This is a 3 hour workshop designed to help those new to virtual training understand the best practices of teaching in the virtual classroom.

1. Virtual Trainer Best Practices Presented by Sandy Masters Introduction – Who am I? Why am I here? With your help – what I hope to achieve.

2. Beginning with the end The elements of fun are the same for everyone . . . The underlying concept is engagement. In other words, if you are really into it, that’s fun. Roger C. Shank Lessons in learning, e-Learning, and Training Taking the stairs video (2 min.)

3. Workshop Design: Blended learning approach Process vs. content expert Facilitation – extract “wisdom of the group”

4. Warm-up Exercise - Thiagi Best Practice: Improve the use of visuals in your virtual classroom.

5. Survey – Interesting Data What can the instructor do to enhance your learning during the workshop? Share tips & experiences Have time to practice Follow structure and keep chunks smaller Breakout sessions, surveys Don't lecture, provide ample opportunity for interaction Active participation thru whiteboards, polling questions, and interaction. GRIPI's are always important. Understand we are all on different levels of understanding when it comes to virtual learning and technology. We will have a mix of trainers and instructional designers in the room. Keep me engaged Show me tips and tricks to make facilitating virtually easier. Anything would be helpful actually. Make sure there are warm cookies and milk!

6. Survey (cont.) When learning about the tools and techniques used in the virtual classroom, I have these concerns: Technology (learning, using, break-downs) Time to learn, support for my learning, and delay between this workshop and being able to use virtual classroom Transferring F2F teaching skills to virtual classroom Students not having basic computer skills; multi-tasking

8. Pre-Work Review View 60 minute recorded webinar Identify specific tools and techniques that are used to engage the audience Bring your list with you to our first session for discussion. Did anyone take notes on the 10 common errors and 10 tactics? Break into groups of five

9. Course Objectives Design effective virtual classroom exercises using web conference interactivity tools Engage learner attention and participation in online learning Repurpose traditional classroom exercises for collaborative online learning Describe best practices for online facilitation

10. Let’s Play a GAME

11. How is Virtual Training different from in person ILT? How is it the same? Video from LearnTrends Virtual Conf. 44:18 – 47:29 TBD w/ George Siemens

12. When to go Virtual? Follow ADDIE model Look at the Educational Objectives Geographically dispersed Content unstable Occasional course over time Need for real time expert Collaboration enhances learning Exercise – Virtual Classroom readiness checklist

13. Pre-event planning & design Exercise: Leader Guide Course Title Course Description Objective Target Audience We will work on creating the collaborative exercise later

14. Invitations/reminders

15. Creating collaborative exercises The trainer must be ready to facilitate The participant must understand how to contribute The exercises must be well planned and have achievable outcomes

16. Participants guides Your welcome letter is an example of a participant guide Helps participants understand directions and preparation for the virtual classroom Avoid sending PowerPoints that duplicate your presentation

17. Practice Actual virtual class time = Plan on spending the same amount of time on your dry run.

18. Know the technology tools Polling / quizzes Chat / Q&A (e.g. use: solicits learner input/benefit: actively engages learners in discussion) Desktop sharing / Annotation Whiteboard Audio Desktop sharing / Video Exercise: Identify uses and benefits of each

20. Adapting the visual experience

21. PowerPoint / Sources for Images http://jakes.editme.com/onehourppt E-zine: http://www.thinkoutsidetheslide.com/

22. Building interactivity into virtual training Exercise – With your team design an interactivity using one of the tools discussed Make sure the interactivity supports the learning objective

23. Maximizing learner engagement Video – Jennifer Hoffman Example of engagement exercise Notice the role of the producer/assistant in the recording

24. Using a producer / teaching partner Factors: Logistical: Availability & Budget Technical: Does VT platform support assistant role? Instructional: Do the design and desired outcomes require an assistant? Personal: I don’t use one in ILT, why do I need one now?

25. Additional resources for further study Certification programs ASTD InSync Training NetSpeed Learning Free Webinars Link Books/E-zines

26. Closing, follow-up This in not the end! Sign up for iLinc account and play Download quick guides Watch iLinc training videos Set date/time for virtual presentation Please, please, please call me with questions and concerns – I will be happy to help you get an “A”!

28. Thank you and have a wonderful holiday season!