking systems are underway to facilitate
better customer service. For example, a customer could call in last minute with request for a new
delivery address and the DIAD IV could efficiently re–route the driver to the new location (United
Parcel, 2006).
The next difficult business obstacle for UPS to overcome is reducing the cost of sorting packages at
their sorting facilities. Therefore, UPS is currently in the process of replacing its previous scanner
model where the terminal is attached to the forearm with one strapped to the waist along with
Bluetooth communication linking the finger–mounted scanner to the terminal. This will minimize
the maintaining costs because the old model 's cords tend to wear out much faster. The projected
savings for maintaining will be 30 percent, downtime by 35 percent, and the need for spare parts by
35 percent. Moreover, using 802.11b to transmit package data in real–time will enable UPS 's
inventory systems to flag issues and report to customers faster versus the old systems in which data
are stored and required loaders to transfer status periodically (Cio, 2004)
UPS soon

Fedex Marketing Mix Essays
FedEx Marketing Mix
Federal Express is an express transportation company, founded in 1973 by Frederick W. Smith.
During his college years, he recognized that the United States was becoming a service–oriented
economy and needed a reliable, overnight delivery service company designed to solely transport
packages and documents. He wrote a Yale term paper on this idea and received a C. His professor
thought it would never work. Fortunately for Frederick Smith, he did not take it to heart and ended
up building that company he dreamed of.
FedEx Express now delivers about 3.7 million packages per day throughout the United States and to
some 210 countries worldwide.
The company operates a fleet of more than 660 aircraft and some 47,000 ... Show more content on
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At FedEx new FedEx Kinko's Office and Print Centers, and FedEx World Service Center locations,
customers can drop off FedEx Express packages as well as FedEx Ground packages, pick up
shipping supplies, receive assistance, and more.
Also self–Service FedEx Express Drop Boxes are located where the customer needs them–in office
buildings, airports, shopping malls, grocery stores, and select Post Office locations. FedEx also has
Authorized Ship Centers that provide access to the FedEx transportation network at over 5,800
independently owned and operated pack and ship locations across the U.S. Stores participating in
the FedEx Authorized Ship Center program provide many other business services for FedEx. FedEx
also provide a time–definite delivery in one, two, or three business days to more than 210 countries
through their GSP (Global Service Planning) branches.
Promotion
FedEx is known for its award–winning advertising and promotions. The reliability, speed,
leadership, excellence, and global reach that characterize FedEx are reflected in their sponsorships
and emphasized in their advertising.
During the nearly these years, FedEx has done many successful promotions to the target customers
so that its business has attracted more and more consumers. The most well–known is "Relax, its
FedEx."
The campaign is comprised of television, print, radio, and online advertisements. The main message
throughout the

A Small Package Delivery Market Essay
Small Package Delivery Market
The small–package delivery service revenue grew from $80B in 2009 to over $90B in 2014 (Figure
1). This growth, in large part, has been impacted by the unprecedented expansion of e–commerce,
fueled by connected consumers via home computers, tablets and smartphones (Figure 2).
Approximately 71% of consumers are connected, 55% want to shop online, 40% of e–commerce
transactions are taking place through mobile apps and 28% of retail transactions are being
influenced by smartphones. The percent of Overall, the Asia–Pacific region is showing the highest
growth in e–commerce market share at 33.4% (Figure 3).
FedEx and UPS: History and Capabilities
In the United States, United Parcel Service Inc. (UPS) and FedEx Corporation (FedEx) dominate the
package delivery service market at 46% and 32% of the volume respectively, and DHL capturing
most of the remaining US market at 18% (Figure 4).
UPS was Founded in 1907 as a private messenger and delivery service, and is the largest small–
package carrier in the world based on both volume and revenue. The company operates in more than
220 countries and employs more than 444,000 employees worldwide. In 2015, the company
generated $58.4 billion in global revenue (Figure 5 & 7).
FedEx, founded in 1971, is a multinational delivery company with more than 340,000 employees
worldwide, serving more than 220 countries. FedEx Express specializes in time–definite delivery,
connecting markets that account for more than

