Virtual Trainer Best Practices


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This is a 3 hour workshop designed to help those new to virtual training understand the best practices of teaching in the virtual classroom.

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Virtual Trainer Best Practices

  1. 1. Virtual Trainer Best Practices<br />Presented by Sandy Masters<br />Introduction – Who am I? Why am I here? With your help – what I hope to achieve.<br />
  2. 2. Beginning with the end<br />The elements of fun are the same for everyone . . . The underlying concept is engagement. In other words, if you are really into it, that’s fun.<br />Roger C. Shank<br />Lessons in learning, <br />e-Learning, and Training<br />Taking the stairs video (2 min.)<br />
  3. 3. Workshop Design:<br />Blended learning approach<br />Process vs. content expert<br />Facilitation – extract “wisdom of the group”<br />
  4. 4. Warm-up Exercise - Thiagi<br />Best Practice: Improve the use of visuals in your virtual classroom.<br />
  5. 5. Survey – Interesting Data<br />What can the instructor do to enhance your learning during the workshop?<br />Share tips & experiences<br />Have time to practice<br />Follow structure and keep chunks smaller<br />Breakout sessions, surveys<br />Don't lecture, provide ample opportunity for interaction<br />Active participation thru whiteboards, polling questions, and interaction. GRIPI's are always important.<br />Understand we are all on different levels of understanding when it comes to virtual learning and technology. We will have a mix of trainers and instructional designers in the room.<br />Keep me engaged<br />Show me tips and tricks to make facilitating virtually easier. Anything would be helpful actually.<br />Make sure there are warm cookies and milk!<br />
  6. 6. Survey (cont.)<br />When learning about the tools and techniques used in the virtual classroom, I have these concerns:<br /> <br />Technology (learning, using, break-downs)<br />Time to learn, support for my learning, and delay between this workshop and being able to use virtual classroom<br />Transferring F2F teaching skills to virtual classroom<br />Students not having basic computer skills; multi-tasking<br />
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  8. 8. Pre-Work Review<br />View 60 minute recorded webinar<br />Identify specific tools and techniques that are used to engage the audience<br />Bring your list with you to our first session for discussion. <br />Did anyone take notes on the<br />10 common errors and 10 tactics?<br />Break into groups of five<br />
  9. 9. Course Objectives<br />Design effective virtual classroom exercises using web conference interactivity tools<br />Engage learner attention and participation in online learning<br />Repurpose traditional classroom exercises for collaborative online learning<br />Describe best practices for online facilitation<br />
  10. 10. Let’s Play a GAME<br />
  11. 11. How is Virtual Training different from in person ILT?<br />How is it the same?<br />Video from LearnTrends Virtual Conf.<br />44:18 – 47:29<br />TBD w/<br />George<br />Siemens<br />
  12. 12. When to go Virtual?<br />Follow ADDIE model<br />Look at the Educational Objectives<br />Geographically dispersed<br />Content unstable<br />Occasional course over time<br />Need for real time expert<br />Collaboration enhances learning<br />Exercise – Virtual Classroom readiness checklist<br />
  13. 13. Pre-event planning & design<br />Exercise: Leader Guide<br />Course Title<br />Course Description<br />Objective<br />Target Audience<br />We will work on creating the collaborative exercise later<br />
  14. 14. Invitations/reminders<br />
  15. 15. Creating collaborative exercises<br />The trainer must be ready to facilitate<br />The participant must understand how to contribute<br />The exercises must be well planned and have achievable outcomes<br />
  16. 16. Participants guides <br />Your welcome letter is an example of a participant guide<br />Helps participants understand directions and preparation for the virtual classroom<br />Avoid sending PowerPoints that duplicate your presentation<br />
  17. 17. Practice<br />Actual virtual class time = Plan on spending the same amount of time on your dry run.<br />
  18. 18. Know the technology tools<br />Polling / quizzes<br />Chat / Q&A <br />(e.g. use: solicits learner input/benefit: actively engages learners in discussion)<br />Desktop sharing / Annotation<br />Whiteboard<br />Audio<br />Desktop sharing / Video<br />Exercise: Identify uses and benefits of each<br />
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  20. 20. Adapting the visual experience<br />
  21. 21. PowerPoint / Sources for Images<br /><br />E-zine:<br /><br />
  22. 22. Building interactivity into virtual training<br />Exercise –<br />With your team design an interactivity using one<br />of the tools discussed<br />Make sure the interactivity supports the learning objective<br />
  23. 23. Maximizing learner engagement<br />Video – Jennifer Hoffman<br />Example of engagement exercise<br />Notice the role of the producer/assistant in the recording<br />
  24. 24. Using a producer / teaching partner<br />Factors:<br />Logistical: Availability & Budget<br />Technical: Does VT platform support assistant role?<br />Instructional: Do the design and desired outcomes require an assistant?<br />Personal: I don’t use one in ILT, why do I need one now?<br />
  25. 25. Additional resources for further study<br />Certification programs<br />ASTD<br />InSync Training<br />NetSpeed Learning<br />Free Webinars Link<br />Books/E-zines<br />
  26. 26. Closing, follow-up<br />This in not the end!<br />Sign up for iLinc account and play<br />Download quick guides<br />Watch iLinc training videos<br />Set date/time for virtual presentation<br />Please, please, please call me with questions and concerns – I will be happy to help you get an “A”!<br />
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  28. 28. Thank you and have a wonderful holiday season!<br />