Operations Management at Fedex
Contents
1. Introduction 4 2. Background 6 3. Literature Review 7 3.1. Capacity Planning 7 3.2. Employee
Motivation 8 3.3. Facilities location 9 3.4. Scheduling 11 3.5. Quality Assurance 12 5. Questionnaire
Analysis 13 6. Conclusion 14 7. Recommendations 15 8. References 16 Appendix A: CUSTOMER
SATISFACTION SURVEY FOR FEDEX 17 Appendix B: Customer Survey Results 18
1. Introduction
Figure 1: Regional Head Quarters of FedEx
Figure 2: FedEx Corporate Logo; courtesy www.fedex.com
FedEx Corporation, situated in US, is one of the leading supply chain management solution
providers in the world. With annual revenues as high as USD33 billion, the company offers
incorporated business ... Show more content on Helpwriting.net ...
The company incorporated in June 1971 and officially began operations on April 17, 1973, with the
launch of 14 small aircraft from Memphis International Airport. It soon became the premier carrier
of high–priority goods in the marketplace and the standard setter for the industry it established.
With the air cargo deregulations in 1977, the company was able to use larger aircrafts like Boeing
727s to further improve their operational efficiency and performance, leading to rapid growth of the
company. By 1980, it had established its position in the industry and had a growth rate of 40% and
became the first company to reach the USD 1 billion revenue–mark within 10 years of inception.
Following international acquisitions in 1984, Federal Express started its operations in Europe
& Asia. In 1994, Federal Express official adopted 'FedEx' as its primary brand and became a
symbol of overnight parcel delivery services.
As the acquisitions grew and FedEx diversified its operations, FedEx Corporation was formed in
January 1998, after the acquisition of Caliber system Inc. The subsidiary companies of the acquired
Caliber Systems and Federal Express composed the original FDX Corp, which was later renamed to
FedEx Corp. Today 's FedEx is led by FedEx Corporation, which provides strategic direction and
consolidated financial reporting for the operating companies that compete collectively under the
FedEx name

Fedex: Strategy Analysis
My organization is FedEx. This company operates in the logistics sector and is based in Memphis.
There are numerous regional subsidiaries and local partners that are part of the organization
structure and help the company to operate around the world. There are multiple related business
units from office services to customs clearance and ground shipments.
FedEx is a highly centralized organization, with decision–making for the firm centralized at the
Memphis headquarters. While national branches of the company have some autonomy in hiring,
head office controls hiring policy. Decision–making on large capital projects is also centralized,
because the network structure of the company's distribution means that such decisions have global
implications. As a result, FedEx has a heavily–centralized structure where very little power is
delegated to local managers. Instead local managers are charged with operating the company's
strategy efficiently and effectively.
The functionality of FedEx is based on a model that encourages a high level of interconnectedness.
The company routes shipments from all over the world through regional hubs. There are only a
handful of such hubs around the world. Around five cities in the US form hubs the main hub in
Memphis, the west coast hub in Oakland, customs clearance in Anchorage, east coast hub in Newark
and Latin America hub in Miami. The use of so many hubs indicates that North America remains a
key market, which also accounts for some of the

Fedex
FedEx Corp.
URL:http://www.fedex.com
Email:info@fedex.com
[pic]
Business Description:
FedEx Corp., founded by Frederick W. Smith, began operations in April 1973 and was incorporated
on October 2, 1997. FedEx Corp. is a publicly traded company on the New York Stock Exchange
and headquartered in Memphis, TN. Fedex Corporation was formed in January 1998 with the
acquisition of Caliber System Inc. The company reports in four major business segments. FedEx
Express provides time–certain delivery within one to three business days serving markets that
comprise more than 90 percent of the world 's gross domestic product. FedEx Ground provides low–
cost, day–certain service to every business address in the United States, Canada and Puerto Rico ...
Show more content on Helpwriting.net ...
|
| |[pic] | |
| | | |
| |[pic] | |
| |FedEx Corp | |
| | | |
| |[pic] | |
| |11–Oct–2012 NYSE Symbol FDX In S&P

Fedex vs Ups
FEDEX VS UPS
In today 's ' fast moving world delivery of packages, parcels, documents, goods in a timely and
guaranteed manner is of absolute importance. With the fast moving trend of online businesses,
auctions etc., the need for fast and reliable package delivery is growing. The logistics industry has
received globally, a lot of publicity regarding the industry 's attitudes on, and actions in, corporate
responsibility issues. The different stakeholder groups are interested in the logistics industry 's ways
of action concerning these issues. The logistics industry has had to react to these new kinds of
demands and questions from the stakeholders.
FEDEX Overview:
Every generation expects easier access to more of what the world has to ... Show more content on
Helpwriting.net ...
Ours is an industry of increasing importance to our customer 's business strategies. UPS is aligning
its strategies to capitalize on four emerging industry trends. Those trends are: Globalization
Consolidation
Shift to smaller, more frequent shipments
Outsourcing logistics
Strategy
FedEx:
The unique FedEx operating strategy works seamlessly – and simultaneously – on three levels.
Operate independently by focusing on our independent networks to meet distinct customer needs.
Compete collectively by standing as one brand worldwide and speaking with one voice. Manage
collaboratively by working together to sustain loyal relationships with our workforce, customers and
investors.
UPS:
Our business – which serves eight million customers daily in over 200 countries by 360,000
employees – is built on a single, highly integrated network structure. We believe this model is the
most efficient, cost effective, environmentally responsible and profitable in the industry. All goods –
air and ground, domestic and international, commercial and residential – are processed through the
same network. This results in very efficient use of assets and lower costs.
The single network model delivers significant benefits reducing environmental impact, offering

opportunities to employees and providing positive financial performance. This report elaborates on
the ways in which all three of these aspects of a sustainable enterprise are manifested in UPS.

Taking a Look at the FedEx Corporation
FedEx Corporation provides customers and businesses worldwide with a broad portfolio of
transportation, business services and e–commerce. FedEx was founded in August, 1971. It started to
operate on 17 April, 1973 with the launch of 14 small aircrafts from Memphis International Airport.
Federal Express officially adopted "FedEx" as its primary brand in 1994.
In the late 1980s, FedEx expanded internationally. In 1988, they bought 3 Japanese freight carriers
and Italy's SAMIMA. While in 1989, they bought Tiger International. That year it doubled their
overseas sales to become the top air cargo company. FedEx struck a deal to transport mail shipments
with the United States Postal Service and FedEx drop boxes were placed in post offices in 2001.
FedEx bought ANC Holdings (UK–based express transportation company) and re–branded it as
FedEx UK, for about $240 million in 2006, gaining a network of 80 offices and 2,200 fleet vehicles.
Today, FedEx serves over 220 countries with an average daily volume of 7.5 million shipments. It
has more than 275,000 people worldwide. FedEx Corp today ranked number one in Express
Delivery industry for customer satisfaction.
Company Profile
FedEx has three levels of executive positions in HR Management. The first level is Board of
Directors; they in charge of information technology omission and supervise all the operations
broadly, control and nominating, compensation and audit and so on. The second level is Executive
President and Chief Executive

New Service Or Product Development Process
New Service or product development process
The FedEx Corporation has a main focus on innovation striving to come up with better ideas that
will benefit their customers and the organization as well. FedEx 's automated shipping system,
FedEx Tracking and their electric trucks are a few examples of the innovative products that the firm
has implemented in order to give their customers better solutions and services. In 2017, FedEx will
launch the use of alternative jet fuels that will be used to turn forest waste into jet fuel in which they
claim this process will create a "smarter fuel" that way they can deliver sustainable packages to their
customers. With their systematic ongoing approach of innovation FedEx has sponsored with the
FedEx Institute of Technology at the University of Memphis for better and more accurate research
results (Innovation–About FedEx). While shipping more than 8 million packages and shipping
worldwide, it is necessary for FedEx to analyze and unfold new services and products to satisfy their
customers appropriately by providing efficient and timely mannered shipping services.
Supplier relationship process
All prospective suppliers that would like to make business with any of the FedEx companies are
required to register through FedEx 's supplier contact registration tool. Supplier certifications and
evaluation at Fedex requires suppliers to be compliant with ISO 27002:2005 and they must have a
disclosure of all FedEx information without consent to

A Global Brand Of The Fedex Corporation ( Fedex )
A global brands are brands that are recognized throughout much of the world. Companies that are a
global brand tend to be known to identify the relative attractiveness of their market and find ways to
make themselves distinctive. · These global brands conduct themselves with an attitude and usually
have researched and studied in each country in which they are considering entering. When
companies become a global brand they tend to have the brand name of a product that has worldwide
recognition. A global brand has the advantage of economies of scale in terms of production,
recognition, and packaging. Through this paper we will take a further look into three very different
global brands that has dominated the world we know today. They are as followed Disney Inc., Fed
Ex and bank of America. Each in very different markets but have all successfully gone global.
FedEx Corporation (FedEx), incorporated on October 2, 1997, provides a portfolio of transportation,
e–commerce and business services under the FedEx brand. The company offers its services through
companies constituting four business segments: FedEx Express, FedEx Ground, FedEx Freight and
FedEx Services. FedEx Express offers a range of domestic and international shipping services for
delivery of packages and freight. FedEx Ground provides business and residential money–back
guaranteed ground package delivery services. FedEx Freight offers less–than–truckload (LTL)
freight services. FedEx Services provides FedEx's

Evolution Of Using Data Analytics
The world has changed in many ways over the past thirty years due to technology. It appears that
every day that something occurs in the world of technology. A product like the cellular phone is
something that has transformed all our lives, both on personal and professional level. In this paper,
the author will attempt to define data analytics in general and provide a brief overview of the
evolution of utilizing data analytics in business. Next, analyze the main advantages and
disadvantages of using data analytics within the industry or company that you have chosen.
Determine the fundamental obstacles or challenges that business management in general must
overcome in order to implement data analytics. Next, suggest a strategy that business management
could use to overcome the obstacles or challenges in question. Provide a rationale. Analyze the
overall manner in which data analytics transformed the industry or company you selected with
regard to customer responsiveness and satisfaction. Speculate on the trend of using data analytics for
the chosen industry or company in the next ten (10) years. Next, determine at least one (1)
additional type of data that one could collect by using data analytics. Provide a rationale for the
outcome.
Define data analytics in general and provide a brief overview of the evolution of utilizing data
analytics in business.
According to searchdatamanagement.techtarget.com, " Data analytics (DA) is the science of
examining raw data with the

Fedex, An International Express Shipping Company
Page 1
Federal Express, or now known as FedEx, is an international express shipping company that ships
anything from envelopes and small packages to large freight. It was the brain child of college
student Fredrick Smith, when in 1965 at Yale a professor assigned the class to invent an industry. At
that time the only option companies had was to utilized passenger routes to ship packages, which
was not very efficient for time sensitive deliveries. Six years later after Smith left the military he
bought a small company and experienced how difficult it was to get supplies delivered within a
couple of days. Remembering the paper he had written in college, Smith founded Federal Express in
1973. Starting with 14 small planes today it has grown into the world's largest al–cargo air fleet.
By 1980 FedEx was way ahead of the competition and the company was growing by 40 percent per
year with 1 billion in revenue. Through many international acquisitions and mergers they have
grown internationally and now delivery to over 220 countries. As the demand for express freight
shipments increased so did the need to ship and receive documents overnight. The overnight letter
service was introduced by FedEx in 1981 and is now a part of standard business practices for most
companies in America and the world. Many companies have multiple overnight deliveries and
pickups throughout the day. FedEx saw the future potential of overnight letter, package and freight
deliveries and started to

FedEx
Project Overview � PAGE * MERGEFORMAT �19�
Current Market Trends and Conditions–FedEx
March 15, 2010
University of Phoenix
FEDEX – CURRENT MARKET TRENDS AND CONDITIONS
The purpose of this paper is review the current market trends and conditions for FedEx. There are
numerous ways that a company can become a success or become a failure. The market trends and
conditions are just of those reasons. Team A has analyzed the market trends and conditions by
reviewing FedEx's operating structure, competitors, the impact of government regulations, price
elasticity of demand, along with a supply and demand analysis.
HISTORY OF FEDEX
FedEx Corporation is responsible for the direction of FedEx which is comprised of FedEx Express,
FedEx Ground, ... Show more content on Helpwriting.net ...
FedEx (2010) regulations state, "NOTE: We are required by law to report improperly declared or
undeclared shipments of dangerous goods to the U.S. Department of Transportation. Penalties for
such shipments may include fines up to $500,000 and five years in jail. The DOT/FAA requires
every shipper to have job–specific dangerous goods training prior to offering a dangerous goods
shipment to FedEx or another air carrier" (para 12).
Air traffic control needs specific documentation to allow a FedEx consumer to ship parcels
anywhere in the authorized countries. The government regulations will stipulate that many of the
consumers that use FedEx must fill out the appropriate documents and make sure that the consumers
assume all liability for the package. With the Dangerous Goods regulations in place, the proper
documentation has to be in place to make sure FedEx shipments are in the correct packaging. FedEx
(2010) stated in its policy that "Shippers of dangerous goods, whether prepared under IATA/ICAO
or 49CFR, must comply with all FedEx Express (FX) variations listed in the current edition of the
International Air Transport Association tariff. All packages containing dangerous goods must
comply with the International Air Transport Association (IATA) dangerous goods regulations. The

only exception is for a U.S. territory or commonwealth such as Puerto Rico. Shippers may use
49CFR

Fedex Company Profile
I. Company Profile
FedEx Corporation (FedEx), incorporated on October 2, 1997, provides a portfolio of transportation,
e–commerce and business services through companies that compete collectively, operate
independently and manage collaboratively, under the respected FedEx brand. These companies are
included in four business segments: FedEx Express, Federal Express Corporation (FedEx Express),
is an express transportation company, offering time–certain delivery within 1 to 3 business days and
serving markets that comprise more than 90% of the world's gross domestic product; FedEx Ground,
FedEx Ground Package System, Inc. (FedEx Ground), is a provider of small–package ground
delivery service; FedEx Freight, FedEx Freight Corporation, is a ... Show more content on
Helpwriting.net ...
Service is also provided to nearly 100% of the Canadian population. In addition, FedEx Ground
offers service to Puerto Rico, Alaska and Hawaii through a ground and air network operation
coordinated with other transportation providers, primarily, FedEx Express. FedEx SmartPost (a
subsidiary of FedEx Ground) is a small–parcel consolidator, which specializes in the consolidation
and delivery of high volumes of low–weight, less time–sensitive business–to–consumer packages,
using the United States Postal Service for final delivery to residences. The Company picks up
shipments from customers (including e–tailers and catalog companies), provides sorting and
linehaul services and then delivers the packages to a United States Postal Service facility for final
delivery by a postal carrier. Through its network of 20 distribution hubs, FedEx SmartPost provides
delivery Monday through Saturday to all residential addresses in the United States, including P.O.
Boxes and military destinations.
FedEx Ground operates a multiple hub–and–spoke sorting and distribution system consisting of
approximately 520 facilities, including 30 hubs, in the United States and Canada. FedEx Ground
conducts its operations primarily with approximately 22,000 owner–operated vehicles and 29,500
Company–owned trailers. To provide FedEx Home Delivery service, FedEx Ground leverages its
existing pickup operation and hub and linehaul network. FedEx Home Delivery's operations are co–
located

Fed-Ex Case Study
Fed–Ex Case Study
In 1971 FedEx Express developed the modern air/ground express industry; in 1998 the corporation
was created as FDX Corp. and became FedEx Corp. in January of 2000.
1. History and Background of the company
2. Identifying the success in Management
3. Analysis and Evaluation
4. Action Plan and Recommendations
5. Fed–Ex Today
History
Throughout its history, FedEx has been a leader in the transportation and information industry. In
1965, Yale University undergraduate Frederick W. Smith wrote a term paper about the passenger
route systems used by most airfreight shippers, which he viewed as economically inadequate. Smith
wrote of the need for shippers to have a system designed ... Show more content on Helpwriting.net
...
Caliber subsidiaries included RPS, a small–package ground service; Roberts Express, an expedited,
exclusive–use shipping provider; Viking Freight, a regional, less–than–truckload (LTL) freight
carrier serving the Western U.S.; Caribbean Transportation Services, a provider of airfreight
forwarding between the U.S., Puerto Rico, the Dominican Republic and the Caribbean Islands; and
Caliber Logistics and Caliber Technology, providers of integrated logistics and technology solutions.
These companies, along with worldwide express shipping provider Federal Express, composed the
original FDX Corp. Over the next two years FDX Corp. oversaw the assimilation of these
companies and introduced them to many trademark service and technology enhancements. In
January 2000, FedEx unleashed the power of its global brand. In a move to further integrate the
company 's portfolio of services, FDX Corp. was renamed FedEx Corporation. In addition, Federal
Express became FedEx Express, RPS became FedEx Ground, Roberts Express became FedEx
Custom Critical, and Caliber Logistics and Caliber Technology were combined to make up FedEx
Global Logistics. To centralize the sales, marketing, customer service and information technology
support for FedEx Express and FedEx Ground, a new subsidiary named FedEx Corporate Services
(FedEx Services) was formed and began operations in June

Swot Analysis Of Fedex

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